Mobile Devices, Applications and Data Jits Langedijk Senior Consultant [email protected] 1 Peter Sterk Solution Architect [email protected] Onderwerpen - - - - Rol van Mobile IT in Tomorrow’s Workspace Mobile Strategie Use cases voor EMM oplossingen Uitleg van management oplossingen - - - - Mobile Device Management (MDM) Mobile Application Management (MAM) Mobile Information Management (MIM) Enterprise File Synchronization and Sharing - Ervaringen uit het veld Tomorrow’s Workspace Work is not a place, it’s something you DO! Tomorrow’s Workspace Applica3on and Desktop Delivery Enterprise File Synchroniza3on and Sharing Enterprise Mobility Management Mobile IT Strategy “Focus on strategy first, features later!“ Mobile IT Strategy - Wat wilt u beheren? - Apparaat, Applicaties of data/informatie - Wie is de eigenaar van het mobiele apparaat? - - Fiscaal en juridisch Privacy - Welke besturingssystemen wilt u ondersteunen? - Android vs iOS vs Windows Phone - Is integratie met bestaande Applicatie en Desktop Delivery belangrijk? - Citrix XenApp/XenDesktop of VMware Horizon - Wet- en regelgeving? - Begrijp het Enterprise Mobility Management speelveld, oplossingen en visie EMM use cases EMM use cases initieel… “Secure and managed information on mobile devices, by locking down the device, app or data” … verandert naar “How to use mobility [solutions] to support our business processes and increase the productivity of our users?” EMM use cases - Ondersteuning voor Mobile IT Strategy - Beveiliging van informatie - Meest gebruikte applicatie(s): - PIM (Agenda, contacten, email) - Bestandstoegang naar interne servers - Webtoegang naar interne servers - Ontwikkeling van applicaties is (nog) geen prioriteit EMM Explained Verschillen tussen MDM, MAM en MIM Mobile Device Management (MDM) Security - Password lock - Full wipe - Enforce policies (Enable/Disable functions) Provisioning - Wifi settings - Certificates - E-mail configuration Monitoring - Location - Usage - Support Mobile Device Management (MDM) Mobile OS Security - Full access in OWN App container - Apps can use system functions - I.e. Camera, GPS, Microphone, Speaker Mobile Device Management API - OS provides configurable options - I.e. iCloud On/off, Siri On/off, AppStore On/Off - Mobile OS vendor dictates! Not all features available on all platforms - Android vs iOS vs Windows Phone - Android vs Android (Samsung/HTC) - Examples - No external memory encryption on iOS - No iCloud / Siri etc on Android MDM Demo Enrollment van een Apple iOS device Mobile Application Management Mobile Application Management (MAM) Policy based access to apps - Secure the apps, not the device - Selective wipe - Enforce policies (Logon, Wifi) Apps need modification - App Wrapping - Software Development Kit - “Vendor certified apps” - Citrix Worx, * for Good, AppConnect Control interaction with other apps - ‘Open in …’ - Block unauthorized export to unsecure apps MAM Demo Installatie van mobile apps op een persoonlijk device MDM vs MAM? VS Mobile Information Management Mobile Information Management (MIM) Bring Your Own App - That’s what we’re looking for… We’re not there (yet) - Remember, Apps are limited to own container only, unless: - App is configured to use other container - Which means you still need to deliver the app Secure access to information - Secure information / data / content - Rights Management Enterprise File Synchronization and Sharing Enterprise File Synchronization and Sharing (EFSS) EFSS enables productivity and collaboration for mobile workers with multiple devices Enterprise File Synchronization and Sharing (EFSS) EFSS?? Its all about the data User Demand Instant data access from any device Share data with everyone Easy-to-use IT Wants Security Control Prevent data leakage EFSS must contain - - - - - - - - - On and off premises Password enforcement Remote wipe Data encryption Data-loss prevention Containerization Digital Rights Management Access Tracking and Reporting Ease of usage! EFSS Demo Benaderen en bewerken zakelijke documenten op een persoonlijk apparaat Ervaringen uit het veld Ervaringen uit het veld - Blokkeer ALTIJD jailbroken en/of rooted apparaten - Apps hebben niet altijd dezelfde functionaliteit over verschillende platformen! - Application wrapping voor iOS vereist Apple Enterprise Developer account - Denk vanuit de Business Consumer! - Wat hebben ze echt nodig? - Shadow IT kan een positief iets zijn! - Zet de juiste verwachtingen, voor zowel de gebruiker als IT! Samenvatting Samenvatting - - - - Rol van Mobile IT in Tomorrow’s Workspace Mobile Strategie Use cases voor EMM oplossingen Uitleg van management oplossingen - - - - Mobile Device Management (MDM) Mobile Application Management (MAM) Mobile Information Management (MIM) Enterprise File Synchronization and Sharing - Ervaringen uit het veld Bedankt! www.pqr.com [email protected] @PQRnl
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