Municipal Health Office - Municipality of Bacarra

Republic of the Philippines
Province of Ilocos Norte
MUNICIPALITY OF BACARRA
Tel. # (077)670-3047; Fax#: (077)670-32-65
E-mail: [email protected]; Website: www.bacarra.gov.ph
MUNICIPAL HEALTH OFFICE
CITIZEN’S CHARTER
A. PROVISION OF OUT-PATIENT CONSULTATION
THE SERVICE:
This provides medical assistance to any individual who needs medical attention. This aims to diagnose, treat
illnesses and provide appropriate medical assistance.
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Wait for the staff to hand you the family folder.
3. Go to the admission area, where vital signs & condition will be recorded.
4. Go to the Doctor’s room for Consultation
IT WILL TAKE YOU
3 Minutes
10 minutes
10 Minutes
PLEASE APPROACH
Staff on Duty
Staff on Duty
Staff on Duty
10 Minutes
DR. MANUEL A. ANDRES, M.D
Municipal Health Officer
5. Go to the Nurse’s station for further instructions and services.
7 Minutes
LEZLEE MYRNA R. CADIZ
PH Nurse Designate
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 40 Minutes
I. PROVISION OF MEDICO-LEGAL SERVICES
THE SERVICE: This service provides medico-legal examination and treatment for victims of abuse and accidents.
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to admission area where:
- Data will be gathered
- Order of payment will be given
IT WILL TAKE YOU
3 Minutes
10 minutes
REQUIREMENTS:
1.Request for medico-legal from person to be examined
2.Official Receipt from Municipal Treasurer’s Office
FEES:
Medico Legal Fee
P 45.00
3. Go to the doctor’s office for examination.
B. PROVISION OF WELL-BABY SERVICES
THE SERVICE: One of the objectives of the LGU’s health program is to immunize children based on the Expanded Program
of Immunization. The service is offered every Wednesday to avoid contamination of communicable diseases from other patients.
NOTE: Vaccines are free of charge.
Vaccines Available:
1. BCG
4. OPV1, OPV2, OPV3
2. Hepa B1, Hepa B2, Hepa B3
5. Measles Vaccine
3. DPT1, DPT2, DPT3
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Wait for the staff to accomplish Under six Card/Immunization Card:
A. Baby will be weighed
B. Immunization card will be filled up
C. For new clients: Immunization Card will be Given
IT WILL TAKE YOU
3 Minutes
PLEASE APPROACH
Staff on Duty
5 minutes
5 minutes
Midwife
J. PROVISION OF NUTRITION SERVICES
THE SERVICE: The center provides information and counseling on nutrition to mothers of malnourished children, pregnant
and lactating mothers as well.
PLEASE APPROACH
Staff on Duty
Midwife
1. Sign in Client Log Book at Information Desk
3 Minutes
Staff on Duty
2. Go to the Population Commission Worker for an interview of your
15 minutes
personal Data.
Midwife
3. Undergo counseling regarding your chosen method of Family
20 minutes
Midwife
Planning
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 38 Minutes
P 35.00 ( P 15.00 per additional
10.00 for Students/Senior Citizen ( P 5.00 per additional
copy)
P 35.00
No fees collected
L. PROVISION OF DENTAL SERVICES
THE SERVICE:
These services are available to adults, pregnant mothers, pre-schoolers and school age children to prevent
and treat dental diseases. Dental Consultation and Tooth Extraction are Available Mondays to Fridays (mornings only) while
Oral Prophylaxis and Tooth Fillings are by Appointment and done in the afternoon from Mondays to Fridays.
SERVICES
:
Dental Examination
Oral Prophylaxis (Dalus ti Ngipen)
Availing of Dental Certificates
E. PROVISION OF WOMEN’S HEALTH SERVICES
THE SERVICE: The Municipal Health Office performs examination for reproductive tract infection such as Pap smear and gram
staining. Specimen will then be sent for reading by the Consultant Pathologist of the City of Laoag.
1. Sign in Client Log Book at Information Desk
2. Go to the admission area for information on laboratory services
and get order of payment.
3 Minutes
1 minute
Staff on Duty
Midwife
-
HOW TO AVAIL :
Tooth Extraction (Parot ti Ngipen)
Tooth Fillings (Pasta ti Ngipen)
TOOTH FILLING AND ORAL PROPHYLAXIS
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to the Dental Office for appointment and assessment .
REQUIREMENTS:
1. Official Receipt from the Municipal Treasurer’s Office
FEES:
PAP SMEAR
Staff on Duty
3. Go back to the Municipal Health Office for:
3-5 Minutes
LEZLEE MYRNA R. CADIZ
- assessment and examinations
PH Nurse Designate
- issuances of medical certificate
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 13-16 Minutes
PLEASE APPROACH
PLEASE APPROACH
PLEASE APPROACH
Staff on Duty
REQUIREMENTS:
1.FOR DRIVER’S LICENSE
- Result of Drug Test
2. FOR EMPLOYMENT & OTHER PURPOSES
- Result of Blood Test
- Result of Drug Test
- Result of Chest X-ray
- Result of Neuro/Psych Test
3. If required:
- Laboratory Examination Result
- Radiographic result
4. Official Receipt from the Municipal Treasurer’s Office
B. HEALTH CERTIFICATE
C. DENTAL CERTIFICATE
D. PROVISION OF INFORMATION ON FAMILY PLANNING
THE SERVICE: The office provides comprehensive family planning services both for Natural and Artificial Method.
IT WILL TAKE YOU
PLEASE APPROACH
PLEASE FOLLOW THESE STEPS
IT WILL TAKE YOU
1. Sign in Client Log Book at Information Desk
3 Minutes
2. Inquire on the services, submit documents and get order of pay5 minutes
ment.
FEES:
A. MEDICAL CERTIFICATE
copy)
3. Go to the examination area and wait for your turn.
20 minutes
Midwife
A. Perform Abdominal Examinations
B. Injection of Tetanus Toxoid vaccine will be done as scheduled
C. Conduct Health Education on Proper Nutrition and
D. Maternal Care
E. Refer Complicated Pregnancies
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 33 Minutes
PLEASE FOLLOW THESE STEPS
IT WILL TAKE YOU
K. ISSUANCE OF HEALTH/MEDICAL/DENTAL CERTIFICATES
THE SERVICE:
This provides medical certificates for driver’s license applicant, for employment and for students prior to
enrolment and other purposes.
A. For new clients -issuing and filling up of the Home Base Maternal
Record
B. Weighing
C. Get Vital Signs
IT WILL TAKE YOU
DR. MANUEL A. ANDRES, M.D
Municipal Health Officer
4. Get Medico Legal report.
4 Minutes
LEZLEE MYRNA R. CADIZ
PH Nurse Designate
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 40 Minutes
1. Sign in Client Log Book at Information Desk
3 Minutes
Staff on Duty
2. Go to the nutrition office and state your request for information/
5 minutes
Casual/Midwife
service.
3. Undergo counseling about proper nutrition
15 Minutes
Midwives
4. Provide information needed to staff for registration on the nutrition
1 Minutes
LEZLEE MYRNA R. CADIZ
office logbook.
PH Nurse Designate
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 24 Minutes
C. PROVISION OF MATERNAL CARE SERVICES
THE SERVICE: One of the objectives of the LGU’s health program is to provide maternal care services to pregnant, parturient,
and lactating mothers for comprehensive maternal care. The service is offered every Wednesday to avoid contamination of
communicable diseases from other patients.
PLEASE FOLLOW THESE STEPS
7 Minutes
PLEASE FOLLOW THESE STEPS
REQUIEREMENTS:
- Immunization Card
3. Bring baby to the immunization area where:
Midwife/Nurse
A. Baby will be immunized
5 minutes
B. Midwife will give Post-immunization Instructions
7 minutes
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 25 Minutes
PLEASE FOLLOW THESE STEPS
IT WILL TAKE YOU
1. Sign in Client Log Book at Information Desk
3 Minutes
2. Wait for the staff to accomplish your Home Based Maternal Record
10 minutes
(HBMR):
PLEASE APPROACH
Staff on Duty
Casual/Midwife
IT WILL TAKE YOU
3 Minutes
2 minutes
3. Return to Dental Clinic on scheduled date for dental service
1 Hour
PLEASE APPROACH
Staff on Duty
DR. TONI MAE R. DE LEON
Public Health Dentist
MARINA V. FAJARDO
Dental Aide
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
P 150.00
TOTAL RESPONSE TIME: 1 hour & 5 Minutes
3. Return to the MHO for registration, interview an, and collection of
specimen.
4. Come back after 2 weeks for the result at the Admission Area.
15 minutes
DAVID ANGELO G. BARROZO
Medical Technician
HOW TO AVAIL :
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 19 Minutes
F. PROVISION OF ANTI-TUBERCULOSIS DRUGS
THE SERVICE: This service provides free tuberculosis drugs based on the TB-DOTS program. It is available for all cases
agnosed with pulmonary tuberculosis. TB-DOTS drugs are given free to patients.
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to the admission area where you will get sputum cup with instructions.
IT WILL TAKE YOU
3 Minutes
5 Minutes
di-
PLEASE APPROACH
Staff on Duty
DAVID ANGELO G. BARROZO
Medical Technician
REQUIREMENTS:
1. X-ray film and result, if done
3. After collecting sputum at the sputum collection area, give the specimen at the
nurse’s station and wait for further instructions.
4. Come back the following day and for the initiation of the treatment.
PLEASE FOLLOW THESE STEPS
IT WILL TAKE YOU
1. Sign in Client Log Book at Information Desk
3 Minutes
2. Go to Admission Area:
2 minutes
- Get a client number from the admitting area
- Admitting staff takes patient’s Blood Pressure
3. Go to dental office and wait for your number to be called for treat20-25 Minutes
ment.
Dentist to performs:
- tooth examination
- tooth extraction (if needed)
- Post-extraction instruction about oral care and prescribe
medicines
PLEASE APPROACH
Staff on Duty
MARINA V. FAJARDO
Dental Aide
DR. TONI MAE R. DE LEON
Public Health Dentist
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 29-38 Minutes
5 Minutes
20 Minutes
TOOTH EXTRACTION
LEZLEE MYRNA R. CADIZ
PH Nurse-Designate
A.If sputum is positive:
- treatment will immediately be started
- x-ray film and result will be referred to TBOC
- come back to MHO after 1 week for the result of referral
- if treatments is needed, treatment will be started.
B. If sputum is negative
- x-ray film and result will be referred to TBOC
- come back to MHO after 1 week for the result of referral
- If treatment is needed treatment will be started.
M. ISSUANCE OF SANITARY PERMITS
THE SERVICE:
This service is intended for business establishments requiring sanitary permits to operate.
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to the Sanitary Office and get requirement list.
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 33 Minutes
G. PROVISION OF ANTI-LEPROSY DRUGS
IT WILL TAKE YOU
3 Minutes
7 minutes
PLEASE APPROACH
Staff on Duty
REQUIREMENTS:
1.Laboratory Results
2.Official Receipt from the Municipal Treasurer's Office
HERWYN GUILLERMO
Sanitary Inspector
FEES:
Sanitary Permit Fee
VERONICA CASTILLO
MSI-Designate
P 45.00
THE SERVICE: This service indentifies and treats patients with leprosy. Leprosy drugs are given to patients free of charge.
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to the Admission Area for assessment.
IT WILL TAKE YOU
3 Minutes
15 Minutes
PLEASE APPROACH
Staff on Duty
LEZLEE MYRNA R. CADIZ
PH Nurse-Designate
For New Cases -Inquire for the requirements of availing free Leprosy drugs.
For Old Cases -Registration/ Admission
** Medical Services Aide on duty will direct you to the nurse coordinator
3. Proceed to the Doctor’s Room for confirmation
5 Minutes
DR. MANUEL A. ANDRES, M.D
For New Cases - Signs and Symptoms will be confirmed
Municipal Health Officer
For Old Cases -Progress of condition will be assessed
For cases with complications – Doctor will assess
4. Go back to the Admission Area for enrolment of new cases and ac7 Minutes
LEZLEE MYRNA R. CADIZ
quisition of free Leprosy Drugs for old cases and new cases. PaPH Nurse-Designate
tient will be given
schedule of Leprosy drugs intake and be instructed for follow up check-up.
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 30 Minutes
H. PROVISION OF TREATMENT FOR ANIMAL BITES
THE SERVICE: The center has been accredited as animal bites center and provides appropriate medical services and anti rabies
vaccine for cases of animal bites.
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to the Admission Area for assessment.
3. Go to the Physician for treatment
IT WILL TAKE YOU
3 Minutes
3 Minutes
5 Minutes
PLEASE APPROACH
Staff on Duty
Casual/Midwife
DR. MANUEL A. ANDRES, M.D
Municipal Health Officer
LEZLEE MYRNA R. CADIZ
PH Nurse-Designate
4. Go to Admission Area for immunization
40 Minutes
A. Get specific Management
B. Get treatment card and instructions for follow-up
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 51 Minutes
3. Submit documents for verification and assessment and get order
5 Minutes
of payment.
4. Go to the Sanitary Office for health and sanitation reminders and
10 Minutes
get Health ID/Sanitary Permit.
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 25 Minutes
N. ISSUANCE OF DEATH CERTIFICATES
THE SERVICE: Death Certificates are issued to those who die within the premises of Bacarra.
PLEASE FOLLOW THESE STEPS
IT WILL TAKE YOU
PLEASE APPROACH
1. Sign in Client Log Book at Information Desk
3 Minutes
Staff on Duty
2. Go to the Sanitary Office:
15minutes
HERWYN GUILLERMO
- For follow-up Death Certificate
Sanitary Inspector
- Wait for the Sanitary Inspector to type the Death Certificate Form
- The Sanitary Inspector will have the form signed by the Municipal
VERONICA CASTILLO
Health Officer
MSI-Designate
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 18 Minutes
O. ISSUANCE OD EXHUMATION OR TRANSFER PERMIT
THE SERVICE:
This provides permit to exhume cadaver/s from the grave for purposes of transfer or internment of another
person on the same grave or for other purposes.
PLEASE FOLLOW THESE STEPS
IT WILL TAKE YOU
PLEASE APPROACH
1. Sign in Client Log Book at Information Desk
3 Minutes
Staff on Duty
2. Go to the Sanitary Office:
15minutes
HERWYN GUILLERMO
- For follow-up Death Certificate
Sanitary Inspector
- Wait for the Sanitary Inspector to type the Death Certificate Form
- The Sanitary Inspector will have the form signed by the MuniciVERONICA CASTILLO
pal Health Officer
MSI-Designate
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 18 Minutes
P. PROVISION OF LABORATORY SERVICES
THE SERVICE: This division offers routine Laboratory Services.
BACARRA RESIDENTS/
EMPLOYEES
100
BACARRA PHILHEALTH INDIGENCY CARD HOLDERS
50
HgB/HcT
45
22.50
45
HgB
45
22.50
45
PLATELET
100
50
100
PERIPHERAL SMEAR
50
25
50
RT URINALYSIS/FECALYSIS
50
25
50
PREGNANCY TEST
120
60
120
ABO TYPING
40
20
40
WIDAL TEST
130
65
130
SPUTUM EXA,
50
25
50
HBSAg
150
75
150
BLOOD SUGAR
150
75
150
PAP SMEAR
150
75
150
TOTAL CHOLESTEROL
150
75
150
TRIGLYCERIDES
200
100
200
HDL/LDL
150
75
150
BUN
150
75
150
CREATININE
150
75
150
BUA
150
75
150
CLINICAL CHEMISTRY
CBC
PLEASE FOLLOW THESE STEPS
1. Sign in Client Log Book at Information Desk
2. Go to the Laboratory Office and get order of payment
IT WILL TAKE YOU
3 Minutes
2 minutes
REQUIREMENTS:
1.Physicians’ request
2.PhilHealth Indigency card
3.Official Receipt from the Municipal Treasurer’s Office
3. Conduct of the Laboratory Examinations
4. Get the Laboratory Result
PLEASE APPROACH
Staff on Duty
DAVID ANGELO G. BARROZA
Medical Technician
10 Minutes
5– 3 Hours (It may vary
depending on the
examination requested)
Accomplish Client Feedback Form & drop at designated drop box found in the vicinity of the Municipal Hall
TOTAL RESPONSE TIME: 18 Minutes
NOTE: All card bearing Senior Citizen of Bacarra are given this service for free
NON BACARRA RESIDENTS
100

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