AJB Footnotes Fall 2013

AJB Footnotes Fall 2013
The AJB Software Design community newsletter
AJB Exchange 2013, Collingwood, ON
IN THIS ISSUE
Partner Highlights
TNS
Sophelle
Hewlett-Packard (HP)
ICC Solutions
Spotlight on AJB
Dave Jameson
Eric Wong
NFC: Merchants Need to know
AJB Evens
AJB Exchange 2013 CTUG
FSTEC
NRF
AJB Technical Webinar
AJB In the News
AJB ‘s 10+ year Merchants
Questions or comments?
[email protected]
SIMPLIFIED PAYMENT SWITCH MANAGEMENT
Never before have merchants been faced with
more disruption in the payments ecosystem than
now. The increased complexity of EMV, PCI compliance, alternative payments and mobile wallets
have placed mounting pressure on merchants to
keep up with the changes while staying focused on their core business.
Understanding these pressures, Transaction Network Services (TNS)
and AJB have combined their complementary industry-leading capabilities to create a managed
payment solution that simplifies payments, providing merchants with the control they
need, the security they require,
and the flexibility they want.
This joint solution, TNSPay
Direct, takes over the management of the AJB Retail Transaction Switch (RTS) within
TNS’ data centers and provides
options to simplify and secure
the payments environment.
Continued on Page 3
AJB Technical Webinar
Holiday Retail Readiness
September 26, 2 PM EDT
Are YOU ready for
the 2013 holiday season?
AJB Technical Support Team
Register today for the technical webinar
AJB Footnotes Fall 2013
AJB Footnotes Fall 2013
The Secret Sauce to a successful AJB integration to your POS provides a quick ROI
Retailers are moving fast to accept all new forms of payments for their consumers. PayPal and Google Wallet are just two forms of payment that consumers are demanding be accepted to remain loyal. The ability to accept all forms of payment for the consumers and process through AJB has been a real win for retailers to date and those
retailers are receiving a higher customer satisfaction rating. Sophelle consulting has worked with many AJB customers to
date assisting with implementation and integration to traditional POS providing an ROI on the project in a short timeframe.
The Secret Sauce consists of:
• Performance Monitoring
• Performance Tuning • EMV readness
• Testing of integratio to POS and all forms of payment methods
Sophelle consulting has successfully implemented and integrated AJB with a number of traditional POS providers delivering
a high performance solution with EMV readiness. Other areas where Sophelle has supported the retailers are in application
fixes and testing, recertification, and custom logging and error trapping. Our deep domain expertise in leading POS providers combined with our AJB expertise has been a winning combination to provide high quality and high performance solutions.
Sophelle is a retail-centric management and technology consultancy to the retail industry. Our team is led by industry experts with a wide breadth and depth of retail business and IT domain expertise across the Omnichannel. Our clients include retail start-ups to some of the largest retail organizations in North America.
Please visit www.sophelle.com to learn about our company, our management team, our customers and retail
services offerings.
AJB IN THE NEWS
AJB First to Certify WEX Fleet Card for Canada
AJB Launches Mobile Payments for Petroleum & C-Stores at Hughes
AJB Sponsors 2013 Canadian Open tennis championships Rogers Cup
AJB Exchange 2013- June 10-12, 2013
The AJB users’ conference, AJB Exchange, was hosted at the Westin Trillium House,
nestled in the Blue
Mountains, just outside the greater Toronto area.
The AJB team was pleased to have over 20 partners help host
over 40 merchants represented at the 3 day agenda that allowed for positive information sharing, discussions and social interaction between our valued AJB community members.
Participants were treated to technically driven industry sessions delivered by thought leaders on topics covering EMV migration, managed service solutions and the Mobile Panel discussion, that closed out the event, proved to be a highlight .
The inaugural expo marketplace proved to be a success for attendees and the exotic car drive and ziplining in the treetops of the region, rounded off the busy 3 day conference.
The AJB team would like to thank all merchant and partners for their commitment and hope to see them back in 2015.
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AJB Software Design Inc. 5255 Solar Drive Mississauga ON L4W 5B8 Canada
ajbsoftware.com
AJB Events Calendar
2013 CTUG Fall Conference
September 18-19, 2013
Mississauga, ON
FSTEC- Food Servcice Technology
Conference & Showcase (Booth # T2)
Sept 22-24, 2013, Scottsdale AZ
NRF -BIG SHOW 2014
Booth # 1561
January 12-15, 2014
New York, NY
Continued from front page Simplified Payment Switch Management
TNSPay Direct allows you to:
Spotlight on AJB:
Dave Jameson
Position: Senior Corporate Trainer
Years With AJB: 3 years
Upcoming: Working on creating instructor-led
training materials for the AJB Product Suite.
Quote: “If you can’t explain it simply, you don’t
understand it well enough.”
(Albert Einstein)
Personal Interests: Swimming,
running, and travel to warm faroff places.
Materials are now complete for RTS;
FIPay EPS materials will be available
by the end of Q3.
To read the full article or for more
information about TNSPay Direct,
please visit www.TNSPayDirect.com.
• Decrease operational and capital expenditures as TNS manages your payment switch,
connectivity, compliance audits and platform support
• Grow with the market through the ability to add the latest payment technology;
e.g. wallets, loyalty, private label, alternative payments
• Improve security by removing cardholder data from your environment • Reduce your PCI burden and scope, easing certification work and eliminating audit cost
• Simplify your migration to EMV
• Improve flexibility and the speed with which you can make changes by leveraging existing secure connections
to the processors of your choice
• Improve payments availability and scalability
NFC: What Merchants Need to Know
Bohdan Myroniw, Director, Business Development
NFC is short for “Near Field Communication”. NFC
is a short range wireless
RFID technology that is used by smart phones and payment terminals.
“Wait and
see” is the position on NFC for most AJB merchants. There
was a lot of NFC hype this year around
“Tap and Go”. NFC is popular because of the large number of
smart phones in consumer’s hands today. NFC transactions are treated as a card present transaction. This makes them the same as credit
and debit cards. It is a well known fact that Apple did not adopt
NFC. Only Android and Blackberry smart
phones are NFC enabled. This fact is not stopping many merchants
from considering NFC in the future. Merchants
want to serve their customers better and the popularity of smart phones makes NFC look like a great way to accept payment.
Merchants who want to get started with NFC can call AJB for help today. If you have FIPay and RFID capability on your payment terminals, then you can expect a firmware upgrade and a new FIPay application to enable NFC. Depending on the acquirer or processor there may be new data fields for the host to uniquely identify NFC payments. Additionally, acquirers and processors may require extra NFC testing on behalf of the card brands or wallets being used from the smart phone.
RTS only merchants should only need to provide extra data fields. These fields come from their POS to uniquely identify NFC payments. Again, acquirers and processors may require extra NFC testing on behalf of the card brands being used from the smart phone.
AJB has a deep industry understanding and technical expertise to help any merchant answers to questions related to NFC deployment.
AJB Software Design Inc. 5255 Solar Drive Mississauga ON L4W 5B8 Canada
ajbsoftware.com
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AJB Footnotes Fall 2013
Partner Highlights
Spotlight on AJB:
Eric Wong
Position: Director, Mobile Strategy
Years with AJB : 1 year, 3 months
Upcoming: Mobile payment
solutions for a number
of our petroleum and retail
customers
Quote: “Every journey of a
thousand miles starts with a
single step.” (Laozi)
Personal Interests:
Golf, triathlons, photography.
The recognized leader in EMV test
tools and service provision.
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Visit www.iccsolutions.com or contact
[email protected] for further
details
Stokes Inc. Federated Co-operatives Limited
Sobeys Inc.
Fred’s Inc.
Eric at Ironman
Western Australia,
December 2012
Busselton, Australia
Me Salve
Comark Inc.
Birks & Mayors, Inc.
Kitchen Collection, Inc.
Coach Inc.
Groupe Dynamite, Inc. Canada Post Corp.
Guess? Inc.
Party City Corporation
The Sports Authority
Polo Ralph Lauren Corp.
Guitar Center, Inc.
Luxottica Retail
KOHL’S
Zale Corporation
Yankee Candle Company
The Children’s Place Retail Stores Inc
Stage Stores Inc.
Sport Chalet, Inc.
Blain Supply, Inc.
Trader Joe’s Co.
J. Crew Group Inc.
Best Buy Company, Inc. Aldo Group Inc. AkzoNobel Decorative Paints
Follett Higher Educaton Group Dollar Tree Stores, Inc. Christoper & Banks Corporation
Black Photo Corporation
Overwaitea Food Group
W.E. Aubuchon Co. Inc.
Darden Restaurants, Inc.
Maple Leaf Sport & Entertainment Bentley Leathers, inc. Irving Oil Limited Brinker International, Inc.
The Wet Seal, Inc.
Ashley Furniture Industries, Inc.
Wilsons The Leather Experts Inc.
Foot Lockers, Inc. Anna’s Linen’s Company Casual Male Retail Group Grafton-Fraser Inc.
Husky Energy Inc.
Duty Free Carribbean Holdings Forever 21 Inc.
Charming Shoppes, Inc.
Ann Inc. Perfumania, Inc.
Dick’s Sporting Goods Inc.
Global Payments Canada
Aeropostale Inc.
Liquor Control Board of Ontario
Chico’s FAS Inc.
GameStop Inc.
Barnes and Noble, Inc. Abercrombie & Fitch Company
Le Chateau Inc.
TJX Companies, Inc.
Roots Canada Ltd.
Celebrating over 10 years of AJB Partnerships,
we recognize the above members of the
AJB Software Community
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AJB Software Design Inc. 5255 Solar Drive Mississauga ON L4W 5B8 Canada
ajbsoftware.com

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