Download the APMAX IPTV Brochure

Multiple Video Solutions on One Platform
Innovative Systems is now offering a proven, reliable platform for delivery
of IPTV video features for your IPTV network. The APMAX is a purpose
built, redundant, carrier grade system offering enhanced voice and IPTV
services from the same hardware platform.
IPTV Middleware
- Whole Home DVR
- Customer Control of DVR via Web Portal
- DVR & Channel Control Using
Smartphones and Tablets
Extensive Live Testing Lab
- Local Weather App
With an in-house Central Office and 150 streams of live video from a
regional headend, Innovative Systems IPTV services can be rigorously
tested. The product is also deployed in our employees homes thus
receiving the ultimate test, our families.
- VOD and Pay Per View
Committed to the Independent Telco Market
Innovative Systems serves this market with three distinct product
lines: APMAX Voice, APMAX IPTV Video Services, and eLation
OSS/BSS solutions. There are over 1200 systems from the Innovative
Systems product lines deployed in North America.
- Virtual Remote™ for Customer Care
- What’s Hot App
- Subscriber Adjustable EPG Display
- Integrated Caller ID Screen Pop
- APMAX Voice Message Waiting Indicator
- Listen to Voicemail on TV with APMAX
Unified Messaging
Industry Best Administrative Tools and a Great User
Experience
- Bandwidth Management
From a logical and functional administrative UI to the simple and
intuitive on screen display, Innovative Systems provides systems that
are easy to use.
- And More!
- Settable Skip Forward and Skip Back
Video Monitor
- Monitors IPTV Streams from the headend
to detect video and audio issues
What’s New
- Real Time Customer Support Monitor App
& Technical Interface
• Set your Default Guide - Full Screen or
Corner Screen
- Works with all IPTV Middleware Vendors
• Boot-Up Trouble Screens
• Weather App With Animated Radar
• InnoStream VOD Service
• Restart TV* (see page 5 for more information)
Video Streaming
- Program Scheduling
- Video Library Stored in the APMAX
- Stream Videos to your IPTV Channels
- Works with all IPTV Middleware Vendors
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Innovative Systems reserves the right to change specifications without notice
"After reviewing vendors in the space, we selected Innovative
Systems to provide our Middleware because of their
commitment to the Telco market and providers like Integra."
Mary Korthour, VP/GM Integra Telecom, Prior Lake MN
“I was very skeptical when Innovative personnel said they could
have a Set Top Box up and running with the APMAX Middleware
in one day and low and behold they pulled it off !”
Jimmy Todd, CEO, Mutual Telephone, Little River, KS
"By having more control over the STB software, Innovative’s Middleware
solution makes it easier on us as service providers and less service
disruptions for our customers. We have also not seen box freeze-ups
requiring reboots which is something that really wears on a customer.”
Tommy Swaringen, Operations Manager, Cap Rock Telephone Coop, Spur TX
“The Virtual Remote™ lets our service center staff take control
of the customer’s STB without having to send a truck out, in
some cases fifty miles or more. We believe this functionality will
save us a lot of money over the long haul.”
Keith Larson, GM, DCT, Carrington ND
“Being built from the hardware side forward was the main reason we
chose the APMAX™ Middleware solution. The majority of the middleware
vendors, while being visually appealing, lacked a lot of stability on the
back-end, the more things that we can administer from our central office
the better it is for us.”
Rob Petruk, Gosfield North Communications CEO, Cottam ON, Canada
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Integrated Subscriber Management Tools Improve
Support Efficiency
With the Innovative Systems IPTV Middleware solution no extra
hardware or software is needed to quickly address customer
service questions. Account management and diagnostic screens
allow for quick provisioning and deployment of services with
minimal training time.
Most subscribers have multiple set top boxes in the home and
the subscriber management system can automatically “ping”
the subscriber’s STBs to quickly identify a STB that isn’t able
to respond to the ping.
Easy Report Creation
A drag and drop feature in the APMAX UI
allows administrators flexibility in creating
custom reports. The search parameters can
be saved for future use.
Bandwidth Diagnostic Tester
Virtual Remote ™
The majority of video issues your customers have involve the remote
control. With the Virtual Remote™, your support team can take control
of a customer’s remote and walk them through the program guide or
help them change their settings, thus eliminating the need for a costly
service call.
Through the subscriber STB, your installation
techs can use the bandwidth diagnostic tester to
ensure an installed system is able to work at the
desired bandwidth for a given location.
STB Audit
Assist operators in knowing the health of their
deployed STBs. Confirms channel package authorization, verifies MAC address, reports versions and
counts. Reports on health status of the hard drive,
available space, viewing time and more.
Boot-up Trouble Screens
Will only appear if trouble occurs. Potential
problems – waiting for address (no network
connection or no DHCP server), no time server
or no SI stream or DHCP parameters are incorrect.
Channel Stats
Use this tool to determine peak times and days
that your customers are viewing channels
watched and not watched. Statistics are
exportable to spreadsheets and graphs.
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Innovative Systems reserves the right to change specifications without notice
Industry Leading Features
Innovative Systems IPTV Middleware
gives the user features they don’t want
to live without.
DVR Web Control
From the office, on the road or anyplace there is an internet connection,
subscribers can manage their DVR.
Subscribers can also control APMAX
Voice Services from the same portal.
Subscribers can record, delete and reschedule programs online from
a password protected Web Portal.
Whole Home DVR
Standard STBs in the home can take
advantage of the record and play
functionality of the home’s DVR STB.
Weather App
Current weather conditions and
forecasts as well as animated radar
are one button away with the Weather
Plus Option.
Pay Per View
With proper promotion, PPV can be
the differentiator in making your
video service a profitable one.
What's Hot App
The What’s Hot App gives users real
time information about what others in
their area are watching. Users can view
most watched TV programs, Recorded
Programs and Series Recordings in their
service area.
Restart TV
Allows subscribers to restart programming already in
progress. Requires InnoStream server and approval from
content owners for implementation on channels.
Innovative Systems reserves the right to change specifications without notice
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Customers can Customize the Program
Guide on Their TV
The Innovative Systems IPTV Middleware solution
allows subscriber control of the number of rows,
columns and text size. They can also set their
default guide to a full screen guide or a corner
screen guide. This differentiating feature allows
for guide sizing which accommodates different
size TV screens.
Now Playing Feature
If a subscriber wants to get a quick snapshot
of what’s happening on their IPTV service all
they have to do is press OK on the remote.
A popup will display on the screen showing
the channel that’s on live TV, the channel they
are watching and the channel(s) that their
DVR is recording.
System Messaging
Send operator messages to all STB’s or a group
based on STB model, service area, trial group, IP
address, FIPS, package and GPS region. Let your
customers know about outages, channel lineup
changes and for marketing new features
Smartphone and Tablet
DVR and Channel Control
iOS and Android devices can
have program search, remote
control and DVR Web Control
for their video.
Use the ManageMyTVs App and turn your iPad into
a remote control, manage your recordings, and view
guide data remotely.
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Innovative Systems reserves the right to change specifications without notice
VOD (Video On Demand)
Give your subscribers movies at their finger tips
with the touch of one button! Plus have the same
parental controls as live TV. VOD uses the same
billing files as Pay Per View and you can read
more about VOD on page 9.
Games
Solitaire, Spider Solitaire, Minesweeper, Memory
and Sudoku available through your STB for a
complete User Experience.
Blended Telephony Features
Give your subscribers true blended service
with the integration of Caller ID Screenpop,
Voice Message Waiting Indicator*, Recent
Callers List, and Voicemail playback as well
as Voice to Text on the TV*.
(Requires APMAX Unified Messaging
and Voice to Text Option)
Easy Guide Search
Allows users to click on a program in the Guide
and hit the Search (Yellow) button to see a listing
for the future availability of the same show. You can
even go back in time in the Guide to search for a
program you just missed. The Title Search feature
allows users to search for programming based on
key words in titles. If a subscriber sees a program
in the guide or from a search that they want to
record, the One Time, Series and Reminder
options will cover all the scenarios.
Innovative Systems reserves the right to change specifications without notice
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Parental Controls
Take control of your children’s viewing times and
what they are allowed to watch with Innovative’s
feature-rich Parental Controls. Users can set
restricted viewing times by “Time of Day” and
“Day of Week”. They can also set Programming
Limits based on Motion Picture ratings or TV
ratings. If there is an attempt to tune to a channel
during a restricted time or with a rating at or
above the rating limit, a PIN must be entered.
Users can also restrict display of program titles
at or above the rating limit in the guide.
DVR Folder Management
Management of DVR recordings has never been
easier and can be done from one screen with
the whole family having their own folders for
recorded programs. This feature is now even
more valuable with Whole Home DVR.
Slow Motion
Customers can use slow motion on that great
sports play or see if the ref made the right call.
Whole Home Bandwidth Management
Innovative Systems’ Intelligent Whole Home
Bandwidth Management makes IPTV
manageable on twisted pair. It is great for
homes with multiple TVs but limited bandwidth. Whole Home Bandwidth Management
intelligently supports DVR recordings
without exceeding available bandwidth. This
provides customers with easy-to-manage
bandwidth allocation.
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Innovative Systems reserves the right to change specifications without notice
Innovative Systems Video On Demand (VOD)
VOD gives your subscribers the ability to watch local content, "just aired" content from broadcasters and even current
movies. Innovative Systems' VOD service is engineered to interface with multiple IPTV Middleware systems.
How it All Works
1. Asset is caught via a catcher.
2. InnoStream VOD Server takes the asset
from the catcher and encrypts it.
3. Encrypted asset is placed on InnoStream
VOD Server.
4. VOD Metadata pushed to Middleware(s)
Local content VOD examples: local high school
sporting events, church services, city council
meetings.
InnoStream Server
- HP DL380 Platform up to 20 TB storage
- Video On Demand (VOD)
° Integrates with most catcher systems
° Trick Play up to 300x speeds
° Interface to multiple middleware systems simultaneously
- Up to 1 Gbps VOD streaming output
- System Monitoring
° Easy to use Graphical User Interface
° Real-Time usage statistics
Innovative Systems reserves the right to change specifications without notice
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Two Important Features that Affect QoS and Video Content Management
The APMAX has a service that can schedule and deliver video streams to specific channels and another service
that monitors your IPTV video channels in real time.
Video Streaming
The APMAX can deliver video streams efficiently with a user friendly interface that allows you to
load video files and stream them to specific channels.
How it Works
Videos are uploaded to the APMAX Video Library and then you can assign single or
multiple video files to an IPTV video channel(s). Scheduled videos can play at a specific
time on their designated channel. With Innovative Systems’ IPTV Middleware solution,
the video title and description will appear in the Program Guide. Video Streaming will
automatically convert most video file types to the required TS format. This solution will
work with any IPTV Middleware vendor.
Application Examples
Help Videos, Governmental Meetings, Local Sports and Local Events
Video Monitor
Monitor your IPTV video channels in real time. Video Monitor
includes a technical interface and a CSR/Support facing dashboard.
Innovative Systems Middleware customers can easily import their
channel lineups into the Video Monitor. This solution will work with
any IPTV Middleware vendor.
How it Works
Specific parameters that affect the quality of your video streams can be selected by your
technical group and if a video stream falls below any of these parameters an alarm will
display in both the technical and CSR/Support interfaces. The service offers exportable
history and data reports.
“At GPC we feed the APMAX Video Monitor to a big screen in our
NOC and it’s a great tool for us to instantly monitor a couple
hundred channels for any audio or video issues.”
John Greene, Chief Network Engineer
Great Plains Communications, Blair NE
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Innovative Systems reserves the right to change specifications without notice
Meeting ISO 9001:2008
Certification Standards
Description
Innovative Systems is certified for
meeting the ISO 9001:2008 standards
of quality management.
Innovative Systems is meeting their
established quality objectives and a
recent customer satisfaction survey
indicates that they have improved their
already excellent satisfaction ratings.
ISO 9001 provides a framework for
quality management throughout the
processes of producing and delivering
products and services for the customer.
More than half a million organizations
in over 149 countries are implementing
these standards.
Specifications
Physical Size (height x width x depthh 1.75”H x 17”W x 14.25”D
Weight
10.5 lbs
Mounting
Brackets available for
mounting in 19”,23” and
26” racks
Environmental
Operating Temperature Range
Relative Humidity
65 to 110F (18C to 43C)
10-90%, non-condensing
Power Requirement
Per Unit
Voltage
Current
Recommended External Fuse
-42 to -56 VDC
1.2A typical, 2.0A Max Startup
3.0A
Front Panel
LEDs/Indicators
Power
Minor (alarm)
Major (alarm)
Green
Amber
Amber
Red
Connections
Power and Alarm
8 Position Terminal Block
Ground, -48V, critical, major,
minor
Serial Ports
Two 25-Pin Female D-sub
Connectors.
(RS232/RS449/V.35 capable)
Ethernet
Five RJ-45 Connectors
10/100/1000 One RJ-45
Connector 10/100
DS-3
Two BNC Connectors
(one Tx and one Rx Providing
one DS-3)
DS-1
One 37-Pin Female Connector
Providing Eight DS-1s
Interfaces (per system)
IP
48 ports - IP - SIP, FTP, TFTP,
RTP, HTTP, HTTPS, XML,
SOAP...
TDM
416 DS-1 (384 DS-0s)
4Two DS-3 (1344 DS-0s)
4Four RS 232/449/V.35
4MF and DTMF
4SS7 (ISUP, TCAP, AIN)
Innovative Systems reserves the right to change specifications without notice
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Innovative Systems • 1000 Innovative Dr. • Mitchell, SD 57301
605-995-6120 • [email protected] • www.innovsys.com

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