Public Health School Medical University of Graz 5th INTERNATIONAL GRAZ PUBLIC HEALTH SUMMER SCHOOL 2014 Primary Health Care (PHC): Quality and Performance MONDAY SEPTEMBER 15 - SATURDAY SEPTEMBER 20, 2014 5TH INTERNATIONAL PUBLIC HEALTH SUMMER SCHOOL MEDICAL UNIVERSITY OF GRAZ 2014 Primary Health Care: Quality and Performance The Public Health School at the Medical University of Graz, Austria is organising a summer school on Primary Health Care with an emphasis on quality and performance. oped in response to major transformations of health care systems, accompanied by new organizational structures and reimbursement strategies that may affect quality of care. Date: 15. – 20. September, 2014 There are numerous reasons why it is important to improve quality of health care. However, quality and performance indicators in primary health care remain a hot topic and is an ongoing area of debate and controversy. What indicators should be used? How good are they to measure structure, process and/or outcome quality? Are more indicators better than less? What are the experiences with indicators in different countries? What are the lessons learned? Topic: Primary Health Care (PHC): Assessment of quality and performance Introduction: In many countries, governments expect primary (health) care to make a major contribution to the efficient and effective functioning of the health system. In recent years aspects around quality and performance appear on the agenda in most health care reforms. Much of this interest has devel- Aims and objectives: The aim of the summer school is to provide participants with a better understanding of the concepts, principles and methods regarding quality and performance measurement in PHC. Experiences from different countries will provide an insight what is happening on the international level and facilitate a discussion about the lessons learned and the way to go. Day 1: Introduction to PHC >History and origins of PHC and a closer look at the Alma Ata declaration and it’s successors >Role of PHC inside the health system; international comparison >Organisational forms of PHC; international comparison >Financing PHC; funding models, international contrasts >Challenges for PHC; inequity, training, multi-professionality >Defining quality in PHC; concepts, models, chances and risks Jan De Maeseneer, Head of the Department of Family Medicine and Primary Health Care of Ghent University. Belgium, Kathryn Hoffmann, Department of General Practice, Medical University of Vienna, Austria. Day 2: Introduction to quality and performance measurement in PHC >Why quality and performance measurement matter in PHC >What are quality indicators? >How are / should quality indicators be developed? Participants and process, Research methods used in developing and applying quality indicators in PHC, Dos and Don‘ts >What could / should be measured (structure, process, outcome)? >Examples of indicators beyond diseases, surrogate parameters and medical procedures; Population-based indicators, Indicators measuring shared-decision making, health literacy and informal care (lay/self-care); Ambulatory care sensitive conditions >Relationship of indicators to PHC funding and financing >Differences of quality measurement in the hospital and PHC setting >New developments in the field Stephen Campbell, Professor of Primary Care Research, Institute of Population Health and Primary Care. University of Manchester, UK Day 3 (half-day lecture only): PHC research and quality indicators in the UK >Introduction to PHC in the UK >Research in UK PHC (interventions, observations, understandings) >Quality indicators for PHC in the UK >Pay for performance and measurement of quality >UK Lessons learned Stephen Campbell, Professor of Primary Care Research, Institute of Population Health and Primary Care. University of Manchester, UK. Day 4: International comparison of primary health care in European countries and experiences from the Netherlands >International comparison of primary health care in regard to quality, cost and equity measurement >Quality indicators for primary health care in useable for international comparison >Quality indicators for PHC in the Netherlands >Health care system characteristic in relation to quality outcomes in primary health care >Netherlands Lessons learned Wienke Boerma, Senior Researcher at NIVEL (The Netherlands Institute for Health Services Research) in Utrecht, Netherlands, Willemijn Schäfer, Researcher/PhD Candidate at NIVEL in Utrecht, Netherlands Day 5: Indicators beyond the mainstream Morning: >Theory or conceptual framework of health literacy >Items from the European Health Literacy Survey, a concept based, multidimensional, multinational, interdisciplinary and comprehensive measurement of health literacy in populations >People-centred healthcare indicators, strengths and limitations Afternoon: >PHC quality indicators in Germany, who is driving the discussion? >Prerequisites to get started, capacity to keep going >What indicators are best to motivate health professionals, to facilitate change >AQUA – Institute for Applied Quality Improvement and Research in Health Care, AQUIK / QISA – Quality Indicators for Outpatient Care >Germany Lessons learned >Summing Up, Closing Summer School Martin Sprenger, Head of Public Health School, Medical University of Graz, >Wo steht Österreich in der Entwicklung von Indikatoren? >Welche Implikationen haben die Inhalte der Summer School für Österreich? >Was lässt sich übertragen, wo muss Österreich eigene Lösungen finden? Welche Vorraussetzungen sind vorhanden, welche müssen erst geschaffen werden? >Was sind die nächsten Schritte? Kurz-, mittel- und langfristig? Moderation: Martin Sprenger, Leiter der Public Health School, Medizinische Universität Graz, Austria, in Kooperation mit der SV-Internen Arbeitsgruppe zu Qualitätsindikatoren und Joachim Szecsenyi, Universität Heidelberg Experiences from Germany Tag 6: Post-Summer School Workshop: Lektionen für Österreich Sprache: Deutsch Joachim Szecsenyi, Medical Director Department of General Practice and Health Services Research, University of Heidelberg Contact Alexandra Skursky Master‘s Programme in Public Health Medical University of Graz Universitätsplatz 4/3 A-8010 Graz, Austria Organisers The team of the Public Health School, Medical University of Graz Proposed Venue Department of Geography and Regional Science, University of Graz, Heinrichstraße 36, 8010 Graz (UR 11.04) Target groups National and international public health students and health professionals whose work requires knowledge in Primary Health Care. Maximum number of participants: 24 Partners Main Association of Austrian Social Security Institutions (Hauptverband der österreichischen Sozialversicherungsträger), City of Graz (Stadt Graz), Federal State of Styria (Land Steiermark), European Form for Primary Care Accommodation For your accommodation needs please contact: Gabriella Reidl: [email protected] Fees Public Health Students: Euro 700 Member of the European Forum for Primary Care: Euro 700 Others: Euro 1.000 (fees increase by 10 percent for applications after 31.07.2014) Contact Please send your application form, CV and motivational letter to: [email protected] office: ++43 316 380 7772 email:[email protected] http://www.medunigraz.at/ PrimaryHealthCareSummerschool2014 http://public-health.medunigraz.at Further Information on the Medicial University of Graz – Postgraduate School: www.medunigraz.at/ps Looking forward welcoming you to our Graz PHC Summer School in September 2014! >> >> >> >> Martin Sprenger Maria Sendlhofer Alexandra Skursky Bianca Heppner