Download File - Superior University

Lesson Plan Guideline
Superior University
Principles of Management & OB
Course Handbook
1
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
TABLE OF CONTENTS
Sr. No
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
2
Contents
Course delivery arrangement
Course instructors
Course introduction
Course aims
Course coverage
Student gain
Teaching and learning methodologies
7.1. Lectures and class discussions
7.2. Activities and quizzes
7.3. Study pack
7.4. Guest Speaker
Assessments
8.1. Exam Papers
8.2. Assignments and projects
8.2.1 Pre-mid assignments
8.2.2 Final-term project
8.3. Presentations
8.4. Case study
8.5
Assessment Policies
Lecture plan
Grading of course
Academic and disciplinary policies
11.1. Late submissions
11.2. Peer Evaluation
11.3. Absenteeism
11.4. Deferred Examination
11.5. Scholastic honesty
11.6. Plagiarism
11.7. Cover sheet
Assessment GPA and percentages
Expectations of business conduct
Annexure
1. Sample papers
2. Assignments
2.1. Pre-mid(course work)
2.2. Post mid assignment
3. Presentation guidelines
4. Case study guidelines
Management Quality Circle
Page #
3
3
4
5
6
7
8
8
8
8
8
8
8
10
11
12
12
12
12
18
21
21
21
21
21
21
22
22
22
23
23
27
38
39
39
46
52
54
Superior University Lahore
Lesson Plan Guideline
1. Course Delivery Arrangements
Course
Principles of Management
Credit Hours
3
Lecture Duration
3 hours per week
Semester Duration
12 weeks
2. Course Instructors
Module Leader
Name
Prof. Dr. Ch. Abdul Rehman
Module Tutors
1. Name: Mr. Asif Iqbal
E-mail: [email protected]
2. Name: Mr. Ahmad Fareed Khan
E-mail: [email protected]
Name & Contact
Information
3. Name: Ms. Shumaila Naz
E-mail: [email protected]
4. Name: Mr. Usman Sadiq
E-mail: [email protected]
5. Name: Mr.M. Rafiq
E-mail: [email protected]
Room and Building
MS Faculty Office
Consultation Hours
11:00 am - 12:30 pm
02:00 pm - 03:00 pm
3
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
3. Course Introduction
The module of management is designed with the intent to develop a firm academic foundation
of students in various management theories, concepts, techniques, and practices. The concepts
learned would help the students to make sense of the complex, dynamic, ever changing and
globalizing business world.
By applying the functional or process approach to the study of management, the discussion will
cover four major management functions: planning, organizing, leading and controlling. This will
not only equip students with the framework for understanding and analyzing the nature of
managerial works, determining factors of managerial success but will also provide a solid base
for the succession subjects like Organizational Behavior, Human Resource Management etc.
Application of the learning material will be encouraged through case discussions, research
articles and other experiential assignments.
Program:
Semester:
Session:
Pre Requisites:
Follow Up:
Human Resource Management
Text Book:
Management by Stephen P. Robbins 11th edition.
Reference

Management: Leading and Collaborating in a Competitive World
by Thomas Bateman & Snell 8th edition.
Books:

Management by Michael A. Hiitt, J. Stewart Black & Lyman W.
Porter 2nd edition.
4
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
4. Course Aims
The main aims of the module are to develop in students:

A conceptual and theoretical knowledge of the fundamental concepts of
management, its important functions, various issues faced by managers and
activities undertaken to address these issues.

A critical way of thinking for evaluating and applying a variety of concepts and
techniques in managerial decision making situations.

The latest knowledge on different topics of management through published articles
and research work.
After completing this module, students will be able to:

Analyze and appreciate different managerial functions and their application in an
organizational setting.

Summarize the evolution of various management theories and concepts.

Evaluate different types of decisions made in business, and be familiar with the steps in the
decision-making process.

Understand the impact that organizational culture and environment can have on
management practices.

Recognize the importance and impact of organizational goal setting and organizational
design.

Explain the human resource management activities involved in attracting, developing, and
maintaining an effective work force.

Evaluate different leadership styles, motivation tools, and communication networks that
contribute to the organization success.

Evaluate the controlling function.
5
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
5. Course Coverage
Topics include:
5.1. Management: An Overview
5.2. Management Yesterday and Today
5.3. Managers as Decision Makers
5.4. Organizational Culture and Environment
5.5. Foundations of Planning
5.6. Organizational Structure and Design
5.7. Organizational Communication & Human Resource Management
5.8. Motivating Employees
5.9. Managers as Leaders
5.10. Foundations of Controlling
6
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
6. Student Gain
Classification
Topics
Knowledge and
Comprehension
Students will be able to understand fundamental aspects of
management like planning, organizing, leading and controlling. The
lectures will help students in developing strong comprehension
base, of different areas in management.
Application
Subject Related
Skills
Student will be able to demonstrate
Projection in:
skills like:
1. Foundations of planning
1. Planning: developing personal
2. Activity of planning
plans as well as plans of events.
3. Assignment on planning
2. Organizing: Designing
1. Organizational structure
organizational structure,
and design
identifying roles and duties,
2. Activity: designing
allocation of resources.
organizational hierarchy
3.
4.
1. Organizational culture and
Leading: Understanding team
environment
dynamics, application of
2. Motivating employees
motivation, managing change and 3. Managers as leaders
innovation, understanding
4. Working real time in
communication and its
teams
significance for managers.
5. Activities
6. Final presentations
1. Foundations of controlling
Controlling: Understanding
2. Presentations
control mechanisms.
3. Activities
Confidence building
1. Final presentations
Understanding team orientation
2. Individual and group
Learning presentation skills
assignments
Written communication
3. Class activities
Leadership skills
General Skills
1.
2.
3.
4.
5.
Analysis and
Synthesis
Students will be able to apply their
critical, analytical and synthesis skills
to a variety of different situations.
7
Management Quality Circle
1. Class discussions
2. Analysis of case studies
3. Analysis and synthesis of
research articles
Superior University Lahore
Lesson Plan Guideline
7. Teaching and Learning Methodology
7.1. Lectures and class discussions
Lectures are structured in the manner that will help students to understand the basic theories
and concepts of management. The use of slides, cross questioning, reference material and class
discussion will make the comprehension of different topics more effective.
7.2. Activities and quizzes
Different types of activities designed by well recognized experts will be conducted in the class
to enhance interest and to develop the potential of students towards practical application of
the topic. To ensure the increased learning and further clarity of concepts for the students, in
class quizzes will be organized.
7.3. Study pack
A study pack consisting of important management study material (Module handbook, lecture
slides, case studies, class activities, assignments and other related stuff) will be provided to the
students, facilitating their ease to get the material altogether and minimizing wastage of time.
7.4. Guest speaker
A seminar will be organized at the end of the session, heading by an expert Manager from any
industry to inculcate the latest and ongoing knowledge/activities in students. This will give
them exposure how Management works with in an industry in the context of Pakistan.
8. Assessments
8.1. Exam papers
Mid and final term exams will be conducted in order to evaluate the students learning and their
understanding of the concepts. Exam paper will help in assessing the knowledge,
comprehension, analytical and synthesis skills of students (sample papers are attached in
annexure I). The detail of the content coverage in each term paper is discussed below:
8
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
Content coverage
Weight
Mid-Term Paper
Objective
06 marks
06 marks
06 marks
06 marks
06 marks
30 marks
Chapter-1
Chapter-2
Chapter-3
Chapter-4
Chapter-5
Subjective
Introduction to Management
History of Management
20 marks
Manager as a Decision Maker
Organization Culture and Environment.
10 marks
Foundation of Planning
TOTAL
30 marks
Content description
Objective Parts: This section may include all or any of the component e.g., true and false,
mcq’s, labeling of diagram, short question from chapters.
Subjective parts: This section will include one long question and one case study consisting of
three questions.
Final-Term Paper
Objective
Subjective
Chapter-6
Organization Structure and Design.
2 marks
15 marks
Chapter-7
Organization Change and HRM.
3 marks
15 marks
Chapter-8
Motivating Employees.
5 marks
15 marks
Chapter-9
Managers as Leader
5 marks
10 marks
Chapter-10
Foundation of Controlling.
5 marks
Pre mid chapters:
Introduction to management
History of management
10 marks
10 marks
Managers as a decision maker
Organization culture and environment
Foundation of planning
Content description
Objective Parts: This section may include all or any of the component e.g., true and false,
MCQ’s, labeling of diagram, short question from chapters.
Subjective parts: This section will include three long questions including sub parts and one case
study consisting of three questions
TOTAL
30 marks
70 marks
9
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
8.2. Assignments
Pre-mid (coursework) and post-mid (final project) assignments will be given to the students
that encompass the whole of the management module. The assignments will help students in
applying academic theories learned in class to the practical complexities of modern day
businesses.
8.2.1. Pre-mid assignments (Course work)
Brief Description of Lecture Based Assignments
Assign Nature of
Content of Assignment
Group/Individ
#
Assignment
ual
INTRODUCTION TO MANAGEMENT
Developing the understanding of management
concepts through:
Research based/
1
1. Answering the different questions.
Individual
Written
2. Interview of a faculty member
3. Complete online survey on management skills
MANAGEMENT YESTERDAY AND TODAY
Research based/ 1. Analysis of various approaches to Management
2
Individual
Written
2. Research on various terms of Management
MANAGERS AS DECISION MAKER
1. Analysis of the case “Decision making under
Analysis/
uncertainty & Risk”
3
Group
Written
2. Research on various important terms related to
decision making
ORGANIZATIONAL CULTURE AND ENVIRONMENT
Analysis of articles:
Research based/
4
1. “Impact of organizational culture on Group
Written
organizational performance”
FOUNDATIONS OF PLANNING
Application
of Developing plan of an event including all contents
5
Individual
concepts/Written taught in the class
Note: Detail description and evaluation criterion of each assignment is provided in annexure ii.
10
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
8.2.2. Final Term Assignment
Best Management Practices
1. Overview of the project:
As a final project students are required to go into an organization, explore their management
system. After a thorough review, the students are required to prepare a report of their finding. The
report should conclude with the students, providing some recommendations for improvement.
2. Project Objectives
The objective of this project is to provide students an opportunity to understand and demonstrate
their management concepts into application.
Note: Detailed description of the project is provided in annexure ii.
8.3. Presentation
To enhance the confidence and improve the communication skills of the students’ class
presentations on various and important management related topics will be encouraged after
midterm examination. Topics will be assigned to the student one week before midterm by the
course instructor. (Detail description and guidelines are provided in annexure iii)
8.4. Case studies
Various case studies will be provided to students so that they can analyze real life issues faced
by managers in the organizations and then suggest solutions. Case studies are available in study
pack and students will submit their written analysis of case study one week before class. (Detail
guidelines regarding WAC preparation, case base session and their evaluations are provided in
annexure IV).
11
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
8.5. Assessment policies
Types and Due Dates of Assessment
Type of
Assessment
Nature of
Assignment
Assessment
Item
Weighting
Research Based
Written
assignment
Pre Mid
 In Group
 Course
Work
15%
Practical
Assignments
Presentations
Post Mid
Final Project +
Viva/presentation
Group
10%
Group
20%
Due Date
Students have
to submit
their course
work
assignment
before every
class to the
course
instructor.
Assessment
Criteria
Provided in
the
appendix
Schedule
announced in
class
Before the
one week of
Final Term
Exam.
Assignment Submission Procedure
Type of
Assessment
Assignment Submission
Pre Mid
Students will submit their assignments (hard copy) as per the instructions of
the Course Instructor.
Post Mid
Students will submit their Final Project in the Student Office on a given date.
12
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
9. Lecture Plan
Sessions Topic
01
Activity
13
Learning Outcomes
Lecture Breakup
Ice breaking session, attendance,
discussion on attitude, current lecture
Introduction of
Students will be able to:
Management
 Understand the fundamentals objectives
Module discussion
Understanding basic
of management
term, Management
 Comprehend the nature of
Contents will be covered up to
functions, Roles & Skills of
management at different
Management functions
managers, importance of
organizational levels
Activity on management skills
studying management,
 Understand the skills/roles
Understanding Ca se
needed to be an effective
Break
Study
manager
Contents completion till managerial
 Demonstrate their learning by challenges.
analyzing/synthesizing case
Production: case study analysis
study (real life situation)
Closing discussion:
 Answer the questions raised by
the students.
 Briefly summarize lecture material
and preview what lies ahead.
 Course work assignment
discussion
1. Course activity: “Management Matrix”.
2. Case study: “Managing the virus hunters”.
Reading: Chapter 1 (Management by Stephen P.Robbins, 11th edition)
Management Quality Circle
Superior University Lahore
20 mins
20 mins
50 mins
10 mint
15 mins
40 mins
15 mins
10 mins
Lesson Plan Guideline
Management Yesterday
and Today
02
Classical and Neo Classical
Theories of Management
Students will be able to:
 Understand the historical
background of management
 Understand all the four
approaches of management
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, current
lecture objectives
Feedback on assignment
10 mins
Content will be covered up to
quantitative approach
60 mins
Break
15 mins
Contents completion till contingency
approach.
Activity: video & role play
Closing Discussion:
 Answer the questions raised by
the students.
 Briefly summarize lecture material
and preview what lies ahead.
 Course work assignment
discussion.
Activity
20 mins
30 mins
35 mins
10 mins
1. Course activity: Video on history of management.
2. Role Play: Problems at the Ice cream plant
Reading: Chapter 2 (Management by Stephen P.Robbins, 11th edition)
Managers as Decision
Makers
Decision making process,
03
14
Management Quality Circle
Students will be able to:
 Understand the importance
and process of decision
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, current
lecture objectives
Contents will be covered up to decisions
making approaches
Superior University Lahore
20 Mins
60 mins
Lesson Plan Guideline
problems and types of
decision making, decision
making conditions and
errors, decision making
styles



Activity
15
Break
15 mins
Content coverage complete
50 mins
Practice activity: case study reading
20 mins
Closing Discussion:
 Answer any questions raised by
the students.
 Briefly summarize lecture material
and preview what lies ahead.
 Course work assignment
discussion.
15 mins
1. Course activity: decision making caselets
Reading: Chapter 6 (Management by Stephen P.Robbins, 11th edition)
Organizational Culture and
Environment
Internal and External
Environment of the
Organization, current
cultural issues
Understanding groups and
team behaviors
04
making
Understand the problems and
types of decisions faced and
made by managers
Demonstrate their
understanding of the pitfalls
of decision making
Comprehend how to make
decisions using different
styles
Management Quality Circle
Students will be able to:
 Understand the Internal and
external environment of an
organization.
 Understand how
environmental forces
influence organizations as
well as how organization can
influence their environment.
 Understand the current
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, current
lecture objectives
20 mins
Content coverage up to external
environment
60 mins
Break
20 mins
Contents completion
35 mins
Activity: the importance of cat in
meditation/ cross the mines.
20 mins
Production: Case study analysis
15 mins
Superior University Lahore
Lesson Plan Guideline
Organization Cultural Issues
Attitude towards change
Understand dynamics and
effectiveness of group and
team orientation.
Activity
05
Activity
Closing Discussion
 Answer any questions raised by the

students.

 Briefly summarize lecture material
and preview what lies ahead.
 Course work assignment discussion.
1. Course activity: “importance of Cat in meditation/ mines blasting”
2. Case study: making you say wao
Reading: Chapter 3 & 11.(Management by Stephen P.Robbins, 11th edition)
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, current
Foundations of Planning
Students will be able to:
lecture objectives
Importance of planning,
 Understand what is planning
Content coverage up to planning process
types of planning, planning
and why do managers plan
process, forecasting,
 Establish goals and
Break
Management by Objectives
developing plans
Contents coverage (complete)
(MBO), Issues in planning,
 Understand the difference
Class activity: “developing plan”
Strategy Formation
between Traditional goal
Production: Case study analysis
setting and MBO
Closing Discussion:
 Contemporary issues in
 Answer any questions raised by the
Planning
students.
 Understand the formulation
 Briefly summarize lecture material
of strategy
and preview what lies ahead.
 Course work assignment discussion
1. Course activity: “developing a professional development plan”
2. Case study: “mastering the plan….priceless”.
Reading: Chapter7 & 8 (Management by Stephen P.Robbins, 11th edition)
06
CASE BASED SESSION/ PRE-MID EXAM
16
Management Quality Circle
Superior University Lahore
10 mins
20 mins
60 mins
15 mins
45 mins
15 mins
15 mins
10 mins
Lesson Plan Guideline
Organizational Structure
and Design
Basic concepts for designing
organizational structure,
design decisions and factors
affecting those decisions,
common organizational
designs, challenges faced by
managers
07
Students will be able to :
 Comprehend the basics
elements of organizational
design
 Understand the
organizational design
decisions
 Understand common
organizational designs and
challenges
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, current
lecture objectives
20 mins
Content coverage up to elements of
organizational design.
60 mins
Break
15 mins
Contents coverage (complete)
40 mins
Practice Activity: case study discussion/
Class reading
15 mins
Group presentation on assigned topic
20 mins
Closing Discussion:
 Answer any questions raised by the
10 mins
students.
 Briefly summarize lecture material
and preview what lies ahead.
Activity
1. Course activity: “designing organizational hierarchy”
2. Case study: “Restructuring the organizational structure at Kimberly-Clerk”
Reading: Chapter 9 (Management by Stephen P.Robbins, 11th edition)
Organizational
communication & HRM
Interpersonal
communication, improve
communication skills,
organizational
08
17
Management Quality Circle
Students will be able to :
 Understand the
organizational interpersonal
and organizational
communication.
 Understand that how they
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, current
lecture objectives
20 mins
Contents will be covered up to
organizational communication
60 mins
Superior University Lahore
Lesson Plan Guideline
communication, staffing
the organization, developing
the workplace, performance
appraisal, designing the
reward system and labor
relations
Activity
09
18
can improve their
Break
communication skills.
Contents Completion
 Comprehend the importance
of staffing function in
Class Activity: Role play/case study
organizations.
Group presentation on assigned topic
 know the sources of
recruitment
 understand the importance of Closing Discussion:
training and development
 Answer any questions raised at the
beginning of the lecture.
 understand the importance
 Briefly summarize lecture material
of performance management
and preview what lies ahead.
 understand the rewarding
system
 How unions and labor laws
influence human resource
management.
1. Course activity: “two way communication”
2. Case study: “Grievance handling in Armada solutions”
Reading: Chapter 14 & 10 (Management by Stephen P.Robbins, 11th edition)
Opening Discussion:
Attendance, discussion on professional
attitude, last lecture review, lecture
Motivating Employees
Students will be able to:
objectives
Defining motivation, early
 Understand the concept of
Contents coverage up to equity theory
theories of motivation,
motivation
contemporary theories of
 Comprehend various
Break
motivation, issues in
motivational theories and
Content coverage(Complete)
motivation
their application
Management Quality Circle
Superior University Lahore
15 mins
40 mins
15 mins
20 mins
10 mins
20 mins
60 mins
15 mins
40 mins
Lesson Plan Guideline


Activity
10
19
Understand how to create a
motivating, empowering jobs
Understand the causes and
consequences of a satisfied
workforce.
Class activity: video on motivation/case
study
15 mins
Group presentation on assigned topic
20 mins
Closing Discussion:
 Answer any questions raised by the
10 mins
students.
 Briefly summarize lecture material
and preview what lies ahead.
1. Course activity: “ Source of motivation: Nicholas James”
2. Case study: “helping employees to achieve a better work life balance”
Reading: Chapter 15 (Management by Stephen P.Robbins, 11th edition)
Opening Discussion:
Attendance, discussion on professional
Managers as Leaders
Students will be able to:
Concepts of leader and
 Understand what it means to attitude, last lecture review, current
lecture objectives
leadership, early leadership
be a leader
Content coverage (covered up to
theories, contingency theory  Understand the personal
contingency theory)
of leadership, views and
traits and skills of effective
Break
issues of leadership
leader
 Understand the behaviors
Content coverage(complete)
that make charismatic and
Practice Activity: leadership questionnaire
transformational leader
/case study analysis
 Understand the issues being
Group presentation on assigned topic
faced by the managers’
Closing Discussion:
 Answer any questions raised by the
students.
 Briefly summarize lecture material
and preview what lies ahead.
Management Quality Circle
Superior University Lahore
20 mins
60 mins
15 mins
40 mins
15 mins
20 mins
10 mins
Lesson Plan Guideline
Activity
11
1. Course activity: “leadership questionnaire/ managerial challenges from the front end
Reading: Chapter 16 (Management by Stephen P.Robbins, 11th edition)
Opening Discussion:
Attendance, discussion on professional
Foundations of Controlling
Students will be able to:
attitude, last lecture review, current
Defining control approaches  Understand the basics of
lecture objectives
to design control system,
control mechanism
Contents coverage up to controlling for
control process, controlling
 Comprehend the process of
organizational performance
for organizational
control
Break
performance, tools for
 Define organizational
Contents coverage (complete)
controlling organizational
performance and tools for
performance.
controlling
Practice activity: class reading/case study
Group presentation on assigned topic
20 mins
60 mins
15 mins
40 mins
15 mins
20 mins
Closing Discussion:
 Answer any questions raised by the
students.
10 mins
 Briefly summarize lecture material
and preview what lies ahead.
Activity
1. Course activity: Timing the use of controls/ethics, collapse of control-or worse?
Reading: Chapter 17 (Management by Stephen P.Robbins, 11th edition)
12
Final Project Presentation/ Viva
20
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
10. Grading of course
Sr.#
Contents
Pre-Mid Assessment
1
Course Work (five assignments)
2
WAC + CBS (case base session)
3
Mid Term Exam
Post-Mid Assessment
7
Presentation on Assigned Topics
8
Final Project Report
9
Final Project Report
Presentation/Viva
10
Weightage
10%
5%
15%
10%
15%
05%
Final Paper
40%
Overall Percentage
100%
11. Academic & Disciplinary Policies
11.1. Late Submissions:
According to the University policy an assessment item submitted after the due date, without
an approved extension, will be penalized at a rate of 10% per day of the possible maximum
mark for the assessment item for each day or part day that the item is late. You can submit
your assignment up to 4 days after due date. Late submission subjects to maximum 40%
deduction in overall marks. Assessment items submitted more than four days after the due
date will be awarded zero marks.
11.2. Absenteeism:
Late coming and shortage in attendance i.e. 3 continual absents from class, ensure that
students will be struck off from the relevant subject.
11.3. Peer Evaluations:
Individual and confidential evaluations will be done by each group member in order to fairly
evaluate one’s contribution to group work. The evaluation will have the ability to increase or
decrease each individual student’s group component grades by up to 20%.
11.4. Deferred Examinations:
21
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
The midterm examination will be held during class time on the day set out in the course
timetable. Deferrals for midterm exams will be allowed for medical affliction, religious
conflict or personal problems, but must be supported by the appropriate written
documentation. Students who are absent from midterm exams without prior and approved
notice, in writing, to the instructor, will not be eligible to write a deferral, and will be
awarded a failing grade for that examination.
11.5. Scholastic Honesty:
Superior University expects each student to do his/her own work. The University has "zero
tolerance" for cheating, plagiarism, unauthorized collaboration on assignments and papers,
using "notes" during exams, submitting someone else's work as one's own, submitting work
previously submitted for another course, or facilitating acts of academic dishonesty by
others. The penalties are severe!
11.6. Plagiarism:
University policy prohibits students plagiarizing, collusion, copying and ghost writing any
material under any circumstances. A student plagiarizes if he or she presents the thoughts
or works of another as one’s own. This definition may include:

Using another’s ideas without due acknowledgement.

Working with others without permission and presenting the resulting work as though
it was completed independently.

Aiding another student to plagiarize is also a violation of the plagiarism Policy and
may invoke a penalty.
11.7. Cover Sheets for Assessment:
A Faculty specific Assignment Cover Sheet (available at university bookshop) is to be
completed and attached to each assessment item to be submitted.
22
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
12. Assessment GPA and Percentages
(80-100%) This is an outstanding standard indicating comprehensive knowledge and
understanding of the relevant materials; demonstration of an outstanding level
of academic ability; mastery of skills (as identified in the assessment task); and
achievement of all assessment objectives.
(70-79%)
This is an excellent standard indicating a very high level of knowledge and
understanding of the relevant materials; demonstration of a very high level of
academic ability; sound development of skills (as identified in the assessment
task); and achievement of all assessment objectives.
(60-69%)
This is a very good standard indicating a high level of knowledge and
understanding of the relevant materials; demonstration of a high level of
academic ability; reasonable development of skills (as identified in the
assessment task); and achievement of all assessment objectives.
(50-59%)
This is a satisfactory standard indicating an adequate knowledge and
understanding of the relevant materials; demonstration of an adequate level
of academic ability; satisfactory development of skills (as identified in the
assessment task); and achievement of most assessment objectives.
Fail (less than 50%)
This is an unsatisfactory standard indicating an inadequate knowledge and understanding of
the relevant materials; insufficient evidence of academic ability; failure to develop skills (as
identified in the assessment task); and failure to achieve assessment objectives.
13.Expectations of Business Conduct
A successful career in business requires more than technical skills – skills including expertise
and proficiency in accounting, marketing, human resources, aviation, management, or
entrepreneurship. It requires the ability to build productive, long-term relationships with
other members of the organization, the industry, and the community. Such relationships are
23
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
developed through day-to-day behaviors that convey respect, honesty, confidence, and
professionalism.
In Superior University, students, faculty, and administrative staff are expected to adhere to
behavioral standards that reflect these same attributes.
Professionalism:

Being prepared for meetings, classes, appointments, presentations

Being correct and clear in written and oral communication

Refraining from inappropriate gossip, such as making derogatory comments about
students to other students, about instructors to other instructors, etc

Adopting actions, demeanor, and dress that are appropriate to each situation

In order to maintain the sanctity and decorum on the University Campus, all male
and female students are required to be dressed in a decent and appropriate manner.
Please note carefully that under no circumstances you will be allowed to attend
classes in a casual and shabby getup, for example, dirty and unironed clothes. The
University shall take a particularly stern view of any kind of immodest and revealing
clothes, such as shalwar-qameez with long slits, shirts with low necklines, skirts and
tight or torn jeans. Male students may wear shalwar-qameez with waist-coat and
sandals with straps.

Keeping confidential information in the proper circles
Respect:

Arriving on time for classes, appointments, office hours and meetings

Listening to the presentations, comments, questions, and opinions of others without
interruption or ridicule

All mobile phones must remain switched off (not kept on silent / vibration mode) for
the entire duration of a class. Any breach of this rule will lead to immediate
confiscation of the phone, which will only be returned after the semester is over.

24
No food, drinks, bubble gum or beetle-nut will be allowed inside the classroom.
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline

Expressing differences of opinion or dissatisfaction without aggression or personal
attacks on others

Avoiding actions or words that may harm others

Using courteous language in all manner of communication (verbal, written,
electronic)

Adopting the “golden rule” and treating others as you would like to be treated –
fairly and equitably
Responsibility:

Obeying all Superior University policies and rules (as outlined in the Calendar) and
applicable civil and criminal legislation.

If you fail to attend at least 80% of the sessions you will receive an F grade for the
module

A student must have maximum participation in class lecture and activities. He/she
should think critically to make effective arguments during the class.

A 15-minute break will be given. Any student coming late or returning late after the
break will be considered absent for that day.

Accepting responsibility and consequences if deadlines are missed or established
requirements are unmet.

Managing personal, career, and academic progress (i.e., not relying on others for
reminders of course, program, professionalism certification, or other requirements)

Meeting commitment
Honesty:

Refraining from all forms of academic dishonesty (e.g., representing the work of
others as original, using prohibited aids during examinations, etc.)

Being truthful in dealing with other constituents in Superior University
25
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
14. Annexure i
1. Sample papers
26
Management Quality Circle
Superior University Lahore
PRINCIPLES
MANAGEMENT
Lesson OF
Plan
Guideline
MID TERM PAPER
SAMPLE PAPER
Total Marks: 60
Name: ______________
Instructions:
Roll No: _____________
1.
All objective questions are to be attempted on the paper and returned to
the invigilator within given time after you have received the question
Date: _______________
Time Allowed: 90 min.
paper.
2.
Any cuttings or overwriting in answering the objective part will not be
accepted and no marks will be given even if the answer is correct.
Q # 1 Encircle the most appropriate Answer
(10 marks)
1. __________ are involved with managing the work of employees involved directly in
production.
a. first-line managers
b. middle managers
c. top managers
d. front-line managers
2. "Doing things right" describes __________.
a. middle managers
b. efficiency
c. top managers
d. effectiveness
3. The view that managers are directly responsible for the success or failure of the
organization is called
a. bureaucratic view
b. omnipotent view
c. symbolic view
d. none of above
27
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
4. Intuitive decision making is based on.
a. knowledge
b. six senses
c. experience
d. all of above
5. Increased commitment to a previous decision despite negative information is called
a. availability heuristics
b. representative heuristics
c. escalation of commitment
d. none of above
6. Which one of the following statements is closest to the beliefs of the scientific
management?
a. emphasis on social groups
b. emphasis on the task to be done rather than the person doing it.
c. emphasis on the person rather than the task
7. ‘Mary Kay cosmetics’ annual awards ceremony for its sales representatives is one of
the biggest examples of:
a. attention to detail
b. outcome orientation
c. rituals
8. __________ Plans are clearly defined and leave no room for interpretation.
a. directional
b. strategic
c. standing
d. specific
e. operational
9. __________ is a process that involves defining the organization's objectives or goals,
establishing strategy, and developing a hierarchy of plans.
28
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
a. MBO
b. informal planning
c. managing
d. planning
10.The concept of bureaucracy was presented by
a. Max weber
b. Fedrick Taylor
c. Henri Fayol
Q # 2. Identify whether the statement is True or False. (“T” for True and “F” for False)
(10 marks)
T/F
Statement
1. Completeness of activities with minimum resources is called
effectiveness.
2. Controlling process consists of measuring, comparing & correcting the
performance
3. The recognition that people have an inner life and it should be nourished
by the organization is called workplace spirituality.
4. Programmed decisions are standardize responses that are applicable in
structured, repetitive & routine situations.
5. Specific plans identify general guideline. They formulate the direction of
an organization's thrust but do not define hard and fast objectives.
6. Increasing heterogeneity in the workforce in terms of gender, ethnic and
knowledge. Skills & abilities are called workforce diversity.
7. According to frequency there are two types of plans.
8. Decision making is a simple act of choosing among alternatives.
9. Fredrick Taylor is called father of management
10. Quality management focuses on customer satisfaction
29
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
Q # 3. Identify the right answer of column A from column B and write it in column C.
(10 marks)
Column A
Column B
Documents that outline
how goals are to be
accomplished
Division of Labor
Desired outcomes
individuals, groups,
entire organizations
Opening ceremony
Figurehead Role
Unstructured Problems
for
or
Problems that are new or
unusual and for which
information is ambiguous
or incomplete
Therbligs
Making decisions on the
basis gut feelings.
Managers are directly
responsible for an
organization’s success or
failure.
Repetitive sequences of
activities.
Kinds of Managers
30
Column C
Management Quality Circle
Plans
Goals
Lillian Gilbreth
Omnipotent View
Rituals
Intuition
Three
Adam Smith
Superior University Lahore
Lesson Plan Guideline
Answer the following question.
1. All four functions of management are equally important to do. Do you agree or
disagree. Justify your answer?
(10 marks)
2. Why is decision making often described as the essence of manager’s job? Also apply
the complete decision making process on a recently purchased item. (any of your
choice)
(10 marks)
3. Read the case and answer the question provided at the end.
(5*2=10 marks)
In war torn economies of countries such as Afghanistan, Bosnia and Herzegovina,
microfinance has provided much –needed assistance to entrepreneurs and small
business. Microfinance is the lending of small sums to poor people who would
otherwise be shut out of access to capital. In the northeastern Bosnia village of
Zivinice, Edina Bukvic is using microfinance to pursue a childhood dream of making
wedding dresses like the ones she used to see in magazines.
Edina’s capital funding to start her business come from an initial $900 six month
loan at 36 percent interest from a nonprofit group called Mi-Bospo. Mi-Bospo is a
part of women’s world banking a global nonprofit network of lenders and banks that
with women in third world and developing countries. on Mi-Bospos Web site, it
states its purpose as “ economically empowering the women because an
economically empowered women can batter influence social change and contribute
to better quality of life for her family. “Without her much needed loan, Edina
probably would still be working nights in a restaurant that she and her husband own.
But now she does not have to work night or weekends and usually has her shop
open from 10am to 2pm, giving her more time to spend with her two daughters.
Edina says, I love what I’m doing. I have more time for myself and my family now.”
And she is making more money as well, netting almost $10,000 a year. With her
loan, Edina started out making the wedding dresses herself, but now finds it easier
to buy them. Her inventory of 40 dresses gives customers several choices. And
paying a rental fee of only $100 is a lot less expensive for the brides to be as well.
31
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
But Edina has plan for the future. She would like an even bigger business and wants
to turn the restaurant they own into a large dress store with windows. She says “it
would be the only wedding dresses shop in the Zivinice region. Edina has obtained
another $7,000 2years loan to buy 25 dresses from a wedding shop owner in
western Bosnia who is selling out.
Q 1.Describe Edina’s current plan. How she is able to maintain work life balance with
her short term plan.
Q 2. Put yourself in Edina position and tell what type of plan might she need to
guide her business as it grows?
32
Management Quality Circle
Superior University Lahore
Lesson OF
Plan
Guideline
PRINCIPLES
MANAGEMENT
SAMPLE FINAL TERM EXAM
(OBJECTIVE PART)
Total Marks: 30
Obtained Marks: __________
Name: ______________
Instructions:
3.
Roll No: _____________
the invigilator within 30 minutes after you have received the question
Date: _______________
Time Allowed: 30 min.
All objective questions are to be attempted on the paper and returned to
paper.
4.
Any cuttings or overwriting in answering the objective part will not be
accepted and no marks will be given even if the answer is correct.
Total Marks (Objective): 30
SECTION I
Provide appropriate answers to the following statements (MCQ’S):
(1*10=10)
1. When managers develop or change their organizational structure, they're engaging in
_____.
a.
b.
c.
d.
work specialization
organizational design
departmentalization
formalization
2. Without _____, conflicting demands and priorities from multiple bosses can create
problems.
a.
b.
c.
d.
unity of command
centralization
formalization
span of control
3. During the _____ phase of group development, the group defines its purpose, structure, and
leadership.
a.
b.
c.
d.
forming
storming
norming
performing
4. Because individuals want to be accepted by groups to which they belong, they're susceptible
to _____ pressures.
33
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
a.
b.
c.
d.
role conflict
conformity
norming
status
5. According to _____, those factors associated with job satisfaction are intrinsic and include
things such as achievement, recognition, and responsibility.
a.
b.
c.
d.
Maslow's hierarchy of needs
Herzberg's two-factor theory
goal-setting theory
McGregor's Theory X and Theory Y
6. According to McClelland's three-needs theory, people with a high _____ are striving for
personal achievement rather than for the trappings and rewards of success.
a.
b.
c.
d.
need for affiliation
need for power
need for sympathy
need for achievement
7. The Ohio State studies identified two important dimensions of leader behaviour:
consideration and __________.
a.
b.
c.
d.
initiating structure
readiness
extraversion
leader-member relations
8. __________ Leadership is the ability to create and articulate a realistic, credible, attractive
vision of the future for an organization or organizational unit that grows out of and
improves upon the present.
a.
b.
c.
d.
trait
transactional
visionary
charismatic
9. __________ has two advantages over the other types of control: managers have meaningful
information on how effective planning was and employee motivation usually improves.
a.
b.
c.
d.
34
feedback control
basic corrective action
concurrent control
feedforward control
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
10. Since salespeople are not achieving expectations, a manager cuts the price by 30%, hoping
to increase sales. This is an example of:
a.
b.
c.
d.
e.
immediate corrective action.
range of variation.
do nothing.
revising the standard.
basic corrective action.
Identify True and False
(1*10=10)
Statement
T/F
1. Face to face and group meeting is also called verbal communication.
2. The communication process starts with a purpose, expressed as a
message.
3. Small groups are good for getting diverse input, while larger groups are
faster at completing tasks.
4. Motivation and incentives are two different terms.
5. Self-esteem is an individual’s believe that he or she is capable of
performing a task.
6. The motivation process starts from unsatisfied need.
7. The major difference between groups and teams is team spirit.
8. Pre set behavior of an employee is called rules.
9. The person who translates the sender’s message is called decoder.
10. There are three main types of span of control.
SECTION II
Answer the following short question.
1. List down any four traits of leaders presented in trait theory.
(10 Marks)
(3 marks)
2. Concurrent method is better than other controlling tools. Do you agree or disagree?
Justify your answer.
(2 marks)
3. Identify down steps of decision making which a manager can use to make good
decisions.
(5 marks)
35
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
PRINCIPLES OF MANAGEMENT
SAMPLE FINAL TERM EXAM
(SUBJECTIVE PART)
Total Marks: 70
Obtained Marks: __________
Name: ___________________
Instructions:
1.
Roll No: _________________
Date: ____________________
The subjective part is to be submitted within 2hours, extra time will not
be given.
2.
Neat handwriting, use of margins and marker for headlines will increase
the outlook/presentation of your paper
Time Allowed: 150 min
3.
Support your answer with diagrams, grids, examples where necessary
Total marks (subjective): 70
Attempt all question given below
Answer the following Question in detail.
Q 1. A) Define the Term Organization Design also Explain the element of organization
design.
(10 marks)
B) Explain the term group and also discuss the stages of group development?
(10 marks)
Q 2. Describe the term motivation and early theories of motivation. Also describe how early
theories can be used to motivate employees. Which one is most preferred of all to
satisfy employee needs?
Q 3. A) Describe contingency theory of Leadership.
(15 marks)
(10 marks)
B).Narrate the three control approaches to design system along with the appropriate
examples.
36
Management Quality Circle
(10 marks)
Superior University Lahore
Lesson Plan Guideline
Q 4. CASE STUDY:
(5*3=15)
Give appropriate answers after reading the case study enclosed here with.
You are a senior member of a national law firm in New York City. The managing partner of
the firm has asked you to head up the southern branch in Raleigh, North Carolina. This
branch is one of ten under the main office. On the whole, the firm has been successful since
its establishment in the mid 1920s, but in the last five years, many of younger staff has
elected to leave the organization. The managing partner is convinced the problem is not
salary, because a recent survey indicated that the firm’s salary structure is competitive with
that of other major firm. However, he requests that you study this matter first hand in your
new assignment.
After getting settled in Raleigh, one of your first projects is to meet with the four senior
managers to determine why the branch has had such a high attrition rate among the
younger staff Harding Smith, age 45, and states that the younger staff lacks dedication and
fails to appreciate the career opportunities provided by the firm. Wilma Thomson, age 50,
says the younger staff members are always complaining about the lack of meaningful
feedback on their performance, and many have mentioned that they would like to have a
sponsor in the organization to assist with their development. Thomson further explains that
the firm does provide performance ratings to staff and the previous manager had always
maintained and open door policy. Brian Scott, age 40, says he has received complaints that
training is not relevant and is generally dull. He explains that various persons in the firm
who worked with training from time to time acted mainly on guidance from New York.
Denies Ruther Ford, age 38, says she believes the root of the problem is the lack of the
human resource department. However, she says that when the idea was mentioned to the
managing partner in New York, it was totally rejected.
QUESTIONS:
1. What do you think about the idea of the human resource department in a
professional office?
2. How would you sell the idea of HR department to managing partner?
3. What type of organizational structure would you propose?
37
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
2. Assignments (Annexure ii)
i. Pre-mid assignments (course work)
Principle of Management
Assignment No. 1
Objective:
This assignment will enable students to

Familiarizing themselves with various management concepts and their
application.

Identify the management function by conducting a real time interview.

Identification of person’s natural tendencies toward various management skills by
using e-resources.
Task # 1:
1) Read the Chapter “Introduction to Management” from your text book “Management
by
Stephen
P.
Robbins
10th
edition”
and
reference
book
“Management: Leading and Collaborating in a Competitive World by Bateman
&
Snell” and answer the following Questions.
a) Write an essay that, display your understanding about how managers integrate
the four functions into their daily role. (400-500 words)
b) According to the Bateman & Snell, what are some of the challenges faced by
mangers in the 21st century? Briefly describe some approaches that can be used
to meet these challenges. (500-600 words)
c) By reviewing the Career Traits presented by Bateman, devise a plan for
developing yourself and making yourself attractive to potential employers. How
would you go about improving your managerial skills? (500-600 words)
Task # 2:
2) Interview with a non-departmental faculty member & ask them, what managerial
function they perform, in a non teaching role.
38
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
a) Ask them how he/she learnt about Management?
b) Discuss with him/her “which is the most important function in management
process i.e. planning, organizing, leading & controlling”? And why it is important?
c) Which books he/she might have read on Management. E.g. Text books or popular
books etc.
d) What are the Do’s and Don’ts for a good Manager?
Note: Attach the interviewee card with your assignment.
Task # 3:
3) Visit on the following link http://www.huizenga.nova.edu/survey/SIS ; complete the
survey online for checking your skill inventory and bring your results with you, it will
be discussed in class.
MARKING SCHEME:
Criteria
Marks allocation
Logical reasoning of the questions
(5+5+5=15)
Interview with manager + Visiting card
(04+1=5)
Online Survey
03
Overall assignment presentation
02
Total
25
Note: It is an individual assignment that has to be submitted in the form of hard copy
to your course instructor on given date and time.
Assignment No. 2
Principles of Management
Objectives:

Student understands the theoretical underpinning of management.

To obtain clarity about the evolution of management practices.

The importance of management in the contemporary organization.
Task # 1:
1.
39
Prepare a comparison chart of the all four management approaches i.e.
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
classical approach, quantitative approach, behavioral approach and
contemporary approach comprising information on following points.
Contents
Classical
Definition
Quantitative
Behavioral
Contemporary
of
main approach
Presented by
Sub
theories
and
their
description
Application in
business
management
(specify areas)
Procedure:

Step 1: Read the chapter, Emphases on management theories.

Step 2: Make a list of different points of each theory.

Step 3: Put these points into the chart/Table.

Step 4: Draw a landscape chart in Ms-office and put these points in it.
For more detail on data you can use Google.
Task # 2:
2.
Explore and define the following terms. Also illustrate at-least two real time
examples for each. (100-150 words)
Work Force Diversity, Innovation Management, Learning Organizations,
Knowledge Management, Managerial Ethics and Corporate Social Responsibility.
Procedure:
To obtain conceptual clarity of the above listed terms, students should go
through different management books available in university library. They can also search
40
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
data from internet.
MARKING SCHEME:
Contents
Marks
Comparison chart
05
Managerial terms
05
Total
10
Note: It is an individual assignment that has to be submitted in the form of hard copy to
your course instructor on given date and time.
Principles of Management
Assignment No 3
Overview: Decision-making is the process of choosing what to do by considering the
possible consequences of different choices. Reasoning skills are utilized in the decisionmaking process and refer to specific cognitive abilities, some of which include assessing
probability and thinking systematically. A manager is faced constantly with choices in
which a good decision will advance the fortunes of the enterprise and a bad decision will
not.
Objective: This assignment will enable students to: 1) Understand the issues and
challenges of rational decision making; 2) Analyze the given alternatives based on their
payoffs; 3) Appreciate the importance of information which can be both factual as well
as stochastic; 4) Study the possible states of nature and courses of action; 5) Understand
how to choose the best alternative under certainty, uncertainty, risk, and conflict and
comprehend decision making snap judgment.
Task # 1: Written Analysis of Case (WAC)
Overview of case:
This is a fictitious case which deals with the subject of rational decision making based on
factual as well as stochastic data. In this case, the protagonist had to face a couple of
decision making dilemmas. His company has developed new software which was
41
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
scheduled for launch. The dilemma was whether to launch the product directly or to first
test it commercially and then launch it. Again, if the software was to be launched, should
it be launched in a single script or in multi-script? And if launched in single script, should
it be expanded to multi-script at a later stage? All these situations were associated with
their respective costs and payoffs, and some of them were attached with a probability of
occurrence. Thus, this is a case of decision making under uncertainty and risk
Procedure
1. Read the case “Decision Making under Uncertainty and Risk” and prepare WAC.
2. The WAC should not be longer than (300-350 words).
3. After costs and probabilities analysis describe what recommendation Raj
(Technical Head) should give to Singh (VP). Also provide valid justifications for
your choice of rational decision.
4. For developing WAC, Refer to WAC guidelines in module handbook.
Task # 2: Explore and define the following terms. Students are expected to identify at
least one management scenario that best explains the following terms.
a. Heuristics
b. Overconfidence Bias
d. Self-Serving Bias
e. Confirmation Bias
c. Anchoring Effect
Procedure
1. Read the complete chapters of “Decision Making: The Essence of a Managers’
Job”.
2. Using the internet (google), management books and related websites you can
explore and identify narratives of five Common Decision-Making Errors and
Biases.
3. The description of each Error and Bias must be within 90-100 words.
Marking Scheme
Contents
Marks
Problem identification & Analysis of situation in case.
03
Identify the core problem discussed in the case and cause
42
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
and develop possible alternative.
Selection of an alternative
02
Select the best solution after cost and benefit analysis
Justifications to select certain alternative
05
Describe the reason why selected solution is best. Explain
why you have chosen particular alternative.
Description of key terms
05
Clarity of Definitions and explanations
Scenario
05
Practical narrative of Decision-Making Errors and Biases
Total
20
Outcome: After doing this assignment students will be able to understand the Decision
making process for the business success and the errors that managers encounter during
decision making.
Note: It is a group assignment that has to be submitted in the form of hard copy to your
course instructor on given date and time.
Assignment 4
Principles of Management
Overview:
One of the most important building blocks for a highly successful organization and an
extraordinary workplace is "organizational culture." “Organizational culture refers to the
pattern of beliefs, values and learned ways of coping with experience that have
developed during the course of an organization’s history, and which tend to be
manifested in its material arrangements and in the behaviors of its members.”
Objective: Students will be able to comprehend organizational culture described by
different scholar.
Procedure:
43
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
3.
Read the complete chapter of Culture and Environment from the text book.
4.
Read the article “Impact of Organizational Culture on Organizational
Performance” and answer the following questions (answer to each question must
contain 100-150 words with appropriate referencing).
a. Give an overview of the points discussed in the article not longer than 50 words.
b. Define organizational culture and its type.
c. Explain Organizational culture model defined by Hofstede’s (1980).
d. Define Performance and impact of Organizational culture on performance
Note: Students are prohibited to copy from article they are expected to re-write or
rephrase the definitions/findings/suggestions.
Outcome:
After doing this assignment, creative writing skill of students will be enhanced.
MARKING SCHEME
Contents
Marks
Analogy of ideas:
02
How ideas are linked together. Alignment of
concepts discussed in the assignment.
Analysis and Synthesis:
02
Explanations of the Relationship of culture
and performance
Appropriate use of key terms
02
Application of theoretical framework to
04
practical scenario
Total
10
Note: It is a group assignment that has to be submitted in the form of hard copy to your
course instructor on given date and time.
Assignment 5
44
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
Principles of Management
OVERVIEW:
Students are required to develop a plan for organizing specific event. The nature of event
can be establishment of Relief Camp, Sports Events, Debate competitions, Seminar or
Training Workshop, Inter- university case study/Quiz competition, Recreational tours,
Get-together, Exhibition etc.
PURPOSE: The purpose of this assignment is to allow students to develop and
demonstrate the skills of Planning & Strategy formation.
INSTRUCTIONS:
Steps Description
1
Each group consisting of 4-5 members is responsible for selecting the event of
their own choice.
2
After selecting appropriate topic search how the event can be organized. The
information can be obtained from internet, books or other sources regarding
development of plan and its various contents.
3
Develop promotion and budget plan keeping in view marketing and finance
perspective.
4
Critically analyze practical implication and success of your project/event.
5
Don’t forget to mention the following points while developing your plan
i.
Purpose Statement/Mission Statement
ii.
Objectives
iii.
Strategies to achieve objectives
iv.
Time table
v.
Resources required
vi.
Promotion plan
vii.
Functional areas
viii.
Roles & Responsibilities of members & Leader
ix.
45
Performance standards
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
x.
Budget plan
MARKING SCHEME
Criteria
Marks segregation
Mission/Purpose Statement
1
Strategies
2
Promotion plan & budget plan
1+1=2
Roles and Responsibilities, Functional
2
Areas
Control mechanism
1
Overall report(practical and
2
professional)
Total Marks
10
Note: It is an individual assignment that has to be submitted in the form of hard copy to
your course instructor on given date and time.
ii.
Post-mid Assignment
Final Term Project (Best Management Practices)
Overview:
As a final project students are required to go into an organization, explore their
management system. After a thorough review, the students are required to prepare a
report of their finding. The report should conclude with the students, providing some
recommendations for improvement.
Project Objectives:
The objective of this project is to provide students an opportunity to understand and
46
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
demonstrate their management concepts into application.
Instructions:
Form a group of 5-6 members.

Select any local organization (minimum workforce should be 30) after the
approval of your course instructor.

Visit the company website and get the important information about orgaisation.

Develop questionnaire on the topics mentioned in content details and discuss it
with your instructor.

Take appointment (by e-mail or telephone) prior to your visit from your selected
company. Take reference letter from student office for visit.

In order to get the information, take formal interviews from the HOD’s and other
staff members.

The length of your report should be 5000-6000 words.
Project Report Contents:
1. Executive Summary
2. Table of Contents
3. Nature of the Industry
4. Form of the Business
5. About Organization
6. Organizational Culture & Environment
7. Organizational Structure & Design
8. Planning in Organization
9. Decision Making in Organization
10. Motivation in Organization
11. Leadership in Organization
12. Human Resource Management and organizational communication
13. Controlling in Organization
14. What made the Organization Successful?
47
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
15. Conclusion & Recommendation
16. Overall Report Presentation
17. Referencing
18. Appendices
Description of the Report:
1. Executive Summary
Describe the overall purpose and scope of the project including important areas and
issues. Brief description about how and to whom data is collected. Brief description of
the key areas and their findings. Overall conclusion of the report and recommendations
on it.
2. Table of Contents
The page presents the contents and structure of the report for easy referencing. It is
completed at the end of the process.
3. Nature of the Industry
Describe the nature of the company whether it is offering products/services and also
explain the industry, sector, current situation in the economy and the status of your
selected company in that industry.
4. Form of Business
Identify the company form of business like either the company is public limited, private
limited or a single member company also write its commencement date.
5. About Organization
Write down the company history in detail also mention the specific products/services
which the company is offering in society. Describe the total number of employees
working in the company. This section also includes growth history of the organization
whether it is a joint venture or merger. Write down the vision, mission, goals and values
of the company in detail like what are their values and how they are imparting those
values in their employees strongly. Information regarding the present market share and
brief profile of its top leaders should also be included. In short the report will include
48
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
complete portfolio of business.
6. Organizational Culture & Environment
Students will highlights different dimensions of culture and what type of culture they
have in the organization. How the employees become aligned with that culture and what
measures organization takes to maintain it. What is the role of a manager in maintaining
organizational culture? Students will also mention some issues regarding culture in the
organization. How the employees resist if there is any cultural change and how conflicts
are removed between employees. Students will point out some environmental impacts
on the organization. Students will also discuss that how organization promotes team
work.
7. Organizational Structure & Design
Draw the organizational chart. Then explain how different departments are working in
the organization and how they are interrelated with each other? Mention the detail of
the different stakeholders with whom the company interacts. What is the hierarchy of
functional departments as well as information regarding span of control, roles and
responsibilities of the HOD’s? You can use tables and charts to make this section more
attractive.
8. Planning in Organization
Write the complete information regarding how the planning is done in different
departments of the organization. What steps are taken by the management while setting
short term, medium term and long term goals? What techniques they are doing while
doing forecasting and how functional strategy is formulated. Students will also mention
what issues arises while doing planning.
9. Decision Making in Organization
Students will identify the routine problems faced by the managers and decision making
structure within the organization.
How they take those steps to overcome those
problems and what risks they face while making decisions. Also point out the different
decision making styles and some decision making errors if there are any.
49
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
10. Motivation in Organization
How the company motivates their employees, identify the types of monetary and nonmonetary rewards that are given by the company to employees. Also write about the
compensation policy of the company. Mention some problems that are faced by
mangers in motivating employees.
11. Leadership in Organization
Students will describe the leadership styles of key people in the organization and what
issues they face during the process.
12. HRM and organizational communication
Students will describe some communication methods used by the company. What type
of human resource functions are performed by the HR manager in HR department?
Write the training and development process, techniques and types of the trainings that
are provided in the company. Attach relevant documents used in the HR department
like job application form, training and development form, any type of compensation
form.
13. Controlling in Organization
Students will describe the tools that managers use in controlling organizational
performance. What issues are faced by managers while performing this function?
14. What made the Organization Successful?
The competition in the corporate sector is very high. Many challenges are faced by
managers and leaders to be successful in this competitive environment. Write down
some factors that make the selected organization successful in the presence of other big
players working in that sector.
15. Conclusion & Recommendations
Describe the overall learning after completion of this report and what recommendations
will you make for the formulization of management function in that organization. Your
team’s recommendation must be justified by the FACTS provided in the report. Your
conclusion is the result of your research and therefore should be based on all aspects of
50
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
your report.
16. Overall Project Presentation
The project must be presented with Cover Page and;

Line Spacing (1.5)

Page Numbers (Bottom Right)

Font Size (12 for text, 14 for Headings, 12 Bold for Sub-headings)

Font Style (Times New Roman)

Alignment should be justified.
17. References

Visiting card.

Web based referencing must be given in APA format at the end of the
project.
18. Appendices
This section should include any supporting documentation, including Photographs,
Tables, Charts, Maps, Statistics, and Questionnaires.
Report Evaluation Criteria:
Executive Summary
Introduction (Nature of the Industry, Form of the
Business ,About Organization )
Organizational Culture & Environment
Organizational Structure & Design
Planning in Organization
Decision Making in Organization
Motivation in Organization
Leadership in Organization
Communication and Human Resource Management
Controlling in Organization
What made the Organization Successful?
Conclusion & Recommendation
Overall Report Presentation & Referencing,
Appendices.
Total
51
Management Quality Circle
05
04
04
04
04
04
04
04
04
04
05
04
50
Superior University Lahore
Lesson Plan Guideline
3. Details of final presentations (annexure iii)
Guidelines:
 Topics will be assigned by the course instructor
 Each group will prepare presentation (ppt) on assigned topic and present it
according to the schedule provided by the instructor
 Each group can arrange meeting with instructor for consultation
Sr # Topics
Contents required to be covered
Other Information
Concept/definition,
forms/types,
process, barriers, networks, role of
Managers and
01
communication
in
achieving
Communication
managerial effectiveness.
Views and process of change, types
Managing Change and of organizational change, issues in
Innovation
managing change, making change
happen successfully.
Definitions and importance of
corporate governance, relating
reputation, competition, corporate
ethics, corporate responsibility, and
globalization
with
corporate
Corporate
Governance
governance, brief description of
models
and
mechanisms,
shareholders and stakeholders,
board of directors, audit committee,
corporate scandals.
Introduction to POM, purchasing
and supply, commercials essentials
Managing
Operations/Operation and customer care, business
Management
communications and interpersonal
skills, HRM, cost accounting
Understanding social responsibility,
green management, managers and
Social Responsibility
and Business Ethics
ethical
behavior,
encouraging
ethical behavior.
Quality Management Understanding quality and its
02
03
04
05
06
52
Management Quality Circle
Every Presentation
must include atleast 1 class activity
in any form i.e.
handouts,
video
clip, role play etc.
Superior University Lahore
Lesson Plan Guideline
various
dimensions,
various
perspectives
of
quality,
understanding quality management
and its process, spheres of quality,
managerial efficiency and quality
management
Setting the stage for crisis
management and communication
Issues, risk and crisis management
approaches, crisis recognition and
07
Crisis Management
planning, risk communication, the
management of organizational
crises, emergency management and
pandemic planning
Understanding
the
global
Managing in Global
environment,
doing
business
08
Environment
globally, managing in a global
(Globalization)
environment
Significance of time management,
mistakes done in managing time,
09
Time Management
effective scheduling, prioritizing,
goal setting
 Presentation Evaluation Criteria:
The presentation will be evaluated on following criteria:
Criteria
Marks
Clarity of concepts
3 marks
Structure of the presentation.
2 marks
Group coordination
2 marks
Personality, confidence and voice quality
2 marks
Ability to answer questions effectively
1 marks
Total
10 Marks
Note:
1. This criterion is subject to change as per the discretion of course Instructor.
2. It is compulsory that presenters should share the presentation material with the
class.
3. It is a great learning opportunity for the class so they should pay attention to the
presentations.
4. Time allowed for each presentation must be within 20 minutes.
53
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
4. Guidelines regarding case studies (annexure IV)
A case is a scenario that gives you the opportunity to identify problems and recommend a
course of action in a business situation. The case may be real or fictional, but will usually
represent a complex situation with no ready solutions.
Various case studies will be provided to students so that they can analyze real life issues
faced by managers in the organizations and then suggest solutions.
Stages in preparing a case analysis:
1. Understanding the case study.
2. Identify the core problem(s) in the case study.
3. Analyze the issues in the context of a theoretical framework.
4. Exploring alternative solutions with reference to a theoretical framework.
5. Choosing the best solution.
6. Making recommendations for action.
1. Understanding of case study:
Your first task is to understand the scenario you are given. When you read the
scenario you should identify the facts of the case. The following questions can guide
you in doing this.

What is the case study about?

What are the characters involved in the case study?

What are the different dilemmas in the case?

What are the actions undertaken in the case to resolve the problems?
As you are reading you will also need to fill in gaps based on your knowledge of
theory and of the world and ignore irrelevant details.
2. Identify the core problem in the case study:
As you identify the facts of the case you will begin to think about the problems and
to decide which problems are core problems. In doing this you will need to

Distinguish between symptoms of the major problems and the major problems
themselves.

54
Distinguish between immediate and longer term problems.
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline

Find evidence to support your decision about what you believe to be the core
problems.
3. Analyze the issues in the context of a theoretical framework:
As you identify the core problem(s) you will begin to analyze the issues underlying
these problems. The following steps assist with this.

Identify any bias in the way the case is described.

Classify the factors that influence the problem.

Reflect on theoretical principles from your course that might explain aspects of
the case.

Apply analytical models from your course to further illuminate the situation.

Identify the decisions that need to be made.

Identify strategic issues.

Identify risk factors.

Identify historical precedents.
4. Exploring alternative solutions with reference to a theoretical framework:
As you are analyzing the issues you will begin to think about alternative solutions.
You should:

Consider the long and the short term

Define the alternative possible solutions

Compare the alternative solutions in regard to theoretical grounding, strengths
and weaknesses, risk factors.
5. Choosing the best solution:
As you explore the alternative solutions you will begin to decide on the best solution
for the organization in solving its problems. It is important at this stage to provide a
justification for the solution you choose.
6. Making recommendations for action:
When you have decided on the best solution you will be able to make a
recommendation or recommendations.
55
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
At this stage you should do the following:

Express your recommendation(s) precisely.

Ensure that your recommendations are complementary.

Ensure
that
it
is
feasible
to
implement
the
recommendations.
5. How do you present your case analysis?
A case analysis is presented as a report. The following is a suggested structure for a
case analysis report:
Introduction:
Describe the situation and identify the main problem.
Body:
Analyze the problem and the issues underlying the problem.
Present and analyze alternative solutions to the problem.
Conclusion:
Identify the best solution.
Recommendations: Identify the courses of action needed to implement the best solution.
The evaluation of WAC shall be as follows:
Criteria
Introduction (Identification of problems)
Body (Analysis of the problem)
Conclusion, Recommendations and Suggestions
Answers to the questions given
Marks
3
5
5
2
Total
15
How You Can Attend a Case Base Session:
56
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
During Case Based
Session
Before Session
GUIDELINES FOR STUDENTS TO ATTEND A CASE BASED SESSION
1 Read the case individually.
2 Point out important point or key areas of the case.
Analyze the problems through the information, facts and figures given in
3 the case.
4 Prepare a written report of the analysis.
5 Discuss your findings with the group members.
Prepare a thorough written analysis based on the findings and discussions
6 of the group.
Do in-depth analysis of the question if assigned by the Course
7 Instructor.
Submit WAC prepared by the group to the course instructor 2 days before the
discussion session.
Bring your name tag in the case based session to participate in the
8 discussion.
1
2
3
4
5
Participate actively in the discussion session.
Use your analysis to defend or explain your ideas.
Listen to the ideas of other participants. Do not interrupt.
Do not try to jump towards conclusion.
Try to concentrate on the ideas being asked or discussed in the class.
Raise your name tags every time you want to participate in the
6 discussion.
Evaluation Criteria for Case Based discussion and its description:
57
Grade
Marks
Excellent
A
5
Average
B
3
Pass
C
2
Fail
F
0
Management Quality Circle
Superior University Lahore
Lesson Plan Guideline
Grade
Description
1. Active participation.
2. Application/integration of theory in the ideas presented.
Grade A
3. Quality of ideas/concepts presented.
4. Have complete ideas about the facts and figures of the idea
presented.
1. Active participation.
Grade B
2. Application/integration of theory in the ideas presented from case.
3. Less quality of ideas presented.
4. Less insight into the analysis of the idea presented.
1. Less participation.
Grade C
2. No application/integration of theory.
3. Low quality of ideas.
4. No insight into the analysis of the idea presented.
1. Absent from the class or
Grade D
2. Present but no participation in the class or
3. Non serious behavior in the discussion session.
NOTE: The student having "F Grade" in both of the case discussion sessions will not be
allowed to sit in the Pre-Mid Exams.
58
Management Quality Circle
Superior University Lahore

Download Report