10/6/2014 Division of Health Service Regulation Adult Care Licensure DHSR Staff Drexdal Pratt, Division Director Cheryl Ouimet, Chief Operating Officer Jan Brickley, Interim Section Chief, Adult Care Licensure Steve Lewis, Section Chief, Construction DHSR • Division Initiatives • Legislative Activity 2014 • ACLS Update 1 10/6/2014 DHSR Initiatives • • • • • The Cloud – Virtual Desktop Computing QI Initiative – Customer Service Survey Regionalization of Survey Staff Home Based Survey Staff Posting Statement of Deficiencies (SODs) on DHSR website - November 2014 • LTC facilities use of NCEM’s Automated Disaster Plan – amending rules 2015 Legislative Update 2014 The GA’s Joint Oversight Committee for HHS will hire a contractor to study: • Moratorium on special care unit licenses • Quality of resident care within ACHs • Adequacy of State oversight of ACHs, including inspections, procedures, and processes Legislative Study = Opportunities for Improvement • Star Rating System • Penalty Review Committee (PRC) • Role of DHSR & County DSSs with ACHs - inspections - county oversight 2 10/6/2014 SCU Moratorium SB 744 - continues 3-year moratorium on SCU licenses (7/1/13-6/30/16) SB 744 Added: DHHS can issue a SCU license to a facility that had a CON as of 7/31/13 DHHS Secretary can grant an exception to the moratorium (1 ACH and 3 NHs granted exceptions in the past year) Guidance on exception request process on DHSR website http://www.ncdhhs.gov/dhsr/scumoratorium.html Periodic Review of Existing Rules G.S. 150B-21.3A Mandates that all rules will sunset after 10 years unless reviewed. DHHS will review all rules within 5 years based on the schedule set by Rules Review Commission. ACH & FCH rules to be reviewed in 2017-2018 NC DHHS Rules Review website & Interested Parties listserv. http://www.ncdhhs.gov/dhsr/rules/index.html Other Regulatory Updates • DHSR has a full-time Rules Review Manager as of May 2014 • Drug Testing (2013- SB 542) of ACH employees effective 10/1/13 • Revisions of ACH medication rules to the Medical Care Commission 9/12/14 3 10/6/2014 Adult Care Licensure Update Annual Survey Process – Person vs. Paper Medication Aide Testing Results via DHSR web Awake staff in small FCHs/ACHs with cognitively impaired residents Environmental Conditions – ACLS & Construction Annual Surveys • Resident-centered survey process • Increased focus on observations and interviews with minimal record reviews • If compliance concerns are being identified, the survey will be expanded to clarify concerns and to determine if the facility is in compliance Top 10 Deficiencies (07/01/2013-06/30/2014) 1. Health Care 2. Medication Administration 3. Housekeeping and Furnishings 4. Personal Care and Supervision 5. Nutrition and Food Service 6. Infection Prevention Requirements 7. HCPR Checks 8. Resident Rights 9. Tuberculosis (TB) Testing 10. Hot Water Temperatures 4 10/6/2014 Medication Aide Testing • Effective May 1, 2014, verification for any medication exam results is ONLY available via the NC Adult Care Medication Aide Testing Website: https://mats.dhhs.state.nc.us:8598/searchVerifications.aspx • Questions or request for information for any testing by Adult Care Licensure Section – Via email: [email protected] or – Via phone (919-855-3793) M-F 8:30 am- 4:00 pm Awake Staff • A family care or adult care home with 12 or fewer residents with residents who are not cognitively oriented, present with wandering or elopement behaviors, or are not able to utilize a call system or do not have the ability to know where and how to reenter the facility, must ensure the resident’s needs are met and supervision provided with awake staff. • Additional staff employed as needed for supervision and care of residents - 10A NCAC 13G .0601(d) • Supervision of residents in accordance with resident’s assessed needs, care plan and current symptoms - 10A NCAC 13F/G .0901 (b) Locked Closets • 10A NCAC 13F .0306(a)(5) & 10A NCAC 13G .0315(a)(5) • If a resident’s wardrobe closet is large enough for an individual to be in the closet, then the lock must allow for anyone in the closet to independently open the door and walk out of the closet 5 10/6/2014 Environmental Conditions • ACLS & Construction staff take photos as part of their survey protocol • ACLS - baseline photos of the common living room and a common bath and environmental conditions when noncompliance exists or when there is a complaint with specific allegations regarding the environment • No individuals, residents or staff, will be included in any photos Environmental Conditions CONSTRUCTION SECTION 10A NCAC 13F.0311 – Other Requirements (a)The building & all the fire safety, electrical, mechanical, and plumbing equipment in an ACH shall be maintained in a safe and operating condition Construction recommends licensure action if there are egregious conditions or after follow-up visits have been conducted & compliance has not been achieved by the facility. 6
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