HSBC’s Guide to Cash, Supply Chain and Treasury Management in Asia-Pacific 2014 ASEAN Edition Foreword Contents HSBC’s Guide to Cash, Supply Chain and Treasury Management in Asia-Pacific 2014: ASEAN and the AEC: Diversity Epitomised 1 Payments in ASEAN post AEC 9 ASEAN Edition Welcome to the latest edition of HSBC’s Guide to Cash, Supply Chain and Treasury Management in Asia-Pacific, which focuses on ASEAN and the introduction next year of the ASEAN Economic Community (AEC). Since its inception in 1967, ASEAN has grown enormously in terms of economic significance. This favourable backdrop presents appreciable opportunities for businesses both within ASEAN and outside. One important shift in recent years is that ASEAN is no longer so dependent upon exports for growth, with internal consumption and investment now playing an increasingly important role. Nevertheless, strong intra regional trade flows, the forthcoming launch of the AEC, the individual specialist capabilities of member countries and of course ASEAN’s strong trading links with China represent significant business opportunities. ASEAN’s relationship with China is particularly intriguing and now goes beyond traditional trade flows and foreign direct investment to include easier mobility of capital, as a result of China’s gradual liberalisation of its controls over FX and renminbi internationalisation. For businesses, one of the critical underpinnings of the region’s growth is a robust payment infrastructure for settling transactions. While this is still some way from where it needs to be in the region, progress is being made. Discussions about the adoption of common payment messaging standards (e.g. ISO 20022 XML) are taking place and various countries are implementing or upgrading their payment systems. The timing of this progress makes it opportune for multinationals to assess/revisit the business case for the centralisation of treasury processes into the region. ASEAN already contains the skilled workforce and supportive regulatory environment needed to establish a number of different business models, which help to further centralise treasury flows. For instance, to the extent that an in-house bank, re-invoicing centre, treasury centre or global procurement hub are relevant or add to a company’s growth plans, locating it in ASEAN may well help to maximise the benefit of the business opportunities being pursued. I am sure that you will find this guide both interesting and insightful, and I am confident that our quarterly updates will remain an essential source of information and guidance to all our readers. Yvonne Yiu Acting Head of Global Payments and Cash Management, Asia-Pacific, HSBC Tel: (852) 2822 2848 E-mail: [email protected] Accessing ASEAN’s opportunities for treasury 15 Integration and collaboration How businesses can capitalise on ASEAN’s growth story 17 New China, new openings 21 ASEAN and the AEC: Diversity Epitomised ASEAN1 has seen respectable growth over the last two to three years. However, with the introduction of the ASEAN Economic Community (AEC) due in 2015, hopes are high in some ASEAN countries for appreciable additional growth. Su Sian Lim, ASEAN Economist at HSBC, casts an eye over some of ASEAN’s most interesting economies, their future prospects, and those of the AEC. ASEAN economies have seen a shift of emphasis in recent years. The role of exports as a growth driver has somewhat diminished, to be superseded by domestic growth factors such as internal consumption and investment. This shift has important implications for the economic outlook over the next three to five years for two main reasons: • The move towards domestic demand has been supported by generally low interest rates, which has made borrowing inexpensive. • This, in turn, has allowed many households in ASEAN to take on a significant amount of debt, which has been used to fund domestic consumption. For instance, in Malaysia and Thailand, household debt-to-GDP ratios are high, in the case of Malaysia approaching 90%. Therefore, as global liquidity and interest rates gradually normalise over the next few years, a key factor to watch will be how the highly indebted ASEAN economies adjust at the household level, as this can affect overall consumption and GDP growth. During this period of adjustment, it is also important to consider the structural reforms that some ASEAN countries have (or have not) implemented recently. Has their growth been purely credit and debt driven, or have they put in place measures to rebalance the way their growth is formed? Have they undertaken fiscal reforms, targeted better allocation of public finances, or invested in infrastructure? Their activity in any or all of these areas will help determine their economic performance over the next few years. The consequences of interest rate rises are particularly pertinent in ASEAN, as such policy moves either are already in progress or appear imminent. ASEAN central banks in general appear likely to implement interest rate hikes even before the US Federal Reserve. This is because persistently above-trend growth has led to inflationary pressure or generally low interest rates have led to economic or financial imbalances, or both. Indonesia already raised rates in 2H 2013, while Malaysia and the Philippines began tightening in recent months. A tale of three economies Given its large geographical spread, diverse political systems, different working-population dynamics, and varying infrastructure quality, it is perhaps hardly surprising that ASEAN can produce three countries with such differing economic prospects as Indonesia, Malaysia, and Thailand. The Association of Southeast Asian Nations. Current membership comprises Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam 1 1 Indonesia Indonesia has come a long way in the last 10 years under the Yudhoyono administration, and trend growth is now at about 6% per annum. But there is potential for acceleration given that the raw ingredients for good economic growth, such as favourable demographics and significant natural resources, are already present. The big question is whether future administrations can combine these ingredients to best effect and move the country up the next rung on the economic development ladder so it advances beyond low-income developing economy status. In this regard, for the next five years at least, there appears to be cause for optimism. Jakarta Governor Joko Widodo (‘Jokowi’) is slated to take over as Indonesia’s seventh President on 20 October 2014. As he did in Solo, and more recently in Jakarta, Jokowi is likely to make efforts to reduce red tape and corruption, improve infrastructure and allocate public expenditure more efficiently in the coming years. He is also likely to bring in a smaller government and increase regional autonomy under an economic model that will emphasise decentralisation. Jokowi has estimated that under such conditions economic growth can eventually exceed 7%. Structural change cannot occur overnight, particularly with reform on the scale that is planned. In the near term, the incoming administration will have its work cut out, with the country’s current account and budget deficits needing urgent attention. Owing to significant government subsidies on fuel and a large dependence on imported oil, demand for oil imports has escalated well beyond oil exports, resulting in a structural and large oil deficit and, in turn, a widening current account deficit. Likewise, the rising domestic consumption of oil, together with weakness in the rupiah and higher global oil prices, have brought the budget deficit close to around 2.5% of GDP, not far from the legal cap of 3.0%. The gradual fuel price hikes that Jokowi is advocating for the next four to five years will help greatly. His running mate, Jusuf Kalla, has indicated that fuel prices may be hiked even within Jokowi’s first 100 days in office. There are plans to reduce the country’s reliance on imports of food and other goods and, importantly, to reform the oil and gas sector to increase domestic energy supplies. But it will take months or, more likely, years before these changes can materially reduce the country’s twin deficits. In the meantime, there are hints that 2 domestic activity may be accelerating again after having moderated in early 2014. This is in spite of tightening measures by the authorities last year, including a 44% fuel price hike in June 2013, depreciation of the rupiah, and increases in the reference and deposit facility rates since May 2013, to 7.50% and 5.75%, respectively. In short, it could still be challenging for authorities to rein in the current account and budget deficits in the months ahead. Against this backdrop, we continue to expect only a gradual narrowing in the current account deficit, from -3.4% of GDP in 2013, to -2.8% this year and -2.5% in 2015. The budget deficit, too, may not narrow that quickly, staying sticky at -2.5% of GDP this year before going to -2.2% next year. Nevertheless the government’s willingness to pursue reforms is encouraging. In particular, subsidy reform will unlock significant funds for more productive expenditure in the coming years that will, in turn, boost Indonesia’s economic development. Jokowi intends to spend these funds on more roads, ports and other infrastructure, which Indonesia badly needs. He also intends to spend more on education. This is important, as Indonesia’s large and youthful labour pool is a huge resource that would benefit from further development. Unlike countries such as Singapore and Thailand, Indonesia’s working-age population will continue to increase for some years. With better education and training, the workforce and economy can become wealthier over time because the jobs they obtain will be more highly skilled and of better quality. As an aside, it is perhaps worth noting in passing that the Philippines is undergoing economic and political transitions similar to those of Indonesia. The country is due to go to the polls in 2016, with current President Benigno Aquino not allowed to stand for re-election after his six-year term ends. Like Indonesia, the Philippines enjoys favourable demographics and, while its government does not subsidise basic items to the same extent as Indonesia, the budget faces significant leakages in terms of revenue collection. Again, like 3 Indonesia, it is aware of the reforms needed, and has already taken some steps to pursue them, such as reducing corruption. The momentum of these efforts in the coming years will hinge on the resolve of the next government. Malaysia In terms of economic prospects, Malaysia represents the middle ground in ASEAN. The country’s high level of household debt suggests that consumer spending – and, in turn, growth – may weaken in the medium term, should the central bank continue to tighten monetary policy further in response to growing financial imbalances and rising inflation. But structural reforms implemented by the government in the past few years should help bring growth back to decent levels following the household-sector adjustment. A key plank of change in Malaysia has been the Economic Transformation Programme (ETP). Launched in late 2010, the ETP aims to elevate the country to developed-nation status by 2020 by attracting USD444 billion in investments in 12 National Key Economic Areas including oil, gas and energy, palm oil and rubber, financial services, tourism and the Greater Kuala Lumpur/Klang Valley region. The ETP also aims to create 3 million jobs by 2020. There has been strong progress towards these aims so far: at end-2013, committed investments since the implementation of the ETP totalled nearly MYR220 billion, while new employment stood at 1.3 million. Reforms are also being made on the fiscal front. Sugar, fuel and electricity subsidies have been cut recently, and there are plans to broaden the revenue base through a 6% Goods and Services Tax in April 2015. These fiscal reforms improve Malaysia’s longer-term economic prospects, as they free up vital public resources for more productive expenditure in areas such as infrastructure, education and healthcare. They also help to reassure ratings agencies – in 2013 the government reported a lower-than-expected budget deficit of 3.9%, down from 4.5% in 2012, and with additional fiscal consolidation this year the deficit should further narrow to 3.6% of GDP. 4 In the nearer term, GDP growth figures for 2014 and 2015 are expected to be 5.2% and 5.0%, respectively, modestly above the 4.7% of 2013. of consumer and investment spending in the second half of 2014, and we forecast full-year growth of 5.0% in 2015, assuming political stability can be maintained. Much of the growth improvement annually is likely to come from a positive export balance, with higher shipments of both manufactured products and commodities providing support. Even though export growth is likely to be modest, in view of the similarly modest economic prospects for markets such as the US and Europe plus steady growth in China, it will still probably outstrip import growth. This can be attributed to weaker domestic demand, reflecting the effect that government fiscal consolidation efforts are starting to have on both public and consumer expenditure. However, Thailand faces a number of challenges over the long term. Surveys such as the World Economic Forum’s Global Competitiveness Survey suggest that the country’s competitiveness has been steadily declining from as far back as 2006. By contrast, the Philippines and Indonesia have been making progress on this front, with the latter’s Global Competitiveness Index now on the brink of overtaking Thailand’s. While Malaysia’s central bank, Bank Negara Malaysia (BNM), has seemed cautious in its response to what it terms “domestic cost push factors”, headline inflation is already above the central bank’s 2-3% comfort zone and hit a 30-month high of 3.5% year on year in February 2014. Further subsidy rationalisation is likely – which, given the government’s fiscal consolidation objectives, would easily push this figure above 4.0%. BNM’s recent move to tighten monetary policy is therefore encouraging. In addition to upside inflationary risks, financial imbalances are building. Malaysia now has the highest household debt-to-GDP ratio in Asia at 86.8%. This has been driven by property and vehicle loans and, although overall bank lending activity has declined, residential property loan momentum unfortunately remains high. Thailand Following the military coup on 22 May 2014, an economic management team was established to prioritise growth. Although we estimate the political uncertainty of the first half of 2014 will pull full-year growth down to 1.4% this year from 2.9% in 2013, the immediate effect of the various economic measures has been to boost private sector and consumer sentiment. This should prepare the way for a gradual normalisation 5 The stimulus measures introduced in 2012 in response to the major flooding of late 2011 masked the situation for a while. However, once the measures ended, the domestic economy started to struggle as underlying growth was already in decline. international competitiveness can be partly attributed to a labour force lacking the skills to innovate and deal with technological advancements. While Thailand has done well in providing the basics that foreign investors have traditionally sought, such as infrastructure and strength of institutions, it has not progressed to the next stage of providing ‘efficiency enhancers’, such as technological readiness and labour market efficiency, and offers even less in the way of business sophistication and innovation. Furthermore, in terms of capital inputs, investment flows into Thailand have been relatively weak, due to a combination of political and policy uncertainty since the 2006 coup. The THB2 trillion seven-year infrastructure plan proposed by the previous Pheu Thai government represented a significant opportunity to boost capital and, in turn, economic growth, but recent political uncertainty has resulted in those plans being largely put on hold. Most of the spending would have been allocated to a major high-speed rail link, placing Thailand at the geographic heart of the ASEAN Economic Community, between Southeast Asia to the south and China to the north. Meanwhile, with the Thai government having run persistent budget deficits, the ability to ramp up public investment is constrained. Given the above factors, if no meaningful structural reforms are made in the next few years, long-term GDP growth could sink below the 4.0-4.5% trend recorded over the past decade. This is in sharp contrast to the ‘miracle years’ of the late 1980s and early 1990s, but our estimates show that much of Thailand’s growth over that period was driven by an accumulation of capital in the form of plant, infrastructure and machinery. Labour has not contributed much as a growth input, and technology even less so. Looking ahead, contributions from labour and technology look set to diminish further. United Nations’ projections show Thailand’s working age population starting to shrink as soon as from 2017. To compensate for this decline, the country could either open the migration door or achieve significant growth in productivity. But progress on the former has been slow. Migration policies are hardly ever discussed and, given historic border tensions, this seems unlikely to be addressed soon. This is in stark contrast to its ASEAN neighbour Singapore, which has a similar ageing population issue, but has been making preparations and implementing various population management policies for the past few decades. The alternative possibility of a major advance in productivity also looks improbable. The Global Competitiveness Survey suggests that Thailand’s weak 6 of manufacturing, the distinction between a worker capable of making semiconductors and one capable of making shoes is substantial in terms of the opportunity and value of labour mobility. This is not to denigrate the AEC’s potential benefits, which at a high level should be significant. The ADBI paper cited earlier suggests that ASEAN could see a 5% reduction in trade costs and that ASEAN economic welfare under the AEC should rise by 5.3% relative to the baseline. In monetary terms, this translates into USD69.4 billion – nearly seven times the dollar benefit of the ASEAN Free Trade Area. Projections mentioned in the ADBI paper also suggest that competition policy alone could raise per capita GDP by 26-38% in the region encompassing ASEAN-5 4 and Brunei Darussalam. The significance of the AEC The inception of the AEC in 2015 is a major undertaking for ASEAN in terms of lowering barriers. We expect it, in time, to benefit the region as a whole in terms of reducing production costs and facilitating the free flow of labour and capital, as well as assisting trade and investment flows. Nevertheless, different member countries are moving at different speeds and have highly divergent perspectives. Countries such as Thailand are focused on what the AEC can bring and the concept is constantly in the public space, but in Malaysia or Indonesia it has a much lower profile. A cynic might argue that this difference in attitude could be explained by Thailand’s relative economic weakness and its hope that the AEC will provide stimulus. However, a paper released by the Asian Development Bank Institute2 (ADBI) last year estimated that the country expected to achieve the greatest welfare gains 3 from the AEC was Singapore, with Thailand ranking only fifth. At a more granular level, which countries in ASEAN will derive which benefits from the AEC is actually quite a complex question. For instance, a manufacturing hub such as Malaysia wholeheartedly adopting the AEC concept could tap a cheaper pool of labour. A further complication is that some poorer ASEAN economies with paper-driven bureaucracies administering their existing barriers and regulations derive significant employment from the status quo. Many of these jobs will effectively cease to exist post-AEC. This prompts the question of how they will be replaced if the local labour market can offer only a relatively limited set of alternative skills. At a high level, a country might eventually enjoy more foreign direct investment flows and trade volumes, but in the shorter term those who were earning a low wage in stable employment may see greater labour mobility as small recompense. The individual benefits of labour mobility are closely linked with labour skill and opportunities, which are by no means universal across ASEAN, and the achievable benefits apply only in a specific fashion. For example, under the general umbrella “The ASEAN Economic Community: Progress, Challenges, and Prospects”, Author: Siow Yue Chia, ADBI Institute, October 2013 As a percentage of baseline GDP Furthermore, the net benefits of the AEC may be larger than the estimated 5.3% economic welfare increase mentioned earlier. Other possible gains include lower cost of capital due to its freer movement, improved financial systems, and greater macroeconomic stability resulting from the more conservative policies required to support the AEC. Impressive as these figures are, a glance at the implementation rates for the AEC to date suggests that the transformation will not happen overnight. The AEC scorecard for implementation covers four principal areas: • • • • Conclusion Despite (or perhaps because of) its diversity, ASEAN’s economic potential is exceptional. Its population exceeds that of both the EU and Latin America. While it remains relatively small economically, it has demonstrated an ability to grow rapidly. This will continue to be the case in 2014 and 2015. Although like most emerging market regions HSBC expects GDP growth in ASEAN-5 and Vietnam to moderate cyclically this year before accelerating in 2015, the speed of its expansion should remain above that of Latin America or Europe, Middle East and Africa (EMEA). We expect growth in ASEAN-5 and Vietnam to average 4.6% this year and 5.5% in 2015, from 5.2% in 2013. By contrast, stable growth is projected for EMEA this year at 2.4% before a pick-up to 2.7% in 2015. Meanwhile Latin America is expected to slow from 2.0% to 1.6% this year, before accelerating to 2.4% in 2015. In the longer term, the effects of the introduction of the AEC may see ASEAN’s acceleration extend even further into the future. Integration into the global economy Equitable economic development The formation of a competitive economic region The formation of a single market and production base With some six months to the launch date, the first point scores the highest, with nearly 86% of the necessary measures already implemented. But the other three are all still between 66% and 68% in terms of implementation rate. 2 3 7 Indonesia, Malaysia, the Philippines, Singapore, and Thailand 4 8 Payments in ASEAN post AEC The introduction of the AEC1 in 2015 will usher in an important new economic era and area. With a range of ambitious objectives, the new economic community has the potential to be a significant player in the global economy. But what of the essential plumbing that underpins an economic venture like the AEC – i.e. the payment infrastructure? Vengadasalam Venkatachalam, Head of Product Management South East Asia at HSBC, examines the current payment environment in ASEAN2 and the changes envisaged, if the infrastructure is to facilitate growth within the AEC and beyond. Challenges Despite the introduction of the AEC, ASEAN is currently by no means homogenous in terms of payments. The challenges that ASEAN and the AEC face essentially fall into two broad categories: issues directly related to payments and more general ones that nevertheless still affect them indirectly. ASEAN contains approximately 604 million people3, around 9% of the world’s population and an economic zone that covers around 4.46 million square kilometres4. In 2013, its members had a combined GDP of USD2.4 trillion and if it were a single entity, it would be the world’s seventh largest economy5. Lack of integration and costs At present there is no cross-border payment system integration in ASEAN, so a corporate that wishes to make payments between countries has a problem. In some ASEAN countries, the payment challenges a corporate faces are even more fundamental, because there is no Automated Clearing House (ACH) payment system domestically. These combine to make the forthcoming launch of the AEC a highly significant economic event. Financial stability is a prerequisite for stronger economic activity and a robust payment infrastructure plays a critical role in providing that stability. While there are areas needing improvement, the good news is that if ASEAN can develop a homogenous inter-country payment network, the economic benefits for the region will be profound. Removing the current cost and logistical barriers to international payments would be a major step towards unlocking the full internal growth potential of ASEAN. Furthermore, if standards such as ISO 20022 are adopted to support this network, the AEC will be globally connected as well, thereby facilitating the flow of trade and foreign direct investment with the rest of the world. ASEAN Economic Community Association of Southeast Asian Nations. Membership consists of Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand, Vietnam 3 http://investasean.asean.org/index.php/page/view/about-the-asean-region/ view/707/newsid/932/integrated-asean.html 4 http://en.wikipedia.org/wiki/Association_of_Southeast_Asian_Nations 5 “What a globalising China means for ASEAN: Two-way benefits on the rise”, HSBC Global Research, August 2014 1 2 9 Payment issues In ASEAN, cross-border payments are high-value, because lower value payments, such as payroll and vendor payments are effectively precluded from going cross-border due to the associated costs. These costs consist of two elements – bank charges and foreign exchange (FX). In the case of bank charges, payments between ASEAN countries typically have to be sent as telegraphic transfers (TT), and although now effected over the SWIFT network, these attract further charges. FX adds cost in various ways. One element is that an FX conversion between ASEAN currencies usually involves two conversions. For instance, a conversion from Singapore dollars to Malaysian ringgit will be executed by the bank first making a conversion from the Singapore dollar to US dollar and then another from the US dollar to Malaysian ringgit, thereby incurring two bid/offers. A further cost is caused by volatility in the exchange rates of certain ASEAN currencies, which have wide intraday swings. Therefore, to cover the inherent risks of this situation and any settlement risks, banks/ counterparties may have to charge an additional premium for dealing in these currencies. The scale of FX charges on cross-border payments also tend to vary considerably depending on the type of bank used. A local bank may be less likely to have liquidity in the foreign currency and may therefore have to involve an intermediary bank, thus adding a further layer of charges. By contrast, a global/regional bank is likely to have liquidity in both currencies and can often therefore handle the FX conversion and the payment internally. Transparency and consistency Given the challenges noted above, banks may not always detail the charges associated with ASEAN cross-border payments, so corporate treasuries at either end of the payment chain also have to contend with a lack of transparency that makes accurate reconciliation of charges difficult. The sender and receiver of a cross-border payment will each see a number in their native currency, but not necessarily how that number was calculated. This becomes even more difficult to resolve when using a local bank, as they will almost certainly have to use an intermediary bank to handle the foreign leg of the payment. A further complication is the inconsistency across ASEAN when it comes to the information required to make a payment. For instance, in some countries the payee’s bank branch code is required, in others the bank’s SWIFT code. From a treasury perspective, this presents a significant barrier to the centralisation and automation of ASEAN payments. Documentation and customs Most countries in ASEAN have extensive customs documentation requirements for payments involving foreign exchange. Even for payments related to documentary trade transactions, documents such as purchase orders, invoices and other logistics paperwork are required in order to comply with local regulations. This makes the payment process inefficient, especially since ASEAN customs documentation is predominantly paper-based. Even where it is electronic, there is no 10 common standard. In the long term, the ideal model would be for ASEAN countries to agree to abolish these paper-based documentary requirements relating to cross-border payments. Failing that, a common ASEAN standard for electronic documentation would considerably streamline the payment process. General issues Local currency payment opportunities, capital controls and cash The more general factors affecting ASEAN payments include the fact that most trade settlement is conducted in US dollars and not in local currency. This depresses cross-border payment volumes because of the persistent foreign exchange risk. A related point is the existence of capital controls in some ASEAN countries, which preclude free capital movement. Formal permission needs to be in place before a payment can be made, which necessitates an application that includes justification and supporting documentation. Finally, in many ASEAN countries, physical cash remains the primary payment medium, because much of the ASEAN Countries RTGS ACH population is un-banked. From a corporate treasury perspective, this introduces risk, while also materially increasing costs. Infrastructure and standards Physical infrastructure varies considerably across ASEAN: average internet speeds in Singapore may be over 100 Mbps, but in the Philippines the average speed is only 3.6 Mbps6 and in parts of some ASEAN countries slow dial-up connections are still the norm. This has major implications for consistent ATM connectivity (important for corporates with retail customers) as well as electronic banking capabilities. An associated issue is lack of payment infrastructure linkage. As a first step towards consistency, ASEAN countries need to implement Real Time Gross Settlement (RTGS) systems and ACH systems domestically before they inter-connect them. (See Table 1 for the current state of domestic RTGS and ACH development in ASEAN.) Remarks Brunei Darussalam RTGS expected to go live in Q3 2014 ACH expected to go live in Q4 2014 Cambodia Clearing System launched in December 2012 ACH went live in July 2014 Indonesia Lao PDR RTGS is live, but not commonly used Malaysia Myanmar Central Bank of Myanmar is planning to implement ACH and RTGS. Currently this is work in progress The lack of common message standards in ASEAN also presents a major structural obstacle to low-value cross-border payments. At present, the only common standard is SWIFT, which as explained earlier is predominantly used in conjunction with telegraphic transfers for high-value payments. Needs and Benefits FX risk and local currencies There are various ways in which the settlement risk associated with FX payments could be mitigated, such as by continuous linked settlement or some form of RTGS delivery versus payment. The mitigation of this risk would benefit corporates, as they would no longer have to bear the costs of banks adding margin to cover their settlement risks. The introduction of an ASEAN-wide cross-border payment and settlement system with multicurrency capabilities would take the benefits to the next level. This would facilitate local currency trade settlement, as well as further reducing the costs currently associated with cross-border payments in ASEAN. Common messaging standards While the reduced costs that would result from an initiative such as this would be welcome, the introduction of common standards would enhance its capabilities and benefits. An ASEAN-wide common XML messaging standard is under preliminary discussion (see sidebar “XML progress”), but its early and universal adoption is essential as a first step. The second step will be its local implementation, while the third step will be cross-border implementation. Philippines Singapore ACH is moving from a proprietary format to the ISO 20022 XML format in 2015 Thailand Discussions are in progress between Bank of Thailand and commercial banks to change the current ACH file format to the ISO 20022 XML format Vietnam Table 1 Once in place, it will be possible to automate (and if desired also centralise) cross-border and local payment activity within ASEAN. The transparency of a common standard of this sort will also assist in improving the quality of invoice reconciliation within ASEAN, as well as corporate cash forecasting and liquidity management. The scope and format of any XML standard will be particularly important in a region as diverse as ASEAN. If it includes fields that can carry any required regulatory documentation, this will significantly improve a corporate’s ability to connect cross-border with trading counterparties more efficiently. The messages could also carry details of any applicable FX rates, bank charges etc. This would thereby address some of the transparency, regulatory and reconciliation issues outlined above, as well as the basic mechanics of payment. Common infrastructure standards A common messaging standard is clearly important, but so are common infrastructure standards. These are an essential foundation to the development of interoperable ACH and RTGS systems in ASEAN. Both types of payment systems would ideally use the same basic technological infrastructure, which necessitates common infrastructure standards as regards speed and resilience. As mentioned earlier, the quality and speed of internet connectivity varies considerably. All countries would need to subscribe to a minimum common standard sufficient to interconnect both ACH and RTGS systems. At its core, ASEAN countries all need to have an ACH, which is currently not the case (see Table 1). These ACHs could adopt the common message format. The next step would be to have network connectivity among the various domestic ACHs, which would allow the exchange of messages and the cost-effective transmission of low value cross-border payments. The same common infrastructure standards and message format should ideally apply to RTGS systems as well. If these points are addressed, then ASEAN will have two efficient sets of payment infrastructure that meet the requirements for both domestic and crossborder ACH and RTGS systems: • One for RTGS systems where payments are executed on the same day • One for ACH (or giro) systems where payments are executed on the next day http://www.gmanetwork.com/news/story/357617/scitech/technology/phl-internet-slowest-in-asean-report 6 11 12 A logical way to kick start this standardisation process would be a pilot scheme whereby all ASEAN countries first implement a standard XML format for domestic payments. With that consistent foundation in place across the region, it will then be possible to add successive layers of integration on top of this, until complete cross-border interoperability is achieved. Collateral At present, RTGS payments in ASEAN require the paying bank to deposit collateral with the appropriate central banks as security. Extrapolated across ASEAN this becomes inefficient and adds further cost to the process. This could be appreciably streamlined by the introduction of cross-border collateral agreements. This would allow a country’s central bank to access unused collateral held by other ASEAN countries’ central banks in the event of a default. It would also be more capital-efficient and therefore reduce costs to bank clients. An alternative approach might be a series of currency swap agreements (or similar) among ASEAN countries. Other critical success factors As part of the process of standardisation, a framework of legislation and regulation to cover cross-border payments and payments settlement finality is required. At present, not all ASEAN countries have the requirement to honour cross-border payments enshrined in law, so there is no consistent legal framework that payees can use in order to achieve restitution for dishonoured cross-border payments. Implementation of settlement finality legislation across ASEAN would therefore benefit corporates by providing greater certainty and consistency of process when pursuing dishonoured cross-border payments. Another area that could add considerable value is in the development of a unified infrastructure. As things stand, the variety and complexity of customs and capital controls in ASEAN is definitely an obstacle to both payments and trade growth, particularly since most of the associated documentation is paper-based. In a perfect world, such controls would be minimised within a unified pan-ASEAN infrastructure, so as to facilitate the movement of funds. However, if a suitable common electronic message format can be agreed and implemented, a satisfactory half way house becomes possible. Messages could contain fields that would carry the data necessary to comply with customs and capital controls requirements alongside the payment, thereby expediting and streamlining the whole process into a single electronic channel and dispensing with the need for paper. Finally, the availability of local currency liquidity within ASEAN needs to be maximised. This would further reduce frictional costs by dispensing with the need for duplicate currency conversions to be made via the US dollar. Benefits to corporates To give an estimate of just how positive payment integration can be, one need only look at SEPA as an example of the benefits of a consistent regional payment infrastructure. While SEPA has the advantages of a single currency and the involvement of larger economies, the projected benefits7 for corporates alone are substantial: • Savings of EUR13.2 billion arising from reduced banking fees, price convergence and simplification of bank account structures • EUR179.5 billion of idle cash unlocked • Reduction of 9 million bank accounts • Up to EUR115 billion in efficiency gains deriving from process efficiencies and from removing the opportunity-losses relating to cash balances currently trapped in payment processing The projected benefits above only relate to corporate cost/ efficiency savings, not the additional trade flows made possible through the removal of payment obstacles. When one considers that these obstacles were already far lower in Europe before the implementation of SEPA than they currently are in ASEAN, one begins to appreciate the sheer scale of the opportunity of a “Single AEC Payment Area”. Conclusion The arrival of the AEC represents an important economic opportunity. However, the extent to which that economic opportunity is realised will depend heavily upon the development of high quality pan-ASEAN payment systems and messaging standards. Where they are not already available, some ASEAN countries are implementing local RTGS and ACH systems (see Table 1) and some are also implementing XML messaging standards for ACH payments. This is a positive sign, suggesting that AEC integration will be able to drive further improvement in the right direction. By building on the experience of previous similar initiatives (such as SEPA) AEC payments integration is perfectly achievable at a technical level. Once key standards are agreed, the next step is local implementation at an individual country level, with the disposal/reduction of capital controls enhancing activity and improving local currency liquidity, which will ultimately result in a standardised pan-ASEAN international payment infrastructure. Once this is in place, the consequences for the AEC and the corporates that trade within it will be extremely positive. XML progress While much remains to be done, various initiatives are underway that will eventually facilitate payments across ASEAN. Some countries in the region are implementing XML standards for messages that are transmitted to the central bank. This in time may mean it will be possible to transmit XML payment messages between two countries rather than having to use telegraphic transfers. It will therefore be a significant step forward if this initiative can be extended so that all ASEAN countries agree to a common standard message format (e.g. ISO 20022) for transmission between central banks. An important opportunity here is that such messages (unlike the current SWIFT formats used in messaging) could also carry large amounts of additional information, not just payment data. This would allow existing customs documentation requirements to be fulfilled in a standardised and electronic fashion. Although some progress is being made on a common standard, it is important to have realistic expectations. For instance, the introduction of SEPA in Europe was a lengthy process and that only involved a single currency. In ASEAN, the challenge is considerably greater because payment mechanisms need to be standardised across multiple currencies. Progress is also likely to vary considerably from country to country. Some could reach the minimum infrastructure level to support an ASEAN XML standard very quickly, while for others it may take longer. “Economic analysis of SEPA”, PWC, January 2014 http://ec.europa.eu/ internal_market/payments/docs/sepa/140116_study_en.pdf 7 13 14 Accessing ASEAN’s opportunities for treasury With its strategic location and burgeoning economy, Southeast Asia offers many benefits to businesses looking to set up treasury centres within the region. Kelvin Tan, Head of Commercial Banking, HSBC Singapore, explains the benefits and how companies can capitalise on the opportunities the region presents. For more than half a century, Asia has been integral to the growth agenda of the West. Attracted by the region’s highgrowth economies and booming population, multinational corporations (MNCs) have prioritised Asia as a key region within which to conduct trade and investment. Southeast Asia’s part in this growth story is particularly noteworthy. The economies of the 10-member Association of Southeast Asian Nations (ASEAN) today boast a combined annual GDP growth rate of around 6%1. Comparable figures for Europe and the US stand at around 0.8% and 2.5%, respectively2. A further reason for MNCs to take ASEAN seriously is the region’s rapidly growing trade with China, which stood at USD443.6 billion in 2013, up 10.9% on the previous year 3. These trade activities are spread across the region: Malaysia’s 2013 share was the largest at USD106.07 billion, but other ASEAN members also enjoy significant trade flows with China, including Singapore (USD75.91 billion), Thailand (USD71.26 billion), Indonesia (USD68.35 billion), Vietnam (USD65.48 billion) and the Philippines (USD38.07 billion)4. This all adds up to a region that is a highly attractive destination for MNCs to house mission-critical operations. Treasury in ASEAN A company’s treasury function is one such operation, as treasury teams manage the cash flows and risks resulting from a firm’s collections, disbursements, investments and other financial transactions. Establishing treasury teams that can help a firm maximise their ASEAN trade and investment opportunities demands a multitude of prerequisites. These include a robust legal and regulatory environment, skilled labour, state-of-the-art technology and communications systems, and being part of a vibrant financial services hub. A country’s ease of doing business is also an important consideration. Companies that trade within Asia are capitalising on the competencies presented to them by ASEAN. There is manufacturing excellence in countries like Vietnam, the Philippines has expertise in operating call centres and outsourcing, Malaysia is a shared services hub and an emerging destination for regional treasuries, and at the core of the region is Singapore, which acts as the region’s financial centre and leading hub for treasury centres and newer operating models such as re-invoicing centres and global procurement hubs which, alongside in-house banks, can further improve firms’ treasury activities. Aside from these key considerations, the city-state enforces high trading standards, boasts world-class education and training institutions, and ensures that both domestic and foreign entities have the tools necessary to conduct their businesses effectively and competitively. Furthermore, there is zero tolerance on corruption. All this adds up to a place where foreign businesses feel very comfortable. Singapore is business friendly, a place where it is easy to attract and retain a talented workforce. The fact that it is just a few hours flying time from most cities in the region further strengthens its appeal. Conclusion: the right combination Singapore’s modern infrastructure, legal framework and skilled labour force allow companies to establish treasury centres within the city-state with ease. In addition, the nation’s strategic location enables business leaders to reach neighbouring Asian cities that may house other business units within a few hours’ journey. This is particularly advantageous for companies looking to capitalise on the unique capabilities offered by each ASEAN state. Nevertheless, businesses determined to make the most of the opportunities in ASEAN need an international bank with in-depth knowledge of doing business across ASEAN, and the ability to service treasury teams in key hubs such as Hong Kong and Shanghai, as well as Singapore. Given that ASEAN is a region with a wide array of currencies, clearing systems and regulatory frameworks, a banking partner that can provide all transaction data and balances in a consistent format that integrates easily with the corporate enterprise resource planning (ERP) system is clearly invaluable. Alongside delivering efficient services, a bank with a long standing presence in the region could help clients connect to opportunities and the many possibilities the region presents to them, thereby enabling them to realise their business ambitions. ASEAN’s promise, in terms of both business and treasury opportunities, is increasingly self-evident. As a result, it is now possible to access its commercial potential while also maximise the resulting returns through efficient inregion treasury management. Singapore’s role as a treasury centre As ASEAN’s treasury centre, Singapore leverages the large number of MNCs that house their regional headquarters within its borders. Furthermore, the citystate capitalises on the multitude of financial institutions that use the country as a base from which to service neighbouring markets, such as Indonesia and Malaysia. An added bonus is the robust legal framework under which Singapore is governed. “Investing in ASEAN 2013-2014”, http://www.asean.org/resources/item/investing-in-asean-2013-2014 IHS Top 10 Economic Predictions for 2014 http://www.ihs.com/info/ecc/a/economic-predictions-2014.aspx “Key Indicators on Trade & Investment”, ASEAN-China Centre. Source: General Administration of Customs of China. http://www.asean-china-center.org/english/2014-03/06/c_133164797.htm 4 “Key Indicators on Trade & Investment”, ASEAN-China Centre. Source: General Administration of Customs of China. http://www.asean-china-center.org/english/2014-03/06/c_133164797.htm 1 2 3 15 16 Integration and collaboration How businesses can capitalise on ASEAN’s growth story Simon Constantinides, HSBC’s Regional Head of Global Trade and Receivables Finance for Asia Pacific, explains why ASEAN-based companies, as well as those further afield, are well positioned to capitalise on the opportunities made possible by regional trade flows and the unique resources of each member state. The distraction of China’s growth has seen much of the world overlook one of the greatest trading opportunities of the post-global financial crisis economy: ASEAN. The region has exceptional potential, as collectively the 10 members of the Association of Southeast Asian Nations (ASEAN) comprise a market of more than 600 million people with a combined GDP of some USD2.4 trillion1. In addition, the region offers sustainable economic growth, low manufacturing costs and a rising middle class who are hungry for the consumer experience. A decade ago, the majority of Western companies that came to Asia identified China as the preferred option when setting up manufacturing facilities. They were encouraged by the nation’s competitive wages, developing infrastructure and the vast opportunities presented by its domestic market. However, this is beginning to change as Southeast Asian markets become more accessible and increasingly cost-competitive. http://investasean.asean.org/index.php/page/view/about-the-asean-region/view/707/newsid/932/integrated-asean.html 1 In 2013, Foreign Direct Investment (FDI) into China increased by almost 10% year-on-year, reaching USD117.6 billion2. However, FDI into just the top five ASEAN economies3 for the same period overtook this figure for the first time in 2013 with a 7% jump year-onyear to USD128.4 billion4. ASEAN trade, past to present Since the association’s formation in 1967, economic growth throughout the region has been exponential. For instance, in 1975 manufactured goods made up around 18% of ASEAN exports. Yet by 1991 its share was around 63%5. Between 2010 and 2013, the association’s GDP grew by more than 27%6. Trade with China and India, which rose from a total of just under USD42 billion in 2000 to more than USD391 billion in 20127, contributed significantly to this rise. Looking across the various member states, it becomes apparent that a key factor behind ASEAN’s success is its diversity: • There are frontier markets like Cambodia, Laos and Myanmar that are largely untouched by foreign investors, but which manufacture low-value goods such as agri-commodities and export them elsewhere. • Vietnam, which has now become a hub for textiles, garments and footwear. • Malaysia and Indonesia, each with a huge commodities base, while the former has also become very strong on the technology front. • Singapore, which houses high-value chain industries – including pharmaceuticals, IT and chemicals – and acts as the region’s financial hub. As such, ASEAN boasts all stages of the value chain, which in turn has made it a highly competitive trading bloc. Furthermore, each member state has built up a competent labour force in their respective sectors. Stemming from this, the trading opportunities for businesses from all corners of the region are remarkable. Not only can they look to trade with counterparties from neighbouring ASEAN states, but they can also capitalise on trade flows that carry goods to China, India and the rest of the world. Indeed, the burgeoning growth of trade volumes between each member state has given rise to the proposed ASEAN Economic Community (AEC), which is due to commence in 2015. Among many other goals, the AEC aims to encourage inter-regional trade and investment, free movement of capital, and freer movement of skilled labour. Furthermore, it is hoped “What a globalising China means for ASEAN: Two-way benefits on the rise”, HSBC Global Research, August 2014 2 http://www.industryweek.com/finance/foreign-direct-investment-chinarebounds-53-2013 3 The Asean-5: Indonesia, Malaysia, Thailand, Philippines and Singapore 4 http://focus-asean.com/foreign-direct-investments-china-focus-asean-2 5 http://www.asean.org/communities/asean-economic-community/item/ industry-focus 6 http://www.asean.org/images/resources/Statistics/2014/ SelectedKeyIndicatorAsOfApril/Summary table_as of 30Apr14_upload.pdf 7 http://www.asean.org/images/resources/Statistics/2014/ACIF 2013.pdf 1 17 18 that the community’s formation will boost the region’s competitiveness within the global economy and thus expand on the trade and investment opportunities currently presented to the region. In Indonesia, for instance, producers of commodities and other low-value goods could capitalise on the trade routes that carry coal from the archipelago to Japan and South Korea, which is eventually used to make steel. From the beginning to the end of its journey, the coal will pass through various ports. The movement of this coal is heavily reliant upon people and infrastructure, which could be used to help shift other commodities and manufactured goods along the same route. Likewise, Malaysia’s particular expertise in manufacturing high-tech goods could encourage other industries that involve similar skill sets. This too provides opportunities for various manufacturers from other ASEAN states. Trade facilitation A key challenge associated with inter-regional trade is that member states are at vastly different levels of development and market sophistication. With regard to labour, some markets are less open to foreign workers than countries like Singapore. This is particularly challenging when companies are looking to upskill their staff, yet do not have the management in place to transfer knowledge and expertise. In the financial services industry, for instance, there are certain markets where it is very hard to find skilled workers, which has had a detrimental impact on the sophistication of banking services offered in such places. The same can be said for IT and other high-value chain industries, which means that unless certain countries modify their labour laws, these places will be unable to rise further up the value chain. 19 Infrastructure, too, plays a significant role in the facilitation of trade and investment, as without ports, railways, highways and airports, commodities, manufactured goods and people are simply unable to move elsewhere. Across ASEAN there are instances where infrastructure development has significantly led to GDP growth. Singapore is a fine example of this. However, there are countries where connectivity remains a big challenge. In Indonesia, infrastructure development cannot keep pace with the nation’s burgeoning economy, which causes bottlenecks in the supply chain. In addition, transportation costs are among the highest in Asia, which impacts the efficiency and profitability of trade. Frontier markets such as Cambodia, Laos and Myanmar are attractive to businesses because of their low-wage workforces, but the infrastructure needed to transport goods from these economies is greatly underdeveloped. In the wake of the Thai floods of 2011, companies have learnt that having just one plant in a particular destination exposes them to production risks. Corporations are therefore operating in multiple locations or are using several suppliers for the same goods to mitigate potential concentration risks. Collaboration and future growth All the above challenges can be overcome, irrespective of how large they may appear today. Nevertheless, it will take much collaboration between importers, exporters, service providers and government agencies to remove these hindrances. The introduction of the AEC will also go some way to alleviating these challenges. With each member state promoting the free flow of goods and services, investment and capital, and skilled labour, many of the barriers that stand in the way of inter-regional trade will eventually disappear. What is clear is that opportunities for ASEAN-based businesses are in abundance, and that these will grow further with the advent of the AEC. While vast openings are being created, companies will need to approach these new opportunities with some caution. A trade bank willing and able to work with regulators in order to make international trade and investment easier, and fully aware of the many pitfalls associated with particular economies, is an essential partner. Regulatory transparency and consistency of financial services are other areas required to facilitate trade. With regard to the former, markets need reporting systems and processes in order to guide companies on what they need to do to make trade and investment easy and hassle-free. Furthermore, ASEAN’s markets must enforce strict rule of law and bring their local regulations in line with one another. Without these, businesses cannot trade effectively throughout the region. Banks too must play their part in enabling businesses to achieve their growth ambitions. Apart from performing in a transactional capacity, they must also act as a voice for their customers when speaking to regulatory authorities. Banks must also ensure that they are governed to the highest of standards. 20 New China, new openings As China’s economy matures, the nation’s industrial base is moving further up the value chain. Helen Wong, Deputy Chairman, President and CEO, HSBC China, and Bruce Alter, Head of Global Trade and Receivables Finance, HSBC China, explore the drivers of this shift and suggest where opportunities for ASEAN-based businesses can be found. The Chinese economic model that spanned the latter part of the 20th century was straightforward yet highly effective. The nation imported commodities from elsewhere and transformed them into low-value manufactured goods, such as garments, foodstuff and smelted metals. These were either exported abroad or used in the production of other low-value manufactured items that were later shipped overseas. Coupled with the nation’s high infrastructure spend, this made China the world’s fastest growing economy, with GDP growing at an average of 10% annually between 1980 and 2010, according to the National Bureau of Statistics of China1. The last few years have seen a shift in the nation’s economic model, as China’s manufacturing base today sits higher up the value chain. The drivers of this trend are twofold: first, the Chinese government is consciously moving the nation from being a low-value chain economy to one where the service sector has an equal standing; and second, other developing nations are today able to manufacture low-value goods at a more competitive price. http://www.stats.gov.cn/english/Statisticaldata/AnnualData/; http://www.chinability.com/GDP.htm 1 China’s rising cost of living, the increasing cost of doing business, and the nation’s move into higher value industries mean that it no longer makes sense for many businesses to produce low-value goods there. China’s manufacturing base now imports goods from countries like Cambodia or Vietnam and in turn either consumes or re-exports elsewhere. China is no longer purely seen as an exporter and will soon surpass the US on import levels. Progress and activity to date Southeast Asia stands to benefit greatly from this new paradigm. Not only does this open up exporting opportunities for manufacturers of low-value goods from the likes of Myanmar and the Philippines, but it also creates demand in China for high-value goods and services from ASEAN. China’s increasing investment flows into ASEAN prove that it sees the region as an important one. For instance, Chinese companies are opening up manufacturing plants across Indonesia in order to capitalise on its rich commodities base and low-wage labour force. They are also investing in infrastructure, such as ports, telecoms and transportation, allowing them to export these goods elsewhere or simply ship them back to China. Similarly, Singaporean businesses are meeting China’s need for high-value services in sectors like marketing, IT, healthcare and management consulting. Indeed, all these trends present business opportunities for ASEAN-based businesses more broadly, which are widely predicted to grow over the next decade and beyond. A significant number of ASEAN-based businesses are now going into China, especially in regional commercial centres like Kunming and Nanning in Southwest China. These growing hubs have found success so far in attracting businesses by providing land and other incentives for foreign investors. 21 22 HSBC in ASEAN • HSBC Brunei, HSBC Chambers, Corner of Jalan Sultan/Jalan Pemancha, Bandar Seri Begawan, BS8811, Brunei Darussalam First established in 1947 in Bandar Seri Begawan, HSBC operates as both the central clearing bank appointed by the Brunei Association of Banks, and through a network of nine branches. • HSBC Indonesia, World Trade Centre, Jalan Jenderal Sudirman, Kav 29-31, Jakarta 12920, Indonesia HSBC started its operations in Indonesia in 1884 with the opening of its first office in Jakarta. Initially established to serve the important sugar trade, it has expanded its operations throughout the country with 24 branches across six cities: Jakarta, Bandung, Semarang, Batam, Medan and Surabaya. • HSBC Malaysia, No. 2 Leboh Ampang, 50100 Kuala Lumpur, Malaysia HSBC’s presence in Malaysia dates back to 1884 when the Hongkong and Shanghai Banking Corporation Limited established its first office in the country on the island of Penang, with privileges to issue currency notes. On 1 January 1994, HSBC became the first foreign owned financial institution to be localised, and together with a separate Islamic banking subsidiary licence, delivers services through 68 branches nationwide. • HSBC Philippines, HSBC Centre, 3058 Fifth Avenue West, Bonifacio Global City, Taguig City, Philippines HSBC has been operating in the Philippines since 1875 and is licensed to operate as a universal bank. As one of the oldest banks in the Philippines, HSBC offers a full range of banking and financial services. Together with its 100% ownership and control of a local savings bank now operating under the name HSBC Savings Bank (Philippines) Inc., HSBC has a combined total of 16 branches operating in key locations in Metro Manila, Cebu and Davao. • ASEAN opportunities The economies of ASEAN and China are forecast to grow annually at rates of between 5-6% and 7-8%2, respectively, over the next few years, according to the World Bank. Furthermore, significant trade growth between the two regions during this time will present an array of opportunities for ASEAN-based companies looking to capitalise on China’s new economic model. Having first opened its doors in 1877, HSBC operates in Singapore as a full bank through nine branches, and has been awarded Qualifying Full Bank (QFB) privileges by the Monetary Authority of Singapore. Nevertheless, tapping these growing Sino-ASEAN trade and investment opportunities requires a banking partner with very specific capabilities. On the one hand, the bank will need a strong local presence in both China and individual ASEAN markets. On the other, it will also need a global network and sophistication capable of connecting ASEAN opportunities with trade counterparties in both China and elsewhere around the world. Manufacturers of low-value goods from places like Cambodia, Myanmar and Vietnam have the opportunity to capitalise on China’s increased demand. Similarly, high-value business and services found in Singapore or Malaysia, for example, can take advantage of new openings arising in these segments in China. As China continues to invest in ASEAN, local businesses will also have opportunities to service Chinese companies setting up operations across the ASEAN region. HSBC Singapore, 21 Collyer Quay, #01-01, HSBC Building, Singapore 049320 • HSBC Thailand, HSBC Building, 968 Rama IV Road, Silom, Bangrak, Bangkok 10500, Thailand HSBC’s history in Thailand dates back to 1865, when the Bank appointed an agent in Bangkok. In 1888, a representative office opened in Bangkok, becoming the first commercial bank in Thailand. HSBC issued the country’s first currency note, guaranteed the Thai Government’s first bond issue, and underwrote the first offshore loan syndication to begin construction of the country’s railway system in the late 1890s. • HSBC Vietnam, The Metropolitan, 235 Dong Khoi St. District 1, Ho Chi Minh City, Vietnam HSBC first opened an office in Saigon (now Ho Chi Minh City) in 1870, operating for more than 100 years until 1975. In 1992, HSBC re-established its presence with representative offices in Ho Chi Minh City and Hanoi, and in 1995 opened its full-service branch in Ho Chi Minh City. On 1 January 2009, HSBC became the first foreign bank to incorporate in Vietnam, after gaining approval from the State Bank of Vietnam (SBV) to set up a Wholly Foreign-Owned Bank (WFOB). Now the largest, HSBC Bank (Vietnam) Ltd. delivers services through 18 branches and transaction offices. For nearly 150 years HSBC has been where the growth is, connecting customers to opportunities. We combine extensive global reach, notable financial strength, and a long term commitment to our clients. In the rapidly developing ASEAN region, where we have had a presence in most of the member countries for more than 100 years, our deep understanding of local markets enables us to help clients realise their business goals. Whether it is trade finance, working capital, foreign exchange, cash or liquidity, HSBC provides the network and expertise businesses need to thrive. For more information, visit www.hsbcnet.com “Global Economic Prospects” World Bank, June 2014. http://www.worldbank.org/content/dam/Worldbank/GEP/GEP2014b/GEP2014b.pdf 2 23 Mark Troutman Managing Director, Regional Head of Sales, Global Payments and Cash Management, Asia Pacific, HSBC Tel: (65) 9119 3712 E-mail: [email protected] This document is prepared by The Hongkong and Shanghai Banking Corporation Limited (“HSBC” or “we”). The information contained in this document is derived from sources we believe to be reliable but which we have not independently verified. HSBC makes no representation or warranty (express or implied) of any nature nor is any responsibility of any kind accepted with respect to the completeness or accuracy of any information, projection, representation or warranty (expressed or implied) in, or omission from, this document. 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