SGTM 5 B Attitudes & Behaviour “Cultural Awareness” SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Structure of Presentation What is Culture? Understanding Cultural differences Dealing with Cultural differences Case studies SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Culture A shared system of meanings, beliefs, values behaviours through which experience is interpreted and carried out SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Culture Is .. Relative Learned Collective Changes over time Complex responsive process SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Forces Shaping Individual Culture Urbanization Nationalism Colonisation Migration Minority Experience Industrialization Personal Culture Values Crosscultural Adjustments Social background World-views Ethnic background Beliefs Behaviours Profession Religion Gender SGTM 1.1@30JUNE03 Education Language TES / Mil Div / DPKO Dangers! Stereotypes Prejudice Ethno-centric SGTM 1.1@30JUNE03 perspectives TES / Mil Div / DPKO Culture – In Peace Operations Military – Military (International) Civilians – Civilians (International) CULTURE Military – Civilians (Organizational) International actors Local communities Local Communities SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Eating habits Asia - chop sticks Europe - knife and fork Clean right hand in some countries Common plate SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Eating habits Beef Pork Horse “Everything SGTM 1.1@30JUNE03 that moves” TES / Mil Div / DPKO Understanding Cultural differences Eating habits Pork not eaten by Muslims for religious reasons Christians keep horses, dogs and cats as pets Fish is neutral SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Religion – an important place in many societies Knowledge of religion of host nation very important Respect religious beliefs Religion SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Family and Gender Elders are highly respected in some cultures Understand family ties Different gender beliefs and views SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Communication Language is culture specific Avoid use of idiomatic expressions Humour SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Body Language Gesture/body language have different meanings Smile will never be misunderstood Polite handshake is accepted in most cultures SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Dress Code Depends on culture, customs, traditions and climate Adapt to local customs SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Traffic Peacekeeper die in traffic accidents Different traffic conditions Respect local traffic laws Adapt to local conditions SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Understanding Cultural differences Time People have different concept of time Need to understand “You have the clock, we have the time” SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Building Cultural Awareness Understand your own culture Understand and accept logic of other cultural frameworks Cultural differences as unique and creative problem-solving opportunity SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Host Country’s Culture Knowledge of history, culture, customs and traditions Background for the conflict Expectations from “Blue Berets” SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Cultural Shock Unfamiliar: – Language – Climate – Currency – Road signs – Colleagues Adaptation SGTM 1.1@30JUNE03 process TES / Mil Div / DPKO The Adaptation Stages Honeymoon Initial confrontation Adjustment crisis Recovery SGTM 1.1@30JUNE03 TES / Mil Div / DPKO The Adaptation Stages STAGE SITUATION Honeymoon First exciting contact with new culture Initial confrontation SGTM 1.1@30JUNE03 First intensive feeling with new culture APPROACH REACTION Observe Excitement; Curiosity; Slight concern Solve problems in familiar ways Confusion; Mystified about; Others behaviour TES / Mil Div / DPKO The Adaptation Stages STAGE Adjustment crisis Recovery SGTM 1.1@30JUNE03 SITUATION Problems intensify Sense of belonging to culture emerges APPROACH Experimentation with new behaviours New strategies to help one function effectively REACTION Frustration; Anger; Confusion about New culture is understandable; Enjoying many aspect of it TES / Mil Div / DPKO Maintaining Good Relations Between military and civilian With other military contingents Team work SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Cultural Awareness “If you are Humble Respectful Friendly you will always be fine” SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Case Studies The market place The toilet experience To walk hand in hand Movement control at the airport The gift SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Summary Cultural awareness is increased by giving you the most common examples This is the first step to handle cultural differences positively, avoid conflicts due to misperception and to make you interact positively with host cultures SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Summary Closely related to “Code of Conduct”, where you get written rules. In culture you may find few written rules, but make sure, you know and obey them SGTM 1.1@30JUNE03 TES / Mil Div / DPKO Questions ? SGTM 1.1@30JUNE03 TES / Mil Div / DPKO
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