Helping Students Strike Gold with Information Technology Certifications Lynn Brown, Director BPCC Testing Center Bossier Parish Community College September 6, 2014 History and Background • Community college, Northwest Louisiana, 45 years old, 2004 - $55 million campus, Louisiana Community and Technical College System • 8,700 students (one of the fastest growing community colleges in USA) • BPCC Testing Center - high-stakes testing center opened in 2001 • Original Purpose: ACT Center • Part of Workforce Development and Continuing Education Division (revenue-generating division) • 13 computers – BPCC; 10 computers at Barksdale Air Force Base • Director (Lynn Brown) and Testing Coordinator (Cheryl Wieser) Test Services Industry-based certifications: Credit by Examination • Pearson VUE • CLEP (College Board) • Certiport • DSST (Prometric) • Castle Worldwide • Excelsior College (Pearson VUE) • Others WorkKeys • BPCC Physical Therapist Assistant Program • General Public Louisiana State Licensing Board for Contractors • Testers fly in from all over the USA • $35 per test • Register Blast National Paper-Based Tests NOCTI • Paper-based Praxis (discontinued June 2014) • Added at request of one employer • Law School Admission Test • $100 proctor fee per exam • Multistate Professional Responsibility Exam (MPRE) • Subject-Based Graduate Record Examinations (Subject-based GRE) Distance Education Proctoring • Non-BPCC Students • NCTA Consortium of College Testing Centers and others • Register Blast - $25 per appointment Manufacturing Skills Standards Council • Military and Veterans • BPCC Advanced Manufacturing National Test Center – Barksdale Air Force Base • BAFB required on-base NTC as a condition to offer classes on Base • Opened 10-seat test center in 2010 • DANTES-funded CLEP and DSST • Monday & Wednesday each week • Over 1,100 CLEP and DSST exams during FY 2013-2014 • $20 per exam • Register Blast • Other test services at BAFB o Pearson VUE o Distance Education Proctoring – BAFB discontinued free DEP for airmen o Self-pay CLEP and DSST (retakes, dependents, students attending other colleges at BAFB) Grants – Louisiana Board of Regents’ and others • Positives • Great way to get more computers and other things that we need • Great way to provide travel funds for professional development (NCTA Conferences) • Great way to increase testing activity • Challenging, competitive, & fun • Negatives • Increased workload but not revenue “You can’t ‘earn money’ with a BoR grants.” (You can’t charge delivery fees) • Can’t pay salaries Can’t pay for a part-time employee • “Partners” don’t follow through and do what they say they will do. HiSET (ETS High School Equivalency Test) • New in 2014 • Paper-Based GED discontinued • Louisiana’s original plan: Computerbased GED at Pearson VUE Test Centers • $80,000 Board of Regent’s Grant - Helping Dreams Come True: GED Testing in BPCC) • September 2013 – Louisiana Adult Education chose HiSet and not GED • Very few Pearson VUE Test Centers at other colleges • Adult Ed wanted a test with paper-based and computer-based options • $30 per tester (5 tests/$6 per test) • Over 1,000 HiSET exams since February 2014 • HiSET at Caddo Correctional Center • Testing Coordinator – a two-day sessions about every other month Test Services Offered Elsewhere • COMPASS (Executive Dean of Instruction) • Make-up exams for BPCC Students (BPCC Student Testing Center) • Prometric Professional Test Center (Bossier City) • Pearson VUE Professional Test Center (Shreveport) Helping Students Strike Gold with Industry-Based Certifications Getting Started - IT Certifications as Final Exams • 2010 • Dean of Technology, Engineering and Mathematics • Industry-based Information Technology Certifications as Final Exams o o o o CIT (Cyber Information Technology) CIS (Computer Information Systems) Mandatory or Optional Certifications Cost of exam vouchers would be charged to student accounts as fees • Initial Implementation o Shared Google Doc containing all course and student information for each session o Testing Center would order vouchers, assign vouchers to Google Doc, and notify TEM faculty o Faculty would assign times for students to come to the Testing Center o Testing Center would complete registrations, deliver exams, make copy of scores, and add scores to Google Doc in time for Final Grades to be submitted Why Require Students to Complete IT Certs? At BPCC • To give new graduates a competitive edge At Barksdale Air Force Base • Boot-camp style IT certification courses offered • Professional credential needed to add points toward promotion • Prove depth of knowledge—not just good grades “Certification is the key link between • Students graduate with a professional credential in addition to degree or certificate • Life-long learning – introduce students to IT certifications • To provide older workers and displaced workers with high-demand, career path, nationally-recognized, portable credentials Service members’ training and experience, and it translates military qualifications into civilian terms.” Master Chief Petty Officer Tim Zernick DANTES Special Enlisted Advisor Course Name CIS 100 CIS 114 * CIS 205 * CIS 207 * CIS 209 * CIS 210 * CIS 211 CIT 100 CIT 101 CIT 112 CIT 149 * CIT 151 * CIT 170 CIT 210 CIT 221 CIT 222 CIT 224 CIT 225 CIT 270 * CIT 272 CIT 280 CIT 282 From TEM website - Mandatory and Optional Certifications Certification Internet and Computing Core Certification Microsoft Windows 7 Configuration (72-680) Microsoft Office Word 2013 (77-418) Microsoft Office Excel 2013 (77-420) Microsoft Office Access 2013 (77-424) Microsoft Office PowerPoint 2013 (77-422) CompTIA Storage+ powered by SNIA Internet and Computing Core Certification Network+ A+ CIW JavaScript Specialist OCA Java 70-646: Windows Server 2008 Server Admin. Server+ ICND1 ICND2 or CCNA CISSP Security+ Microsoft SQL Server 2008 Linux+ Part 1 LXO-101 Linux+ Part 2 LXO-012 Computer Hacking Forensic Investigator Project+ Certification Website Certiport Microsoft Certiport Certiport Certiport Certiport CompTia Certiport CompTia CompTia CIW Oracle Microsoft CompTia Cisco Cisco ISC2 CompTia Microsoft CompTia EC-Council CompTia Statement at bottom of Mandatory and Optional Certifications list CIT 282 Project+ CompTia For all REQUIRED courses: By enrolling in this course, the certification is part of the course fee to pay for your certification voucher. Each enrolled student is required to take the certification as part of their grade in the course. * States the only courses where the certification is optional when enrolling in the course. In all other courses in the chart above, the stated certification is required by all students as part of the course assessment and appropriate certification fees are charged as part of the course fees. BPCC’s Prior Learning Matrix • Students enrolling in BPCC who have already earned IT certifications receive credit for those credentials • Saves students time and money • Credit also awarded for CLEP, DSST, BPCC Departmental Challenge Exams, and all other prior learning options • www.bpcc.edu/plamatrix A Little About the IT Certifications Vendor-Neutral Certification Exams CompTIA What is CompTIA? • Computing Technology Industry Association (CompTIA) • Leading association representing the IT industry - 100 countries • Advances IT industry growth through standards, professional competence, education, and business solutions • Serves the IT industry as the world’s largest developer of vendorneutral IT certification exams • Certifications validate technical skills in the areas of PC repair and support, networking, security, and server technology. CompTIA Authorized Academy Program … Supports IT Education How BPCC utilizes CompTIA • Academy partners have access to materials to help promote their technology courses and programs. • Discount pricing on student exams • Provides valuable tools and resources to assist schools in training, certifying and upgrading the skills of their IT students. • Helps schools promote certification and enhance student career opportunities. • Complimentary cert exams and eLearning for instructors • Access to CompTIA’s library of research reports, white papers and webinars • Access to marketing resources (posters for classrooms, IT career brochures, certifications flyers) CompTIA Academic Pricing Name A+ Network+ Security+ Project+ Linux+ Server+ Storage+ And others Exam Code JKO-801 and JKO-802 JKO-019 JKO-018 JKO-017 LXO-101 and LXO-102 SKO-003 SGO-001 Retail Price $188 $269 $293 $269 $183 $269 $261 Academy Price $86 $133 $185 $133 $144 $215 $209 Is your college a member of CompTIA? There is no cost to join CompTIA For information: Brian Matzelle To join: Education Sales Manager www.comptia.org/academy Phone: 630-678-8324 E-mail: [email protected] Delivery of CompTIA Exams • Delivered through Pearson VUE • Registration: www.pearsonvue.com/comptia • Revenue: $5 per exam delivery; $14 per exam registration • Academic exams are same exam as retail, but different exam code • Students usually register themselves Vendor-Specific Certifications Exams EC Council – Certified Hacking Forensic Investigator BPCC became an EC Council Authorized Training Center • $500 annual fee • Vouchers cost $300 ($50 savings) • Delivery: At BPCC, using EC Council Prime lockdown browser. • Other options: $350 self-pay, delivery in PV Professional Test Center, or $350 self-pay, Pearson VUE at National Test Center • Revenue: o $0 if EC Council Prime o $10 if delivered at Barksdale Air Force Base using Pearson VUE • What is a Certified Hacking Forensic Investigator (CHFI)? o CHFI will fortify the application knowledge of law enforcement personnel, system administrators, security officers, defense and military personal, legal professionals, bankers, security professionals. Certification Partners • Certified Internet Web Professional • BPCC is not a CIW Academy • $500 fee - only a few vouchers are needed • Non-Academy Price - $200 • CIW Academy Price - $150 • Registration and delivery in Pearson VUE • www.pearsonvue.com/ciw • What is CIW JavaScript Specialist? o Teaches how to use JavaScript language to design client-side, platform-independent solutions. Students use the most popular applications of JavaScript. These specialized Web language skills can help you begin or grow a career in advanced Web development and technologies. International Information Systems Security Certification Consortium (ISC2) - CISSP • BPCC is not an Authorized ISC2 Training Center. • $599 exam - no academic discount • Delivery • CISSP can be delivered at Barksdale Air Force Base, but not at BPCC • Pearson VUE Professional Center (in Shreveport) • Students purchase CISSP exam voucher with a credit card and register to test at BAFB or PV Professional Center • www.pearsonvue.com/isc2 What is CISSP? o The Certified Information Systems Security Professional (CISSP) demonstrates a globally recognized standard of competence provided by the (ISC)²® CBK which covers critical topics in security today, including cloud computing, mobile security, application development security, risk management and more. Department of Defense employees need this exam. Cisco • Old - ICND1 and ICDN2. If both completed, CCNA credential. • New – CCENT (Cisco-Certified Entry Networking) • www.pearsonvue.com/cisco • Must buy 10 vouchers at a time • No discount • What is CCENT certification? o CCENT is the first step in helping prepare for a career in networking. o CCENT certification program is practical, relevant, and job-ready with tasks that are in demand. Microsoft Certified Professional (MCP) • Not to be confused: • Microsoft Office Specialist (MOS) – Certiport • Microsoft Technology Associate (MTA) – Certiport • Now offered by Pearson VUE rather than Prometric • Current Prometric Microsoft vouchers can be used at PV test centers until 12/31/14 • www.pearsonvue.com/microsoft • Usually only a few Microsoft MCP vouchers are needed • Optional certification • New BPCC Microsoft MCP courses are planned. Certiport IC3 – Vendor-Neutral BPCC is a Certiport Authorized Test Center • Mandatory - Living Online, Key Applications and Computing Fundamentals • $25 per exam Delivery Fee (public) • $30 cost per voucher + $15 delivery fee + $15 retake delivery fee = $60 x 3 certs = $180 Student Fee • Purchase discounted academic vouchers Certiport is now a Pearson VUE business Other Certiport exams: Quickbooks, Adobe, Hewlett Packard, and others Registration – Register Blast __ Microsoft Office Specialist – VendorSpecific • Optional - Word, Excel, Outlook, Access and PowerPoint • $86.25 cost per voucher + $15 delivery fee + $15 retake delivery fee = $116.25 Student Fee • General Public o Self Purchase voucher o IC3 - $48 per voucher + $25 delivery fee (plus $25 delivery fee for retake) = $98 x 3 certs = $294 o MOS – $120 per voucher + $25 delivery fee (plus $25 delivery fee for retake) = $170 per cert • Certiport Exam Delivery Engines o iQsystem7 o Online Exams – Windows Delivery o Online Exams – Mac Delivery o Console 8 - newest • To become an Authorized Certiport Test Center: www.certiport.com NOCTI Business Solutions • Only one employer – only one exam • $100 delivery fee per exam • 1 or 2 a month • Great company – excellent data • Instructions that must be read out loud Manufacturing Skills Standards Council (MSSC) New Opportunity: • BPCC Students - Certification for Manufacturing • Certified Production Technician (CPT) • Registration: $60 • $55 per exam; 4 exams; $15 delivery fee per exam • Anticipating high volume of student testing MSSC – Military and Veterans • Certified Logistics Technician (CLT) and Certified Logistics Associate (CLA) • Industry-recognized, nationally portable certification for front-line material handling & distribution workers • $55 cost per exam + $60 one-time registration fee • 4 exams total • $15 delivery fee per exam • Register Blast will be used for registrations How Do Students Schedule Appointments • Pearson VUE – CompTIA and others • EC Council – Contact BPCC Testing Center • Register Blast – Certiport, NOCTI, MSSC, and many other test services Helping Students Strike Gold … IT Certifications IT certifications provide a golden opportunity for students to be employed in positions that require more than a degree. Source: U. S. Bureau of Labor Statistics, Occupational Outlook Handbook 2010-2011 Sample Documents •Google Doc •Excel •Register Blast Ordering Exam Vouchers – Fall 2014 Sessions Lynn - Add vouchers to G.Doc & notify Twana. Twana - notify instructors. Instructors Complete Purchase POs approved notify students. Students - schedule Requisition & orders appointments. s placed Official Finals Dates Session A Session B Session C 10/23/14 9/16/14 10/23/14 11/3/14 9/25/14 11/3/14 Session D Session E Session F Session G 8/14/14 9/16/14 10/14/14 10/23/14 8/25/14 9/22/14 10/23/14 11/3/14 Session J Graduate Finals 10/23/14 11/3/14 10/23/14 11/3/14 Final Grades Due (Cheryl posts grades in Google Doc) 11/12/14 Session A - 12/4 - 12/10 Session A - December 11, 2014 by noon 9/29/14 Session B - 10/8/14 Session B - October 9, 2014 by noon 11/12/14 Session C - 12/8/14 Session C - December 9, 2014 by noon Session D - September 12, 2014 by 9/3/14 Session D - 9/11/14 noon 9/29/14 Session E - 10/8/14 Session E - October 9, 2014 by noon 10/27/14 Session F - 11/4/14 Session F - November 5, 2014 by noon 11/12/14 Session G - 12/8/14 Session G - December 9, 2014 by noon 11/12/14 Session J - 12/4 -12/10 Session J - December 11, 2014 by noon Graduate Finals Graduate Grades Due - December 5, 11/12/14 11/21/14; 12/1 - 12/4 2014 by noon Lynn’s Excel File – All voucher numbers assigned to Google Doc and unassigned Network+ - CIT 101 Cost $129 CM0531069A4B CM0551360C89 CM0571669C8F CM0581163A6B CM054006971D CM0550461891 CM05135F092B CM05138F0C25 CM05234F9F58 CM05236F9F28 ExpirationCertification Student Name 4/15/14Network+ JKO-019 4/15/14Network+ JKO-019 4/15/14Network+ JKO-019 4/15/14Network+ JKO-019 4/22/14Network+ JKO-019 4/22/14Network+ JKO-019 7/16/14Network+ JKO-019 7/16/14Network+ JKO-019 7/16/14Network+ JKO-019 7/16/14Network+ JKO-019 Brooks Dickerson Goerbig Gunn Hall Harris Jr Henry Holland Lemmons Maniccia Fee Added Course & Section 7/3/2013 6/26/2013 6/17/2013 6/26/2013 6/17/2013 6/18/2013 6/26/2013 6/26/2013 6/26/2013 6/17/2013 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 CIT 101-101 Term Instructor A A A A A A A A A A Cooper Cooper Cooper Cooper Cooper Cooper Cooper Cooper Cooper Cooper Questions? For more information: Lynn Brown, Director Bossier Parish Community College BPCC Testing Center 6220 East Texas Street D-203 Bossier City, LA 71111 [email protected] 318-678-6073
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