March 2014

March 2014
More businesses are making
the switch to Natural Gas.
See back page.
Bus Stop:
Natural Gas
UGI continues to expand its “fuel-print” in providing
service for compressed natural gas (CNG) stations –
primarily used by commercial vehicles – throughout
its northern, eastern and central Pennsylvania
service territories.
Recently, CNG from UGI gas service facilities began
serving two fast-fill stations at River Valley Transit (RVT)
in Williamsport. The RVT fleet includes four dedicated
natural-gas powered passenger buses. Dedicated
vehicles operate solely on natural gas; fast-fill pumps
complete fueling in 5 minutes or less.
The second station is open 24/7 to the public and
currently serves vehicles of 12 Williamsport-area
commercial customers through a credit card scanning
payment system. RVT is the mass-transit carrier for the
Greater Williamsport Area and most of Lycoming County.
In partnership with UGI, RVT is steadily growing its
commitment to natural gas. “We are pleased to be
working together and are happy with our progress,’’
said Bill Nichols, General Manager.
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Refueling one of four passenger buses powered by
compressed natural gas (CNG) from UGI gas service facilities
at the River Valley Transit (RVT) station in Williamsport are,
left to right, Andy Rohrer, UGI Project Leader - Key Accounts;
and RVT employees Kevin Kilpatrick, Planning Manager;
Doug Lechler, Class A Diesel Mechanic (operating pump);
and Dennis Hahn, Fleet Manager. Rohrer headed UGI
involvement in the CNG station project.
Kevin Kilpatrick, Planning Manager, said RVT plans to
convert their entire 29-bus fleet to CNG within 10 years.
He cited fuel cost savings of nearly half with CNG
($1.99 Gasoline Gallon Equivalent) over diesel fuel at
an average of $3.65 per gallon. Kilpatrick also noted
the clean-burning properties of natural gas. “When
we change the engine oil, it is crystal clear,’’ he said.
“We expect this to add to the lifespan of our buses,
which is about 12 years with diesel fuel.’’
Genetti Hotel and Suites, a public customer, is reaping
similar cost benefits with CNG for their dedicated
van that shuttles guests between the hotel and
Williamsport Regional Airport.
Marc Schefski, General
Manager, estimated fuel
savings of approximately
$1,300 per year.
UGI ranked “Highest in Customer Satisfaction With Residential
Natural Gas Service in the Eastern U.S. Among Large Utilities”
UGI received the highest numerical score among large utilities in the Eastern U.S. in the proprietary
J.D. Power 2013 Gas Utility Residential Customer Satisfaction StudySM based on 64,602 interviews
ranking 10 providers in the Eastern U.S. (CT, DC, MD, MA, NH, NJ, NY, PA, RI, VA). Proprietary study
results are based on experiences and perceptions of consumers surveyed September 2012-July 2013.
Your experiences may vary. Visit jdpower.com.
UGI Donations Support
Learning for Children
UGI Utilities, Inc., has donated $5,000 to
Misericordia University in Dallas, Luzerne
County to help children with speech and
language disorders.
The contribution will support programs in
the university Speech-Language Pathology
Bob Stoyko, UGI Vice President - Marketing and Customer Relations, second from
Department. The Speech-Language and
right, presents a check to Dr. Thomas Botzman, President of Misericordia University.
Hearing Center at Misericordia provides free The grant will be used to support programs that treat children with speech and
language difficulties. Also pictured are Lisa Ninotti, UGI Community Relations
services to grades K-3 children with a wide
Manager, and Don Brominski, Director - Business Development.
range of communication difficulties. The
grant will help provide assessment and treatment to prevent students from falling behind in the classroom.
Donations are part of an ongoing effort by UGI to assist communities improve early childhood literacy, science
and math curriculum, and job skill development.
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Get Connected with UGI
Interested in more facts like this? Please visit UGI’s blog, UGI Connection,
at blog.ugi.com for additional messages about:
k Conversion to Natural Gas k Energy Conservation
k Natural Gas Efficiency k Natural Gas Cooking
k Industry News
Demand for Natural Gas Service Remains High
UGI Adds Record Number of New Customers in 2013
Last year, 15,003 homeowners added natural gas service throughout the UGI service
territories. This includes service for both newly constructed homes and homeowners
who converted to natural gas from other fuels or upgraded their service to add
natural gas for heating.
In addition, UGI added 1,888 commercial businesses
(both newly constructed facilities and those which were
converted to natural gas or upgraded service to add
natural gas for heating). That brought the total number
of new customers in 2013 to 16,891, eclipsing the 2012
record number by approximately 500.
Because natural gas prices have sharply decreased over the
past five years, customers who choose natural gas are saving
significant amounts of money on their fuel service.
For further information about converting to natural gas or upgrading
your service to add natural gas for heating, please contact 1-800-276-2722.
To report a gas leak or odor,
please call 1-800-276-2722 and select option 1
(available 24/7). Para informar de un escape de
gas u olor, por favor llame al 1-800-276-2722
y seleccione la opción 1 (disponibles 24/7).
For non-emergency requests, you may call
1-800-276-2722 weekdays from 8 a.m. to 5 p.m.
To pay your bill online and learn more about
natural gas, please visit: www.ugi.com.
Get more energy tips and
news from UGI via your
favorite social media sites:
facebook.com/ugiutilities
twitter.com/ugi_utilities
youtube.com/ugiutilities
blog.ugi.com

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