UKAR Fact Sheet

UKAR Fact Sheet
As at 30 Sept 2014
Who we are
• UK Asset Resolution (UKAR) is the holding
company established on 1 October 2010 to bring
together the government owned businesses of
Bradford & Bingley plc and NRAM plc.
• We support around 435,000 customers with £58bn
of mortgages and loans, making us the 7th
largest lender in the UK.
• UK Financial Investments Limited (UKFI) manages
HM Treasury’s 100% shareholding in UKAR.
• UKAR currently employs over 2,000 colleagues
split across our two sites at Crossflatts in West
Yorkshire and Doxford in the North East.
• UKAR is committed to being a great place to
work. Our colleague engagement score of 83% is
above the benchmark.
• UKAR Corporate Services Limited (UKARcs), a
subsidiary business of UKAR, is responsible for
the administration of the Government’s Help to
Buy Mortgage Guarantee Scheme on behalf of
HM Treasury.
HM Treasury
UKAR’s Mission
Maximise value for the taxpayer whilst treating all stakeholders fairly
Customers and Conduct
We focus on helping customers consider
their financial situation now to ensure they are
ready for the future.
e support customers from the first signs
W
of financial difficulty to help them achieve the
most suitable outcome for their circumstances.
We attempt to contact all customers within
2 days of a missed payment.
he majority of our customers, 94%, are up to
T
date with their mortgage payments.
In the 6 months to 30 Sept 2014:
e have made over 16,000 arrangements to
W
assist customers in difficulty.
W
e referred 1,245 customers to not-for-profit
debt advice agencies, who provide free
assistance to help customers reorganise their
finances and ensure, wherever possible, that
they can continue as homeowners.
e proactively contacted groups of interest
W
only customers to offer help and support around
their future plans. Around 50% of customers
responded and have engaged with us.
For further information go to:
www.ukar.co.uk
BBTR0316V4
UKAR Fact Sheet
As at 30 Sept 2014
Mortgage Book Data
Total residential
mortgages = £53.8bn
B&B = £27.8bn
NRAM = £26.0bn
£27.8bn
13%
32%
68%
87%
£26.0 bn
Homeowner
B&B
NRAM
Buy-to-let
Homeowner
Key Facts
UKAR
B&B
NRAM
Total mortgage
customers
422,000
175,000
247,000*
Total mortgage accounts 503,000
251,000
252,000
Total Interest Only
accounts
314,000
63%
200,000
82%**
114,000
45%
Average size of homeowner mortgage
£108,000 £112,000 £107,000
Average size of BTL
mortgage
£118,000 £116,000 £136,000
Buy-to-let
* This figure does not include 19,000 customers/accounts where the deeds are held by NRAM but a nil balance is on the account.
** Of these 149,000 (75%) are Buy-to-let customers.
Key Financial Information
Government loan
UKAR
£48.7bn
£12.0bn
£36.7bn
B&B
£27.0bn
£4.5bn
£22.5bn
NRAM
£21.7bn
£7.5bn
£14.2bn
Government Loan Repaid since UKAR formation
Key Facts
UKAR
B&B
NRAM
Govt. loan repayments
(Apr – Sep 2014)
£1.6bn
£0.9bn
£0.7bn
Reported underlying
profit before tax
(Apr – Sep 2014)
£692.9m
£211.8m
£481.1m
Debt owed to other
investors
£23.2bn
£6.7bn
£16.5bn
Equity capital
£6.9bn
£3.0bn
£3.9bn
Government Loan Outstanding
Balance Sheet Assets
Arrears and Possessions
Balance sheet reduction since the formation of UKAR
Number of mortgage accounts 3 months+ in
arrears including properties in possession
(2010–2014)
40,000
Balance sheet
assets at
UKAR formation
£115.8bn
30,000
£46.0bn
Balance sheet
assets at
30 Sept 2014
Mortgage Accounts
£69.8bn
£70.5bn
£37.2bn
£ bn 0
20,000
10,000
£33.3bn
20
40
NRAM
60
80
100
120
0
Dec
2010
Dec
2011
June
2012
UKAR
B&B
Key Facts
UKAR
B&B
NRAM
Balance sheet reduction
(Apr – Sep 2014)
£4.4bn
£1.7bn
£2.7bn
Dec
2012
June
2013
NRAM
Dec
2013
Mar
2014
B&B
Key Facts
UKAR
B&B
NRAM
Cases 3 months + in
arrears incl. properties
in possession*
13,746
4,013
9,733
419
764
Properties in possession 1,183
* Excludes unsecured loans.
Contact details
For any media enquiries, please contact our press office on:
07909 213 772
[email protected]
Sep
2014
UKAR
Croft Road, Crossflatts
Bingley, West Yorkshire
BD16 2UA
For further
information go to:
www.ukar.co.uk

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