Cambridge City Council Planning Services Agents’ Forum Notes of the meeting Thursday 6th March 2014 Committee Room 1, Guildhall Attendees: Patsy Dell Sarah Dyer Glen Richardson Paul Boucher Justin Bainton Richard Maung Tony Nix And Thompson Colin Campbell Tristan Rees Roberts City Council (Chair) City Council City Council City Council January’s Deloitte LLP Pleasance Hookham & Nix Beacon Planning Savills Freeland Rees Roberts Architects 1. Apologies: Amy Richardson Colin Brown Michael Vanoli Simon Ward Stephen Brown Marcia Whitehead Taylor Vinters January’s Annand & Mustoe Architects Simon Ward Architectural Design Artek Design Bidwells 2. Notes of the meeting Monday 20th May 2013 and matters arising. Notes agreed. 3. Local Plan Review – an update by Patsy Dell Full Council approval was given on the 13th February to submit the Local Plan to the Secretary of State. This will be together with the Local Plan for South Cambridgeshire. Officers hope to receive confirmation from the Planning Inspector within 2 weeks, with the examination to start in late June for completion by end of September. Offices will then anticipate receipt of the Inspector’s report before Christmas with adoption hopefully before the end of 2015. A Programme Officer has been appointed and her contact details will be made available very soon. Further discussions on allocated sites will be needed, and it is hoped all relevant SPDs will be completed by the time the Local Plan is adopted. 4. The electronic submission of planning applications and related documentation – Paul Boucher. PB thanked Forum members for making their planning application submissions via the Planning Portal system. Statistics reveal that applications submitted via this route have increased from 55% to 75% in the last 3 years. The online Planning consultation system (Public Access) it is now almost 4 years since it was launched. A recent meeting of the Residents’ Association Forum did highlight some issues however, specifically in the difficulty experienced in downloading large files. (Files submitted electronically can be no more than 5MB, with submissions on CD no more than 25MB). Justin Bainton (JB) added that January’s usually submit using CDs as this provides greater flexibility. As large documents split into smaller files become more difficult to navigate however, there was no straightforward answer. Colin Campbell (CC) confirmed that Savills’ submissions were always via the Portal as this forces file sizes to be limited. There was the additional issue however of scanned documents always being of an inferior quality when printed and scanned onto the system. PB confirmed that this matter was being discussed with the Central Post & Scanning team and that if the documents are provided on CD, then direct transfer from CD into the online planning system should be the norm. PD raised the issue of the quality of submissions received and that not all submissions are registered first time. Officers are currently spending time chasing applicants/agents for information omitted from the original submission. PD asked whether officers were always clear in their explanation as to why an application is returned. Andy Thompson confirmed that Beacon always try to anticipate what’s required so very few of their submissions are returned. Tristan Rees Roberts (TRR) confirmed that it was usually only with smaller schemes and that the error was usually theirs. An explanatory phone call from the City Council had proved to be extremely helpful in the past. Tony Nix confirmed that issues could usually be resolved over the phone. PD concluded that this issue would be discussed next time once clear statistics had been pulled together. ACTION: The quality of submitted information/statistics on applications registered first time to be discussed at the next Agents’ Forum. 5. Planning Services – a general update by Patsy Dell and Sarah Dyer SD confirmed there had been little change in staffing since the last meeting. Officers had been focussing recently on pre-application response times and examining reports on the time being taken etc. Officers have also been working to improve their presentations at Committee and thanks go out to the Forum members who have provided valuable information on this issue. LEAN review work is ongoing, and officers are working jointly with PB on how to introduce more effective working methods. PD invited feedback from Forum members regarding their experiences of the service. TRR reported on his experience of visiting Mandela House to see the Duty Planning Officer and having to wait in line for up to an hour by which time the duty service had closed. SD confirmed she was going to discuss the possibility of an appointment system with the Customer Service Centre within the next 2 weeks, as this was already in place for other services. CC added that the process for receiving a draft Section 106 Agreement from the Council’s Legal team was often very lengthy. CC was encouraged to feedback specific examples to PD. CC also raised the issue of items going before Area Committee and the Council’s delegation protocol. A small (change of use) application with a single objector could be regarded as appropriate to go before an Area Committee although a larger, more controversial scheme may not. PD confirmed that changes could be made, as issues such as these impact on the service’s performance figures. According to SD, changes of use applications are often singled out by Area Committees. JB added this his experience of the pre-application advice process was still on occasion poor, with formal feedback sometimes slow to arrive and inconsistent with what was said during discussions leading to mixed messages. According to PD, the charges for preapplication advice are about to be reviewed from April this year (for the first time since 2011) and Forum members who use this service should be able to receive value for money. JB stressed that his overall experience of the system was positive, but that an acknowledgement from a Planning officer would be appreciated, along with a general improvement in communication. ACTION: Forum members to contact Sarah Dyer with specific examples of when the pre-application advice service has been poor. PD highlighted the main priorities for the service: • • • • • • The Local Plan Review Sites being taken forward – finalising Masterplans and design briefs which are at various stages. Performance and capacity e.g. the discharge of conditions and non-material amendments. Feedback from Forum members is welcomed. City Deal. The City Council is still waiting for an announcement. This will likely have an impact on strategic Planning and infrastructure delivery. Managing growth. Officers are currently working on multiple major applications being submitted in parallel. Staffing. The service is not quite fully staffed yet but has the benefit of input from Urban Design and Conservation officers, aswell as external Panels that all make a valuable contribution into the process. TRR praised the Planning officers for providing a generally brilliant service. Richard Maung enquired as to the programme for responding to all the Local Plan reps and whether the system of PPAs (Planning Performance Agreements) was effective. PD confirmed that all reps were being sent to the Inspector and so would not be responded to individually. Officer experience of PPAs had been mixed but that they did in general terms result in improved performance. Officers agree jointly with consultants on resourcing and the timeframe commitment on a particular project. Feedback from officers has been positive and PPAs are being used more frequently. PD invited the Forum to feedback on their experiences of PPAs. CC confirmed that agents’ costs were significantly higher with the additional PPA charges. PD added that as officers cannot manage multiple major schemes on similar timetables, a PPA was one way of addressing the issue. RM confirmed that PPAs had worked well in terms of committing the required resource but that commitment does not reach as far as the discharge of conditions. The key driver for applicant and agents is when the work can begin on the ground and that depends on conditions. PD confirmed that officers would welcome future discussions on resource and deliverability but that there were difficulties associated with almost 90% of submitted schemes being approved. 6. The Design & Conservation Panel Review – update by Glen Richardson. A useful discussion between officers and Forum members was had in July 2013 and comments at that meeting aswell as those of independent consultant Barry Shaw were collated and formed the basis of a report taken to Planning Committee 5th February this year recommending some improvements http://democracy.cambridge.gov.uk/documents/s22887/Review%20of%20the%20Cambridge %20Design%20and%20Conservation%20Panel%20%20Findings%20and%20Recommendations%20-%20Report.pdf Barry Shaw was commissioned to write his own independent report based on his observations of Panel meetings, and interviews held with officers, Forum members, Panel members and Planning Committee. Over the coming months, officers will be working to implement these improvements as approved by Committee. These include having a more transparent, consistent attendance, clarifying the role of officers at Panel meetings, setting a clear criterion for application selection and setting clear criteria for presentations. The Panel will have a page on the City Council’s website where officers can direct presenters to these new criteria and to revised Terms of Reference. The issue raised by agents of allowing presenters to be present during the Panel’s deliberations was not regarded as appropriate. Work to appoint a permanent Chair is ongoing. Form members agreed that it would remain to be seen whether all the recommended changes would be positive. AT in the past had experiences of Panel meetings with either no architect present, or an architect arriving late and enquired whether it was possible to handpick architects depending on their expertise and the nature of the project. This had been done with the Quality Panel according to GR. Attendance had been casual in the past but the emphasis would now be on consistency and having the appropriate turnover of representatives. AT stressed that the quality of the feedback received was key; reflecting the issues and complexities of a scheme. All are aware of the weight Panel comments carry at Committee. GR stressed that the Panel will no longer be re-visiting a proposal 4 or 5 times as this is not considered efficient use of the Panel’s time. The quality of the presentations was an issue however. Officers do not wish to be prescriptive, but the quality of the presentation does impact on the Panel’s evaluation and therefore on the officer’s report to Committee. All agreed site visits were extremely useful and could potentially be arranged more frequently. 7. Any Other Business • Design & Construction Awards (GR). The City Council received a record 27 submissions. The presentations and awards will be given at the annual CFCI dinner to be held in 2 weeks. A press release is to follow. • Insight into an agents’ role and their relationship with the Planning service (PD). Those attending the next Forum meeting are warmly invited to give a presentation on the issues facing them and their relationship with the service. A dialogue would help to resolve current issues. ACTION: Agents to present at the next Agents’ Forum on their experiences and relationship with the Planning service. ACTION: MJ to invite Principal Scientific Officer Jo Dicks to the next Forum for an item on Noise and Air Quality. 8. Date of next meeting – Monday 6th October 2014, Committee Room 1, 17:00-19:00
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