Download case study pdf

Case study:
My Dental Team
Effective print management
reduces costs and improves
productivity
Case study: My Dental Team
Effective print management reduces costs and improves productivity
Challenges
•Unmanaged print solution resulted in high costs
•Old devices produced poor print quality
•Troublesome printers wasted time and affected
productivity
Solution
•3 x Fuji Xerox DocuPrint P455d
•2 x Fuji Xerox DocuPrint C5005
•ColorQube 8900
•Fuji Xerox DocuPrint CM405df
•Fuji Xerox Printers managed print services solution
Benefits
•Managed print services contract means a low cost
per page, reliable support and automatic equipment upgrades
•My Dental Team experienced 39 per cent savings
Background
My Dental Team is a dental practice with a strong
emphasis on preventive care and general dentistry.
My Dental Team is based in two convenient locations Shellharbour and Bella Vista in New South Wales.
The dedicated team thrives on building lasting
relationships with patients and provides friendly and
professional dental care using all the latest technology.
The team is committed to making patients feel
comfortable and providing customised aesthetic dental
care in a relaxed and caring environment.
The dentistry relies on in-house printing to create a variety
of documents for staff, suppliers and customers.
Challenges
The printer fleet at the My Dental Team offices included
a mix of old inkjet and laser devices. The technology was
quite dated which resulted in poor colour print quality,
particularly for images. Printing colour photos was also
expensive using inkjet devices.
Managers were unable to easily measure and manage
printing costs, and found that holding a large stock
of printer cartridges on site was tying up cash flow.
Troubleshooting printer issues resulted in lost productivity
and service technicians were regularly called in to assist,
further increasing costs.
Space at My Dental Team offices is limited and
management is concerned about the cosmetic appeal of
large printing and copying devices being on show at the
front desk.
With plans for future growth, management needed a print
and copying solution that could be easily expanded and
replicated in future sites.
Page 2
Solution
Fuji Xerox Printers reseller Australian Office Machines
(AOM) reviewed My Dental Team’s print volumes, previous
consumables and servicing invoices, and recommended a
mix of colour and monochrome devices.
As much of the dentistry’s printing is in black and white,
AOM recommended three monochrome Fuji Xerox
DocuPrint P455d printers. The DocuPrint P455d printers
offer high speed printing and are ideal for printing receipts,
emails, invoices, order sheets, signage, invoices and other
administration documents.
AOM also recommended a Fuji Xerox ColorQube 8900,
an environmentally friendly colour printing solution which
produces excellent quality colour documents and images.
The ColorQube’s pricing model sets prices based on the
amount of colour used, rather than per page so My Dental
Team pays less for printing documents that have small
amounts of colour.
Two high speed DocuPrint C5005d colour devices and a
multifunction Fuji Xerox DocuPrint CM405df were also
installed for enhanced colour printing and document
management.
In addition to the new printers AOM recommended that
My Dental Team sign up to Fuji Xerox Printers’ managed
print services solution. The managed print program is
an end-to-end management solution which offers an
attractive pricing model. Prices are fixed per page and
include the cost of all consumables and servicing.
“After careful assessment of our old
printing infrastructure, AOM provided
a clear understanding of our costs and
outlined the weaknesses in our document
workflow. They then proposed a strategy
that not only offered significant savings
of 39 per cent, but also eliminated the
burden of having to manage our print
infrastructure.”
Ramesh Sivabalan from My Dental Team
Benefits
After implementing the new printing solutions and
managed print services program, My Dental Team has
incurred cost savings of 39 per cent. The compact devices
provide improved quality and speed, and exceptionally
high quality colour output. Management and staff
now enjoy automatic consumables replenishment and
proactive service maintenance.
Ramesh said, “We now have a very cost effective printing
and copying solution managed by a single provider. With
a fixed price per page, there are no unexpected costs and
AOM manages the delivery of all our consumables. They
also respond quickly if we encounter any issues, which
improves workflow and removes the IT burden on our staff.
Fuji Xerox Printers and AOM have shown their knowledge
and professionalism is second to none, and they are
undoubtedly experts in their field.”
For more information or detailed product speciﬁcations,
please call or visit our website at:
Australia 1300 793 769
www.fujixeroxprinters.com.au
©2013 Fuji Xerox Printers. All rights reserved. Fuji Xerox, Xerox and Sphere of Connectivity are registered trademark/trademarks.
Ph: 1300 13 11 08
www.aomit.com.au
MARS4199

Download Report