Star Alliance - Newsletter Switzerland

Newsletter – English Version
Newsletter – Deutsche Version
October, 2015
Star Alliance - Newsletter Switzerland
Dear Star Alliance Customer,
I am delighted to be able to tell you that Star Alliance has lately won two prestigious
awards:
Firstly: Star Alliance was named Best Airline Alliance at Australian Business Traveller
Awards. Currently 10 Star Alliance member airlines operate services to Australia and a
number of offline members are also active in the market. Mark Schwab, CEO Star Alliance
commented that the Best Airline Alliance Award was a testament to the dedication of Star
Alliance member airlines in Australia. Australian Business Traveller Editor David Flynn said
the inaugural awards program recognised "trend-setters and game-changers in the highlycompetitive business travel market. With 28 member airlines under its wing, Star Alliance
can take business travellers almost everywhere they need to go."
Secondly: Star Alliance has been named Best Airline Alliance by the readers of
Frequent Business Traveler magazine. The Frequent Business Traveler GlobeRunner
Awards recognize the world's best airlines, hotel chains, automobile manufacturers, car
rental agencies, luggage manufacturers, and travel-related websites. Voting was
conducted online from March 24 through June 19, 2015, and over 162,000 votes were cast
by readers.
We are very proud to receive these awards from customers. They motivate us to deliver
yet more added value to our travellers, in line with our goal to constantly improve the travel
experience across all our member carriers.
Enjoy reading our latest member carriers news below.
Best regards,
Jonas Walter, Star Alliance Coordinator Switzerland
Don't want to receive this newsletter anymore? Please simply send a reply-email.
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October 2015 - English Version
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Link zum deutschsprachigen Newsletter
Star Alliance Instagram account hits 20k followers
Star Alliance's Instagram account, launched just four months ago on the Alliance`s
18th birthday, has already picked up 20,000 followers.
Star Alliance can be found at https://instagram.com/staralliance. Instagrammers can use
the hashtag #staralliance so we can find pictures relevant to Star Alliance.
Please take a look at the amazing pictures.
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ANA expands China network
ANA increases services to China to take advantage of growing demand from
business and leisure travelers. Starting from the 2015 winter schedule which begins
on October 25, ANA will launch a new route from Haneda to Guangzhou and
increase flights from Haneda to Beijing and Shanghai from one to two a day.
The doubling in services to Beijng and Shanghai means that ANA will be able to operate
flights departing Haneda in the late afternoon, arriving early evening, in addition to existing
flights which depart in the morning and arrive at lunchtime.
The new service to Guangzhou will be ANA’s fourth route from Haneda to major cities in
China including Hong Kong. With our Narita-China network of 10 routes, this expansion will
further strengthen ANA’s network linking China and the Tokyo metropolitan region. It will
also help business and leisure passengers from China to connect to other destinations in
Japan using ANA’s domestic network from Haneda. Narita meanwhile is being
strengthened as a hub for passengers connecting to international routes between North
America and Asia.
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Austrian Airlines Flies to Shanghai
-
As of April 4, 2016 five times a week on a Boeing 777 to Shanghai – as of May
1, 2016 daily
Austrian Airlines expands long-haul flight service to Asia
Austrian Airlines will launch flight service to a new long-haul destination in Asia next year.
Starting on April 4, 2016, Austria’s national carrier will operate a Boeing 777 to Shanghai
throughout the entire year. In April 2016 the flights will be offered five times a week, as of
May 1, 2016 on a daily basis. This is the airline’s second destination in China in addition to
Beijing. The destination is not only interesting as a point-to-point route but also for transfer
traffic. About two-thirds of passengers will transfer at the Vienna hub and continue their
journeys, flying particularly to Western and Eastern European destinations.
At present Austrian Airlines offers a total of 26 weekly nonstop flights to Asia in its summer
flight schedule. In addition to 5 flights per week to Beijing, the airline also offers up to 7
flights per week to Delhi operating a Boeing 767. Bangkok and Tokyo are serviced with
daily flights on a Boeing 777. Furthermore, it is launching flight service once per week to
the tourist destination of Colombo, the capital city of Sri Lanka, starting October 27, 2015.
In this way myAustrian is resolutely expanding flight service on long-haul routes.
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Six months of Rackham : an overview in numbers
Six months after the official unveiling, Brussels Airline’s Tintin aircraft can look
back on great adventures.
Rackham has welcomed over 85’000 travellers and has flown 2.5 times the distance to the
moon on his trips to over 40 different countries. Rackham is the favourite subject of many
plane spotters and is wildly popular on Instagram, including among Brussels Airline’s own
flight crew. New pictures of the shark shaped plane appear on Instagram and Twitter
every day. A project coordinated closely between the cartoonists of Moulinsart and
Brussels Airlines, Rackham was created by the airline to translate the company’s (Belgian)
values and to help accomplish their mission statement, which is to make travel a pleasure
again.
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LOT’s Boeing airplanes will soon have new colours
Dark graphite for better concentration, two shades of grey for even better relaxation.
Starting today LOT will successfully implement elements of new design and colour
scheme, which is supposed to help passengers find their way around the airport
better on the way to the airplane and while on-board. All travel classes will be
marked and filled with elements which will allow passengers to have a feeling of
transparency and comfort.
By introducing class identification every passenger will easily find his or her seat on the
aircraft and will easily move around the airport. LOT’s passengers will notice the first
changes on-board and at the airports, such as, new colour schemes of food trays and
decor of the check-in areas at the Warsaw airport already now. Subsequent elements of
the new colour scheme will appear soon.
LOT’s every travel class is a separate space, based on strictly defined colours. The waves
visible on the seats have been inspired by the movements of air masses and LOT’s 86
year old logo. Blue colours distinguishing each class emerge from elegant shades of
graphite.
The navigating colour of LOT’s Business Class is light blue, contrasting with the dark
graphite complementing the entire scheme. This last colour will be used in the future as a
covering fabric of seats in the business class. It fosters concentration and gives
passengers more energy to act – frequently needed before important business meetings
immediately after landing.
Meanwhile, the range of shades of grey used to decorate LOT’s Premium Economy and
Economy Class has been juxtaposed with navy blue colour of LOT Polish Airlines’ logo
that remains unchanged for 86 years. The neutral colours of the seats help passengers to
relax during the trip. An accent of red is visible in each travel class, which makes the entire
colour scheme even more elegant and refers to the Polish origin of the LOT brand name.
Starting January 1st 2016 LOT will come back to Zürich with up to two daily flights!
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The Lufthansa App: a new kind of travel experience
With Lufthansa’s digital services passengers can experience a new kind of travel.
Whether it’s searching for and booking flights, checking in using a mobile device,
saving boarding passes or looking up information about the flight, the Lufthansa
apps offer comprehensive services can be used conveniently on the move. The
apps are also regularly updated with new features, such as the digital baggage tag
or the Mobile Baggage Tracker that displays baggage reclaim status.
Available now, the Lufthansa app for iPhone and iPad with Travel Assistant displays
precisely the details you need, and informs you at the appropriate time about boarding,
terminal, gate, seat number and much more. The Travel Assistant for the Lufthansa
Android app will be launched in the coming autumn.Passengers can also access the
Lufthansa Travel Assistant and receive complete flight information directly on their wrist,
thanks to the specially designed Lufthansa app for the Apple Watch.
Further Apps of Lufthansa are the Entertainment App, which makes the journey on shortand medium haul flights even more entertaining or the children’s-app “Take off” for children
aged 3 and above and the app “Super JetFriends” for the age from 7 to 11. You can find
out all about the Lufthansa apps here
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SAS first in Europe to fly the new Airbus A330-300 Enhanced
SAS is the first European airline to fly the new long-haul Airbus A330-300 Enhanced.
The first commercial flight started 21 September from Copenhagen to Chicago. SAS
continues to strengthen its intercontinental offering with new aircraft and the launch
of new routes to destinations with high demand.
Tore Viking, is SAS´ thirteenth and newest long-haul aircraft and the first of four new A330300 Enhanced that will be added to the SAS fleet over the next six months. Another aircraft
will be delivered in September and the remaining two in 2016. From 2018, deliveries will
also commence of SAS’s new Airbus A350-900. The new aircraft enable SAS to improve
its offering to customers and to fly longer distances with lower fuel consumption.
The materials and color scheme in the cabin of the new aircraft have been carefully
chosen to create a calm and welcoming atmosphere. All through the cabin, mood lighting
provides a pleasant environment throughout the journey. The seats in SAS Go and SAS
Plus are designed to provide good storage and create extra space. SAS Business has
direct access to the aisle and seats that can be fully reclined into a bed position. The beds
feature linen from Hästens, ensuring passengers sleep well. There is also a new in-flight
entertainment system throughout the cabin, offering HD screens and wireless Internet
access. SAS is also updating its existing long-haul aircraft with the same new cabin interior
in 2015 and 2016.
The first new A330-300 Enhanced will the first month operate the route between
Copenhagen and Chicago and will then fly from Stockholm to Hong Kong and Chicago.
On September 10, SAS launched a new route between Stockholm and Hong Kong, and in
March 2016 SAS will be launching a new route between Stockholm and Los Angeles. In
the fall of 2016, the new route to Miami from Oslo and Copenhagen will begin operating.
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Singapore Airlines wins Swiss Business Travel Award
Singapore Airlines is proud to have been voted ‘Best Airline long-haul’.
Travel trade magazine ‘Business Traveltip’ for the first time awarded the best service
providers in the Business travel sector this year. Five different categories (airline shorthaul, airline long-haul, international airport, hotel and rental car) were awarded the prize.
50 % of the votes were gained from readers in an online survey and the other 50 % were
from chosen by a jury of travel managers and representatives of business travel agencies.
In a ceremony after the Swiss Management Travel Forum on 8 September 2015, the
awards were presented to the five winners.
(on the left: Bruno Walder, Sales Manager Switzerland, Singapore Airlines)
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SWISS: Sample the world's most elegant products
Now you can treat yourself to some extra pampering four times a year with the
SWISS Connoisseur Experience.
The service is celebrating its première in September 2015 with the SWISS Steakhouse.
The next pleasure experiences on-board will be white truffles in November, seafood in
February and caviar tasting in May. Discover the world of these premium products and find
out more about them. Each SWISS Connoisseur Experience will be on offer for two weeks,
and they are intended to complement the gourmet offer for our passengers in SWISS First.
Even more luxury moments
From autumn, we offer you some extra pampering in SWISS First: Enjoy for example some
exclusive "bedtime sweets". You may also want to have your meal accompanied by an
excellent Bordeaux wine, instead of our Swiss or international wines. And what is also
new is that a range of various snacks will be available for you to choose from on longer
flights when you find yourself feeling a little bit peckish.
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The p.s. Experience: International-Style Domestic Travel
United Airlines, the U.S. airline industry’s transcontinental leader, will bring the
airline’s “p.s.” Premiums Service to its New York hub at Newark Liberty International
Airport on October 25, 2015
United’s p.s. Premium Service offers transcontinental travelers the features and comfort of
long-haul international flights. Customers enjoy modern aircraft interiors with all new seats,
inflight Wi-Fi, free personal on–demand entertainment at every seat, in-seat power and USB
ports. And in our BusinessFirst an up to 6ft, 4 inches of sleeping space in a 180-degree flatbed seat.
United will cement its role as the leader in the transcontinental flying with more than 1’250
daily flat-bed seats – the most in the New York market. The airline will fly up to 17 daily
round trips Newa
ark-San Francisco an
nd up to 15
5 daily round trips Neewark-Los Angeles,
leading the indusstry with a total up to 10’000 rou
und-trip sea
ats offered per day on
n the two
combined key transcontinental routes.
With itts launch off p.s. servic
ce at Newa rk Liberty, United will cease operrations at Kennedy
K
Interna
ational Airport (JFK) on
n October 2
25, 2015
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Oktober 2015 - Deutsche Version
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Link to English version of the newsletter
Star Alliance Instagram Account erreicht 20’000 Followers
Der Instagram Account von Star Alliance, welcher vor vier Monaten an Star
Alliance’s 18. Geburtstag eröffnet wurde, erreicht bereits 20‘000 Followers.
Star Alliance Instagram findet man hier: https://instagram.com/staralliance. Instagrammers
können den hashtag #staralliance benützen, so kann Star Alliance ganz einfach die für Sie
relevanten Bilder finden.
Es würde uns freuen, Sie über diese Plattform mit den wunderschönen Bildern zu
erreichen.
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ANA verbessert das Angebot nach China
ANA baut das Angebot nach China weiter aus und reagiert damit auf die wachsende
Nachfrage von Geschäfts- und Privatreisenden. Ab dem Winterflugplan 2015/16, der
am 25. Oktober in Kraft tritt, wird ANA die beiden Städte Peking und Shanghai
zweimal täglich statt bisher einmal pro Tag vom stadtnahen Tokioter Flughafen
Haneda aus anfliegen. Ausserdem wird die neue Route von Tokio/Haneda nach
Guangzhou eröffnet.
Die neuen Flugverbindungen nach Peking und Shanghai starten in Tokio jeweils am
späten Nachmittag, um China am frühen Abend zu erreichen. Bisher wurden von ANA
lediglich Flüge am frühen Morgen angeboten, die Peking und Shanghai jeweils um die
Mittagszeit erreichten.
Die neue Strecke nach Guangzhou ist die vierte Route ab Tokio/Haneda, die nach China
führt – Flüge nach Hongkong eingeschlossen. Vom etwas weiter entfernten Tokioter
Airport Narita, über den früher alle internationalen Abflüge abgewickelt wurden, bietet das
Star Alliance Mitglied weitere zehn Strecken in chinesische Städte an. Mit den zusätzlichen
Flügen und der neuen Strecke will ANA das Angebot zwischen der Metropolregion Tokio
und China weiter verbessern, außerdem erleichtern sie den Übergang aus China über das
starke nationale Drehkreuz Haneda der ANA in andere japanische Regionen. Dagegen
positioniert die Airline den Flughafen Tokio/Narita immer konsequenter als Drehkreuz aus
Nordamerika in andere asiatische Metropolen.
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Austrian Airlines fliegt nach Shanghai
-
Ab 4. April 2016 fünf Mal pro Woche mit einer Boeing 777 nach Shanghai – ab
1. Mai 2016 täglich
Austrian Airlines baut Langstrecke nach Asien aus
Austrian Airlines nimmt nächstes Jahr wieder eine neue Langstrecken-Destination in Asien
auf. Ab 4. April 2016 wird die heimische Fluglinie ganzjährig mit einer Boeing 777 nach
Shanghai fliegen. Im April 2016 werden die Flüge fünf Mal pro Woche durchgeführt, ab 1.
Mai 2016 dann täglich. Damit bietet Austrian Airlines neben Peking ein zweites Flugziel in
China an. Die Destination ist nicht nur für den Punkt-zu-Punkt-, sondern insbesondere für
den Transferverkehr interessant. Rund zwei Drittel der Passagiere werden am Drehkreuz
Wien umsteigen und vor allem Richtung West- und Osteuropa weiterfliegen.
Austrian Airlines bietet im aktuellen Sommerflugplan insgesamt 26 wöchentliche nonstop
Flüge nach Asien an: Mit einer Boeing 767 geht es 5 Mal pro Woche nach Peking und bis
zu 7 Mal pro Woche nach Delhi. Bangkok und Tokio werden täglich mit einer Boeing 777
angeflogen. Darüber hinaus wird Colombo, die Hauptstadt Sri Lankas, als touristische
Destination ab 27. Oktober 2015 mit einem Flug pro Woche neu in das Flugprogramm
aufgenommen. Shanghai wird das Angebot zu den wichtigsten Metropolen in Asien sehr
gut ergänzen.
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Die Lufthansa Apps: eine neue Art des Reisens
Mit den digitalen Services von Lufthansa erleben Passagiere eine neue Art des
Reisens. Ob Flüge suchen und buchen, mobil einchecken, Bordkarten speichern
oder Informationen rund um den Flug abrufen – die Lufthansa Apps bieten
umfassende Services, die Passagiere bequem von unterwegs aus nutzen können.
Zudem werden sie stets um neue Features erweitert, wie z. B. den digitalen
Gepäckabschnitt oder den Mobile Baggage Tracker, der den Gepäck-Verladestatus
anzeigt.
Schon heute zeigt die Lufthansa App für iPhone und iPad mit dem Reise-Assistenten
genau die Information an, die für den Passagier gerade wichtig ist. Für die Lufthansa
Android App wird der Reise-Assistent im Herbst eingeführt. Mittels einer eigens
entwickelten Lufthansa App für die Apple Watch können Passagiere den Lufthansa ReiseAssistenten nun auch über ihre Apple Watch nutzen.
Weitere Apps von Lufthansa sind die Entertainment App, welche die Reise auf Kurz- und
Mittelstrecken noch unterhaltsamer macht oder die Kinder-App „Abflug!“ für Kinder ab 3
Jahren und die App „Super JetFriends“ für 7- bis 11-jährige. Alle Apps auf einen Blick
finden Sie hier
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SAS nimmt als erste Airline in Europa den neuen Airbus A330-300
Enhanced in Betrieb
SAS ist die erste europäische Fluggesellschaft, die das neue Langstreckenflugzeug
Airbus A330-300 Enhanced betreibt. Der erste Linienflug startete am Montag, den 21.
September von Kopenhagen aus in Richtung Chicago. SAS stärkt mit dem neuen
Flugzeug sein interkontinentales Angebot und führt weiterhin neue Strecken zu
gefragten Zielen ein.
Am Montag startete das dreizehnte und neuste Langstreckenflugzeug von SAS, „Tore
Viking“, erstmals von Kopenhagen nach Chicago. Es ist das erste von vier neuen A330300 Enhanced, um die die Flotte der skandinavischen Fluggesellschaft innerhalb der
nächsten sechs Monate erweitert werden soll. Eines der Modelle wird noch diesen Monat
geliefert, die beiden weiteren im Jahr 2016. Ab 2018 erwartet SAS außerdem den neuen
Airbus A350-900. Die neuen Flugzeuge unterstützen die Airline bei der Verbesserung des
Flugangebots
und
können
gleichzeitig
längere
Strecken
mit
geringerem
Treibstoffverbrauch fliegen.
Die Materialien und Farben in der Kabine wurden sorgfältig ausgewählt und sorgen für
eine harmonische und ruhige Atmosphäre, die durch eine stimmungsvolle Beleuchtung
abgerundet wird. Die Sitzplätze in SAS Go und SAS Plus (Premium Economy) wurden so
entworfen, dass sie sowohl Stauraum als auch extra Freiraum schaffen. Alle Sitze in SAS
Business haben einen direkten Zugang zum Gang und lassen sich zu einem komplett
flachen Schlafplatz umfunktionieren. Weiterhin kommen die Passagiere in den Genuss des
neuen Bordunterhaltungssystems, das sowohl Wifi als auch HD-Bildschirme beinhaltet.
Die neue Innenausstattung wird aktuell sukzessive auch in die schon existierenden
Langstreckenflugzeuge eingebaut.
Am 10. September 2015 hatte SAS die neue Route zwischen Stockholm und Hongkong
eröffnet. Im März 2016 steht die Einführung der Strecke von Stockholm nach Los Angeles
an sowie im Herbst 2016 die der Strecken von Oslo und Kopenhagen nach Miami.
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Singapore Airlines gewinnt Swiss Business Travel Award
Singapore Airlines freut sich, zur ‘Best Airline long-haul’ gewählt worden zu sein.
Das Magazin ‘Business Traveltip’ verlieh in diesem Jahr zum ersten Mal Preise an die
besten Serviceträger im Bereich Geschäftsreisen. Die Awards wurden in fünf
verschiedenen Kategorien (Fluggesellschaft short-haul, Fluggeselschaft long-haul,
internationale Flughäfen, Hotel und Mietwagen) überreicht. Ein Online-Voting der Leser
trugen 50% zum Schlussresultat bei. Die anderen 50% stammten von einer Rangierung
erstellt aus einer Fachjury bestehend aus Travel Managern und Vertretern von
Geschäftsreisebüros.
(Links: Bruno Walder, Country Manager Switzerland, Singapore Airline)
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SWISS: Probieren Sie die edelsten Produkte der Welt
Lassen Sie sich neu viermal jährlich von der SWISS Connoisseur Experience
verwöhnen.
Der Service feiert im September 2015 mit dem SWISS Steakhouse Premiere. Die
nächsten Genussmomente an Bord: weisse Trüffel im November, Seafood im Februar und
eine Kaviar-Degustation im Mai. Entdecken Sie die Welt dieser Premium Produkte und
erfahren Sie mehr darüber. Die SWISS Connoisseur Experience dauert jeweils zwei
Wochen. Sie ergänzt das Gourmetangebot für unsere Passagiere in der SWISS First.
Noch mehr Luxu
usmomente
e
Ab He
erbst verwöhnen wir Sie in der SW
WISS First mit einem exklusiven Bettmümp
pfeli und
erse Snack
auf län
ngeren Stre
ecken stehe
en neu dive
ks für den kleinen Hunnger zur Auswahl.
Lassen Sie sich überrasche
en. Nebst d
dem Weina
angebot aus der Schw
weiz und der Welt
haben
n Sie auch die
d Wahl, einen ausgezzeichneten Bordeaux zu
z geniesseen.
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The p.s. Experie
ence:
amerrikanisch
hen Verk
kehr
IInternationale
Reisesta
andards
im
d
Airline
es,
die
führende
US-Flug
ggesellsch
haft
im
amerikan
nischen
United
Transkontinenta
alverkehr, wird
w
am 2
25. Oktobe
er ihren „p
p.s.“ Premiium Servic
ce vom
New Yorker Ke
ennedy Flughafen zzur Drehsc
cheibe Ne
ewark Libeerty Intern
national
Airporrt verlagern
n.
Der p.s. Service von
v Untited gewährt Re
eisenden, die
d von Küste zu Küstee inneramerri kanisch
unterw
wegs sind
d den Komfort
K
u
und die Bequemlichkeit voon internationalen
Langsstreckenflügen; modernes Flugze
eug-Interieu
ur mit komp
plett neuenn Sitzen, WLAN
W
an
Bord, kostenlose
es On-Dema
and-Enterta
ainment an jedem Platz, Stromannschlüsse und
u
USB
Zugän
nge und in unserre
u
Bun
nsiessFirst K
Kabine ein 180° flatbed
d Sitz.
United
d unterstreiccht mit diese
er Massnah
hme ihre Ma
arktführersc
chaft im Traanskontinen
nal
verkeh
hr und biettet von Küs
ste zu Küs te täglich 1’250
1
Flatb
bed-Sitze ann. Es ist somit das
grösstte Angebot unter allen Airlines. Die Geselllschaft bed
dient die S
Strecke New
wark-San
Franciisco täglich bis zu 17m
mal sowie Ne
ewark-Los Angeles
A
bis
s zu 15mal uund stellt de
em Markt
damit in beiden
n Richtunge
en auf die
esen transkontinentale
en Routenn 10‘000 Sitze
S
zur
Verfüg
gung.
Mit de
em Start de
es p.s. Serrvice in New
wark Libertty gibt United den Beetrieb am Kennedy
K
Interna
ational Airport (JFK) ab
b dem 25. O
Oktober 201
15 auf.
Star Alliance Switzerland
8302 Kloten
www.staralliance.ch (local website)
www.staralliance.com (global website) Star Alliance Social Media
facebook
linked in
twitter
weibo
About Star Alliance:
The Star Alliance network was established in 1997 as the first truly global
airline alliance to offer worldwide reach, recognition and seamless service
to the international traveller. Its acceptance by the market has been
recognized by numerous awards, including the Air Transport World Market
Leadership Award and Best Airline Alliance by both Business Traveller
Magazine and Skytrax. The member airlines are: Adria Airways, Aegean
Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana
Airlines, Austrian, Avianca, Aviance Brasil, Brussels Airlines, Copa Airlines,
Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish
Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore
Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines,
THAI and United. The integration of Avianca Brasil is currently in progress.
Overall, the Star Alliance network currently offers more than 18,500 daily
flights to 1,321 destinations in 193 countries

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