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CEI News You Can Use
CEI News You Can Use
Volume 14, Issue 12
DECEMBER 2014
TIP Update
Thanks to everyone for their work and
effort toward our TIP goals. 2014 certainly proved to be a challenging
year. The final TIP payout amount will
be determined in the next week or so,
with payout appearing in the Dec 12
voucher.
Book Fair
CEI will host a book fair on Wednesday,
Dec 10 at Blue Ash. Stop by the FRB/C
to check it out between 11:00 and
2:00.
Books
Are Fun is a
division
of
Readers Digest
and offers best
sellers and popular titles from all the
major publishers. Stop by to pick up
something for friends, family or for
yourself! A portion of the proceeds will
be donated to the CEI Foundation.
Keeping Healthy through
the Holidays
As the holidays approach try these tips
from the American Heart Association
to help keep your diet on track:
Deck the Halls with Fruits and Vegetables!
Are decadent treats and meals putting
you on the naughty list this holiday
season?
Make
healthier
choices
and get
more
fruits and vegetables with these tips.
Snack on fruit or veggies before
the party. Have a high-fiber snack,
such as an apple, before heading
out. It’ll help you feel full and avoid
overeating.
Skip the cheese plate. Find the
fruit and veggies instead. Skip the
chips and creamy dip and try hummus with carrot sticks.
Swap veggies for crackers and
chips. Can’t resist your aunt’s famous party dip? Try dunking a crisp
celery stick instead of crackers or
chips.
Try fruit for dessert. If you want to
cap off your meal with a special
dessert, try baked apples or pears
stuffed with spices and nuts. The
natural flavors can satiate your
sweet tooth.
Roast your veggies. Make a batch
of seasoned, chopped winter vegetables at the beginning of the
week. You’ll have delicious options
to make quick side dishes, toss into
greens for a wintry salad or add to
soups, casseroles or pasta. The rich,
caramelized flavor will make you
want to reach for seconds.
Use juice. Instead of adding sugar
to mixed drinks, mix 100 percent
juice with water or use a freshly
squeezed lime, lemon or orange.
Mix juice with club soda for a festive, sparkling (and kid-friendly!)
beverage.
1945 CEI Drive
Cincinnati, OH 45242
(513) 984-5133
CEI’s Mission:
“To enhance the quality of our
patients’ lives by compassionately providing the highest level
of eye care.
PRIDE
Personal
Responsibility
for
Individual
Daily
Effort
LINKS:
Anthem: www.Anthem.com
Dental Care Plus:
www.dentalcareplus.com
513-554-1100
Concern:
www.concernservices.com
513-891-1627
Concern WorkLife Services
www.powerflexweb.com/1574/login.html
Key code: cincieye
Vanguard: www.vanguard.com
CEI’s Plan # 092758
CEI is a Great Place to Work!
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Do You Remember the Book:
Flat Stanley?
The WOW Committee would like to see pictures of you and Flat CEICL (pronounced: seesill). Sign-up for a day or a weekend to take
Flat CEICL with you and snap pictures of his
day. Please send a picture of yourself and Flat
CEICL from a place you visit, work, or go to exercise. Include a short description of where you
took Flat CEICL while he was in your care. The
sky is the limit but be sensitive to HIPPA and
our Friends on Facebook. Then email you’re
the picture & return Flat CEICL to the WOW
Committee so he can travel with another employee. Your picture & comment will be posted
to CEI’s Facebook in a special photo folder.
(The WOW Committee reserves the right to not
publish any inappropriate pictures.)
CEICL got to go to Washington, DC during November and attend Windsor National Associates during November
2014.
CEI News You Can Use
CEI Physicians and Staff:
You will spend the money anyway, so why not
have a portion of what you spend go to help the
Roselawn Clinic? It doesn’t add to the cost of the
item, and you still get the same number of points.
AmazonSmile Foundation
The CEI Foundation is a beneficiary of the
AmazonSmile program.
AmazonSmile
Foundation will donate 0.5% of eligible
AmazonSmile items purchased by CEI
friends, families and patients. Click on this
link to help The CEI Foundation while
shopping
on
Amazon:
http://
smile.amazon.com/ch/20-4418334
Kroger Community Rewards Program
And while you at it, remember that The CEI Foundation is part of the Kroger Community Rewards
Program. If you haven’t already joined, the process is very simple. Here are the three easy steps
to participating in the Kroger Community Rewards
Program:
Go to the Kroger Community Rewards
Program website and register your
Kroger Loyalty Rewards number (you
know, that number you use to get the
best price at check out and points for
gas purchases, OR you alternative ID
(your phone number with the area
code).
Select The Cincinnati Eye Institute Foundation as the charity you wish to support.
Spend money at Kroger!
That is all it takes for both the AmazonSmile program and the Kroger program. The CEI Foundation will get a check quarterly supporting the
Roselawn Clinic.
CEI is a Great Place to Work!
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CEI News You Can Use
NOVEMBER New Hires
Kristen Bothe
Derrick Smith
Position: Non-cert Tech
Position: Non-cert Tech
REHIRE Date: 11/04/2014
Date of Hire: 11/20/2014
Dept: Glaucoma
Dept: Non-cert Tech
Megan Cress
Karlene Jacobs
Position: Non-cert Tech
Position: Study Coordinator, Float
Date of Hire: 11/10/2014
Date of Hire: 11/24/2014
Dept: Floater Blue Ash
Angela Link
Abigail Jackson
Position: Non-cert Tech
Position: RN, ASC
Date of Hire: 11/24/2014
Date of Hire: 11/17/2014
Dept: JHB Staff, AND
KUDOS!!
Tiffany Korte
Position: Tech—COA
REHIRE Date: 11/17/2014
Dept: SHA Staff
Kudos to Jessica Sinclair and the rest of the Patient Intake
team. We frequently receive nice comments from patients
about the Patient Intake team, and this one is no exception. Jessica assisted a patient’s daughter who called while
driving to ask for directions. The driver was lost and not familiar with the area. Jessica patiently “walked” the driver thru
the directions. The driver was very grateful, and upon arrival
to check in, she gushed about Jessica and the help she provided. Way to go Jessica!
Amy Bartley recently recertified as a COA! Great work Amy!
Congratulations!!!
CEI is a Great Place to Work!
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CEI News You Can Use
A Person on the Path…
Clare Adams
Clare Adams has worked with Dr. Zink since
she joined CEI in 2008. Since starting at CEI,
Clare has married and had twin boys.
Emmett and
Gus
Since her sons, Augustus and Emmett, were
born Clare has put greater emphasis on food.
She is more aware of food labels. Clare wants
to be sure that she is fueling her children with
healthy foods. Clare finds that much of the
research surrounding nutrition needs to be
done by her. She rarely relies solely on the
package advertising. She also explores the nutrition label and the ingredient list to ensure
that the foods are what they say they are.
So after all that research, Clare spends a lot of
time preparing healthy food for her children.
There is a lot of chopping that needs to be
done when 2 two year olds are ready to eat!
Clare has found that the process of preparing
food for her children has actually made her
more aware of what she is eating. She has inadvertently reduced her own portion sizes and
eats more healthfully as well.
Being active and being outdoors has always
been important to Clare. Clare makes sure
that her sons get a lot of time outside too.
They often play outside or take walks. She and
her husband are looking forward to being able
to take the boys hiking and camping when
they’re a little older.
Having twins is a lifestyle change in itself!
Clare joked that one of the ways she stays
healthy is that she never sits down and she
never stops moving! Being able to maintain
her health and promote the health of her family has been important to Clare and it shows!
Clare, thank you for sharing your story!
Family
Time
CEI is a Great Place to Work!
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CEI News You Can Use
Eating Healthy
Research indicates that eating
fruits and vegetables throughout the day isn’t simply good
for the body—it’s also beneficial for the mind. The more
fruits and vegetables people
consume (up to 7 portions), the
happier, more engaged, and
more creative they tend to be.
Why? Fruits and vegetables
contain vital nutrients that foster the production of dopamine,
a neurotransmitter that plays a
key role in the experience of
curiosity, motivation, and engagement. They also provide
antioxidants that minimize bodily inflammation, improve
memory, and enhance mood.
Which underscores an important point: If you’re serious
about achieving top workplace
performance, making intelligent
decisions about food is essential.
The good news is that contrary
to what many of us assume,
the trick to eating right is not
learning to resist temptation.
It’s making healthy eating the
easiest possible option.
DECEMBER 2014 Daily
Holidays, Special and Wacky
Days:
1 Eat a Red Apple Day
2 National Fritters Day
4 Santas' List Day - we hope you are on the
"Nice" list
4 Wear Brown Shoes Day
6 St. Nicholas Day
6 Put on your own Shoes Day
7 International Civil Aviation Day
7 Letter Writing Day
7 National Cotton Candy Day
7 Pearl Harbor Day
8 National Brownie Day
9 Christmas Card Day
9 National Pastry Day
12 National Ding-a-Ling Day
12 Poinsettia Day
13 Ice Cream Day
14 National Bouillabaisse Day
15 Bill of Rights Day
15 National Lemon Cupcake Day
16 National Chocolate Covered Anything Day
17 National Maple Syrup Day
18 Bake Cookies Day
18 National Roast Suckling Pig Day
19 Look for an Evergreen Day
19 Oatmeal Muffin Day
20 Go Caroling Day
21 Humbug Day
21 National Flashlight Day
24 National Chocolate Day
24 National Egg Nog Day
25 Christmas Day
25 National Pumpkin Pie Day
26 Boxing Day
27 Make Cut Out Snowflakes Day
27 National Fruitcake Day
28 Card Playing Day
29 Pepper Pot Day
30 National Bicarbonate of Soda Day
31 Make Up Your Mind Day
31 New Year's Eve
31 Unlucky Day
CEI is a Great Place to Work!
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CEI News You Can Use
DECEMBER Anniversaries
Name
No. of Years
Department
Dr. William Faulkner
34
Dr. Robert Osher
34
Lisa Kraus
24
Nancy Gangross
21
Karen Combs
17
ASC
Visual Fields/Testing Blue
Ash
Patient Accounts Blue Ash
Cindy Williams
Glenda Jockers
Kim Sweet
13
9
8
Glaucoma Blue Ash
Administration Blue Ash
Patient Accounts Blue Ash
Mary Lichtenberg
6
Patient Intake
Erin Bausch
6
ASC
Michelle Whitney
5
Patient Accounts Blue Ash
Rachel Shaner
5
HLB Clermont Staff
Renee Lusby
5
EJH NKY S. Loop Staff
Shannon Freeland
4
MAH Blue Ash Staff
Meghan Redmond
4
Administration Blue Ash
Beth Haverland
3
Patient Accounts Blue Ash
Tracy Burckholter
3
ASC
Melissa Doughman
1
ASC
Angie Fisher
1
Check In/Out Bell-Anderson
Chris Roberson
1
Photo Middletown
Dan Connors
1
Information Technology
“Destiny is not a
matter of chance; it is
a matter of choice. It
is not a thing to be
waited for; it is a thing
to be achieved.”
DECEMBER Birthdays
Name
Cindy Walker
Cathy Allen
Jessica Black
Dana Burton
Jessica Wessel
Deepali Chachare
Holly Holt
Aimee Meyer
Victoria Bordwell
Liz Wright
Cindy Shouse
Rachael Hargis
Sabrina Canfield
Jennifer Osher
Patti Redmond
Beth Tessler
Kelly Bixby
Dr. Howard Bell
Katie Heter
Linda Jackson
Janie Yockey
Kierstin Sharkey
Cathy Poettker
Janet Stockmeier
Dr. Jason Bell
Patti Hamad
Ashley Wilson
Sharon Brown
Patti Kline
Danielle Dick
Christian Owens
Holly Woycke
Jessica Rodenberg
Pat Thomas
Kristina Spegal
Jen Harris
Stephanie Bramkamp
Alyssa Moore
Judy Asher
Amy Jost
Dr. Andy Robbins
Amy Strub
Jana Adams
Trevy Strickland
Day
2
2
3
4
4
6
7
8
8
8
9
9
9
9
10
10
10
11
11
14
14
14
15
15
17
18
18
19
21
21
21
22
22
23
23
25
25
25
26
26
28
28
29
31
Department
MES Blue Ash Staff
DRK Good Sam Staff
Bell staff
JMZ NKY S. Loop Staff
Glaucoma Floater Blue Ash
Northmark Pharmacy LLC
Urgent Eye Clinic Staff
EJH NKY S. Loop Staff
GAV Blue Ash Staff
EJH NKY S. Loop Staff
Northmark Pharmacy LLC
Patient Accounts Blue Ash
ASC
RHO Blue Ash Staff
MES Blue Ash Staff
MES Blue Ash Staff
Administration Blue Ash
ASC
ASC
ASC
Check In/Out Bell-Anderson
Patient Accounts Blue Ash
GAV Blue Ash Staff
ASC
AKK Blue Ash Staff
AHZ MAB Staff
Administration Bell-Anderson
RLS NKY S. Loop Staff
MAH Blue Ash Staff
ASC
TGB Mt. Airy Staff
Retina Blue Ash
Floater Blue Ash
Photo Blue Ash
EJH NKY S. Loop Staff
CEI Foundation
KTC Blue Ash Staff
Administration Blue Ash
SJA Lawrenceburg Staff
ASC
Patient Accounts Blue Ash
CEI is a Great Place to Work!
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CEI News You Can Use
New, improved mobile features now LIVE!
Understanding our mobile solutions
We have two mobile solutions - our mobile app and our mobile web browser (m.anthem.com).
Our app is available for download on iPhone and Android phones.
Our mobile web browser is accessed through a mobile phone’s Internet browser.
The obvious characteristic that distinguishes our mobile web browser from our standard website is that it is designed for the smaller handheld display and touch-screen interface.
All three member solutions, mobile app, mobile web browser, and our website accessed by a computer, have similarities and differences.
Enhancements made to our mobile web browser and app include:
Ability to register on our mobile web browser and app.
Previously: Members had to use a computer to register on our website.
Now: Members can register on their mobile app or mobile web browser.
Members use the same username and password on their phones or on a computer to log in.
Keep a safe and secure mobile health record at all times.
Previously: Members had to use a computer to access their health record on our secure portal.
Now: With very little set up, members can have a complete health record, via our app. They can share it
with doctors anytime.
Managing prescription benefits on our mobile web browser
Previously: Members with our prescription coverage on their health plan could refill and renew drugs,
check an order, change to home delivery on our mobile app and by using a computer.
Now: Members can access the information using our mobile web browser as well as our mobile app
and a computer.
®ANTHEM is the registered trademark of Anthem Insurance Companies, Inc. ® The Blue Cross and Blue Shield names and symbols are registered marks of the
Blue Cross and Blue Shield Association ©2005-2009 Anthem Insurance Companies, Inc. Anthem Blue Cross and Blue Shield is the trade name of, and serves
residents and businesses: In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi") which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare") which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively underwrite
or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with
our Terms of Use.
CEI is a Great Place to Work!
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CEI News You Can Use
RAC Target
Employees, you can refer your Friends and
Family members for CEI’s LASIK surgery and be
rewarded $50.00 when they have a surgery
performed by GAV, JMB, MLN, or AHK. Friends
and Family members receive a $1,000.00 discount when you request a coupon from Glenda Jockers (513-569-3779). LASIK Surgery is
$4,495.00 regardless of your prescription.
Then apply the Friends and Family Discount of
$1,000 and that makes LASIK $3,495.00 for
both eyes!! Consultations are always free, so
call 513-936-1000 to schedule them today. (Rewards will be paid through payroll,
quarterly, and are subject to taxes.)
Give someone you love the opportunity to hear
what they’ve been missing! The Hearing Services at Cincinnati Eye Institute offers you a
Friends and Family plan for referring your loved
ones. Schedule a free hearing analysis. Request
a coupon for a $600.00 discount on two hearing
aids from Glenda Jockers (513-569-3779), provide their name, and if they make a purchase,
you get rewarded $50.00 for each completed
As you know, CEI received RAC letters for retina
services performed in 2010 and 2011. The RACs
recently added oculoplastics to their target
list. The time period in which we have to respond to the RAC is very limited, and typically, a
response is very involved, thus time is of the essence. Therefore, IT IS EXTREMELY IMPORTANT
TO BE ON THE LOOK OUT FOR THESE LETTERS. IF
YOU RECEIVE ONE, PLEASE IMMEDIATELY FORWARD TO CLYDE BELL, IN ADMINISTRATION.
RAC stands for Recovery Audit Contractor.
These are people who are paid by the government to detect and correct past overpayments
Medicare made to medical providers. They review payments made as far back as 2010. If
overpayments are identified, the monies are
recouped almost immediately. The RACs are
paid on a contingency basis, which means they
are paid if they find overpayments. Therefore,
they are motivated to find overpayments. Most
health care providers would argue that they
chart and bill according to nationally accepted
guidelines. However, there are all sorts of medical issues and corresponding ways to chart and
bill, so some of the RAC findings are subject to
interpretation.
CEI is confident that our medical records and
corresponding bills have and continue to follow
accepted guidelines. We have highly experienced staff who work closely with our doctors,
we attend programs and subscribe to journals
that update us on acceptable billing practices,
and we frequently perform audits to ensure that
we are following proper charting and billing
practices. Nevertheless, we have now become a
RAC target. More than half of our patients have
Medicare, so we are a logical target. There is a
an updated copy of a letter we’ve received on
page 22. The letter came from CGI, the RAC for
our area. Please be on the lookout for any
letters looking like this!
CEI is a Great Place to Work!
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CEI News You Can Use
Anthem Health Risk Assessment
Want an easy way to make money AND help CEI limit premium increases? Take Anthem’s Health Risk Assessment!
If you are enrolled in either the 2000/4000 or the 3000/6000 high deductible health plan, you have an easy
way to get a $50 gift card. Go to the Anthem website, log in (or register if this is the first time), click on
Health and Wellness, then on “take my HA now”. It takes about 10 minutes. Really. 10 minutes for $50?
That’s really EASY MONEY. And the site may help you get on (or back on) track to healthier living!
Anthem wants enrollees to take the Health Assessment (HA). In fact, they give us “credit” for employee participation when determining our rates each year. So, taking the Health Assessment not only gives you a gift
card and health information, it may also save on future renewals!
There are 275 employees enrolled in our high deductible plans. In 2013, 127 employees took the Anthem
Health Assessment. Imagine what kind of discount we’d get if all enrollees took the HA! Please go to the
site and take the Health Assessment today!
CEI is a Great Place to Work!
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CEI News You Can Use
CEI is a Great Place to Work!
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CEI News You Can Use
BE ON THE LOOKOUT for
any correspondence that
looks the items below.
CEI is a Great Place to Work!
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