Oracle - JD Edwards Practice

Oracle - JD Edwards Practice
Copyright © 2013 Tech Mahindra. All rights reserved.
1
Oracle Practice Overview
17 +
Years of
Experience
7000+
Associates
350+
Customers
45
Countries
18
Industries
1800 +
Engagements
1300+
Certified
Associates
GSI –
Partnership
Status
Practice Highlights
Industry Presence
 Strong vertical focused practice with leadership in
Telecom and T&L
 Strategic Partnership with global customers
 24 specializations including 10 Adv. Specializations
 7 of the Top 15 Fortune 500 entities
 Significant industry-focused reusable asset artifacts
and accelerators
 Multiple large Oracle ODCs
 Collaborated with Oracle for preparation of
PeopleSoft Boot camp training content
 Execution – Consulting, End-to-End Implementation,
Rollout, Integration, Enhancement, Testing,
Upgrades
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 30+ Fortune 500 customers
 Strong presence across Americas, Europe, MEA,
and APAC
 Co-design & development , Joint development and
marketing with Oracle
2
JD Edwards Practice Snapshot
Highlights




Service offerings
Extensive
experience
in
JDE
World
EnterpriseOne in Finance, Mfg, Dist & HR
Implementation – Business blue print, global
&
template, implementation, rollouts, instance
consolidations
Proven technical expertise in E-One tools & World
AS/400
Enterprise Assessment – Application Health
We serve 2 US Fortune 10 JDE customers - multi
year contracts
Check, Business fitment study, Application
security assessment and Performance audits
9 ongoing projects in JDE E1 9.x – Upgrade
Template creation, Implementation, roll-out,
Instance consolidation
Application Development & Maintenance
Support - shared support, Remote CNC &

Successful track record of managing Multi year
AMS and Technical Development
AS400 support and integration & EDI

JDE Solution Labs, Implementation, Upgrade
Reusable assets, accelerators & methodology
Upgrades – Value Assessments, Upgrade
Engagements
100+
Resources
200+
Co-Development & Learning


Co-development - JD Edwards E1
Training Content & curriculum for
Oracle Partner Academy
Extensive experience in UPK
development
Copyright © 2013 Tech Mahindra. All rights reserved.
workshops, Cross platform Migrations
Years
10+
References
99%
CoEs
5
JDE Tools & Accelerators


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
Master Data Management Xpress
Data Migration scripts and templates
Lay-Out Change Identifier
Processing Options Compare Tool
Data Sort sequence identifier tool
Upgrade Value Assessment Kit
3
JD Edwards – Core Capability Matrix - Product Suite
JD Edwards World
Sample Customer across all
World Version
 A5.3
 A6.2
 A7.1
 A7.3
 A9.1
A leading Retail major, A leader Oil and
Gas Major, A leading Engineering
Manufacturing Major, A leader in forest
Good Manufacturer, A leader in
Automotive accessories manufacturer ,
A leading Dairy Products Company , A
leading global energy company
JD Edwards EnterpriseOne
 Xe
 8.0
 8.10
 8.11
 8.12
 9.0
 9.1
Sample Customer across all
EnterpriseOne Version
A leading construction & building
materials major, A leading Metal &
Mining Co, A leading Oil and Gas
Major, A leading beverages
manufacturer , Leading Auto
Manufacturing Co, Leading Forest
goods Manufacturing Co, British CPG
Co, Global Marine Co.

Strong experience in JDE World and EnterpriseOne product suites

Worked in complex JDE environments that has multiple versions of JDE running on multiple
instances, spread across multiple geographies.

Operated in environments where some of the systems were sunset after the E-One
implementations for the respective business units

Majority of these environments are integrated to host of multi- party systems interlinked with
multiple run-time tractions on a day to day bases.
Copyright © 2013 Tech Mahindra. All rights reserved.
4
JD Edwards Resource Mix
Well balanced JDE Talent Pool of 200+ consultants in EnterpriseOne and World
Skill breakup
Technical
Functional
• JDE Technical
toolset
• Financials
• Application /
UBE
• Order Management
• BI Publisher
• Business
Services
• WorldSoft
• RPG/CL
Advanced
• Project
Management
• HCM
• Customer
Relationship
Management
• Manufacturing &
Engineering
• Supply Management
• Supply Chain Execution
• Asset Life Cycle
Management
• Real Estate &
Home
Construction
• Food & Beverages
Service offerings and JDE Customer spread
Industry Spread
Service Offering
Copyright © 2013 Tech Mahindra. All rights reserved.
5
JDE Innovation Lab
Tech
Mahindra’s
Learning
World
(TMLW)
Initiatives
Innovation
•
•
•
•
•
Tools
Frameworks
Methodology
Templates
Delivery
Models
ODC’s at
Tech M
35,000 person
years of ERP
implementation
experience
25,000 person
years of ERP
Rollout
experience
Tech M’s Best
Practice
30,000 person
years of ERP
Upgrade
experience
CoE Lab
75,000 person
years of ERP App
Dev. & support
experience
Copyright © 2013 Tech Mahindra. All rights reserved.
• Solution
Architects
• Technical
Architects
• CoE
Innovation
• Proof Of
Concepts
• Integrations
• Industry
specific
Solutions
Fully equipped lab with different
versions of JDE Installed
Customer
Needs &
Market
Trends
Global
Connectivity
 JDE Service Offering Assets
o Enhance Methodologies & health check Kits
 Reusable Component Factory
o Re usable assets – target to build 60+ components in 2-3 quarters
 Upgrade / Migration Lab
o JDE E1 – 9.1 Upgrade Accelerators, Upgrade Express
 Training Dock
o Promote building of new trainings by COE teams
 Fusion & Technology Path
o Build POCs on Fusion tools
 Industry Specific Solutions
o Apparel Management, Grower Management, Oil & Gas – Bulk stock
management, Catering
6
Reusable Asset: Master Data Management for
Global JDE Implementation
“MDM for JDE is a white space solution designed specifically to consolidate,
cleanse and enrich key Master data from across multiple global
instances or business unit instances of the enterprise, and synchronize it
with applications, business processes, and analytical tools.”
Copyright © 2013 Tech Mahindra. All rights reserved.
7
Strong Relationships with JDE Customers
Client
# of
years
Product
JDE
EnterpriseOne
Fortune 10 Multinational
Conglomerate
6+
√
Fortune 10 US - Oil & Gas
Major
5+
√
UK’s Largest Pharma and
Consumer Healthcare Co
7+
Leading Global Auto
Manufacturer
6+
√
6+
Global Metal Mining &
Smelting Major
Service Offerings
JDE
WorldSoft
Implementation
Rollout
App.
Support
Upgrade/
Development
Migration
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
5+
√
√
√
√
√
Leading Offshore
Marine/Oil & Gas
Engineering Co
1+
√
Leading US HQ Healthcare
4+
√
√
UK HQ – Food & CPG Major
1+
√
√
Leading 5 Star Airlines
Copyright © 2014 Tech Mahindra. All rights reserved.
√
√
√
Instance
Consolidation
√
√
√
√
√
√
√
√
√
8
Case Studies
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9
Case Study 1: JDE Global Implementation, Rollouts, Upgrade & AMS
CUSTOMER OVERVIEW:
• Swedish multinational commercial vehicle manufacturing company with employee strength of 100,000.
• Active world wide with revenue of 310.4 billion SEK
Solution Highlights
Product: JDE EnterpriseOne 9.x
Modules : GL, AP, AR, FA , Inventory , Procurement,
Sales Order, Mfg, Advance Warehousing /
Transportation / Planning, Demantra
Services offered: Template Design, Implementation,
Global Rollouts, Application Support & Technical
Enhancements / Interfaces
Team & Approach
Peak Team Size: 35 (Onsite/Offshore)
Approach :
Phase 1 – Instance Consolidation
Phase 2 – Pilot Implementation in North America
Phase 3 – Template Design and Roll out.
Phase 4 – Rollouts in 6 Locations/Countries in Europe
APAC Rollouts (China, Japan, Singapore) - ongoing
Business Scenario
Our Solution
Value Delivered
•
Tech Mahindra’s JDE team
implemented modules such as Finance,
Distribution, Inventory , Procurement,
Manufacturing, Advance Warehousing,
Advance Transportation Management &
Advance planning:
•
•
•
To achieve the strategic
goal by optimizing existing
supply chain processes.
Integrating around 27
disparate third party
systems with JDE.
One global supply chain
solution across the globe to
ensure business uniformity
•
•
•
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Necessary change to realize the
overall business plan.
Growth objectives: Cost and capital
efficiency, Customer satisfaction.
Global rollout with localized
customization covering Europe,
North America as well Asia Pacific.
•
•
•
•
Faster customer response times for
issues related to the payments /
receipts / unit availability.
Greater and real time visibility on the
customer accounts / Unit availability
etc.
High scalability meeting business
demands for future businesses road
map.
Global optimization and automation
with shortened order lead-times, lower
distribution costs and less
administrative work .
Asset maintenance such as
machineries, computers, furniture etc.
10
Case Study 2: JD Edwards Global Implementation, Rollouts & Support
CUSTOMER OVERVIEW:
• A leading mining & smelting company in South Africa, dealing with steel, manganese etc. making raw materials
• Supplies raw materials to the world’s steel mills and alloy firms and has employee strength of 3000+.
Solution Highlights
Product: JDE EnterpriseOne 9.x
Modules Accounts Payable, Accounts Receivable,
General Ledger, Fixed Asset Inventory, Procurement,
Manufacturing Planning and Capital Asset Mgmt.
Services offered Implementation, Business Rollouts
and Application Support
Team & Approach
Peak Team Size: 20 (Onsite/Offshore)
Approach :
Phase 1 – Model Template Creation
Phase 2 – Technical development and interface
Phase 3 – Business Roll out at 5 locations , ongoing
Phase 4 – Application maintenance and support
Business Scenario
Our Solution
Value Delivered
•
•
•
•
•
•
•
Different systems with
varied processes
Different chart of accounts
– Sites
No visibility across
organization
Non-availability of
documentation
Connectivity between the
sites, as they all are at
remote places
•
•
•
Build a group wide implementation
plan
Business Management solution
using JDE EnterpriseOne 9.0 with
maximized functionality offering a
single integrated system.
Enablement of new and optimized
business processes and scenarios
based on ERP core functionality.
Build a template based model for
rollout at all locations.
•
•
•
•
•
•
Copyright © 2013 Tech Mahindra. All rights reserved.
Standardized processes across
organization & elimination of excel
sheets for maintaining reports
New Standardized chart of account as
per the current business requirement
Better financial reporting because of
changes in COA and G/L class codes
Adoption of new Sales, Manufacturing
processes
Reduced customization in different
modules
Flexibility to go for advance modules in
future
Spare parts maintenance through
Capital Asset Mgmt
11
Case Study 3: Upgrade & Global rollout – JDE Xe to E1 9.1 (Ongoing)
CUSTOMER OVERVIEW:
• One of the largest conglomerates in Singapore; specializes in marine, property and infrastructure businesses
• One of the world's largest builders of offshore oil rigs with revenue of 13.9 Billion SGD
Solution Highlights
Product: Oracle JDE EnterpriseOne 9.1
Modules : GL, AP, AR, FA , Inventory, Sales Order,
Procurement, Barcode, Custom SCM,
Localization Brazil, Localization Belgium, JC LHA
Integration: UPK, Optim for Masking and Purging, HP
Load runner, QuickEDD and DB Moto for DR and other
integration
Team & Approach
Peak Team Size: 40 (Onsite)
Solution Approach :
•
•
•
Upgrade of JDE from XE to 9.1 in Singapore
Rollout in 6 BU’s across 3 countries
Rollout in 20 BU’s across 6 countries
Business Scenario
Challenges
Value Delivered
•
•
Absence of previous setup, user
manual, FDD and TDD kind of
documentation
•
[PY/PD] code consolidation for 21
environment spread across 26
companies in 8 countries
•
Customization Consolidation of
different environments
•
Security restructured and migration
•
Data Masking and Purging
•
Phase wise rollout approach –
Upgrade will be done in 3 stages
•
•
•
Upgrade of JDE Application
from XE version to E1 9.1
including design,
development, purchase,
delivery and
implementation of all
hardware, software
required.
Data Migration, System,
Pre-Acceptance & testing
Documentation: Test
scripts, Functional Specs
and Retrofit
Training – Functional,
Technical and CNC
Copyright © 2013 Tech Mahindra. All rights reserved.
•
•
22 Environment / databases
upgrade, data migration, Unicode
conversion, testing etc.
Custom SCM without previous
documentation
•
1st Stage – Setup and
retrofitting of objects
•
2nd Stage – Rollout of 6 BU’s
across 3 countries
•
3rd Stage – Rollout of 20 BU’s
across 6 countries
12
Case Study 4: JDE Enterprise One 9.1 Upgrade / Implementation
CUSTOMER OVERVIEW:
• A subsidiary of Associated British Foods and the sole British producer of sugar from sugar beet
• Produces over 1 million tonnes of sugar in the UK
Solution Highlights
Product: JD Edwards EnterpriseOne 9.1
Modules: GL, AR, FA, AP, Procurement, Sales
Order, Inventory, Advance Pricing, Agreement,
Transportation,, Product Data, Shop Floor,
Manufacturing Accounting, UK Localization
Services offered: Upgrade & re implementation
of JDE EOne 9.1
Team & Approach
Peak Team Size: 12 (Onsite/Offshore)
Approach :
• JDE Upgrade Assessment and impact analysis
of JDE upgrade from Xe to 9.1
• Provide Solution Road Map
• Upgrade Testing, defect and problem fixing,
Data Migration, Go Live & Stabilization support
Business Scenario
Challenges
Value Delivered
•
•
•
Project turnaround from high level of
defects and uncertainty from
incumbent vendors to effective
problem identification & predictable
resolution
•
Simplified the data migration
approach by leveraging standard
programs and provision in E1 9.1
•
Staging environment concept was
used to make corrections and test
confirm the results predictably
•
Provided Go live as per the
schedule and stabilized the project.
Based on Customer’s JDE
upgrade Assessment
Exercise conducted by
Tech M, Customer requires
solution for
o Data Migration.
o Defect fixes in their O2C
business process
o Upgrade approach for
upgrading from JDE Xe
to JDE 9.1
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Data migration approach for master
data and open transactions
o Order to Cash (O2C)
o Procure To Pay (P2P)
o Plan to Stock (P2S)
o Record to Report (R2R)
o UK Localization
• Level 1 & 2 Defect fixing –
Functional Fix
o 58 open defects in O2C area
o Based on the past trends, we
have observed 35 defects per
week (average)
o Hostile incumbent vendors /subcon
13
Case Study 5: JDE E1 9.x Instance Consolidation & Template Build
CUSTOMER OVERVIEW:
• A diversified Retail and manufacturing conglomerate with presence in 120 countries
• Business lines includes retail & distribution and transportation with revenue of US$ 40.7 Billion
Solution Highlights
Product: JDE World, Oneworld Xe and JDE
EnterpriseOne 8.x and 9.x
Modules : GL, AP, AR, FA , Inventory , Procurement
Human Resource (JDE & PeopleSoft)
Services offered : Instance Consolidation, Template
Design, , Interface Development, Business
Intelligence, Master Data Management.
Team & Approach
Peak Team Size: 10 (Onsite/Offshore)
Approach :
Phase 1 – Instance Consolidation
Phase 2 – Technical Development and Interfaces
Phase 3 – Template Design and Roll out.
Phase 4 – Master Data management development
and implementation
Business Scenario
Challenges
Value Delivered
•
Development &
Deployment
•
Enabling customized requirements
across diverse business segments
•
•
Re-engineering
•
Data Migration & support
•
Visibility across business segments
in real time
•
Consulting
•
•
Infrastructure support
•
Web methods
Ensuring business continuity by
replacing ageing hardware and
eliminating support constraints
•
DB Administration
•
•
Testing
Standardization and streamlining
business processes across
segments
•
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Maintaining regulatory compliance at
all times
•
•
•
Accomplish goals of upgrading within
short time frame with minimal budget
Upgrade with minimal changes to
business processes and emphasis on
functional training and value addition
where required.
Reduces training needs of users and
instills confidence that their experience
and knowledge is equipped to handle
the new application and no time to
make over to new system
Instills confidence and updates
knowledge of the new system and
gives opportunity to revalidate
understanding and help to use new
features
14
Case Study 6: Rollout of Template, Application Support & Maintenance
CUSTOMER OVERVIEW:
• A global, integrated specialty pharmaceutical company, headquartered in USA with employee strength of 17,000.
• Focused on manufacturing, and distributing generic, and biosimilar products with revenue of US$ 5.9 billion
Solution Highlights
Product: JDE World Soft & Oneworld Xe
Modules : GL, AP, AR, FA , Inventory Sales Order,
Advanced Pricing, Procurement, Produc t Data
& Costing, Shop Floor, Manufacturing
Accounting, Forecasting, Planning
Services offered : Template Design, , Interface
Development & Rollout
Team & Approach
Peak Team Size: 7 (Onsite/Offshore)
Approach :
• 3rd Party integration for India Localization
• Provide 1 months of on-site post Go-Live
Support
• Validation of cGxP adherence by a
specialized Validation Consultant
Business Scenario
Challenges
Value Delivered
•
•
Absence of performance
measurement for Tech M support
scope
•
Devised a definition of SLA framework
mutually covering Tech Mahindra’s
Scope of work
•
Major initiative of hardware
migration during the course of
support
•
Proper planning of tasks and proactive
communication during the hardware
migration project
•
Transition of product support from
Oracle to Spinnaker
•
•
Collaboration with Oracle and
Spinnaker support teams for bug
fixes, SAR testing, paper fix and
complex issues analysis and
resolution
Proper closure of pending issues with
Oracle and migration of open issues to
Spinnaker
•
Robust process orientation to meet
stringent regulatory requirements of
pharma industry
•
•
•
To effectively partner with
the customer IT team for
rollout & Support of JDE
Core Model in Indian
operations
Main business drivers were
to provide standard global
business processes to the
site in India
Design and integrate Indian
Localization requirements
into their global template
A complete and stringent
adherence to Actavis
validation methodology for
compliance requirements
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15
Case Study 7: JD Edwards – Template rollout, Integration & Functionality
Enhancements
CUSTOMER OVERVIEW:
• A France based leading Building & Construction Material Major with revenue of €15.816 billion.
• Specialized in 4 major products: Cement, Construction aggregates, Concrete and gypsum wallboard
Solution Highlights
Product: JD Edwards Enterprise One 8.10
Modules: Financials, Procurement, Sales
Management and Logistics
Services offered : Template based rollouts,
Application Development & Support & End
User Training
Team & Approach
Approach:
• Standardization of business processes
• Interface development with HR and
manufacturing modules
• Well defined training methodology
Business Scenario
Challenges
Value Delivered
•
•
Standardization and adherence to
Global business template.
•
•
To leverage the standardization to
optimize and harmonize procedures
across lines of business and
management.
Automation of accounting reports
helped finance cells complete month
end processing quickly and accurately
•
•
Integration with external HR and
Manufacturing software's.
Drastic improvement in performance of
inventory team caused by easy
identification of item / item family
details and respective transactions
•
•
Resistance to change.
Seamless & swift integration of
acquired businesses into the client IT
ecosystem
•
Training Program delivered in 4
months using Onsite-Offshore model
covering 500 users
•
•
•
•
Client has an active
business growth strategy
through acquisitions of
regional businesses
Acquired businesses had to
be integrated into client
systems & processes
Client uses a global
implementation template to
streamline business
processes
User community is spread
across diverse regions of
Africa
Role based training
requirement.
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16
Case Study 8 : JD Edwards Development support and Template Rollout
CUSTOMER OVERVIEW:
• One of the largest companies in the world in motion control. headquartered at Ohio, USA
• Business spans 55 countries in six continents with revenue of USD 13.0 billion and employee strengths at 58,000
Solution Highlights
Product: JD Edwards World A 7.3
Modules: Financials, Inventory, Procurement,
Sales Order Management
Services offered: Development & Support &
Rollouts
Team & Approach
Approach :
• Standardization of database instance across
170 countries
• Standardization and localization of business
processes for 170 countries
Business Scenario
Challenges
Value Delivered
•
Multiple countries and
database instance across
170+ Countries
•
Transition from Outgoing vendor
•
•
Standardization and Localization for
170 countries
Month end processing quickly and
accurately
•
Acquired businesses had to
be integrated into client
systems & processes
•
End to end testing of custom
Drastic improvement in custom object
development
•
developed objects Vs multi country
specific business requirements
•
Faster Integration of new businesses
•
•
Resistance to change.
Leveraged Onsite-Offshore model for
transition and documentation
playbooks
•
•
•
Global implementation
template to streamline
business processes
Multiple countries and
database instance across
170+ Countries
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17
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