Jez Goldstone, Head of Digital Innovation, Barclays Personal & Corporate Banking Jez’s focus is on Customer Experience, Security, Fraud and business efficiency. He is a multi-patent holder - including Barclays Call Us which simplifies and automates customer authentication in to telephony & saves an average of 17% call handling time. He is innovation focussed lead with strong skills in Information Security, Customer Experience & the practical application of technology to solve business challenges – looking for the sweet spot! He’s had a high degree of success in a wide variety of technical roles. Jez has developed & lead many strategic initiatives. He is looking for ways to make his customers lives much easier in the right ways. Jez joined Barclays in 2010 from Accenture where he worked on a wide variety of client engagements across multiple industry segments.
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