16.利用者の情報行動 筑波大学図書館情報メディア系 教授 附属

㸯㸴㸬฼⏝⪅ࡢ᝟ሗ⾜ື
⟃Ἴ኱Ꮫᅗ᭩㤋᝟ሗ࣓ࢹ࢕࢔⣔ ᩍᤵ
㝃ᒓᅗ᭩㤋◊✲㛤Ⓨᐊ ᐊဨ
኱Ꮫ㝔ᅗ᭩㤋᝟ሗ࣓ࢹ࢕࢔◊✲⛉ ᑓᨷ㛗
㐓ᮧ⿱KLWV#VOLVWVXNXEDDFMS
኱Ꮫࡢ୰࡛ᅗ᭩㤋ࡣ㸫᭱ึࡢ㉁ၥ㸫
኱Ꮫෆ࡛ࡢ఩⨨࡙ࡅ
኱Ꮫタ⨨ᇶ‽
᪥ᮏࡢ኱Ꮫ⏕
᪥ᮏࡢ኱Ꮫᩍဨ
ኚᐜࢆ⥆ࡅࡿ฼⏝⪅ࡢ᝟ሗ⾜ື
฼⏝⪅࡜ࡣ㸽
♫఍ࡢኚ໬
ࣘࢽࣂ࣮ࢧࣝ໬ࡋࡓ኱Ꮫ
ᑡᏊ໬ࡀ㏕ࡿ
኱ᏛࡢᏑᅾព⩏
⛉Ꮫᢏ⾡࣭Ꮫ⾡ᑂ㆟఍
Ꮫ⾡᝟ሗጤဨ఍
᝟ሗᢏ⾡ࡢ㐍ᒎ
ᅗ᭩㤋࡟࠾ࡅࡿ᝟ሗᢏ⾡࡜ࡣఱ㸽
ࠕ㤋ࠖ࡟᮶࡞࠸ᅗ᭩㤋฼⏝⪅
࢖ࣥࢱ࣮ࢿࢵࢺࡣ 3& ࡼࡾࡶࢫ࣐࣍
฼⏝⪅࡟㛵ࢃࡿࡉࡲࡊࡲ࡞ᴫᛕ
ࢹࢪࢱࣝࢿ࢖ࢸ࢕ࣈ࡜ࢹࢪࢱࣝ࢖࣑ࢢࣛࣥࢺ
ࢹࢪࢱࣝࢿ࢖ࢸ࢕ࣈ
A digital native is a person for whom digital technologies already existed when they were
born, and hence has grown up with digital technology such as computers, the Internet, mobile
phones and MP3s.
ࢹࢪࢱࣝ࢖࣑ࢢࣛࣥࢺ㸦⛣Ẹ㸧
A digital immigrant is an individual who grew up without digital technology and adopted it
later.
ࢯ࣮ࢩ࣓ࣕࣝࢹ࢕࢔ࡸ 7ZLWWHUࠊ/,1(ࠊ8VWUHDP ࡜ḟࠎ࡟⌧ࢀࡿ᝟ሗ㏻ಙᢏ⾡ࢆ౑࠸ࡇ࡞ࡍⱝ⪅ࢆ
ୡ௦ㄽ࡜⤖ࡧࡘࡅ࡚ከᵝ࡞࿧ࡧྡࡀᏑᅾࡍࡿࠋ
ࢹࢪࢱࣝࢿ࢖ࢸ࢕ࣈࡢ≉ᛶ
3& ࣜࢸࣛࢩ࣮ࡣ㧗࠸
᭩ࡃࡢ࡟ࡣ 3& ࡀ౽฼
利用者の情報行動 223
࢖ࣥࢱ࣮ࢿࢵࢺ㸻3& ࡛࠶ࡿ
ࣀ࣮ࢺ 3& ࡣ⏬㠃ࡀᑠࡉࡃ࡚୙౽
ࢸࣞࣅࢆヰ㢟࡟ࡋ࡞ࡃ࡞ࡗࡓ
ື⏬࡜ࡣぢࡿࡶࡢ
ࢽ࣮ࣗࢫ࡜ࡣ
࢙࢘ࣈ࡜ࡣ
ᅗ᭩㤋࡜ࡣ
ྖ᭩㈨᱁࡟࠾ࡅࡿࠕᅗ᭩㤋᝟ሗᢏ⾡ㄽࠖ
ᅗ᭩㤋ᴗົ࡟ᚲせ࡞ᇶ♏ⓗ࡞᝟ሗᢏ⾡ࢆಟᚓࡍࡿࡓࡵ࡟ࠊࢥࣥࣆ࣮ࣗࢱ➼ࡢᇶ♏ࠊᅗ᭩㤋ᴗ
ົࢩࢫࢸ࣒ࠊࢹ࣮ࢱ࣮࣋ࢫࠊࢧ࣮ࢳ࢚ࣥࢪࣥࠊ㟁Ꮚ㈨ᩱࠊࢥࣥࣆ࣮ࣗࢱࢩࢫࢸ࣒➼࡟ࡘ࠸࡚ゎㄝ
ࡋࠊᚲせ࡟ᛂࡌ࡚₇⩦ࢆ⾜࠺ࠋ
ࢥࣥࣆ࣮ࣗࢱ࡜ࢿࢵࢺ࣮࣡ࢡࡢᇶ♏
᝟ሗᢏ⾡࡜♫఍
Ѝ‫ە‬༢ඖ᭷ࡾ㸦᝟ሗ $%&㸧
Ѝ‫ە‬༢ඖ᭷ࡾ㸦᝟ሗ $&㸧
ᅗ᭩㤋࡟࠾ࡅࡿ᝟ሗᢏ⾡ά⏝ࡢ⌧≧ Ѝ™
ᅗ᭩㤋ᴗົࢩࢫࢸ࣒ࡢ௙⤌ࡳ Ѝ™
࣮࣒࣮࣍࣌ࢪ࡟ࡼࡿ᝟ሗࡢⓎಙࢆྵࡴ
ࢹ࣮ࢱ࣮࣋ࢫࡢ௙⤌ࡳ
Ѝ‫ە‬༢ඖ᭷ࡾ㸦᝟ሗ $%&㸧
Ѝ‫ە‬༢ඖ᭷ࡾ㸦᝟ሗ %㸧
ࢧ࣮ࢳ࢚ࣥࢪࣥࡢ௙⤌ࡳ Ѝ‫ە‬༢ඖ᭷ࡾ㸦᝟ሗ $%㸧
㟁Ꮚ㈨ᩱࡢ⟶⌮ᢏ⾡
Ѝ™
ࢥࣥࣆ࣮ࣗࢱࢩࢫࢸ࣒ࡢ⟶⌮
Ѝ‫ە‬༢ඖ᭷ࡾ㸦᝟ሗ $%&㸧
ࢿࢵࢺ࣮࣡ࢡࢭ࢟ࣗࣜࢸ࢕ࠊࢯࣇࢺ࢙࢘࢔ཬࡧࢹ࣮ࢱ⟶⌮ࢆྵࡴ
ࢹࢪࢱࣝ࢔࣮࢝࢖ࣈ Ѝ™㸦ᩥ໬᝟ሗ㈨※࡜ࡋ࡚㛵㐃ࢥ࣒ࣛࡣ࠶ࡾ㸧
᭱᪂ࡢ᝟ሗᢏ⾡࡜ᅗ᭩㤋
Ѝ‫ڹ‬ඛ➃ᢏ⾡࡜ࡋ࡚㛵㐃༢ඖ᭷ࡾ㸦᝟ሗ $&㸧
Ꮫ⏕࡜ࢯ࣮ࢩ࣓ࣕࣝࢹ࢕࢔
ᤵᴗ୰ࡢ 616 ฼⏝
/,1(
ࣖࣇ࣮▱ᜨ⿄
8VWUHDP 㓄ಙ
Ꮫ⾡ࢥ࣑ࣗࢽࢣ࣮ࢩࣙࣥ࡟࠾ࡅࡿ᝟ሗ⾜ືࡢኚᐜ
◊✲⪅࡜ホ౯
㟁Ꮚࢪ࣮ࣕࢼࣝࡢ࢖ࣥࣃࢡࢺࡑࡋ࡚2SHQ$FFHVV0HJD-RXUQDOࠊ$3&
ⱝᡭ◊✲⪅ࡢ᝟ሗ⾜ືࡣ㏆ᮍ᮶ࢆኚ࠼ࡿ㸽
Ꮫ⾡ࢥ࣑ࣗࢽࢣ࣮ࢩࣙࣥ࡟ࡶࡓࡽࡉࢀࡓ᪂ᢏ⾡
,7& ࡟㥆ᰁࢇࡔࠕ ᖺୡ௦ࠖࡀᏛ⾡ୡ⏺ࡢᵝ┦ࢆኚ࠼ࡿ"
$UWLFOH/HYHO0HWULFV
$OWPHWULFV
2SHQ$FFHVV $FFHVV5HXVH
'DWD&HQWULF6FLHQFH'DWD&XUDWLRQ'DWD/LEUDULDQ'DWD6WHZDUG
224 利用者の情報行動
㟁Ꮚ᭩⡠
In all fields, many young scholars, and particularly graduate students, are especially
leery of putting ideas and data out too soon for fear of theft and/or misinterpretation. Given
these findings, we caution against assumptions that “millennials” will change the social
landscape of scholarship by virtue of their facility with cell phones and social networking
sites. There is ample evidence that, once initiated into the profession, newer scholars—be
they graduate students, postdoctoral scholars, or assistant professors—adopt the behaviors,
norms, and recommendations of their mentors in order to advance their careers. Of course,
teenagers eventually develop into adults. Moreover, given the complex motivations involved
in sharing scholarly work and the importance of peer review as a quality and noise filter, we
think it premature to assume that Web 2.0 platforms geared toward early public exposure of
research ideas or data are going to spread among scholars in the most competitive
institutions. These platforms may, however, become populated with materials, such as
protocols or primary data, that established scholars want to disseminate in some formal way
but without undergoing unnecessary and lengthy peer review. It is also possible, based on
our scan of a variety of “open peer-review” websites, that scholars in less competitive
institutions (including internationally), who may experience more difficulty finding a highstature publisher for their work, will embrace these publication outlets.
Harley, Diane; Acord, Sophia Kyzys; Earl-Novell, Sarah; Lawrence, Shannon. Assessing
the Future Landscape of Scholarly Communication: An Exploration of Faculty Values and
Needs in Seven Disciplines.UC Berkeley; Center for Studies in Higher Education.
http://escholarship.org/uc/item/15x7385g
⟃Ἴ኱Ꮫ᝟ሗᏛ⩌▱㆑᝟ሗ࣭ᅗ᭩㤋Ꮫ㢮࡛ࡢ⤒㦂
Ꮫ⏕ືྥ
⡆౽࡟㸟⣲᪩ࡃ㸟
኱Ꮫ୍ᖺ⏕ࡢ⮬ᕫホ౯
࣏࣮ࣞࢺࢆ᭩ࡃࡇ࡜࡬ࡢ୙Ᏻ
᝟ሗ᥈⣴࡟㛵ࡍࡿ᰿ᣐ࡞ࡁ⮬ಙ
ᩍ⛉ࠕ᝟ሗࠖࡢᙳ㡪
࣓࣮ࣝ
ࢱ࢖ࣆࣥࢢ :RUG([FHO 3RZHUSRLQW
ࢧ࣮ࢳ࢚ࣥࢪࣥ
࣓ࢹ࢕࢔ࣜࢸࣛࢩ࣮ :HE ࣈࣛ࢘ࢨ ࢿࢵࢺ≢⨥ ᝟ሗࢭ࢟ࣗࣜࢸ࢕ ᝟ሗ೔⌮
+70/
*8, ࡜ &8,
ⴭసᶒ ࣉࣟࢢ࣑ࣛࣥࢢ
࢘࢕࢟࣌ࢹ࢕࢔㸭࢔࣐ࢰࣥ
'LJLWDOQDWLYHV㸽
㓄ᕸ㈨ᩱၥ㢟
利用者の情報行動 225
⦪ࢫࢡ࣮ࣟࣝ
ࢥࣆ࣌๴✼
ࣟࢢศᯒ࡜࢔࢖ࢺࣛࢵ࣮࢝࡟ࡼࡿᐇ㦂⤖ᯝ
*RRJOH<DKRRࡢ౑⏝
3& ࡜ᦠᖏࡢ฼⏝
ᅗ᭩㤋࡛ࡢㄢ㢟ᐇ㦂
ࢡࣟ⌧
㈚ฟࢹ࣮ࢱศᯒ࠿ࡽぢࡿ฼⏝⪅
ᅗ᭩㤋ࢧ࣮ࣅࢫࡣ࡝࠺ኚࢃࡗ࡚࠸ࡃࡢ࠿㸽
ᅗ᭩㤋ࢧ࣮ࣅࢫࡢᅾࡾ᪉
HOHDUQLQJࠊᶵ㛵࣏ࣜࢪࢺࣜࠊ᝟ሗࣜࢸࣛࢩ ࣮ࣛࢽࣥࢢࢥࣔࣥࢬ 㣧㣗࣭࣭࣭
23$& ࡢᅾࡾ᪉
ࢹ࢕ࢫ࢝ࣂ࣮ࣜࢧ࣮ࣅࢫ
ࡍࡄ࡟ධᡭ࡛ࡁ࡞࠸ࣇࣛࢫࢺ࣮ࣞࢩࣙࣥ
ᩍ⫱Ꮫ⩦࡜ࡢ༠ྠ
Ꮫಟ
࢔ࢡࢸ࢕ࣈ࣮ࣛࢽࣥࢢࡗ࡚ఱ㸽
཯㌿Ꮫ⩦
ࢩࣛࣂࢫ
࣒࢝ࣜ࢟ࣗࣛ࡜ࡢ㐃ື
Ꮫ⏕ࡢពぢࢆ⫈ࡃ
From novels and textbooks to reading clubs and guest lectures, libraries play an
important part of our communities. As more people distribute and access information through
the Internet. Already, libraries are becoming more connected to their surrounding
communities. The library of 2030 will draw on elements of museums, theatres, parks, and
schools. Libraries will blend these together to create spaces designed to serve, understand, and
represent their communities.
Librarians in 2030 will have the opportunity to play an expanded role in their communities.
In addition to library science skills like information systems design, data visualization, and
resource management, they will be skilled community advocates and coordinators. The trust
and affection people have for libraries ensures that they have the potential to exist long after
physical books are replaced with e-books; libraries will continue to be a special space for
learning, sharing, reflection, and for community voices to be heard. Librarians should have a
degree in Library Sciences, and should also consider minoring in a humanities or social science,
such as social work, law, political science, history or anthropology. A background in business
administration and management would also be an asset.
Librarians in 2030<http://careers2030.cst.org/jobs/librarian/>
226 利用者の情報行動
2015ᖺ7᭶15᪥ ኱Ꮫᅗ᭩㤋㛗ᮇ◊ಟ
1.኱Ꮫ䛾୰䛷ᅗ᭩㤋䛿䠛䠉᭱ึ䛾㉁ၥ䠉
2.ኚᐜ䜢⥆䛡䜛฼⏝⪅䛾᝟ሗ⾜ື
3.฼⏝⪅䛻㛵䜟䜛䛥䜎䛦䜎䛺ᴫᛕ
4.ྖ᭩㈨᱁䛻䛚䛡䜛䛂ᅗ᭩㤋᝟ሗᢏ⾡ㄽ䛃
5.Ꮫ⏕䛸䝋䞊䝅䝱䝹䝯䝕䜱䜰
6.Ꮫ⾡䝁䝭䝳䝙䜿䞊䝅䝵䞁䛻䛚䛡䜛᝟ሗ⾜ື䛾ኚᐜ
7.⟃Ἴ኱Ꮫ᝟ሗᏛ⩌▱㆑᝟ሗ䞉ᅗ᭩㤋Ꮫ㢮䛷䛾⤒㦂
8.ᅗ᭩㤋䝃䞊䝡䝇䛿䛹䛖ኚ䜟䛳䛶䛔䛟䛾䛛䠛
฼⏝⪅䛾᝟ሗ⾜ື
⟃Ἴ኱Ꮫᅗ᭩㤋᝟ሗ䝯䝕䜱䜰⣔ ᩍᤵ
⟃Ἴ኱Ꮫ኱Ꮫ㝔ᅗ᭩㤋᝟ሗ䝯䝕䜱䜰◊✲
⛉ᅗ᭩㤋᝟ሗ䝯䝕䜱䜰ᑓᨷ ᑓᨷ㛗
㐓ᮧ⿱䠄䛔䛴䜐䜙 䜂䜝䛧䠅
2
1.᭱ึ䛾㉁ၥ
(1)኱Ꮫෆ䛷䛾఩⨨䛵䛡
1.䛒䛺䛯䛾኱Ꮫ䛾⮬៏䛷䛝䜛䛣䛸䛿ఱ䛷䛩䛛䠛
2.䛒䛺䛯䛾኱Ꮫ䛾Ꮫ⏕ᩘ䛿䠛
3.䛒䛺䛯䛾኱Ꮫ䛾Ꮫ⏕䛾ᤵᴗฟᖍ⋡䛿䠛
4.Ꮫ⏕䛻䜘䜛䛒䛺䛯䛾኱Ꮫ䛾ᅗ᭩㤋‶㊊ᗘ䛿䠛
5.䛒䛺䛯䛾ᅗ᭩㤋䛾⮬៏䛷䛝䜛䛣䛸䛿ఱ䛷䛩䛛䠛
6. 䛒䛺䛯䛾ᅗ᭩㤋䛾㜀ぴᖍᩘ䛿
7.Ꮫ⏕୍ேᙜ䛯䜚䛾ᖺ㈚ฟ෉ᩘ䛿䠛
8.ᅗ᭩㤋䛜ຊ䜢ධ䜜䛶䛔䜛ᅗ᭩㤋䝃䞊䝡䝇䛿䠛
9.䛒䛺䛯䛾ᅗ᭩㤋䛻༠ຊⓗ䛺ᩍဨ䛿ఱே䛔䜎䛩䛛䠛
10.Ꮫ⏕䛜ᅗ᭩㤋䛻ᑐ䛧䛶୙‶䛻ᛮ䛳䛶䛔䜛䛣䛸䛿䠛
▱㆑/᝟ሗ䛿ຊ
㛵ಀ᝟ሗ䜢ධᡭ䛩䜛䛣䛸
ⓗ☜䛺ฎ⌮
ᐇែ䜢ᢕᥱ䛩䜛䛣䛸
࿡᪉䜢ቑ䜔䛩䛣䛸
4
5
(2)኱Ꮫタ⨨ᇶ‽
኱Ꮫෆ䛷䛾䜔䜚䛸䜚
ᅗ᭩㤋䛾䜔䜛䛣䛸䛳䛶䛚㔠䛛䛛䜛䜘䛽
኱Ꮫ䛷䛾Ꮫ䜃䛿䛂Ꮫಟ䛃
኱Ꮫ䛷䛾Ꮫ䜃䛾ᮏ㉁䛿䚸ㅮ⩏䚸₇⩦䚸ᐇ㦂䚸
ᐇ⩦䚸ᐇᢏ➼䛾ᤵᴗ᫬㛫䛸䛸䜒䛻䚸ᤵᴗ䛾䛯䜑
䛾஦๓䛾‽ഛ䚸஦ᚋ䛾ᒎ㛤䛺䛹䛾୺యⓗ䛺Ꮫ
䜃䛻せ䛩䜛᫬㛫䜢ෆᅾ䛧䛯䛂༢఩ไ䛃䛻䜘䜚ᙧ
ᡂ䛥䜜䛶䛔䜛
䛷䜒ᅗ᭩㤋䛜ゝ䛖䜣䛰䛳䛯䜙
䛔䛔䛛䛺
7
8
利用者の情報行動 227
䠍༢఩䛿45᫬㛫䛾Ꮫಟ䜢せ䛩䜛
᪥ᮏ䛾኱Ꮫ⏕
༞ᴗ༢఩124༢఩䛷䛒䜜䜀
ᤵᴗ䛻䛿ฟᖍ䛩䜛
ᤵᴗ䛸Ꮫ⩦䛾䝞䝷䞁䝇䛿Ⰻ䛟䛺䛔
㧗ᰯ䛸኱Ꮫ䛾㐪䛔䛜䜟䛛䜙䛺䛔
䝊䝭 ༞ᴗ◊✲䛾ẚ㔜䛜㧗䛔
⬟ືⓗ䛺Ꮫಟ䠛
Ꮫಟᨭ᥼䛜ᚲせ
124༢఩㽢45᫬㛫䠙5,580᫬㛫
୍ᖺᖹᆒ1,395᫬㛫
㛤ㅮᮇ㛫୰䚸୍᪥ᖹᆒ8᫬㛫䛾Ꮫಟ
9
(4)᪥ᮏ䛾኱Ꮫᩍဨ
୍㐌䛒䛯䜚䛾ᤵᴗ௨እ䛾Ꮫ⩦᫬㛫
26᫬㛫௨ୖ
21Ͳ25
16Ͳ20
11Ͳ15
6Ͳ10
1Ͳ 5
0
10
2.4%
1.9%
3.2%
7.3%
18.4%
57.1%
9.7%
ᢸᙜ䝁䝬ᩘ
ᖹᆒ8䝁䝬
タ⨨ู䞉୺㢟ู䞉✀㢮ู䛷ከᵝ
17
᪥ᮏ䛾኱Ꮫᩍဨ
䜰䜽䝔䜱䝤䝷䞊䝙䞁䜾
ᩍဨ䛻䜘䜛୍᪉ྥⓗ䛺ㅮ⩏ᙧᘧ䛾ᩍ⫱䛸䛿␗䜚䚸
Ꮫಟ⪅䛾⬟ືⓗ䛺Ꮫಟ䜈䛾ཧຍ䜢ྲྀ䜚ධ䜜
䛯ᩍᤵ䞉Ꮫ⩦ἲ䛾⥲⛠䚹Ꮫಟ⪅䛜⬟ືⓗ䛻Ꮫಟ
䛩䜛䛣䛸䛻䜘䛳䛶䚸ㄆ▱ⓗ䚸೔⌮ⓗ䚸♫఍ⓗ⬟ຊ䚸
ᩍ㣴䚸▱㆑䚸⤒㦂䜢ྵ䜑䛯ỗ⏝ⓗ⬟ຊ䛾⫱ᡂ䜢
ᅗ䜛䚹ⓎぢᏛ⩦䚸ၥ㢟ゎỴᏛ⩦䚸య㦂Ꮫ⩦䚸ㄪ
ᰝᏛ⩦➼䛜ྵ䜎䜜䜛䛜䚸ᩍᐊෆ䛷䛾䜾䝹䞊䝥䞉
䝕䜱䝇䜹䝑䝅䝵䞁䚸䝕䜱䝧䞊䝖䚸䜾䝹䞊䝥䞉䝽䞊䜽➼
䜒᭷ຠ䛺䜰䜽䝔䜱䝤䞉䝷䞊䝙䞁䜾䛾᪉ἲ䛷䛒䜛
୍㐌䛾άື᫬㛫
ᩍ⫱
◊✲
♫఍㈉⊩
䛭䜜௨እ
11.5Ͳ16.5᫬㛫
18.5Ͳ22.5᫬㛫
4.5Ͳ 9.0᫬㛫
10.0Ͳ11.0᫬㛫
20
228 利用者の情報行動
19
22
(1)฼⏝⪅䛸䛿䠛
Ꮫ㒊⏕◊✲䜈䛾ᨭ᥼
UndergraduateResearch
䛂◊✲䛻ᇶ䛵䛟Ꮫ⩦䛃䜢᥎ዡ
୰஭ಇᶞ.Ꮫኈㄢ⛬䛾Ꮫ⏕䛻◊✲య㦂䛿ᚲ
せ䛛.ྡྂᒇ㧗➼ᩍ⫱◊✲.2011.no.11.
p.1711Ͳ190.
24
(2)♫఍䛾ኚ໬
27
(2)♫఍䛾ኚ໬
䝴䝙䝞䞊䝃䝹໬䛧䛯኱Ꮫ
ᑡᏊ໬䛜㏕䜛
኱Ꮫ䛾Ꮡᅾព⩏
⛉Ꮫᢏ⾡䞉Ꮫ⾡ᑂ㆟఍
Ꮫ⾡᝟ሗጤဨ఍
Ꮫ⾡᝟ሗጤဨ఍
28
(3)᝟ሗᢏ⾡䛾㐍ᒎ
31
⇞↝ᕤᏛ◊✲ᐊ኱Ꮫ㝔⏕
ᅗ᭩㤋䛻䛚䛡䜛᝟ሗᢏ⾡䛸䛿ఱ䠛
ୖ㐨ⲁ ㄽᩥ䛾᥈䛧᪉䞉ㄞ䜏᪉
http://www.slideshare.net/akaneuemichi/ssͲ19884095
䛂㤋䛃䛻᮶䛺䛔ᅗ᭩㤋฼⏝⪅
䜲䞁䝍䞊䝛䝑䝖䛿PC䜘䜚䜒䝇䝬䝩
32
33
利用者の情報行動 229
(1)䝕䝆䝍䝹䝛䜲䝔䜱䝤
(2)䝕䝆䝍䝹䜲䝭䜾䝷䞁䝖䠄⛣Ẹ䠅
Adigitalnativeisapersonforwhomdigital
technologiesalreadyexistedwhentheywere
born,andhencehasgrownupwithdigital
technologysuchascomputers,theInternet,
mobilephonesandMP3s.
⌧ᅾ䛾Ꮫ⏕䛿≀ᚰ䛴䛔䛯᫬䛛䜙䜲䞁䝍䞊
䝛䝑䝖䚸ᦠᖏ㟁ヰ䚸ື⏬䚸㟁Ꮚ᝟ሗ※䜢⏝䛔
䛯⎔ቃ䛻䛔䜛䚸䛔䜟䜖䜛䝕䝆䝍䝹䝛䜲䝔䜱䝤䛷
䛒䜛䚹
Adigitalimmigrantisanindividualwhogrew
upwithoutdigitaltechnologyandadoptedit
later.
ᡂ㛗䛧䛶䛛䜙䚸䝕䝆䝍䝹ᢏ⾡䛻⩦⇍䛧䛯䜒䛾
䜢䝕䝆䝍䝹䜲䝭䜾䝷䞁䝖䛸࿧䜆䛣䛸䛜䛒䜛䚹
36
35
(3)䝕䝆䝍䝹䝛䜲䝔䜱䝤䛾≉ᛶ
䝋䞊䝅䝱䝹䞉䝯䝕䜱䜰䜔䜽䝷䜴䝗䝁䞁䝢䝳䞊䝔䜱
䞁䜾䛥䜙䛻Twitter䚸Ustream䚸LINE䛸ḟ䚻䛻⌧
䜜䜛᝟ሗ㏻ಙᢏ⾡䜢౑䛔䛣䛺䛩ⱝ⪅䜢ୡ௦
ㄽ䛸⤖䜃䛴䛡䛶ከᵝ䛺࿧䜃ྡ䛜Ꮡᅾ䛩䜛䚹
a.PC䝸䝔䝷䝅䞊䛿㧗䛔
b.᭩䛟䛾䛻䛿PC䛜౽฼
c.䜲䞁䝍䞊䝛䝑䝖䠙PC䛷䛒䜛
d.䝜䞊䝖PC䛿⏬㠃䛜ᑠ䛥䛟䛶୙౽
e.䝔䝺䝡䜢ヰ㢟䛻䛧䛺䛟䛺䛳䛯
f.ື⏬䛸䛿ぢ䜛䜒䛾
2000ᖺୡ௦(millennials)䚸76ୡ௦䚸86ୡ௦䚸䝕䝆䝍䝹
䝛䜲䝔䜱䝤➨1ୡ௦/➨2ୡ௦䚸䝛䜸䝕䝆䝍䝹䝛䜲䝔䜱
䝤䞉䞉䞉
䝕䝆䝍䝹䝛䜲䝔䜱䝤䛾≉ᛶ䛸䛧䛶䕿䛜䛴䛟䛾䛿䠛
37
(3)䝕䝆䝍䝹䝛䜲䝔䜱䝤䛾≉ᛶ
38
ᅗ᭩㤋୙Ᏻ(LibraryAnxiety)
᪥ᮏ䛾Ꮫ⏕䛿ㄞゎᏛ⩦⬟ຊ䛿㧗䛔䛜䚸
ITC⬟ຊ䛿ప䛔
኱Ꮫᅗ᭩㤋䛿኱䛝䛔
䛹䛣䛻ఱ䛜䛒䜛䛛䜟䛛䜣䛺䛔
౑䛔᪉䛜」㞧
䜸䝸䜶䞁䝔䞊䝅䝵䞁ཷ䛡䛯䛡䛹䚸䜘䛟䜟䛛䜙䛺䛔
䝺䝣䜯䝺䞁䝇䝃䞊䝡䝇䜟䛛䜚䛻䛟䛔
䛣䜣䛺䛣䛸⪺䛔䛶䛔䛔䛾䛛䛺
ᛴ䛔䛷䛔䜛䛾䛻䞊
41
230 利用者の情報行動
42
‫୿׋‬᫾ửМဇẲễẟᵍМဇẴỦ
‫୿׋‬᫾ử
฼⏝䛧䛺䛔⌮⏤
฼⏝䛧䛺䛔⌮⏤
– 䝺䝆䝳䝯䚸ᩍ⛉᭩䚸䝜䞊䝖䛜䛒䜜䜀ຮᙉ䛷䛝䜛
– ⾜䛟ᬤ䛜䛺䛔䠄䝞䜲䝖䚸䝃䞊䜽䝹䚸䝕䞊䝖䠅
– 䛭䜒䛭䜒ຮᙉ䠋Ꮫ⩦䜢䛧䛺䛔䠛
– 㟁Ꮚ䝆䝱䞊䝘䝹䚸㟁Ꮚ䝤䝑䜽䛷⏝䛜㊊䜚䜛
– (㈚ฟ䛩䜜䜀䠅◊✲ᐊ䛾᪉䛜సᴗ⎔ቃ䛜䛔䛔
฼⏝䛩䜛⌮⏤
฼⏝䛩䜛⌮⏤
– ᐇ㦂䠋䝺䝫䞊䝖䜔༞ᴗ◊✲䛾୍㒊
– ᫬㛫䛜✵䛔䛯䛛䜙䛺䜣䛸䛺䛟
– ᪂⪺䜔୍⯡㞧ㄅ䜢ㄞ䜐
– ᙼ/ᙼዪ䜢㏄䛘䛻⾜䛟
– 㟁Ꮚ໬䛥䜜䛶䛔䛺䛔㈨ᩱ䛾฼⏝
– 㤋እᣢ䛱ฟ䛧୙ྍ䛾㈨ᩱ䜢౑䛖సᴗ
– 䝋䝣䜯䛷ᐷ㌿䛜䛳䛶ㄞ᭩䠄䛭䛾䜎䜎ᐷ䜛…䠛䠅
47
46
ẮỮễ‫୿׋‬᫾ỊỶἶ
‫୿׋‬᫾ỉẮỮễểẮỨầἒἳ
ᚲせ䛻㏕䜙䜜䛶⾜䛳䛯䛾䛻㟂せ䛻ୖᡭ䛟ᛂ䛨䛶
䛔䛺䛔ᅗ᭩㤋
䠎䛴䛾⌮⏤䛾Ꮡᅾ䛜ព㆑䛥䜜䛶䛔䛺䛔䠛
– ฼⏝䛜䛺䛔䛾䛜ᝏ䛔䛣䛸䛸䛿㝈䜙䛺䛔䠄㟁Ꮚ⎔ቃ
䜢ᩚഛ䛩䜜䜀ᚲせ䛻㏕䜙䜜䛯฼⏝䛿ῶ䜛䚹
– ᤼ᯫ఩⨨䛜䜟䛛䜚䛻䛟䛔䚸」෗䛻᫬㛫䛜䛛䛛䜛䚸
ᚲせ䛺㈨ᩱ䛜䛺䛔etc…
–䛂฼⏝⪅䛾᫬㛫䜢⠇⣙䛫䜘䛃䠅
⾜䛝䛯䛟䛺䜙䛺䛔ᅗ᭩㤋
– ௙᪉䛺䛟౑䛳䛶䛔䜛䛣䛸䛸䚸ዲ䜣䛷౑䛳䛶䛔䜛䛣䛸
䛾ΰྠ
– ᐙල䛾౑䛔ᚰᆅ䚸↓⥺LAN➼䛾⎔ቃ䚸฼⏝ྍ⬟
䛺䝇䝨䞊䝇䛾ၥ㢟䚸䝕䝄䜲䞁䚸䠄ே䛜䛔䛺䛔䠅
䛂⾜䛝䛯䛔ᅗ᭩㤋䛃䜢┠ᣦ䛧䛴䛴䛂ᚲせ䛻㏕䜙䜜
䛯䛃ே䛻䜒ᛂᑐ䛩䜛䛻䛿…䠛
ᚲせ䛻䜒ᛂ䛨䛶䛔䛺䛔䛧䚸䛺䛻䜒䛺䛔᫬䛻⾜䛝
䛯䛟䜒䛺䜙䛺䛔ᅗ᭩㤋
48
䛂ᅗ᭩㤋᝟ሗᢏ⾡ㄽ䛃
50
ᮡᮏ㔜㞝⦅.䛂ᅗ᭩㤋᝟ሗᢏ⾡ㄽ䛃.2014.
(1)ᴫせ
ᅗ᭩㤋ᴗົ䛻ᚲせ䛺ᇶ♏ⓗ䛺᝟ሗᢏ⾡䜢
ಟᚓ䛩䜛䛯䜑䛻䚸䝁䞁䝢䝳䞊䝍➼䛾ᇶ♏䚸
ᅗ᭩㤋ᴗົ䝅䝇䝔䝮䚸䝕䞊䝍䝧䞊䝇䚸
䝃䞊䝏䜶䞁䝆䞁䚸㟁Ꮚ㈨ᩱ䚸䝁䞁䝢䝳䞊䝍䝅䝇䝔
䝮➼䛻䛴䛔䛶ゎㄝ䛧䚸ᚲせ䛻ᛂ䛨䛶₇⩦䜢⾜䛖
1.᝟ሗᢏ⾡䛸ᅗ᭩㤋
2.䝁䞁䝢䝳䞊䝍䛸䝛䝑䝖䝽䞊䜽䛾ᇶ♏▱㆑
3.䜲䞁䝍䞊䝛䝑䝖䜢฼⏝䛧䛯᝟ሗ䛾Ⓨಙ
4.㟁Ꮚᩥ᭩䛸㟁Ꮚฟ∧,㟁Ꮚ᭩⡠
5.ᅗ᭩㤋䝅䝇䝔䝮
6.䝛䝑䝖䝽䞊䜽᝟ሗ㈨※䛸䝯䝍䝕䞊䝍
7.ᅗ᭩㤋䝃䞊䝡䝇䛻䛚䛡䜛䝛䝑䝖䝽䞊䜽᝟ሗ㈨※䛾฼⏝
8.ᅗ᭩㤋䛾᝟ሗ䝅䝇䝔䝮䛾Ᏻ඲ᛶ䛸ಙ㢗ᛶ
9.䝛䝑䝖䝽䞊䜽㔘㏑䛷䛾ᅗ᭩㤋䝃䞊䝡䝇
㧗ᰯᩍ⛉䛂᝟ሗ䛃䛷༙ศ䛿ᩍ䜟䛳䛶䛔䜛
52
65
利用者の情報行動 231
(1)◊✲⪅
Ꮫ⏕䛸䝋䞊䝅䝱䝹䝯䝕䜱䜰
ᤵᴗ୰䛾Twitter.฼⏝
Ustream㓄ಙ
䝡䝤䝸䜸䝞䝖䝹
ᅗ᭩㤋᝟ሗᏛ䝏䝱䞁䝛䝹
67
(2)㟁Ꮚ䝆䝱䞊䝘䝹䛾䜲䞁䝟䜽䝖
69
(3)ⱝᡭ◊✲⪅䛾᝟ሗ⾜ື䛿㏆ᮍ᮶䜢ኚ䛘䜛䠛
ᅗ᭩㤋࡟◊✲⪅ࡀ᮶࡞ࡃ࡞ࡗࡓ
yŒšŒˆ™ŠGnˆ›Œ
70
71
㻔㻡㻕㻻㼜㼑㼚㻌㻭㼏㼏㼑㼟㼟㻩㻌㻭㼏㼏㼑㼟㼟㻌㻗㻌㻾㼑㼡㼟㼑
(4)Ꮫ⾡䝁䝭䝳䝙䜿䞊䝅䝵䞁䛻䜒䛯䜙䛥䜜䛯᪂ᢏ⾡
䜸䞊䝥䞁䜰䜽䝉䝇䛜䝡䝆䝛䝇䛻䛺䛳䛯᫬௦䛻
ITC䛻㥆ᰁ䜣䛰䛂ⱝ䛔ୡ௦䛃䛜Ꮫ⾡ୡ⏺䛾ᵝ┦䜢ኚ䛘䜛䠛
䠝䡎䡐䡅䠿䡈䡁 LevelMetrics
Altmetrics
72
232 利用者の情報行動
73
(7)㟁Ꮚ᭩⡠
㻔㻢㻕㻰㼍㼠㼍㻌㻯㼑㼚㼠㼞㼕㼏㻌㻿㼏㼕㼑㼚㼏㼑
DataScience
DataCuration
⡿ᅜ㸣
㇦ᕞ
᪥ᮏ
࡞ࡐ᪥ᮏࡣ㐜ࢀ࡚࠸ࡿࡢ࠿
᪥ᮏ࡜Ḣ⡿㇦࡜ࡣ஧᱆ࡢᕪࡀ࠶ࡿ
ᅗ᭩㤋䛿ఱ䛜䛷䛝䜛䛛䠛
㧗➼ᩍ⫱ࢆ⮬ᅜㄒ࡛⾜࠼ࡿᅜ࡞ࡢ࡟
ఱ䜢䛧䛺䛟䛶䛿䛺䜙䛺䛔䛛䠛
6KDUHG3ULQW
DDADemandͲDrivenͲAcquisition
PDAPatronͲDrivenͲAcquisition
74
(1)Ꮫ⏕ືྥ
75
኱Ꮫ୍ᖺ⏕䛾⮬ᕫホ౯
᝟ሗ᥈⣴䛻㛵䛩䜛᰿ᣐ䛺䛝⮬ಙ
䝺䝫䞊䝖䜢᭩䛟䛣䛸䜈䛾୙Ᏻ
CiNii䛿▱䜙䛺䛔
䝣䝸䞊䝷䜲䝎䞊
⡆౽䛻䟿
⣲᪩䛟䟿
Ꮫ⏕䛿ᛁ䛧䛔
䛂ᩥ䛃䛿᭩䛟
㛗䛔ㄽ⌮ⓗ䛺ᩥ❶䜢᭩䛟ᶵ఍䛜䛺䛔
79
80
b.䜴䜱䜻䝨䝕䜱䜰 䜰䝬䝌䞁
ᩥ⊩䜢᥈䛧䛶䝺䝫䞊䝖䜢᭩䛟ㄢ㢟
Tulips䠄䠫䠬䠝䠟䠅䛾౑䛔᪉䛸ㄳồグྕ➼䜢ᩍ䛘䜛
▱䜙䛺䛔䜒䛾䜢ㄪ䜉䜛
ᑠㄝ䜔䝗䝷䝬䛾タᐃ䜢ㄪ䜉䜛
Ꮫ⏕䛾䝺䝫䞊䝖సᡂᡭ㡰
1.᳨⣴ᡓ␎䜢⪃䛘䜛
2.Tulips䠄⟃Ἴ኱Ꮫ䠫䠬䠝䠟䠅䛷᳨⣴
3.ᅗ᭩䚸㞧ㄅㄽᩥ䚸ᶵ㛵䝸䝫䝆䝖䝸䝁䞁䝔䞁䝒䜢ᩘ௳Ⓨぢ
4.䜸䞁䝷䜲䞁䛷ㄞ䜑䜛䜒䛾᭱ึ䛾1,2௳䛰䛡䛷䝺䝫䞊䝖సᡂ
5.䛭䛾䛣䛸䜢ᝏ䜃䜜䛪䛻䝺䝫䞊䝖సᡂసᴗᡭ㡰䛻グ䛩
࿧྾䜢䛩䜛䜘䛖䛻Google䜢౑䛖
81
85
利用者の情報行動 233
c. Digitalnatives䠛
ᩍ⛉䛂᝟ሗ䛃䛷ᒚಟ䛧䛯ෆᐜ䛻䛴䛔䛶
ᖹᡂ27ᖺ ᖹᡂ26ᖺ ᖹᡂ23ᖺ
Q Q Q 74
80
[1]Word
70
74
[2]Excel
57
66
[3]PowerPoint
11
30
[4]㟁Ꮚ䝯䞊䝹䛾㏦䜚᪉
16
26
[5]HTML䛾グ㏙ἲ
26
45
[6]Web䝤䝷䜴䝄䛾฼⏝᪉ἲ
22
28
[7]䝃䞊䝏䜶䞁䝆䞁䛾฼⏝᪉ἲ
56
50
[8]䝯䝕䜱䜰䝸䝔䝷䝅䞊(ⴭసᶒ䛺䛹)
39
41
[9]䝛䝑䝖≢⨥䛸䛭䛾ᑐᛂ
16
23
[10]᝟ሗ䝉䜻䝳䝸䝔䜱
ͤ」ᩘᅇ⟅
86
䛹䛾౑䛔᪉䛷୺䛻ᦠᖏ㟁ヰ䞉䝇䝬䞊䝖
䝣䜷䞁䜢฼⏝䛧䛶䛔䜎䛩䛛䠛
ಶேᡤ᭷䛾㟁Ꮚᶵჾ
ᖹᡂ27ᖺ ᖹᡂ26ᖺ
Q Q 䝕䝇䜽䝖䝑䝥䝟䝋䝁䞁
䝜䞊䝖䝟䝋䝁䞁
䝍䝤䝺䝑䝖PC(iPad䛺䛹)
ᦠᖏ㟁ヰ
PHS
䝇䝬䞊䝖䝣䜷䞁
16
77
12
7
1
103
ᖹᡂ23ᖺ
Q 㻝㻝
㻢㻡
㻡
㻝㻤
㻠
㻤㻢
ᦠᖏ㟁ヰ
㻟㻣
㻣㻢
㻝
㻥㻜
㻥
ͤ」ᩘᅇ⟅
㏻ヰ
䝯䞊䝹
䜴䜵䝤䝨䞊䝆
㜀ぴ
䝇䝬䞊䝖䝣䜷䞁
ᖹᆒ್
䠄ྜィ100䠂䠅
37.5
33.3
25.0
4.2
0.0
䜰䝥䝸
䛭䛾௚䠄䠂䠅
Windows[1]
MacOS[2]
Linux[3]
234 利用者の情報行動
䜲䞁䝍䞊䝛䝑䝖
34.2
42.6
0.5
䜰䝥䝸
䛭䛾௚䠄䠂䠅
䝃䞊䝏䜶䞁䝆䞁
฼⏝᭶
106
101
ᖹᆒ
21
17
100.2
᭱኱
192
3
8
᭱ᑡ
ͤ」ᩘᅇ⟅
䝯䞊䝹
䜴䜵䝤䝨䞊䝆
㜀ぴ
䜲䞁䝍䞊䝛䝑䝖䞉
䝃䞊䝏䜶䞁䝆䞁฼⏝Ṕ
฼⏝䛧䛯䛣䛸䛾䛒䜛䝟䝋䝁䞁䛾OS
ᖹᡂ27ᖺ ᖹᡂ26ᖺ
(n=107) (n=103)
㏻ヰ
ᖹᆒ್
䠄ྜィ100䠂䠅
9.0
13.7
37
ͤᖹᡂ27ᖺQ ฼⏝᭶
ᖹᆒ
᭱኱
᭱ᑡ
100.1
192
0
ͤᖹᡂ27ᖺQ 䜲䞁䝍䞊䝛䝑䝖୍᪥ᖹᆒ฼⏝᫬㛫
䝟䝋䝁䞁䛛䜙
ᦠᖏ䞉䝇䝬䝩䛛䜙
ྜィ
䝃䞊䝏䜶䞁䝆䞁୍᪥ᖹᆒ฼⏝ᅇᩘ
㗪攻炷⸛⛯炸
2.1
2.6
4.7
എᮠ˄ᒣ൷˅
ͤᖹᡂ27ᖺQ 䝟䝋䝁䞁䛛䜙
5.5
ᦠᖏ䞉䝇䝬䝩䛛䜙
8.4
13.8
ྜィ
ͤᖹᡂ27ᖺQ e.⦪䝇䜽䝻䞊䝹䛸䛛䝇䝬䝩᧜ᙳ䛸䛛
G㓄ᕸ㈨ᩱၥ㢟
䝟䝽䝫䜢㓄ᕸ㈨ᩱ䛸䛩䜛䛳䛶䠛
⦪䝇䜽䝻䞊䝹䛰䛡䛷᝟ሗ᳨⣴䜢῭䜎䛫䜘
䛖䛸䛧䛶䛔䜛䠛
䛧䛳䛛䜚ㄞ䜏㎸䜐䚸䛸䛔䛖䛣䛸䛜䛷䛝䛺䛔䚹
䝇䝬䝩౫Ꮡ⑕䠛
94
f.๴✼
95
g.䝇䝷䜲䝗᧜ᙳ
ே䛾ㅮ₇୰䛻iPhoneᇽ䚻䛸䛰䛧䛶䛂䝟䝅䝱䝑䛃䛳䛶㡢ฟ䛧䛶䝇䝷䜲䝗䜢
᧜ᙳ䛧䛶䜛ே㐩䛳䛶ᮏᙜ䛻䛺䜣䛺䛾䠛☜䛛䛻ⴭసᶒἲୖ䛿⚾ⓗ」
〇䛰䛛䜙ἲⓗ䛻䛿ၥ㢟䛺䛔䛸ᛮ䛖䛡䛹䚸ᖖ㆑ⓗ䛺䝬䝘䞊䛸䛧䛶䛹䛖䛺
䛾䜘䚸䛳䛶䛔䛖䝺䝧䝹䛾ヰ䚹䛭䛖䛔䛖ே㐩䛿䛂↓㡢䜹䝯䝷䛃䛾䝎䜴䞁䝻䞊
䝗䛩䜙䛷䛝䛺䛔䛾䠛ㅮ ₇୰䛿ఱ䜒㡢䜢❧䛶䛪᏶඲㟼⢔䛻䛩䜉䛝䚸䛸
ゝ䛳䛶䛔䜛䜟䛡䛷䛿䛒䜚䜎䛫䜣䚹䝅䝱䞊䝨䞁䛾㡢䚸᳔Ꮚ䜢ᘬ䛟㡢䚸㏵
୰㏥ฟ䛷Ṍ䛟㡢䚸PC䛷䝯䝰䜢䛸䜛䛾䛻䜻䞊 䝪䞊䝗䜢䛯䛯䛟㡢䚸㠃ⓑ䛡
䜜䜀➗䛖ኌ䚸䛭䛖䛔䛖䛾䛿㡢䛜ฟ䛶↛䜛䜉䛝䛷䛧䜗䛖䚹䛧䛛䛧䚸ᦠᖏ䛾
䜹䝯䝷䛿㡢䜢ᾘ䛩ᡭẁ䛿䛒䜛䜟䛡䛷䛩䛧䚸䜐䛧䜝䛭䛣䜎䛷䛧䛶 䝇䝷䜲䝗
䜢୸䛤䛸グ㘓䛧䛶ᖐ䜚䛯䛔䛺䜙䚸䛝䛱䜣䛸䝕䝆䜹䝯➼䛾㟼✜䛺グ㘓ᶵ
ჾ䜢⮬ศ䛷⏝ព䛧䛶䛟䜛䛣䛸䜒䛷䛝䜛䛿䛪䛷䛩䚹ᡭẁ䜢䛝䛱䜣䛸㑅䜉䜀
ᾘ䛩䛣䛸䛜 䛷䛝䜛㡢䛺䛾䛻䚸ᾘ䛩ດຊ䜢䛫䛪䛻ㅮᖌ䛾ヰ䛾ኌ䛾ఏ㐩
䜢㜼ᐖ䛩䜛䛾䛿䚸⫈⾗䛾ែᗘ䛸䛧䛶ኻ♩䛷䛿䛺䛔䛾䛰䜝䛖䛛䚸
䛂↓᩿䛷ᘬ⏝䛿䛔䛡䛺䛔䛃
їᘬ⏝䛿↓᩿䛷䛩䜛䜒䛾
䝁䝢䝨㊙ᡫ
96
97
利用者の情報行動 235
(1)ᅗ᭩㤋䝃䞊䝡䝇䛾ᅾ䜚᪉
(2)䝻䜾ศᯒ䛸䜰䜲䝖䝷䝑䜹䞊䛻䜘䜛ᐇ㦂⤖ᯝ
eͲlearning ᶵ㛵䝸䝫䝆䝖䝸 ᝟ሗ䝸䝔䝷䝅
䝷䞊䝙䞁䜾䝁䝰䞁䝈 㣧㣗䞉䞉䞉
⟃Ἴ኱Ꮫ୰ኸᅗ᭩㤋䜢ሙ䛸䛧䛯ᐇ㦂
Ꮫ⏕䛸ᅗ᭩㤋ဨ䛻ྠ䛨᥈⣴䜢䛧䛶䜒
䜙䛔䚸㐪䛔䜢ㄪᰝ䛩䜛
௒䚸ᅗ᭩㤋䝃䞊䝡䝇䛻ఱ䛜ồ䜑䜙䜜䛶䛔
䜎䛩䛛䠛
98
(2)OPAC䛾ᅾ䜚᪉
107
(3)ᩍ⫱Ꮫ⩦䛸䛾༠ྠ
Ꮫಟ
䜰䜽䝔䜱䝤䝷䞊䝙䞁䜾䛳䛶ఱ䠛
཯㌿Ꮫ⩦
䝅䝷䝞䝇 ㄞ䜣䛷䜎䛩䛛䠛
䜹䝸䜻䝳䝷䝮䛸䛾㐃ື
䛺䛬OPAC䛿䝃䞊䝏䜶䞁䝆䞁䛾䜘䛖䛻౑䛘
䛺䛔䛾䛛䠛
䝕䜱䝇䜹䝞䝸䞊䝃䞊䝡䝇
䛩䛠䛻ධᡭ䛷䛝䛺䛔䝣䝷䝇䝖䝺䞊䝅䝵䞁
Ꮫ⏕䛾᝟ሗ᥈⣴⾜ື䜢䜒䛳䛸䜒䜘䛟▱䛳䛶䛔䜛
䛾䛿ᅗ᭩㤋ဨ䠛
108
(4)Ꮫ⏕䛾ពぢ䜢⫈䛟
᫓᪥䝷䞊䝙䞁䜾䝁䝰䞁䝈
2008ᖺ๰タ
2008ᖺ ᩍᐊ
2009ᖺ ᩍᐊ
2010ᖺ ᅗ᭩㤋᝟ሗᏛᅗ᭩㤋๓䛻
Ꮫ⏕䛿ఱ䜢⪃䛘䛶䛔䜛䛾䛛䠛
110
236 利用者の情報行動
109
113
䜎䛸䜑
බ❧ᅗ᭩㤋䛻䛄䜰䞁䝛䛾᪥グ䛅䛺䛹
376෉䛾ᮏ䜢ᐤ㉗䛧䛯䛔䟿
฼⏝⪅䛾᝟ሗ⾜ື䛸䛿䠛
ᅗ᭩㤋䠄ဨ䠅䛜ಙ㢗䛥䜜䜛䛣䛸
ᅗ᭩㤋୙Ᏻ䜢ᑠ䛥䛟䛩䜛
ᩍ⫱Ꮫಟᨭ᥼
䛔䜝䛔䜝䛺ྍ⬟ᛶ.
◊✲ᨭ᥼
ఱ䛜䛷䛝䜛䠛ఱ䜢䛩䜛䜉䛝䠛
䛄䜰䞁䝛䛾᪥グ䛅䜢බ❧ᅗ᭩㤋䛻ᐤ㉗䛧䜘䛖䟿
䛿䛨䜑䜎䛧䛶䚸㉥ᒣ䛸⏦䛧䜎䛩䚹⚾䛿䚸⟃Ἴ኱Ꮫ኱Ꮫ㝔ᅗ᭩㤋᝟ሗ䝯䝕䜱䜰
◊✲⛉䛷䚸ᅗ᭩㤋᝟ሗᏛ䜢Ꮫ䜣䛷䛚䜚䚸බ❧ᅗ᭩㤋䜢◊✲ᑐ㇟䛸䛧䛶䛔䜎
䛩䚹⌧ᅾ䚸 ᅗ᭩㤋᝟ሗᏛⱝᡭ䛾఍ALIS䛾䝯䞁䝞䞊䛸䛧䛶άື䛧䛶䛔䜎䛩䚹
බ❧ᅗ᭩㤋䛷䛿䚸ᅗ᭩䜢㉎ධ䛩䜛㈝⏝䛿㝈䜙䜜䛶䛔䜛䛯䜑䚸᪂หᅗ᭩䛾
㉎ධ䛜ඃඛ䛥䜜䚸◚䜙䜜䜛䛺䛹ẋᦆ䛥䜜䛯㈨ᩱ䛾෌㉎ධ䛿ᚋᅇ䛧䚸䜒䛧䛟䛿
⿵ሸ䛧䛺䛔⮬య䛻䛺䜛䛣䛸䜢⚾㐩䛿ᠱᛕ䛧䛶䛔䜎䛩䚹䛭䛾䛯䜑௒ᅇ䚸බ❧
ᅗ᭩㤋䜈䛄䜰䞁䝛䛾᪥グ䛅䜢䛿䛨 䜑䚸ẋᦆ䛥䜜䛯㈨ᩱ䛾ᐤ㉗䜢䛩䜛䛯䜑䝥䝻
䝆䜵䜽䝖䜢❧䛱ୖ䛢䜎䛧䛯䟿
බ❧ᅗ᭩㤋䛻ᐤ㉗䛩䜛䛯䜑䛾ᮏ376෉䛾㉎ධ䛾䛯䜑䚸ⓙᵝ䛻䛤༠ຊ䜢䛚
䛽䛜䛔䛧䛯䛔䛷䛩䚹ᐅ䛧䛟䛚㢪䛔⮴䛧䜎䛩䟿
123
124
利用者の情報行動 237