Airwave - Netzwerkmanagement & proaktives Servicemanagement Network Insights via Clarity March 7, 2017 [email protected] Consulting System Engineer Mobil First Architektur Ganzheitlich RAP Clarity IAP IAP VIA V CLARITY AP P N CAP IAP IAP IAP IAP IAP IAP VPN Aruba OS Switch CPPM Aruba Beacon Meridian APP 2 AirWave: Network Management Zentrales Management Konfiguration Firmware-Verteilung Compliance Wi-Fi Monitoring&Visualisierung Geräte-Erkennung Klassifizierung Diagnose Client ReportingundAnalyse der hystorischen- /Echtzeitdaten RF Device Wired Remote Reporting&Compliance Dashboards Rogues App Network Historic Logs & Custom Reports 3 Top 5 Anwendungsfälle für AirWave 1.Kapazitätsplanung – Proaktiv identifizieren der Radios / APs, welche die maximale Kapazität erreicht haben 2.Helpdesk und Fehlerbehebung – Vereinfachte Suche und detaillierte “Drill-Downs” für die Client RF-Performance und Analyse 3.Alarmierung und Reporting – Hilft IT Administratoren herauszufinden, was im Netzwerk passiert 4.RF Optimierung – Schnelle Identifizierung von RF Performance-Problemen, Störquellen und RF Statistiken 5.Transparenz im Netzwerk – Proaktive Überwachung der Geräte, Anwendungen, APs, Controller………. 4 Airwave Analyze and troubleshoot faster Visualize performance and coverage with VisualRF™ − Network wide mapping: Clients, devices, rouges, non Wi-Fi interferences − Context overlays: AppRF, Client Health, UCC, Voice, Channel, Channel Utilization, Speed, Heatmap − Location tracking − Heatmap history/playback − Site planning 5 Airwave Deliver outstanding network performance and user experience Powerful end-to-end monitoring with granular insight Complete network insight − RF performance, coverage, usage statistics & client health − Users, clients, wireless & wired devices, applications & network services Proactive alerting − Real-time, customizable − Over 30 identifiable events Rich historical reporting − Network trends, security & compliance − Customizable + 20 pre-defined App & Web Analytics UCC Performance 6 Airwave Clarity Live Monitoring live client data flow Visualize: – Radio Association – Authentication – DHCP – DNS Customizable thresholds & timelines View failure rates & response times Drilldown widgets Holistic network view 7 Airwave Pro-active Insights using Clarity Synthetic – Ability to simulate network traffic using synthetic clients – Schedule tests or run tests on-demand – Pro-active alerts to boil up trends – Built-in KPIs to track the health of the network – New Dashboard for Clarity Synthetic – Ability to correlate synthetic results with other network data on AirWave – NBAPI to export test results to 3rd party collectors – AirWave 8.2.3 and AOS 6.5 (2xx platform), 6.5.1 (3xx platform) – Synthetic will not be supported on 1xx platform – AirWave beta Q4/2016 8 Clarity - Live Real Time Insights 9 Real Time Insights using Clarity Live – Inline Monitoring for associated clients – Ability to monitor – Association time DHCP, DNS, RADIUS AirWave – Authentication time – DHCP time – DNS time Controller or Instant – New dashboards for Live – Network and Client level Live views – Trends and patterns based on KPI/SLAs – AOS 6.4.3 + AirWave 8.2 10 Association Metrics Association Req Association Resp – Time between association request and response – Track reason codes – 90 reason codes in total (802.11 + Aruba) – For e.g. ClientMatch, STA blacklist, VOIP CAC, AP busy, STA left, age out etc. – Reason for association failure categorized into various buckets – Tracked on a per-client basis on the AP – Aggregated association information is shared every 1 min 11 Authentication Response Times & Failures 802.1x packets before 4-way 4-way MSG 1 (ANonce) MSG 2 (ANonce & SNonce) MSG 3 Set PTK & GTK MSG 4 (DONE) Authenticator – Time between authentication request and a successful auth – Transactions vary based on auth type – Auth types supported – Open, MAC auth, PSK, Dot1x , Captive portal – Tracked for new clients and roaming clients – Tracked on a per-client basis on the controller – Aggregated info is shared with the controller every 5 sec 12 DHCP Response Times and Failures Discover – Time between the DISCOVER and ACK – Includes DHCP RENEW Offer – Tracked on a per-client basis at the controller Request ACK DHCP Server – Track NAK, DECLINE & RELEASE info as well – Aggregated DHCP info is shared every 5 sec 13 DNS – Time between the controller getting the query and receiving a response Query – Measuring the DNS server response, but not the URL request info – Tracked on a server basis on the controller (and not on a client basis) Response DNS Server – Aggregated info is shared every1 min – Max of 16 DNS servers tracked 14 Clarity - Synthetic Pro-active Insights 15 Pro-active Insights using Clarity Synthetic – Ability to simulate network traffic using synthetic clients – Schedule tests or run tests on-demand – Pro-active alerts to boil up trends – Built-in KPIs to track the health of the network – New Dashboard for Clarity Synthetic – Ability to correlate synthetic results with other network data on AirWave – NBAPI to export test results to 3rd party collectors – AirWave 8.2.3 and AOS 6.5 (2xx platform), 6.5.1 (3xx platform) – Synthetic will not be supported on 1xx platform – AirWave beta Q4/2016 16 Synthetic Client - Options Airwave Airwave Clarity Server (CS) Clarity Server (CS) AP AP AP AP AP AM & Synthetic Client AP as a Synthetic Client AP AM 17 Clarity Engine Clarity Server (CS) • Simulates the client stack for AP & AM based synthetic • Acts as an endpoint for performance tests • Available as an ISO in phase 1 • Support for bare metal will follow • ZTP for installation • Manual, DHCP, DNS • AirWave will act as the UI • No UI, CLI • Airwave 3rd party consumers can leverage JSON data for visualization Synthetic Client 18 Synthetic Transactions Network Traffic Config Result Connectivity SSID/BSSID Scan response time, association response time Authentication Credential/Certificate (Open, PSK, EAP-PEAP, EAP-TLS) Auth time, 4 way handshake DHCP None # of servers, response times, active server DNS V4 or v6 IP address, response time ICMP Destination, packet size Loss, success/fail, response time Tracert Destination, TCP/UDP/ICMP Hop count, response time 19 Synthetic Transactions Application Traffic Config Result Web page load time URL, http/https Success/fail, response time iPerf Server IP, UDP (MTU, BW, duration), TCP (MTU, window size, duration) Loss, jitter, BW, throughput Speedtest Server IP, location etc. Upload, download speeds 20 Clarity Syntetic - Live View 21 Clarity – Mobile App 22 How will the Clarity Mobile App help? – Mobile app acts as a “virtual IT assistant” – Use cases – Informs users about the network health and offers tips to improve it – Collects metrics from the environment and sends it to a central engine for correlation – White label app and SDK – Support for smartphone and laptop OS – iOS, Android, Windows, OSX – Release timeframe – TBD* 23 AIRHEADS COMMUNITY – – – – – – – – 50K+ Mitglieder 13% or 5,000 Mitglieder EMEA + 1K Mitgliederzuwachs pro Monat Community für: Kunden/Partner/Mitarbeiter/ Influenzer 117k Forumeinträge 7200 akzeptierte Lösungen Durchschnittliche Antwortzeit ca. 18 min 2.6 Mio. Besuche in 2015 24 Deutschsprachige Airheads Gruppe für Partner ! In dieser Gruppe werden lokale Inhalte für deutschsprachige Partner & Reseller bereitgestellt und sie dient dem Austausch mit dem lokalen HPE Aruba Team. Dies ist eine geschlossene Gruppe und veröffentlichte Inhalte bleiben innerhalb der Gruppe. Die bereitgestellten Inhalte umfassen das gesamte Produkt- und Lösungsportfolio von HPE Aruba. Diese Gruppe ist ein Zusatzangebot zur globalen englischsprachigen Airheads Community die weiterhin für Hilfestellungen und Diskussionen verwendet werden soll. Der Zugang wird nach Anfrage unter u.g. Link “ask to join” freigeschaltet: http://community.arubanetworks.com/t5/Airheads-Channel-Group-German/gp-p/Germany 25 Deutschsprachige Airheads Gruppe für Partner – wie Mitglied werden? In der globalen Airheads Community Mitglied werden. Via community.arubanetworks.com -> Register Angemeldet auf http://community.arubanetworks.com/t5/Airheads-Channel-Group-German/gp-p/Germany gehen und “ask to Join” klicken. Der Zugang wird dann innerhalb von 48 Stunden freigeschaltet. 26 Deutschsprachige Airheads Webinarserie wird fortgesetzt Anmeldung unter: http://bit.ly/AH_Webinar_Series_German 27
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