Mobile Devices, Applicaties en Data - IT

Mobile Devices,
Applications and Data
Jits Langedijk
Senior Consultant
[email protected]
1
Peter Sterk
Solution Architect
[email protected]
Onderwerpen
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Rol van Mobile IT in Tomorrow’s Workspace
Mobile Strategie
Use cases voor EMM oplossingen
Uitleg van management oplossingen
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Mobile Device Management (MDM)
Mobile Application Management (MAM)
Mobile Information Management (MIM)
Enterprise File Synchronization and Sharing
-  Ervaringen uit het veld
Tomorrow’s Workspace
Work is not a place, it’s something you DO!
Tomorrow’s Workspace
Applica3on and Desktop Delivery Enterprise File Synchroniza3on and Sharing Enterprise Mobility Management Mobile IT Strategy
“Focus on strategy first,
features later!“
Mobile IT Strategy
-  Wat wilt u beheren?
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Apparaat, Applicaties of data/informatie
-  Wie is de eigenaar van het mobiele apparaat?
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Fiscaal en juridisch
Privacy
-  Welke besturingssystemen wilt u ondersteunen?
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Android vs iOS vs Windows Phone
-  Is integratie met bestaande Applicatie en Desktop Delivery belangrijk?
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Citrix XenApp/XenDesktop of VMware Horizon
-  Wet- en regelgeving?
-  Begrijp het Enterprise Mobility Management speelveld, oplossingen en visie
EMM use cases
EMM use cases initieel…
“Secure and managed information
on mobile devices, by locking down
the device, app or data”
… verandert naar
“How to use mobility [solutions] to support
our business processes and increase the
productivity of our users?”
EMM use cases
-  Ondersteuning voor Mobile IT Strategy
-  Beveiliging van informatie
-  Meest gebruikte applicatie(s):
-  PIM (Agenda, contacten, email)
-  Bestandstoegang naar interne servers
-  Webtoegang naar interne servers
-  Ontwikkeling van applicaties is (nog) geen prioriteit
EMM Explained
Verschillen tussen MDM, MAM en MIM
Mobile Device Management (MDM)
Security
-  Password lock
-  Full wipe
-  Enforce policies
(Enable/Disable
functions)
Provisioning
-  Wifi settings
-  Certificates
-  E-mail configuration
Monitoring
-  Location
-  Usage
-  Support
Mobile Device Management (MDM)
Mobile OS Security
-  Full access in OWN App container
-  Apps can use system functions
-  I.e. Camera, GPS, Microphone, Speaker
Mobile Device Management API
-  OS provides configurable options
-  I.e. iCloud On/off, Siri On/off, AppStore
On/Off
-  Mobile OS vendor dictates!
Not all features available on all
platforms
-  Android vs iOS vs Windows Phone
-  Android vs Android (Samsung/HTC)
-  Examples
-  No external memory encryption on iOS
-  No iCloud / Siri etc on Android
MDM Demo
Enrollment van een Apple iOS device
Mobile Application Management
Mobile Application Management (MAM)
Policy based access to apps
-  Secure the apps, not the device
-  Selective wipe
-  Enforce policies (Logon, Wifi)
Apps need modification
-  App Wrapping
-  Software Development Kit
-  “Vendor certified apps”
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Citrix Worx, * for Good, AppConnect
Control interaction with other
apps
-  ‘Open in …’
-  Block unauthorized export to
unsecure apps
MAM Demo
Installatie van mobile apps op een persoonlijk device
MDM vs MAM?
VS Mobile Information Management
Mobile Information Management (MIM)
Bring Your Own App
-  That’s what we’re looking for…
We’re not there (yet)
-  Remember, Apps are limited to
own container only, unless:
-  App is configured to use other
container
-  Which means you still need to
deliver the app
Secure access to information
-  Secure information / data / content
-  Rights Management
Enterprise File Synchronization
and Sharing
Enterprise File Synchronization and Sharing (EFSS)
EFSS enables productivity and collaboration
for mobile workers with multiple devices
Enterprise File Synchronization and Sharing (EFSS)
EFSS??
Its all about the data
User Demand
Instant data access from any device
Share data with everyone
Easy-to-use
IT Wants
Security
Control
Prevent data leakage
EFSS must contain
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On and off premises
Password enforcement
Remote wipe
Data encryption
Data-loss prevention
Containerization
Digital Rights Management
Access Tracking and Reporting
Ease of usage!
EFSS Demo
Benaderen en bewerken zakelijke documenten op een persoonlijk apparaat
Ervaringen uit het veld
Ervaringen uit het veld
-  Blokkeer ALTIJD jailbroken en/of rooted apparaten
-  Apps hebben niet altijd dezelfde functionaliteit over verschillende
platformen!
-  Application wrapping voor iOS vereist Apple Enterprise Developer
account
-  Denk vanuit de Business Consumer!
-  Wat hebben ze echt nodig?
-  Shadow IT kan een positief iets zijn!
-  Zet de juiste verwachtingen, voor zowel de gebruiker als IT!
Samenvatting
Samenvatting
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Rol van Mobile IT in Tomorrow’s Workspace
Mobile Strategie
Use cases voor EMM oplossingen
Uitleg van management oplossingen
- 
- 
- 
- 
Mobile Device Management (MDM)
Mobile Application Management (MAM)
Mobile Information Management (MIM)
Enterprise File Synchronization and Sharing
-  Ervaringen uit het veld
Bedankt!
www.pqr.com
[email protected]
@PQRnl