Välkommen till IFS Skandinaviska Användarförening ANVÄNDARKONFERENS www.IFSWORLD.com R&D PRODUCT UPDATE Service & Asset THOMMY SJÖLANDER STEFAN PETTERSSON 2 © 2014 IFS CONTENTS General EAM Enhancements Enhancements for the Utility Industry Mobile Work Order 3 CONTENTS © 2014 IFS GENERAL EAM ENHANCEMENTS GENERAL EAM ENHANCEMENTS 1. Equipment Object Navigator – Provide a navigator specifically designed for managing Equipment Objects – “Equipment 360” (alternative to the business object explorer) 2. Equipment Structuring – Make it possibility to manage Equipment in several structures like Location, pipe, circuit etc. 3. Move Functional Object – Enable move/restructure of Functional Equipment Objects in the functional structure. 4. Structured Failure Management – Structured approach to fault reporting, fault analysis, identification of corrective/preventive actions and input to modifications and rebuilds. 5. PM Enhancements – Optional Revision Control, Condition Forecasts in Maintenance Plan 6. Meter Reading Management – Enhancements to support meter readings and exceptions (eg. roll-overs, meter changes, incorrect readings, etc.) 5 GENERAL EAM ENHANCEMENTS MOVE FUNCTIONAL OBJECTS 6 GENERAL EAM ENHANCEMENTS LESS BUT RIGHT MAINTENANCE FAILURE PATTERNS The Bathtub Curve—High infant mortality, then a low level of random failure followed by a definable wear-out zone. “The Traditional View—A low level of random failure, then a definable wearout zone. A steady increase in the probability of failure settling down to random failure. A sharp increase in the probability of failure settling down to random failure. Random Failure—No relationship at all between age and probability of failure. The Reversed J Curve—High infant mortality, then random failure. 7 GENERAL EAM ENHANCEMENTS LESS BUT RIGHT MAINTENANCE THE CONTEXT Changes to Intervals, Criticality or Strategy RCM Analysis Preventive Action Plan Preventive Action Analysis/ Evaluation FME(C)A Replacements Failure Modes Corrective Action Fault Reports 8 GENERAL EAM ENHANCEMENTS Root Cause Analysis Modifications Monitoring LESS BUT RIGHT MAINTENANCE STRUCTURED FAILURE MANAGEMENT 9 STRUCTURED FAILURE MANAGEMENT FAILURE ANALYSIS SETUP NAVIGATOR 10 10 GENERAL EAM ENHANCEMENTS STRUCTURED FAILURE MANAGEMENT FAULT REPORTS/SERVICE REQUESTS 11 11 GENERAL EAM ENHANCEMENTS STRUCTURED FAILURE MANAGEMENT REPORT IN WORK ORDER 12 GENERAL EAM ENHANCEMENTS REVISION CONTROL MADE OPTIONAL 13 GENERAL EAM ENHANCEMENTS CONDITION BASED MAINTENANCE CALCULATED FORECASTS 14 GENERAL EAM ENHANCEMENTS METER READING MANAGEMENT METER CHANGE 15 GENERAL EAM ENHANCEMENTS © 2011 IFS UTILITY ENHANCEMENTS UTILITY ENHANCEMENT PACKAGE THREE MAJOR INVESTMENT AREAS LINEAR ASSETS Generic solution for linear assets supporting all relevant industries like railway, roads/highway, power T&D, O&G, water and more GIS INTEGRATION Standardized, configurable GIS integration interface and prepackaged integration with ESRI. ASSET ESTIMATING AND CONSTRUCTION PLANNING Support for Compatible Units UTILITY ENHANCEMENTS © 2014 IFS UTILITY ENHANCEMENT PACKAGE LINEAR ASSETS “Full-class citizens”—i.e. Assets that handle work orders, PMs, isolations, etc Linear Assets, Segmentation (optional) and Elements (Linking/Referencing) Support for Asset Lifecycle Management through complete revision/status management of Linear Assets, Segments and Elements Linear Asset Visualizer Complies with a subset of ISO 19148 for Linear Referencing P&C for power T&D, rail/road/highway, O&G/pipeline, water 18 UTILITY ENHANCEMENTS © 2014 IFS LINEAR ASSETS—INDUSTRY APPLICATIONS FULLY INTEGRATED WITH EAM—BENEFITS ELECTRIC TRANSMISSION LINES Reduced outages—increased maintenance effectiveness Increased availability Improved response times on emergency work PIPELINES Segment pipelines for maintenance and inspections More specific locations for inspections and maintenance More complete and accurate capture of cost 19 UTILITY ENHANCEMENTS © 2014 IFS LINEAR ASSETS—INDUSTRY APPLICATIONS FULLY INTEGRATED WITH EAM—BENEFITS RAILWAY Increased availability Gain maintenance scheduling efficiencies Effectively manage budget-critical Items ROAD/HIGHWAY Millions of kilometers of roads worldwide Track # incident per mile or timeframe Right of way maintenance 20 UTILITY ENHANCEMENTS © 2014 IFS LINEAR ASSETS—MODEL Linear Asset Characteristics Segment Characteristics Element Position Equipment Object Connection Section Connection 21 Linear Asset UTILITY ENHANCEMENTS © 2014 IFS LINEAR ASSET—360 VIEW MANAGE Linear Assets Segments Elements Connections Sections Map/Visualizer Characteristics Positions COMPATIBLE UNITS ASSET CONFIGURATION, ESTIMATING AND REALIZATION Work packages in structure with “execution items” in structure for estimating, constructing and installation of repetitive assets Standard jobs, material, operations, tools & facilities, … Revision management Asset lifecycle support Parameter-driven configurator Project and financial control 23 UTILITY ENHANCEMENTS © 2014 IFS COMPATIBLE UNITS—ASSET LIFECYCLE Design/Configure Engineer/Estimate Plan/Realize Compatible Unit templates Compatible Units in structure Assets Execution Item templates Material Standard Jobs Tools Facilities Operations Execution Items Material Standard Jobs Tools Facilities Operations Work Order Material Standard Jobs Tools Facilities Operations Revision Handling Revision Handling Planning/Execution Parameters Costs: Estimated Costs: Planned, Committed, … 24 UTILITY ENHANCEMENTS © 2014 IFS COMPATIBLE UNITS—ASSET LIFECYCLE MANAGEMENT CONFIGURATION ESTIMATION Compatible Unit Template EXECUTION Compatible Unit Asset CU Templates Compatible Units Assets Execution Item Work Order Template Work Order Execution Items Work Configuration Work Order Work Order Material Standard Jobs Operations Tools & Facilities Material Standard Jobs Operations Tools & Facilities Material Standard Jobs Operations Tools & Facilities Configure Realize ESRI ARCGIS SERVER INTEGRATION GIS INTEGRATION MAIN FEATURES Esri ArcGIS Web App embedded in Enterprise Explorer Example Esri ArcGIS WebApp User Interface Navigation/drill-down from Business Object to Map through Custom Menus Navigation/drill-down from Map objects to Business Object GIS-enabling of LU through object connections and configurable layer to LU mapping including conditions Configurable business object information dialog showing Main business object information, related information and actions Configurable Tool Tips 26 UTILITY ENHANCEMENTS © 2014 IFS Planning and Analysis Asset/Data Management Operational Awareness Field Workforce ESRI ARCGIS SERVER INTEGRATION 27 UTILITY ENHANCEMENTS © 2014 IFS MOBILE WORK ORDER MOBILE WORK ORDER UTILITIES & TELECOM SERVICE MANAGEMENT AFTERMARKET / SERVICE PROVIDERS CONSTRUCTION, CONTRACTING FACILITIES MANAGEMENT TRANSPORT EPCI AEROSPACE & DEFENSE OIL & GAS, WIND AND SOLAR ASSET INTENSIVE 29 MOBILE WORK ORDER © 2014 IFS MOBILE WORK ORDER—CURRENT STATUS 20 CUSTOMERS 3500 USERS FIELD SERVICE AND EAM > 90% ANDROID 30 MOBILE WORK ORDER © 2014 IFS IFS UNIFIED MOBILE ARCHITECTURE IFS Touch Apps™ IFS Mobile Work Order™ IFS Cloud 31 MOBILE WORK ORDER © 2014 IFS MOBILE WORK ORDER CURRENT ARCHITECTURE IFS Mobile WO IFS Touch Apps Windows IFS Mobile WO Android IFS Cloud WAN LAN Cloud Uplink Mobile Services M5 server IFS Middle Tier Adapter Metrix DB 32 MOBILE WORK ORDER © 2014 IFS MOBILE WORK ORDER UMA IFS Touch Apps IFS Mobile WO Windows 8 IFS Mobile WO Android IFS Mobile WO Windows IFS Touch Apps Server WAN LAN Cloud Uplink IFS Touch Apps Server IFS Middle Tier IFS DB 33 MOBILE WORK ORDER © 2014 IFS MOBILE WORK ORDER FOR WINDOWS 8 BEING PREPARED FOR THE NEXT GENERATION 34 MOBILE WORK ORDER © 2014 IFS SUMMARY OF FOCUS AREAS GROUP PATCHES Release When GP3 December, 2013 √ GP4 March, 2014 √ GP5 May, 2014 √ GP6 June, 2014 GP7 July, 2014 35 Functionality Enhancements Architecture Device Additions √ √ √ MOBILE WORK ORDER © 2014 IFS GP6 – MWO ON WINDOWS 8 Planned Release June 2014 MWO ON WINDOWS MOBILE WORK ORDER ON WINDOWS New look and feel Modern UI Simpler navigation and access to information Limited functionality available GP6 end Q2 Features implemented by sales case demand More features added on each group patch MOBILE WORK ORDER SCREEN LAYOUT/CUSTOM FIELDS MOBILE DESIGNER FIELD REQUIREMENTS CONFIGURATION CAPABILITIES Move placement of fields on screens Set fields as Mandatory, Read-Only or Hidden CUSTOM FIELDS Show Custom Field as per field attributes Read-Only/Editable Text, Numeric, Boolean, Enumeration, Date, Time, Date & Time Unformatted, Uppercase, Lowercase, Decimal, Currency Default Values 38 MOBILE WORK ORDER © 2014 IFS DESIGNER ON WINDOWS DESIGNER ON ANDROID 40 MOBILE WORK ORDER © 2014 IFS ? www.IFSWORLD.com THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS. © 2014 IFS
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