Community Manager (m/f) – Turkey - Games

Stellenangebot vom 01.09.2016
Community Manager (m/f) – Turkey
Fachrichtung:
Art der Beschäftigung:
Eintrittsdatum:
PLZ / Ort:
Land:
Community Management /
Customer Service /
Support
Vollzeit
ab sofort
10245
Deutschland
Firmendaten
Firma:
Straße & Hausnummer:
PLZ / Ort:
GAMEVIL Europe GmbH
Rotherstraße 18
10245 Berlin
Ansprechpartner
Name:
Position:
Straße & Hausnummer:
PLZ / Ort:
E-Mail:
David Mohr
Rotherstraße 18
10245 Berlin
[email protected]
Job-Beschreibung
GAMEVIL, a global leader in smartphone games, is looking for motivated and enthusiastic
individuals to join its European Community Management team. This is a full-time position in
Berlin, Germany, and is available immediately.
Primary Responsibilities:
Responding to inquiries and assisting users with resolving issues through email and
social channels, as well as through the GAMEVIL support tools will be a key element of
this role
Gather and analyze community feedback from email and social channels
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Work closely with game development and producers in USA and Korea to ensure quality
service provided to users
Manage and run events for social channels such as Facebook and Twitter
Analyze and summarize various aspects of event results
Meet submission deadlines
Requirements:
Strong written and verbal communication skills in both English and Turkish (native level
preferred)
Ability to work in a fast-paced environment
Ability to research and find suitable answers on any topics
Attention to detail
Basic understanding of copyright issues
Understanding of cultural and ethical issues for Turkish and English language
Familiarity with various online/mobile game genres such as role-playing, FPS/Action and
sports
Preferred Skills:
Experience in game industry as a game master, community manager or contributor to
various media
Additional language skills are a big plus (especially Korean, Russian, German, French,
Spanish or Portuguese)
Experience with streaming video through Youtube/Twitch
Education/Training:
• University degree or professional degree preferred
To apply, please send your cover letter and resume with email
title “CSCOM Turkey” to [email protected] .
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