Chapter 18: Modeling reputations Atsushi Iwasaki 1 18.1 An Alternative Model of Reputations • A single long-lived player, or the firm • A continuum of small and anonymous players, or consumers, indexed by i [0,1] • In each period t, the firm chooses an effort level a1t {L, H} • Each consumer is long-lived and observes an idiosyncratic realization of a signal. – The two possible values: z (good) and z (bad), with marginal distribution • In each period t and for each group of consumers having experienced a common history of signals, a proportion of this group receives the good signal. 2 Payoffs of the game • The (normal) firm's stage-game payoff depends on – its revenue: a function p(F) of consumer expectations about effort – its costs: Low effort is costless; high effort is c. • A consumer receives payoff 1 from signal z- (good) and 0 from z (bad). • Consumer expectations: – a distribution function F(x) – The proportion of consumers who expect the firm to exert high effort with probability less than or equal to x. • The revenue function p(F) is strictly increasing, so that higher expectations of high quality lead to higher revenue; • 3 完全価格差別モデル (perfect price discrimination) • 各消費者は毎期毎に1単位の財を購入 • 企業は各消費者にその留保価格を支払わせる:各消 費者が支払いたい価格? • p(1): 消費者が確率1でhigh effortを予想しているとき の収入 • p(0):消費者が確率0でhigh effortを予想しているとき の収入 • を仮定することで,high effortがefficient • 同様に を仮定することでhigh effortが the pure Stackelberg action for the firm 4 Firm’s types and replacements • In the repeated game, the normal firm maximizes the discounted sum of expected profits, with discount factor δ. • Two types of firm – Normal: The firm choose high or low effort. – Inept: The firm can only choose low effort. • Before play begins, nature determines the original type of the firm, choosing normal with probability and inept . – The firm learns its type, but consumers do not. • In each subsequent period, there is a probability λ that the firm is replaced – With probability of the new firm being normal. • Consumers cannot observe whether a replacement has occurred. – For example, the ownership of a restaurant might change without changing the restaurant's name and without consumers being aware of the change. 5 Flow of the game • At the beginning of period t, each consumer i is characterized by her posterior probability that the firm is normal. • Her posterior probability that the firm will exert high effort, denoted . • If the firm is normal, it makes its (unobserved) effort choice. • The firm receives revenues that depend – on F() of consumers' beliefs about the firm's effort, – but not on the firm's type or action in that period. • Consumers observe their own signals and update beliefs about the type of firm. • Finally, with probability λ, the firm is replaced. 6 History and belief functions • For consumer i, – a period t history is a t-tuple of signals – the payoffs in periods 0 through t-1 in • A belief function for consumer i is a function – is the probability consumer i assigns to the firm exerting high effort in period t, given history . • For firm, given a period t history an induced probability measure on • Then, given v and , , , , there is . • The revenue in period t after the history h1 is given by 7 A pure strategy for a normal firm • • The pair will be an equilibrium if – is maximizing for normal firms after every effort history – Consumers' beliefs about effort choice, , are (correctly) determined by Bayes' rule. 8 Posterior probability of consumers • The normal firm always chooses high effort. • The posterior probability: – • : a prior probability that the firm is normal and that the normal firm chooses high effort. : the posterior belief of a consumer who had observed 9 Pure-strategy equilibria • Definition 18.1.1 (High-effort equilibrium) – 1: Firm’s strategy is sequential rational. – 2: Consumers’ belief is consistent. • Low-effort equilibrium 10 Proposition 18.1.1 • 企業が入れ替わる (replacement) 可能性がある場合, high-effort equilibriumが存在する企業のコストの上限 が存在する – 企業がhigh effortするコストがそれほど大きくなければ high-effort equilibriumが存在する • しかし,常にlow effortを選ぶような企業に入れ替わる 可能性がないと,消費者の企業のタイプに対する事 後確率が1になる(企業のタイプが確実にわかってし まう)ため, high-effort equilibriumが存在しなくなる. 11 18.2: The Role of Replacements • Replacementsがなければ,high-effort equilibriumは存在しない • Replacementsがなく,企業のタイプがnormalとわ かっている( ) • 企業が努力すると想定しているとき,bad signal を観測した消費者は,企業は努力したが,たま たま間違った観測が起きたと考える. • それぞれの消費者が異なるシグナルを観測しう る場合,企業はlow effortを選ぶ誘因を持つ. 12 Incomplete information case • 企業のタイプが完全にはわからない不完備情報 の場合でも同じ議論が成立 • The posterior probability of consumers • αは企業がとる純粋戦略 • 同様に,事後の信念も定義できる 13 Proposition 18.2.1 • 企業が消費者に「製品の品質を落とすかもしれないよ」と 脅すことがよい均衡を達成することを助ける • ここで「評判」の目的は消費者に企業がnormalで,higheffortを選ぶと納得してもらうこと. • このとき,replacementsが企業にとってhigh-effortを選ぶイ ンセンティブを与える. • もちろんreplacementsの代わりにcompetitionも同様の効 果を与える(Section 18.4.6) 14 18.3: Good Types and Bad Types • Product-choice game • A long-lived player 1 facing a short-lived player 2 – Normal or Bad (inept) type – Bad type commits to action L • The lower bound on player 1 's payoff – Under perfect monitoring, player 1 must earn at least his minmax payoff of 1 (Prop. 15.3.1). 15 Proposition 18.3.1 • Any payoff in the interval (1, 2] is also an equilibrium payoff for a sufficiently patient player 1 in the game of incomplete information. • A tighter bound is not available, and the possibility of an inept type has no effect on the set of payoff possibilities for player 1. 16 A belief-free equilibrium with complete information collapses • Player 1 plays in each period – Player 2はhでもlでも各期の期待利得は1.5 • Suppose the normal player 1 chooses L with probability • is the period t posterior of player 2 that player 1 is bad type. • However, bad signal pushes upward the posterior. – The probability that player 1 chooses L decreases • The posterior will be pushed above 1/2, at which point the equilibrium collapses. 17 Good Types • Product-choice game • A long-lived player 1 facing a short-lived player 2 – Normal or Good type – Good type commits to the pure Stackelberg action H • An equilibrium in the perfect monitoring game – The normal player 1 plays H in every period, supported by the threat that any deviation to L prompts the perpetual play of Ll. • If we add replacements to this model, such a equilibrium is no longer a sequential equilibrium, when player 1 is – sufficiently patient: – replacements sufficiently unlikely: 18 18.4: Reputations with Common Consumers • The model so far assumes that the players receive idiosyncratic signals. – In the absence of replacements, consumers who receive bad signals do not punish the firm. – 「badはたまたまだ!」 • If the consumers receive common signals, there is no difficulty in using bad signals to trigger punishments. 19 Belief-Free Equilibria with Idiosyncratic Consumers • Consider a version of the private monitoring product-choice game analyzed in section 12.5. • 以下のような均衡を構成できることがわかってい るが,belief-free 以外の均衡についてはほとん どわかっていない. • An belief-free equilibrium – player 1 plays – player 2 chooses h with in every period • probability a2’ after good signal and • probability a2 after bad signal, – where a2’ = a2 + 1/(2d(p – q)) 20 Common Consumers • We retain the model of section 18.1, except that – in each period, either all consumers receive a common good outcome or all receive a common bad outcome. • We restrict attention to public strategy profiles. – Hence after any history, every consumer holds the same expectation of high effort. • The pricing function from section 18.1 – • There exist equilibria in which the normal firm often exerts high effort. 21 An equilibrium • Firm’s strategy – Initially exert high effort and continue to do so as long as good signal is realized. – Bad signal prompts L > 1 periods of low effort and low price (punishment) • An equilibrium as long as the cost c is sufficiently small. • これまではincomplete informationや replacementsがないと達成出来なかったhigheffort equilibriaがcommon signalの導入で達成 可能になる 22 Markov strategies • common consumer modelをidiosyncratic consumer modelに合わせて理解するために Markov strategiesに着目 – 消費者の信念をcommon signalに合わせて更新 • Definition 18.4.1 – 23 Proposition 18.4.1 • Markov strategyの概念を使って,企業がhigh effortを実行 するマルコフ均衡が存在するコストの上限を導ける. • The value function of the normal firm – • The payoff from exerting low effort – • を計算すると以下の不等式を得る 24 Remaining • 18.4.4 Replacements – 企業のタイプが入れ替わる • 18.4.5 Continuity at the Boundary and Markov Equilibria – Prop. 18.4.2の一般化 • 18.4.6 Competitive Markets – 競争によるhigh-effort equilibriumの達成 25 18.5: Discrete Choices • ここまでは消費者の信念の変化に対する反応 (consumer choice)は連続的に表現 • 本節ではこれを離散的に表現することを考える. – Consumer chooses h or l. • これまで扱ってきたproduct-choice gameで, ならば消費者はhを,そうでなければlを選 ぶようになる. • Proposition 18.5.1 – 26 18.6: Lost Consumers • 18.1の消費者は企業からどんな悪いシグナ ルを受け取ろうが,企業から商品を購入し続 ける. • 本節では,sufficiently pessimistic consumerが 購入を止めるoutside optionを導入 27 The Purchase Game • If the consumer buys (chooses b), high effort produces a good outcome with and low effort a good outcome with probability • The consumer values – a good signal at – a bad signal at • If the consumer does not buy (chooses d), then no signal is observed 28 The Purchase Game (contd.) • Normal firms can exert either high or low effort, and inept firms inevitably exert low effort. • The firm is replaced in each period with probability • With the replacement being normal with probability • The essential message of the previous sections continues to hold in the presence of the outside option. 29 Proposition 18.6.1 • 証明は – Prop. 18.4.3 (2) – Prop. 18.5.1 30 18.6.2 Bad Reputations: The Stage Game • 消費者の事後確率が1/2を下回ると彼らは企 業から購入しなくなる. • Normalがhigh effortを実行するインセンティブは no-trade zoneを避けることから生じる. • 消費者は企業を雇ってサービスを提供させる – 企業は医者でアスピリンを処方するか心臓移植する かを決める – 企業はPCサポートでハードディスクをフォーマットする か新しいPCを進めるかを決める • どちらの判断がよいかは状態(ランダム)によっ て決まる 31 18.6.2 Bad Reputations: The Stage Game (contd.) • 自然が状態をランダムに決める. • ステージゲームは展開型ゲームとなる. • 消費者がHireを選べば,企業は提供するサービスの レベルを決める • このゲームは一意の逐次均衡をもち,そこで,企業は 状態に合わせたサービスを提供する. 32 18.6.3 The Repeated Game • • • • 企業はlong-run player, 消費者はshort-run player 各期に新しい消費者プレイヤがやってくる. 自然はその度に状態を決定し,企業にだけ事後の状態を伝える. 消費者は企業を雇うか否かを決定し,企業はサービスレベルを決 定する. • その期の終わりに公的シグナルYを観測する – X: 企業が雇われない – H: High effort service が提供された – L : Low effort service が提供された • 企業が常に雇われて,適切なレベルのサービスを提供するのが trivialな均衡 • 一方で,企業がminmax payoffを与えられる均衡も存在する. – 企業が絶対に雇われることがない(利得はゼロ) 33 18.6.4 Incomplete Information • 不完備情報の場合は企業の利得が著しく低い均衡が実 現する • 確率 で,企業はnormal. • 確率 で,企業はbad – 毎期,独立かつ同一の分布から確率γでH, 1-γでLを選択する (ランダム). – ただし,γはnormalと振舞いが異なるよう以下の制約をつける • Hを観測することで企業がbadである事後確率が増加する. • Prop. 18.6.4 – この設定の元,均衡におけるnormalの利得の上限は0になる 34 18.6.5 Good Firms • • • • Normal: H or L Bad: L only Stackelberg: H only Only Stackelberg and bad types – Consumers will enter iff – η: the probability of the Stackelberg type 35 Equilibrium with three tyeps • Region B: – If Prob(B) > 1 - η*, the consumer will never hire the firm. • Region S: – If Prob(S) is at least η*, consumers will always hire the firm. • Other region: – カーブより下の部分で, normalが得る利得は全て 均衡になる – normalが十分patientなら 利得は0に収束 36 18.6.6 Captive Consumers • Consumerにタイプを導入 – Normal: 1-ε – Captive: εの確率で企業の履歴に関わらず購入するconsumer • Prop. 18.6.6 – δが1に,εが0に近づく限りは企業の均衡利得は0に収束 • Prop. 18.6.7 – δが1に近づき, εがある程度大きいと,企業の利得はuに近づく. 37 18.7: Markets for Reputations • 評判を売買することを考える – 商品を購入することは売り手の評判を購入することとみなす. • 世代重複経済 (an overlapping generations economy) の2期間のスナップ ショット – 無限期間への一般化も可能 • 消費者と企業の1回の取引終了後, – 2期過ごした古い企業 はいったん全て消える – 1期過ごした新しい企業は古い企業になる. • このとき,元の名前を維持するか, • 元の名前を放棄して,新しい名前にするか, • 元の名前を放棄して,古い名前を購入する. • Prop. 18.7.1 – どんな均衡でも古い名前の取引が起こる. • Prop. 18.7.2 and 18.7.3 – Reputation equilibriumの様々な特徴づけを示している. 38
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