RadioPro Dispatcher Computer Aided Dispatch over IP for Kenwood NEXEDGE Radios RadioPro Dispatcher is a software console for Windows™ operating systems and optimized for Kenwood NEXEDGE radio systems. Optional modules include Voice Dispatch, Text Messaging, History Logging with Voice Playback, and Archive Search. It is an ideal solution for projects requiring communication with multiple simultaneous NEXEDGE radio Talk Groups. The Talk Groups may be centrally located or scattered among various locations connected by an IP network. Multiple RadioPro Dispatcher clients may be centrally located or scattered among various locations. RadioPro Dispatcher is designed with an intuitive user interface to minimize learning time and to maximize a user’s efficiency. RadioPro Dispatcher systems include dispatch client software, RadioPro IP Gateway hardware, and one-time licensing. Systems may also utilize the RadioPro Mobile app for Android and iOS (iPhone and iPad) devices, as well as the RadioPro Lite application for PCs and laptops. A host of accessories are available to implement an enterprise solution. These approved devices include desk microphones, headsets, footswitches, and touch screens – all with PTT capabilities. RadioPro Dispatcher is the most feature-rich dispatch console product for Kenwood NEXEDGE radio systems, with the following elements: • • • • • • • RadioPro Dispatch Software +1 844-832-5577 www.radiopro.biz [email protected] Voice Dispatching for a maximum of 40 simultaneous Talk Groups Voice and Event Logging and Replay Text Messaging Multi-Select with Select/Unselect Audio Cross-Muting Custom Action Buttons for All-Call, All-Text, and All-Emergency Archive History February 2014 Dispatcher RadioPro System As shown in the diagram below, a RadioPro system may have a mixture of client types; Dispatcher, Lite, and Mobile. The IP Gateways interface the radio system to an IP network, ensuring easy wide-area deployment without purchasing and configuring server PCs. Ordering Information R1-61753 RadioPro Dispatcher client software and connection license R2-61750 Accessories RadioPro IP Gateway Kit, includes cables and power supply See the RadioPro Accessories Catalog Each Dispatcher client requires a Key that specifies that number of connected IP Gateways licensed. See Quotation Tool. Notes Kenwood NX-800 control station radio should be supplied by Dealer. Dispatcher console PC, microphone, PTT accessories, and desk speakers should be supplied by Dealer or End-user. See Quote Tool for additional details. RadioPro Dispatch Software +1 844-832-5577 www.radiopro.biz [email protected] RadioPro Dispatch is a Trademark of CTI Products, Inc. NEXEDGE is a registered trademark of JVC Kenwood Corporation Windows is a registered trademark of Microsoft Corporation Dispatcher Features Main Window Radio Controller Panel Talk Groups (Channels) Color Coding of Controllers Receive Volume and Mute Transmit Indicators Receive Indicators Subscriber Panel Sort Subscriber List Search for Subscriber Action Buttons PTT Grouping of Subscribers Recent History Panel Events Recorded Number of Events Displayed Notes Playback Sorting Text Messaging Panel Message Details Tool Bar Microphone Audio Select and Unselect Audio Archive Custom Action Buttons 40 max Unlimited colors Individual slider for each controller Transmit Icon, Private or Group Icon, Destination Radio ID and Alias Name Receive Icon, Private or Group Icon, Initiating Radio ID and Alias Name Alphabetic or Numeric, Radio ID or Alias Name Radio ID or Alias Name Radio Check, Call Alert, Remote Monitor, Remote Enable/Disable For initiating Private or Group calls Subscribers may be organized into Groups for better viewing Received and Transmitted Voice calls, Call Alerts, Emergencies, Text Messages 1 – 500 Events Multiple Notes can be added to any event Instant Playback of any Voice events Sorting by Time, Gateway, Source ID, Zone, Channel, Details, or Note Time, Source ID, Destination ID, Direction, Receipt Acknowledgement, Text Volume Slider and VU Meter Volume Sliders Opens Archive History Window Configurable for All-Call, All-Emergency, Call-Selected, Tone-before-call Archive History Window Search Filters Time Event type Custom Export File type Presets or custom Notes, Audio, Emergency, Alerts, Text Radio ID, Alias Name, Source, Destination, Channel, Zone Comma-separated-values (CSV) Miscellaneous Call types Multi-select Cross-muting Positioning of windows and panels General Purpose I/O Vehicle Telemetry Network bandwidth Supported Accessories RadioPro Dispatch Software +1 844-832-5577 www.radiopro.biz [email protected] Group, Private Method: Buffered audio stream Types: Acoustic, RF (cross-channel) Dockable as separate windows, or layered as tabs Optional feature supports stand-alone IP modules Support for Tallysman Sprite TW200 22kBytes/s per audio stream Microphones: USB, analog, Blue Tooth Monitors: Touch screen PTT buttons: Mouse, USB desk mic, USB footswitch RadioPro Dispatch is a Trademark of CTI Products, Inc. NEXEDGE is a registered trademark of JVC Kenwood Corporation Windows is a registered trademark of Microsoft Corporation Dispatcher PC and Network Requirements PC minimum specs PC platforms certified Network bandwidth Operating System Windows XP Pro, 7 Pro, 8 Pro Processor Intel Core i3 (minimum) Memory 4 GB min, 8 GB recommended Graphics Integrated Network Interface Integrated Sound Integrated (with external speakers) st 1 Hard Disk 160 GB (for OS) nd 2 Hard Disk 500 GB (for history logging) see note Dell Precision T3400, Dell Optiplex 7010, HP dc7900 22kBytes/s per connected IP Gateway Notes for History Logging At normal sampling rate of 11k samples per second, continuous (100% duty) recording of one radio channel for 24 hours will require 2G Bytes of hard disk space. Normal channel activity ranges from 10% to 60% duty. RadioPro Client Comparison Feature Dispatcher Lite Mobile Simultaneous Talk Groups Clients Private and Group calls Tones before voice Pre-recorded voice Control Station Display Radio ID Aliases PTT device support Cross-muting Select and Unselect volume Multi-select Tx VU Meter Subscriber Groupings Subscriber Sort & Search All-call, All-text, All-emergency Radio Check Call Alert to subscriber Remote Monitor Remote Disable/Enable Custom Action Buttons Text Messages, free-form Text Messages, pre-formatted Voice and Event Logging Dockable panels OS License location License method 1-40 1-40       Acoustic & RF             1 1-40  1 1-40  RadioPro Dispatch Software +1 844-832-5577 www.radiopro.biz [email protected]   XP Pro, 7 Pro, 8 Pro Local PC File & USB key    Acoustic      24 hours  XP, 7, 8 IP Gateway File iOS ≥ 4, Android ≥ 1.5 RadioPro Dispatch is a Trademark of CTI Products, Inc. NEXEDGE is a registered trademark of JVC Kenwood Corporation Windows is a registered trademark of Microsoft Corporation