Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 1 of 11 ____Webinars____ Presented by: https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... Dear Tucker, IN THIS ISSUE August 2014 August 21st Benchmarks and Key Perforance Indicators...A Deeper Look at this "Every Manager" Tool... September 4th The Habits & Practices of the Exceptional General Manager Telecommuting as an ADA Accommodation Richmond Metro Association Helps Fight Hunger SESCO Announces its Fall 2014 Public Seminar Schedule FTC Buyers Guide: How Well Do You Know the Requrements? The AAA's Consumer Clause Registry Congratulations Lee Gonzalez Thank You 2014 Convention Sponsors From the Desk of Don Hall, VADA President & CEO September 25th Habits and Practces of te Exceptional Used Vehicle Manager _________________ Greetings! I hope everyone enjoyed their summer. As the season winds down it is always nice to remember the fun times had over the past months, but also look forward to what the next year holds. I have taken a lot of time the past month traveling across the state and visiting with our Don Hall dealers. I love seeing how our dealers put their customers first - just as we put our members first. It is a great sight to see people do what they love and make a difference in someone's day. Virginia Sales Statistics We are also looking forward to the 2015 legislative schedule. It is shaping up to be a good session and VADA is eager to represent its members in front of legislators. It has been a great few months and I am sad to see the warm days winding down - but I am also excited to see what the cooler months have to offer. Are our emails getting to the right people at your dealership? With most of VADA's communications going out electronically, maintaining an accurate email list is crucial. Thank you for your support, and as always, it is a pleasure to serve you. VADA Legislative Update 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 2 of 11 Managers: To add yourself or an employee to our email list, contact us at [email protected] Our Partners: VADA ncourages you to do business with those who make it possible for us to serve you! https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... If you happened to miss May's Legislative Update do not fear! VADA has you covered. Our update went over the following: Legislative Update including: Definition of a Franchise Workers Compensation Hybrid Vehicle Fee Motor Vehicle Dealer Board Changes Budget Update Legal Update including: Fair Lending Developments Update on CFPB and FTC Actions F&I Compliance Update Franchise Issue Review To view a recording of the legislative update CLICK HERE Telecommuting as an ADA Accommodation Click Here to see all of VADA's Partner Programs Employers frequently ask about the obligations imposed by the Americans with Disabilities Act ("ADA") for a "reasonable accommodation". The ADA requires employers to provide a reasonable accommodation for an employee's disability unless doing so would impose an undue hardship on the business. A reasonable accommodation can include assistance or changes to the work environment such as addition of or changes to equipment, changing the work space, adjusting schedules, or similar sorts of flexibility to permit a worker to perform the essential functions of a job. But must an employer make a reasonable accommodation to allow employees to work from home? A recent case in the United States Court of Appeals for the Sixth Circuit, which covers Kentucky, Michigan, Ohio, and Tennessee, ruled that a reasonable accommodation required by the law can include telecommuting where the employer cannot show that the employee's physical presence is an essential function of the job. CLICK HERE to continue reading GRNCDA Helps Drive Hunger out of Richmond 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 3 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... Each fall the members of the Greater Richmond New Car Dealers Association work together to help eliminate hunger in the Richmond Metro area. This process kicks off with our GRNCDA Golf Classic at the end of September, and throughout the month of October, dealerships have boxes in their showrooms and service bays to collect food - ending with a check presentation at the Greater Richmond Food Bank. Last year the GRNCDA was able to raise $39,863 and donated 5,063 lbs of food - good enough for 204,368 meals for those in need! VADA is extremely proud of its Richmond dealers, and encourages everyone throughout the state to get involved with local charities of your choice - it is our duty to support the community that supports us. Keep up the good work , and let us know of any great community outreach stories you may have! VADA GSIA returns $1.4 million to members; reduces rates The VADA Groups Self Insurance Association (VADA GSIA) was excited to once again return a dividend to our members. This year we returned $1.4 million to our members bringing the total approved for the past 6 years to $14.3 million! Whereas we return this to our members, a private insurance carrier would keep this as profit. We are also pleased to report that the Bureau of Insurance approved our request to reduce our Loss Cost Multiplier with effectively lowers the premiums we charge our members. We believe this makes us the most competitive program for dealers in Virginia while still providing us with solid financial stability. VADA GSIA is proud to represent more than two-thirds of Virginia dealers for their workers compensation insurance needs. Together we continue improve workplace safety and reduce workers compensation costs to Virginia's dealers! If you have any questions contact Michael Allen, VADA GSIA General Manager at 804.545.3012 or [email protected]. 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 4 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... Don't Forget to Attend the NADA Convention & Expo 2015 SESCO announces its Fall 2014 Public Seminar Schedule 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 5 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... SESCO is Pleased to Announce its Fall 2014 Public Seminar Schedule Richmond- Bristol VA Agenda Effective Leader/Manager Sept.10-11, 2014 (Bristol, VA) Sept. 24-25, 2014 (Richmond, VA) *Using Your Management Style Effectively *Effective Leadership Skills *Practicing Performance Management * Setting Goals and Motivating Employees * Positive Approach to Discipline * Supervision Basics - EEO, ADAAA, FMLA, EFCA, Wage-Hour, Safety Compliance Human Resources - The Basic Course Oct. 8-9, 2013 (Bristol, VA) Oct.8-9, 2013 (Richmond, VA) * Pre-employment Recruiting, Screening, and Hiring * The Importance of Employee Handbooks and Clear Discipline Policies * Determining Pay Rates and Developing Compensation Systems * Effective Performance Appraisal System * EEOC and Wage-Hour Regulations and Practices * ADA, FMLA, COBRA, Workers' Comp Compliance Human Resources - The Advanced Course Nov. 6, 2014 (Richmond, VA) Nov. 13, 2014 (Bristol, VA) * Union Avoidance/Awareness * Responding to EEOC Charges * OFCCP Compliance * Diversity * Strategic Planning for the Human Resource Department Tuition: $400.00 per person for 2 day classes and includes comprehensive take-home materials ($300.00 for 1 day) Richmond, Virginia Location: Virginia Community Healthcare Association (VCHA) 3831 Westerre Parkway - Henrico, VA 23233-1330 Bristol, Virginia Location: Courtyard by Marriott 3169 Linden Drive - Bristol, VA 24202 For more information contact Julie West at SESCO (423)764-4127 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 6 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... or [email protected] or click HERE for a registration form. FTC Buyers Guide: How Well Do You Know the Requirements? The FTC buyers guide has been around for so long that many dealers take for granted that their personnel understand the requirements. That can be a costly mistake. Like the cash reporting rule enforced by the IRS, the Used Car Rule enforced by the FTC is regularly the subject of compliance sweeps leading to consent orders with a number of dealers in a geographical area. The FTC is considering changes to the FTC buyers guide, but dealers should not assume that the FTC will relax its enforcement efforts until the changes are announced. Buyers guide compliance should be a part of a dealer's compliance program. So how well do your personnel know the FTC Used Car Rule? Here's a short quiz to find out. Answer whether a statement is True or False. 1. I can put the completed buyers guide in a clear plastic sleeve that I hang from the rear view mirror. 2. I have a customer who wants to take a test drive and he wants me to remove the buyers guide from the side window because he feels it is not safe with his family in the car. I must leave the buyers guide on the car until it is sold. 3. The FTC Used Car Rule requires customers to sign a copy showing that they received the buyers guide. 4. There is one buyers guide form to be used throughout the United States. 5. If the transaction is conducted in Spanish, I cannot just provide a copy of the filled-in Spanish language form to the customer to replace the English language form that was on the car after we agree on the terms of the deal. The Spanish language version must be on the vehicle when the vehicle is on my lot. 6. I must have buyers guides on the used vehicles for retail sale on my front lot. The vehicles on my back lot that are not yet ready to go on the front lot do not need buyers guides. 7. I have three cars on consignment. I must display a buyers guide on each one. 8. I know that the manufacturer's warranty still applies to the used car I am offering for sale. I may simply mark "balance of factory warranty" 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 7 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... 9. With today's smaller cars, I can reduce the buyers guide somewhat so that it will fit on the rear side window of the vehicle. 10. If the customer and I negotiate a change in the warranty described on the buyers guide, it must be noted on the buyers guide. CLICK HERE for the Answers Congratulations Larry Shelor On August 4th, Delegate Nick Rush presented Larry Shelor with his commendation on being named Virginia's 2013 TIME Dealer of the Year. Congratulations Larry! From Left to Right: Delegate Nick Rush, 2013 Virginia TIME Dealer of the Year Larry Shelor and VADA President Don Hall The AAA's Consumer Clause Registry As of September 1, 2014, The American Arbitration Association (AAA) requires any business that provides for or intends to provide for the AAA to administer its consumer arbitrations to register the business's consumer arbitration clause with the newly-created Consumer Clause Registry. AAA developed the Registry to provide public access to information about the AAA's consumer arbitration services. The Registry will provide a list of businesses whose arbitration clauses the AAA has determined substantially and materially comply with the due process standards of the AAA's Consumer Due Process Protocol. The Procedure Dealers who intend to have the AAA administer consumer arbitration must submit their clauses accompanied by the consumer review and registry fee. The AAA will review the submitted clause. If the AAA 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 8 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... determines that the submitted clause complies with the Consumer Due Process Protocol, the AAA will administer consumer-related disputes filed using the consumer clause. The publicly accessible Consumer Clause Registry will include the dealer's name and address, the consumer arbitration clause, and any additional documents that may be related to the clause. CLICK HERE to continue reading this article Congratulations Lee Gonzalez In the July 14, 2014 Issue, Automotive News Named its Top 40 Automotive Executives Under 40 Across the Country. Virginia's Lee Gonzalez, Vice President of Gloucester Toyota was among the 40 named. Lee Gonzalez - Vice President, Gloucester Toyota The Virginia Automobile Dealers Association is extremely proud of Lee and would like to offer its congratulations on this impressive accomplishment You can read Automotive News full coverage of Lee HERE Thank You for Making the 2014 Convention a fun, entertaining and educational event for the whole family! 2014 VADA Convention Sponsors: 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 9 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... AutoTrader.com PMA Management Corp. Wells Fargo Dealer Services Silver Sponsors American Public Life M&T Bank Mitchell, Wiggins & Company, LLP MOC Products UniFirst VA Association of Broadcasters VA Cable Telecommunications Association Bronze Sponsors ADP Ally Financial Auto/Mate Dealership Systems Baker Tilly Bank of America BB&T Boston Mutual CVR E.L. Creech & Co, Inc. JM&A Group KPA Manheim Fredericksburg/Manheim Harrisonburg NADA Financial Services Reynolds & Reynolds Rosenfield & Company, PLLC Sentry Insurance 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 10 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... Spotts Fain The Warranty Group TitleTec Union First Market Bank vAuto WAVY-TV FOX 43 Contributing Sponsors Armada Business Solutions BMO Harris Bank Capital Companies McKenzie Construction Providence Group Be sure to check out VADA's Partner Programs! Please Don't Unsubscribe! This is how we communicate with you! It is our pleasure to serve you and work on your behalf. It is important to us (and to you and your dealership) that you receive these communications! It is the only way we can quickly communicate changes and developments which affect your dealership. If you unsubscribe from this email you will not receive any of Team VADA's communications. This includes our legal updates, legislative updates, manufacturer advocacy updates, free webinar and seminar invitations, and much, much more! Don't want this one? Just delete this email! Questions about VADA eViews? Contact Tucker Bloom at [email protected] or 804.545.3024 Legal Disclaimer: All articles and other information and materials in this publication are provided for general information purposes only and are not intended to constitute legal, accounting or tax advice or opinions on any specific matters. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Forward Email This email was sent to [email protected] by [email protected] | Update Profile/Email Address | Rapid removal with SafeUnsubscribeâ„¢ | Privacy Policy. 10/30/2014 4:10 PM Telecommuting as an ADA Accommodation; GRNCDA Helps Fight Hu... 11 of 11 https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?age... 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