Passenger airlines, cargo and pet transport This fact sheet includes airline services for passengers, cargo and pets. Passenger services Visitors are advised to call the airline before going to the addresses listed below. Air Botswana Phone: 1300 304 131 www.airbotswana.co.bw Air Mauritius Airline Marketing Australia Level 7, 246 Bourke Street, Melbourne (Not for customer walk-in) Phone: 1300 332 077 http://www.airmauritius.com/index_au.ht m Air Calin Phone: 1300 655 737 www.aircalin.nc Air Nauru Phone: 1300 369 044 www.airnauru.com.au Air Canada Phone: 1300 655 767 www.aircanada.com.au Air New Zealand Level 7, 246 Bourke Street, Melbourne Phone: 03 9251 5036 www.airnewzealand.com.au Hours: Monday to Friday 9am - 5.30pm Aer Lingus Phone: 1300 304 016 www.flyaerlingus.com Air China Level 31, 570 Bourke Street, Melbourne Phone: 03 8602 5555 www.airchina.com.au Air France Phone: 1300 390 190 http://www.airfrance.com/AU/en/comm on/transverse/popup/popup_autres_pays .htm Air India No Melbourne contact details Phone: 1800 247 463 www.airindia.com Air New Guinea (Air Niugini) Phone: 1300 361 380 www.airniugini.com.pg Air Pacific Phone: 1800 230 150 www.airpacific.com Air Tahiti Nui Phone: 1300 732 415 www.airtahitinui.com Alaska Airlines Phone: 1300 304 135 www.alaskaair.com Alitalia Phone: 1300 304 237 www.alitalia.com Hours: Monday to Friday 9am - 5.30pm This information was correct at the time it was collated. The City of Melbourne takes no responsibility for inaccurate information, and accepts no liability whatsoever for any loss suffered, whether direct or indirect, as a result of the reliance on this information. DM #6523705 Page 1 of 6 www.melbourne.vic.gov.au/whatson Last updated: 15 July 2014 Passenger airlines, cargo and pet transport (continued) Etihad Airways Level 25, 140 William Street, Melbourne Phone: 03 8638 5100 www.etihadairways.com Hours: Monday to Friday 9am to 5pm American Airlines No Melbourne contact details Phone: 07 3329 6060 www.americanairlines.com.au Asiana Airlines Phone: 03 29669 2560 www.flyasiana.com Ethiopian Airlines Phone: 1300 600 001 www.ethiopianairlines.com Austrian Airlines Phone: 1300 655 727 www.austrian.com Finnair Phone: 1300 798 188 www.finnair.com British Airways Phone: 1300 767 177 www.ba.com Hours: Monday to Friday 9am – 5pm. Garuda Indonesia Level 1, 30 Collins Street, Melbourne Phone: 03 8663 0222 www.garuda-indonesia.com Hours: Monday to Friday 9am to 5pm Cathay Pacific Airways Phone: 131 747 www.cathaypacific.com.au Gulf Air Phone: 1300 366 337 www.gulfair.com China Eastern Airlines No Melbourne contact details Phone: 02 9290 1148 www.chinaeastern.co.uk Hawaiian Airlines Phone: 1300 669 106 www.hawaiianair.com China Southern Airlines Co Ltd Phone: 03 8676 0088 www.csair.com/en Hong Kong Airlines Phone: 1300 889 190 www.hkairlines.com Continental Airlines Phone: 03 9920 3858 www.continental.com El Al Israel Airlines 606 St Kilda Road, St Kilda Phone: 1300 655 770 www.elal.co.il/ELAL/English/States/General Emirates Ground floor, 257 Collins Street, Melbourne Phone: 1300 303 777 www.emirates.com/au Hours: Monday to Friday 9am - 5pm Hong Kong Express Phone: 1300 889 190 www.hongkongexpress.com Iberia Airlines Phone: 1300 304 493 www.iberia.com Japan Airlines (JAL) Phone: 1800 802 228 www.jal.com/en/ JAT Yugoslav Airlines- now Air Serbia 8/99 York Street, Sydney Phone: 02 299 9533 http://www.airserbia.com/en Hours: Monday to Friday 9am – 5.30pm This information was correct at the time it was collated. The City of Melbourne takes no responsibility for inaccurate information, and accepts no liability whatsoever for any loss suffered, whether direct or indirect, as a result of the reliance on this information. DM #6523705 Page 2 of 6 www.melbourne.vic.gov.au/whatson Last updated: 15 July 2014 Passenger airlines, cargo and pet transport (continued) Jet Airways Phone: 1300 304 553 www.jetairways.com Jetstar Phone: 131 538 www.jetstar.com/au/en/home KLM Phone: 1300 392 192 www.klm.com.au Hours: Monday to Friday 9am to 7.30pm Korean Airlines Phone: 02 9262 6000 www.koreanair.com Hours: Monday to Friday 9am to 5.30pm Lan (Chile) Airlines Phone: 1800 558 129 www.lan.com Lao Airlines Phone: 02 8212 5556 www.laos-airlines.com Lot Polish Airlines No Australian office www.lot.com Philippine Airlines No Australian office Phone: 1800 737 725 www.philippineairlines.com Polynesian Airlines Ltd No Australian office www.polynesianairlines.com Qantas Airways Ltd Phone: 13 13 13 www.qantas.com Qatar Airways Ground Floor, 350 Collins Street, Melbourne Phone: 1300 340 600 http://www.qatarairways.com/au/en/hom epage.page Hours: Monday to Friday 9am to 5pm Royal Brunei Airlines Level 10, 45 William Street, Melbourne Phone: 03 8651 1000 http://www.flyroyalbrunei.com/australia/ Hours: Monday to Friday 9am to 5pm Royal Jordanian Airlines Phone: 1300 855 057 www.rj.com Lufthansa German Airlines Phone: 1300 655 727 www.lufthansa-australia.com Hours: 8am to 7pm daily Scandinavian Airlines Phone: 1300 727 707 www.scandinavian.net Malaysian Airlines Level 2, 136 Exhibition Street, Melbourne Phone: 03 9279 9999 www.malaysiaairlines.com/au Hours: Monday to Friday 9am to 5pm Singapore Airlines Ltd Level 8, 31 Queen Street, Melbourne Phone: 13 10 11 www.singaporeair.com.au Hours: Monday to Friday 8.45am to 5pm Olympic Airlines No Australian office https://www.olympicair.com/en Solomon Airlines Phone: 1300 894 311 www.flysolomons.com Pacific Blue Airlines (NZ) Ltd See Virgin Blue entry www.virginblue.com.au This information was correct at the time it was collated. The City of Melbourne takes no responsibility for inaccurate information, and accepts no liability whatsoever for any loss suffered, whether direct or indirect, as a result of the reliance on this information. DM #6523705 Page 3 of 6 www.melbourne.vic.gov.au/whatson Last updated: 15 July 2014 Passenger airlines, cargo and pet transport (continued) South African Airlines Phone: 1300 435 972 www.flysaa.com United Airlines Phone: 131 777 www.united.com Sri Lankan Airlines Phone: 1300 703 731 www.srilankan.aero Virgin Atlantic Airways Phone: 1300 727 340 www.virgin-atlantic.com SwissAir Phone: 1300 724 666 www.swiss.com Virgin Australia Phone: 13 67 89 www.virginaustralia.com/au/en/ TAP Air Portugal Phone: 1300 304 871 www.flytap.com Viva Macau Phone: 1300 363 044 www.flyvivamacau.com/en/ Thai Airways International Level 3, 250 Collins Street, Melbourne Phone: 03 8662 2266 http://www.thaiairways.com.au/index.asp Hours: Monday to Friday 9am to 5pm Tiger Airways Phone: 03 9034 3733 Hours: Daily 7am to midnight http://www.tigerair.com/au/en/ This information was correct at the time it was collated. The City of Melbourne takes no responsibility for inaccurate information, and accepts no liability whatsoever for any loss suffered, whether direct or indirect, as a result of the reliance on this information. DM #6523705 Page 4 of 6 www.melbourne.vic.gov.au/whatson Last updated: 15 July 2014 Passenger airlines, cargo and pet transport (continued) Cargo and excess baggage services Airwave (Australia) Pty Ltd 81-85 Lambeck Drive, Tullamarine Pack & Send 452 Flinders Street, Melbourne Phone: 9620 2277 www.packsend.com.au Australia Post Phone: 13 7678 www.auspost.com.au Professional Freight Services Baggage Agents Unit 6 / 4-6 Commercial Court, Tullamarine Phone: 1300 360 703 www.pfs.net.au Phone: 03 9310 3664 www.airwaveaust.com.au Kings Transport and Logistics 24 Gardiner Road, Notting Hill Phone: 13 1322 www.kingstransport.com.au Cube iT! 6/14 Concorde Drive, Keilor Park Phone: 03 9331 7866 www.cubeit.com.au DHL Phone: 13 1406 www.dhl.com.au FedEx Phone: 13 2610 www.fedex.com/au/ Hermes Overseas Baggage Agency 25 Kirkdale Street, Brunswick East Phone: 03 9381 2233 www.hermesshipping.com.au Jetta Express Excess Baggage 107 Derby Street, Tullamarine Phone: 03 9335 2588 www.jetta.com.au King and Wilson Worldwide Movers 2-6 Lionel Road, Mount Waverley Phone: 03 9565 1300 www.kingandwilson.com.au Qantas Freight Phone: 13 1213 www.qantas.com.au/freight/ Seven Seas Worldwide Phone: 1300 216 698 www.sevenseasworldwide.com Skynet Worldwide Express Phone: 1300 136 100 www.skynetexpress.com.au Star Track Express 140 sharps Road, Tullamarine Phone: 13 2345 www.startrackexpress.com.au TNT Express Phone: 13 1150 www.tnt.com/country/en_au.html Toll Global Express Phone: 1300 550 360 www.toll.com.au World Baggage Unit1-3 1 International Drive, Westmeadows Phone: 1300 714 422 www.worldbaggage.com.au MNX 19 Stubbs Street, Kensington Phone: 03 9372 5955 www.mnx.com This information was correct at the time it was collated. The City of Melbourne takes no responsibility for inaccurate information, and accepts no liability whatsoever for any loss suffered, whether direct or indirect, as a result of the reliance on this information. DM #6523705 Page 5 of 6 www.melbourne.vic.gov.au/whatson Last updated: 15 July 2014 Passenger airlines, cargo and pet transport (continued) Pet transport Animal Travel Phone: 1300 856 654 www.animaltravel.com.au Dogtainers Phone: 1300 135 252 www.dogtainers.com.au Jet Pets Animal Transport Phone: 1300 668 309 www.jetpets.com.au Ozpet Phone: 0400 403 777 www.ozpet-pettransport.com.au Pet Express Transport Phone: 1300 073 839 www.petex.com.au Skypet Animal Transport Phone: 1300 799 738 or 02 9606 5522 www.skypet.com.au We welcome your feedback! Please email [email protected] if you have any feedback about this information. © 2014 City of Melbourne This information was correct at the time it was collated. The City of Melbourne takes no responsibility for inaccurate information, and accepts no liability whatsoever for any loss suffered, whether direct or indirect, as a result of the reliance on this information. DM #6523705 Page 6 of 6 www.melbourne.vic.gov.au/whatson Last updated: 15 July 2014
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