Single point of contact Belgique/België Service de médiation de l

Single point of contact
Belgique/België
http://www.mediateurenergie.be/
Service de médiation de l'energie (FR) - Ombudstiens voor energie (NL)
България
n/a
Croatia
Česká republika
http://www.eru.cz/en/informacni-centrum/ochrana-spotrebitele/oddeleni-ochranyspotrebitele
Energetický regulační úřad - Ochrana zákazníka (Energy Regulatory Office)
Danmark
www.energianke.dk/english/
Energy Supplies Complaint Board (Ankenævnet på Energiområdet)
Deutschland
http://www.bundesnetzagentur.de/DE/Sachgebiete/ElektrizitaetundGas/Verbrau
cher/verbraucher-node.html
Bundesnetzagentur - Kontakt zum Verbraucherservice
(Federal Network Agency)
Eesti
www.konkurentsiamet.ee
Konkurentsiamet (Estonian Competition Authority)
Eesti
Eesti
Éire/Ireland
http://www.energycustomers.ie/
Energycustomers - Commission for Energy Regulation
Ελλάδα
http://www.kep.gov.gr/portal/page/portal/kep/
Citizens' Service Centers (KEP) _ Κέντρα Εξυπηρέτησης Πολιτών (ΚΕΠ)
España
http://www.cnmc.es/es-es/energ%C3%ADa/sobreenerg%C3%ADa.aspx
Comisión Nacional de Energía (The National Energy Commission)
France
www.energie-info.fr/
Energie-info
Italia
http://www.autorita.energia.it/it/callcenter.htm
Sportello per il consumatore di energia - Autorità per l'energia elettrica e il gas
(The Regulatory Authority for Electricity and Gas)
Κύπρος
1. http://www.cera.org.cy;
2.
http://www.mof.gov.cy/mof/papd/papd.nsf/page50_gr/page50_gr?OpenDocume
nt ;
3. http://www.mcit.gov.cy/mcit/mcit.nsf/dmlcontact_gr?OpenForm
1. Ρυθμιστική Αρχή Ενέργειας Κύπρου (Cyprus Energy Regulatory Authority);
2. Κέντρα Εξυπηρέτησης του Πολίτη (Citizens Service Centre);
3. Υπουργείο Ενέργειας, Εμπορίου, Βιομηχανίας και Τουρισμού (Ministry of
Energy, Commerce, Industry and Tourism)
Latvija
www.latvija.lv
Vienotais valsts un pašvaldību pakalpojumu portāls
(The single state and local government portal)
Lietuva
http://www.regula.lt/lt/
Valstybinė kainų ir energetikos kontrolės komisija
(National Control Commission for Prices and Energy)
Luxembourg
http://www.ulc.lu
Union Luxembourgeoise des Consommateurs
Magyarország
http://www.eh.gov.hu
Magyar Energia Hivatal
(Hungarian Energy Office)
Malta
Nederland
www.consuwijzer.nl
Consuwijzer
http://www.dte.nl
Nederlandse Mededingingsautoriteit (Neherlands Competition Authority)
Österreich
http://www.e-control.at/de/konsumenten/service-und-beratung/energie-hotline
Energie-Hotline - E-Control (National Regulatory Authority)
Polska
http://www.ure.gov.pl/pl/urzad/struktura-i-kontakt/punkt-informacyjnydla/4161,dok.html
Punkt Informacyjny dla Odbiorców Energii i Paliw Gazowych - Urząd Regulacji
Energetyki (Energy Regulatory Office)
Portugal
http://www.erse.pt/consumidor/Paginas/portaldoconsumidor.aspx
Portal do Consumidores de Energia - Entidade Reguladora dos Serviços
Energéticos (Energy Services Regulatory Authority)
România
http://www.anre.ro/informatii.php?id=784
Slovenija
Info-Consumatori - Autoritatea Nationala de Reglementari in domeniul
Energiei
n/a
Slovensko
http://www.urso.gov.sk/?q=Pre%20spotrebite%C4%BEa&language=sk
Pre spotrebiteľa - Úrad pre reguláciu sieťových odvetví (Regulatory Office for
Network Industries)
Suomi/Finland
http://www.maistraatti.fi/en/Services/consumer_advice/
Energiavirasto - Local Register Office
Sverige
http://energimarknadsbyran.se/
Konsumenternas energimarknadsbyrå (The Swedish Consumer Energy
Markets Bureau)
United Kingdom
http://www.adviceguide.org.uk/england/consumer_energy_supply_e
Citizens Advice consumer service

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