Document autoVHC Photo Capture and Photo Send User Guide

Document
Prepared By
Version
Outline
© Copyright BTC Solutions
autoVHC Photo Capture and Photo Send User Guide
Lottie Chambers
0.3
User Guide for Photo Capture and Photo Send
2007
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
CONTENTS
Email Photo Functionality - User Guide ................................................................................................................. 3
Introduction ....................................................................................................................................................... 3
Supported Hardware .......................................................................................................................................... 3
Supported Browsers ........................................................................................................................................... 3
Taking a photo – Using the Take Photo Button in the Health Check ................................................................. 4
Taking a Photo – Selecting a Source ................................................................................................................... 5
Taking a new photo – Using the Camera............................................................................................................ 6
Taking a photo – Using Existing Photos .............................................................................................................. 9
Taking Mulitple Photos for One Item ............................................................................................................... 12
Sending a photo – Using the Email Photo Button in the Health Check ............................................................ 13
Sending a photo – The email Photo Popup Screen .......................................................................................... 13
Sending a Photo from the Authorisation Screen.............................................................................................. 14
Sending a photo – Using the Send Button ....................................................................................................... 15
Receiving the email .......................................................................................................................................... 17
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
EMAIL PHOTO FUNCTIONALITY - USER GUIDE
INTRODUCTION
The Photo Capture functionality has been developed to allow technicians to take photographs of items during
a health check.
This functionality allows images to be captured and shared with the customer in order to support the findings
of a health check.
Multiple photographs can be taken for each item.
The photographs associated with each item on the health check can only be emailed from the individual item
within the health check; it is not possible to send all the photos on the health check in one email that are
associated with different items.
In order to track which items have a photo, it is recommended that the technician adds a comment indicating
that there is a photo attached to the item.
This user guide takes you through the step by step process for taking a photo, Photo Capture, and emailing the
photo to a customer, Photo Send.
SUPPORTED HARDWARE
BTC Solutions currently support iPad; iPad Mini; iPhone; iPod Touch; Samsung Galaxy 2 and Nexus 7.
The Photo Capture and Photo Send functionality is available on all of the above devices.
SUPPORTED BROWSERS
BTC Solutions currently support the following browsers; Safari; Google Crome; and Firefox.
Users must be using one of the browsers listed above.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
TAKING A PHOTO – USING THE TAKE PHOTO BUTTON IN THE HEALTH CHECK
Whilst completing the vehicle health check, the technician can take a photo of the identified issue using the
Take Photo button.
Clicking on the
source of the photo.
button will open the options list for selecting the
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
TAKING A PHOTO – SELECTING A SOURCE
When the technician clicks on
Existing will be displayed.
; the options Take Photo and Choose
The technician can choose to take a new photo using the Take Photo option; or an existing photo can be
chosen from photos stored on the device.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
TAKING A NEW PHOTO – USING THE CAMERA
If the technician chooses Take Photo; the camera on the device will open.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
The technician should then use the
icon to take a photo.
The Cancel button can be used to return to the health check.
The photo will then be displayed on the iPad to preview.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
If the technician is happy with the photo, click on the Use button to select the photo.
Alternatively the Retake button can be used to retake the photo.
When the technician clicks on the Use button; the photo will be added to the VHC.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
TAKING A PHOTO – USING EXISTING PHOTOS
If the technician has taken photos of the vehicle, or specific items prior to starting the health check, there is
the option to select existing photos from the device.
The technician should click on the
Existing from the options.
button and then select Choose
The device will then list the available locations to pick an existing photo from.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
In this example, the technician would click on the Camera Roll option.
The available pictures on the device will be displayed and the technician should click on the photo that they
want to select.
The selected photo will then be displayed on the health check.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
TAKING MULITPLE PHOTOS FOR ONE ITEM
The technician can take multiple photos for one item; they simply repeat the same process to add another
photo to the open item within the health check.
When there is more than one photo associated with the item; the technician can see the number of photos
displayed above the image.
To view the different photos, the technician should click on the number of the photo they wish to view.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
SENDING A PHOTO – USING THE EMAIL PHOTO BUTTON IN THE HEALTH CHECK
To send the photo, first double click on the item in the health check; then click
SENDING A PHOTO – THE EMAIL PHOTO POPUP SCREEN
When
is clicked, an ‘Email Photo to Customer’ pop-up window will appear.
The pop-up window will display the email address for the customer; the email subject and the email message.
-
Email address – defaults to the customer email address
Email subject – defaults to ‘Vehicle Health Check Photo’
Email message – defaults to ‘The following photo was taken whilst performing your Vehicle Health
Check:’
All of the above fields are editable.
If there is no photo available for the item, the following pop-up will be displayed.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
SENDING A PHOTO FROM THE AUTHORISATION SCREEN
Photos can also be sent from the Authorisation screen.
When the user is viewing the items in the authorisation screen; any items with a photo associated with them
will have a camera icon
displayed next to the item.
The Sales Advisor then right clicks on the line with a photo associated, and selects
from the list.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
SENDING A PHOTO – USING THE SEND BUTTON
BUTTO
To send the photo,, scroll to the bottom of the popup window and click on the
button.
A progress indicator will display whilst the photo is being sent.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
Once the email has send successfully, an email sent message will appear in the pop-up
pop up window
Technician closes the pop-up
up window and repeats the process for all items that have a photo associated with
them.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007
RECEIVING THE EMAIL
The customer will then receive a separate email for each photo that has been sent.
sent
If more than one photo has been taken for a specific item; all photos will be shown in the email sent for the
item.
Company number 6311899. AutoVHC is a registered Trademark
© BTC Solutions Limited 2007

Download Report