ONLINE ENROLLMENT SYSTEM CHANGE MY BENEFITS Welcome to hy-veebenefits.com! • Please follow these instructions to make changes to your existing employee benefit elections within 30 days of a qualifying event (Marriage, birth of child, etc.) • If you plan to add a new dependent or make a change to your beneficiaries – please have the following items on hand before starting: – Dependent verification documents, for any dependent you plan to add to your coverage • Examples: Marriage license, proof of joint ownership, birth certificates, etc. – Pertinent information of intended life insurance beneficiaries • Example: Social Security Number and birthdate If this is your first time at our site: REGISTER AS A NEW USER • All benefit eligible employees will need to create a user name and password for hy-veebenefits.com. • You will use hyveebenefits.com to elect, change or waive benefit offerings. 3 To Register for the First Time: Go to http://hyveebenefits.com Click Register All information must be submitted correctly to proceed: ex. EE ID number Fill in all requested information. Company key is hyvee. Click Continue Selecting “Yes” confirms you approve of the choices you submit via the electronic portal. Read the Electronic Signature agreement, and select yes or no. Click Continue Make it easy to remember: Write it down! Create your User Name and password. Select your preferred Security Phrase and provide the answer. *Recommendation: make a note of your user name and password. Click Continue. Confirmation screen shows after successful registration. Congratulations! You have successfully registered! Click Continue. Clicking Continue after registration will take you to the Login Page. Sign in with your User Name and Password. Click Login. HOME PAGE: Once logged in, you can: Change your Password. View the Message Center where you will find important details about your benefit elections. View your Personal Documents – where dependent verification and other communications will post. Search the Reference Center – where important documents are stored: Summary Plan Descriptions, Benefit Guide, etc. ITEMS OF NOTE: Click Start Here to change your benefits. Select the Reason for the Change Click on Life Event and select the reason for the change: for example, birth. Click on Start Change Supply the DATE of the EVENT Review the information under Personal Information, if something is incorrect – speak with your HR Manager. Provide your home email address and home phone number. Providing an email address will provide you notification when submitted enrollments/changes are approved. Select pre- or post-tax for your deductions. Supply information requested if you are covered by another HyVee employee. Click Next. Adding Dependents Add dependents that you wish to cover on your benefits here. Click Add a New Dependent Complete all requested information, Click Save. Dependents (cont.) Once your dependent has been successfully added, their information will show here. To add another dependent follow the same process until all your dependents are added. Once complete, click Next. Enrolling in Medical for the first time as a result of your event: Read through the information provided on each of the available medical plans. Choose the plan you wish to enroll in. Adding a dependent(s) as a result of your event To add a dependent to your coverage, click Yes next to the dependents’ name. If you wish to Waive coverage as a result of your event: To waive coverage for yourself AND any covered dependents, select Waive Medical. Removing a dependent as a result of your event To remove a dependent from your coverage, click No next to the dependent’s name. To make No Changes to your Medical Elections, Click Next Review Dental Elections If you do not want to make any changes to your Dental election, click Next. If you have dental, and added your dependent(s) to medical, they will automatically be covered on dental. If you did not elect medical, but want Dental, you will need to select who to cover on dental. If you wish to cancel your Dental coverage for you, and your covered dependents, select Waive. Review your selections at the bottom, if satisfied, click Next. Review your Short Term Disability Election Dependents are not eligible for STD. If you do not want to make a change, click Next. Review your selections at the bottom, if satisfied, click Next. Review your Life Insurance Elections If you don’t want to make any changes to your Life Election, Click Next. If you wish to enroll for the first time, or have added dependents to Medical and/or Dental, and elect life insurance, you must select Family coverage. Click Next. Dependent Life By selecting family coverage on the previous page, dependent life will be automatically populated. If you are employee only, select Waive on this screen. Click next. Review your Long Term Disability Election, if you don’t want to make any changes, click Next. Depending on your work location and/or pay cycle, you may or may not see a weekly cost populated on this page. Click Next. Status Bar As you progress through each page of the system, you can see your status on the right-side of the page. It will show you where you are in the change process, and your running weekly, total cost. Review your Medical Flexible Spending Account election, if you don’t want to make any changes, click Next. If you have a current Medical FSA, your amount will show here. If you wish to increase it, enter the new amount and click Next. If you wish to drop coverage, select drop coverage. Review your election and click Next. Review your Dependent Care Flexible Spending Account election, if you don’t want to make any changes, click Next. Read all information regarding eligibility for a dependent care FSA. Keep or waive a dependent care FSA. If you have a current election, enter the annual amount will show here. You can increase it with a change. Click Next. If you have Life Insurance, or added it as a result of your change, review your beneficiaries before proceeding. Existing beneficiaries will show here. They can be changed at any time. If you added a new dependent to your coverage they will automatically show as a choice. And/or you can add a new beneficiary. When adding a beneficiary, provide all requested information. All information in red is required. You will need to have your beneficiaries DOB and SSN. Confirm Primary, Contingent or None for all listed beneficiaries. Percentages must equal 100%. Confirm information is correct and click Next. Review your benefits summary. Your weekly cost will be listed here, and at the bottom of the summary page. Confirm the changes you wish to make are showing properly. If you wish to adjust any selections you made, click Edit. Once you are satisfied with your selections, click Approve. Confirm elections and click “I Agree” or “I Disagree”. If you make a mistake, click “I Disagree” and you will have one last chance to change options, delete entries or “Approve”. If “I Disagree” was selected, three options will display including: Delete, Review and I Agree. If you select “Delete” – everything you entered will be removed. If “Review” is selected, it will take you back to the benefit summary. If “I Agree” is selected, you will proceed to the next screen. If you enrolled dependents in your coverage, for the first time, as a result of your change, please pay close attention to the Dependent Verification Instructions (discussed in more detail on Slides 41-47) . Click Next. Confirmation Number = Successful enrollment. Once you receive a confirmation number, print this page for your records! If your transaction is “Pending Approval” You will receive a message in your Message Center when it is approved. DEPENDENT VERIFICATION PROCESS • We encourage you to have your dependent verification documents in hand before you begin to process your change • It will be EXTREMELY important to follow the instructions provided in the personal documents center to verify your dependents • Without appropriate documents, dependents will not be approved • Required documents/reasons are listed on page 7 of the 2014 Benefit Guide As noted when adding a dependent – employees need to go to Personal Documents to review instructions. Dependents that need verification will be listed here. DEPENDENT VERIFICATION PROCESS Click on Personal Documents Then on Dependent Verification – Initial Letter The letter provides information on: Who needs to be verified, what documents are accepted, and how to submit them. Documents can be scanned and uploaded (you can use a clear picture), emailed and/or faxed to your Benefit Coordinator or sent via truck mail. To upload a document: follow the instructions, by going to the Message Center Click on Message Center Then Click on the “Action required” message. To upload documents, click on Upload Document Icon. UPLOAD DOCUMENTS Click Browse to find your document on the computer. Once selected, click Send. Successfully sent documents will show with a green checkmark. PENDING TRANSACTIONS If you log back in to hy-veebenefits.com and have un-verified dependents, or are still waiting for approval, you will see this screen. After all applicable verification information is received, Hy-Vee will review the information and approve coverage according to plan rules, and you will receive a message in your message center. CONGRATULATIONS! • You have successfully completed your Change My Benefits process! • If you added dependents – please submit your verification documents no later than 30 days from the day you make the change • If your enrollment is Pending Approval, please watch for a message in your message center!
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