FALL 2014 HANDBOOK CWE-188 Internships / CWE

FALL 2014 HANDBOOK
CWE-188 Internships / CWE-189 General Work Experience
____________________________________________________________
STCN – 123 ● (661) 362-3309 ● [email protected] ● www.canyons.edu/interns
Table of Contents……………………… ……………………………………..
Cover
Table of Contents
CWEE Mission Statement and Student Learning Outcomes
All about CWEE units
The 6 Steps to CWEE Success
Assignment #1- Worksite Driving Directions
Assignment #2 Multiple Options
Assignment #3 –Workplace Project
Workflow Process Assignment #3 continued
How to Write a Workplace Project Objective
Sample Workplace Project Objectives
Process for Writing a Workplace Objective
Action Word List
Policies
Campus Resources
Appendix
Workplace Project Objective Worksheet
Workplace Project Agreement Form
Student Self-Evaluation (Assignment #2, Option B)
Resume (Assignment #2, Option C)
Time Sheet
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7-11
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17-18
19-20
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22-26
Last Updated: 8.6.14 CN
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CWEE Mission Statement and Student Learning Outcomes ..
Mission Statement
The mission of the Cooperative Work Experience Education and Internship program is to
strengthen student learning by engaging students in enhanced on-the-job learning
opportunities and provide meaningful internship opportunities to students of all majors,
enabling students to apply the skills and knowledge acquired in their academic coursework
while adhering to generally accepted business principles, standards and work ethics.
What is CWEE?
The Internship department allows students to enroll in CWE (Cooperative Work Experience),
to earn credit for hours worked at either their paid job (CWE-189) or an internship (CWE-188)
they have acquired. Students enrolled in CWE-189 or CWE-188 will complete supervised
workplace projects and independent career-related assignments.
Student Learning Outcome
CWE-189 Work Experience
1. Utilize problem solving/decision making models to identify workplace problems,
determine root cause, create and evaluate alternative solutions, select the best
solution and implement it.
2. Evaluate the effectiveness of the change and iterate the process if necessary.
CWE-188 Internships
1. Comply with legal requirements and policies governing work experience education
3
All about CWEE units
..
All students must be working (paid or unpaid) in order to participate in our program.
The number of CWE units a student may take is based on the number of hours they will complete at the
worksite.
Students must complete the minimum required hours per unit:
Working Requirement Factors
Units
Hours required for Paid
Hours required for Unpaid
75
150
225
300
60
120
180
240
1
2
3
4*
*Reserved for 188 courses
Deadline Dates
Admissions and Records deadlines can be found on: the student’s MyCanyons account, Blackboard course,
and the syllabus provided by the instructor.
 Refund
 Add / increase units
 Drop without a “W”
 Drop with a grade / decrease units
When can the student begin their internship?
Begin upon registration and payment of fees.
How do students track their completed hours?
A CWE time sheet is provided at the class; Instructors will not accept any other timesheet from the student’s
specific job. Complete, scan and submit the signed timesheet through Blackboard by the deadline. Please refer
to the syllabus for deadline.
A digital copy of the CWE time sheet can be found on the Blackboard course or on the Internship website
www.canyons.edu/interns
- If the student does not have access to a scanner, they can visit the following locations to complete the
process:
o ASG Computer Lab, Valencia Campus, STCN-124
o Library, Valencia Campus
o ASG Computer Lounge, Canyon Country Campus, Quad 2, Room 204
**YOU MUST BE A CURRENT COC STUDENT TO ACCESS THE COMPUTER LAB**
PLEASE REFER TO THE APPENDIX FOR A COPY OF THE TIMESHEET
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The 6 Steps to CWEE Success
..
Step 1: Read and understand this entire handbook
The course requirements are fulfilled through independent study and efforts by students. Faculty are available to assist
you and to clarify any assignment requirements.
Step 2: Identify/Propose Workplace Project Objective
Discuss and identify a workplace project with the internship supervisor and propose project to CWE Faculty. Complete
CWE Workplace Project Agreement form with the internship supervisor once CWE Faculty has reviewed the project.
Step 3: Participate in a consultation between faculty, supervisor and student
Faculty will schedule a meeting between the student, faculty and supervisor within the first one to four weeks of the
semester. The Workplace Project will be discussed and approved at the meeting.
 The student, supervisor and faculty must sign and date the Workplace Project Agreement Form
 A fully executed Workplace Project Agreement Form must be returned to CWE Faculty or the student will fail the
Course
Step 4: Meet Deadlines
Complete and submit all CWE assignments and timesheet on or before the due dates.
STEP 5: Notify CWEE Faculty and Internship Office of Changes
Students should notify the Internship office if they:
 Move, change phone numbers or email address
 Change jobs, supervisors, workplace project objective or terminate employment
 To withdraw from the CWE course, permission must be granted by CWEE staff. The process must then be
completed with the office of Admissions and Records.
Step 6: Submit Timesheet
Timesheets are a requirement by the California Education Code.
 Complete the required number of hours for the units enrolled
 It is the students responsibility to track their hours
 Students may begin counting their work hours from the date they registered for the CWE course and continue
through the last day of that session/semester
 Hours must be completed by the last day of the term enrolled, which can be found in the syllabus
 All timesheets must be signed by the student and supervisor
 If the student cannot complete the hours required, the student must either decrease units by the deadline to do
so, or request an incomplete.
 To request an incomplete, the student must request an “Incomplete (I)” grade on the “Incomplete Grade
Contract, form #029.” Forms are available in the Internship office. If hours are not completed by the required
deadline, a grade of “F” will be assigned. Students may request an “I” from their instructor. The instructor may
submit at their discretion.
 If the student does not turn in a timesheet documenting that they have worked the required hours per unit
enrolled, or the timesheet is unsigned or missing a supervisor evaluation of the workplace project, they will fail
the course.
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Assignment #1 Worksite Driving Directions
..
Learning Outcome:
By completing this assignment the student/employee will demonstrate the ability to
communicate clear and accurate worksite directions to customers, vendors, community
members and visitors.
It is necessary for faculty to meet with your worksite supervisor at the site of employment. The
visit is required by California Education Code regulations. The purpose of the visit is to discuss
a plan of action for the students Workplace Project and approve the project. It is preferable
that the student be present at the meeting. Your instructor will contact your supervisor to
arrange a date and time for the visit.
Assignment Instructions
In order to earn full credit for the assignment, you must upload a .doc, .docx or .pdf to Blackboard
that includes all of the following information:
1. Your name, date and assignment number
2. Directions from College of the Canyons (COC) to your worksite (use www.mapquest.com or
similar site)
a. College of the Canyons, 26455 Rockwell Canyon Road, Santa Clarita, CA 91355
b. Include directions, distance in miles and time to travel to site
c. If you are an employee or intern on the COC Valencia campus, provide typed walking
directions from the Internship Office (STCN-123) to your supervisors location
3. Supervisors contact information:
a. Business/Company Name
b. Business address
c. Supervisors Name
d. Supervisors preferred telephone number
e. Supervisors email address
4. Relevant information such as:
a. Significant landmarks near worksite
b. Is the address viewable from the street?
c. Parking instructions/restrictions
i. Is there a parking fee?
ii. Does your company validate parking?
iii. How far is the office from the parking?
d. Security clearance/checkpoint information
5. What are your typical days/hours at the worksite?
DO NOT send links for the directions
DO NOT submit screen shots or jpegs of the directions
DO NOT email the assignment to the instructor
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Assignment #2 Multiple Options
..
Complete ONE of the following assignments (20 points):
A. JOURNAL ENTRIES
B. STUDENT SELF-EVALUATION
C. RESUME
D. INFORMATIONAL INTERVIEW
A. JOURNAL ENTRIES
Learning Outcome:
Reflect on your experience in the workplace and identify how you can apply this to your
personal or career growth.
Assignment instructions:
1. Write 10 journal entries in the form of a log for 10 different dates within time frame of
semester enrolled and address one question below per journal entry detailing your
observations:
a) What did you see, hear, and notice at the worksite?
b) What did you do at the job/internship? (Descriptions of your daily routine)
c) What did you see others doing at the worksite? (Descriptions of coworkers daily
routines who does something different than yourself)
d) What did you find surprising, interesting, confusing, or exciting?
e) What tasks were difficult or annoying?
f) What tasks were stimulating, motivating, or enjoyable?
g) Does the experience relate to your program of study or a specific class in the
program? Explain why or why not? Were you able to apply a theory, skill or concept
learned in class at the internship/job?
h) How do you see yourself using what you have learned at the internship/job in the
future? What skills are you gaining that could be transferrable to a job in your chosen
career path?
i) What did you accomplish that could be added to your resume?
j) Looking at your experience, are you more or less interested in the field of study?
2. Write 3 to 4 sentences for each entry and include the question you are addressing for each
entry
3. After answering the 10 questions write a 2 to 3 paragraph reflection on what you have
learned through keeping the journal and how you can apply this to your personal or career
growth
4. Upload one document containing both the Journal Entries & the Reflection to Blackboard
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Assignment #2 Multiple Options (cont)
..
B. STUDENT SELF-EVALUATION
Learning Outcome:
By completing this assignment, the student/employee may use the reflection to serve as
recognition of achievements to build on and guidance on areas for improvements.
Assignment Instructions:
1. Use this form to analyze your strengths and weaknesses as an employee/intern
a. Honestly rate yourself using the rate chart listed below
b. Ask two additional people to rate you from your workplace, college or personal life
2. Write a one page reflection paper addressing strengths, weaknesses and
recommendations
a. Compare and contrast all three sets of observations/ratings
3. Submit both of the following as uploaded documents to Blackboard:
a. This assignment sheet containing the evaluations
b. One page reflection paper
BOTH COMPONENTS MUST BE SUBMITTED to earn full credit
Evaluation
Performance Indicators
Self
Additional #1
Additional #2
Knowledge of job
Quality of Work
Reliability
Problem Solving Skills
Organizational Skills
Communication Skills
Initiative
Leadership Skills
Punctuality
Attendance
Appearance
Date (mm/dd/yy)
Ratings
1 Unsatisfactory
Description
Failed to meet necessary requirements as against set target standards
2 Below Expectations
Requirements are met occasionally yet minimum standards are not often achieved
3 Meets Expectations
Requirements are met usually indicating the delivery of adequate results
4 Exceeds Expectations
Performance is found more than adequate on most occasions
5 Outstanding
Performance has consistently exceeded job requirements and expectations
PLEASE REFER TO APPENDIX OR BLACKBOARD FOR A COPY OF THIS DOCUMENT
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Assignment #2 Multiple Options (cont)
..
C. RESUME
Learning Outcome:
By completing this assignment the student/employee will be able to write a resume that effectively
communicates his/her skills, education, experience and qualifications as a job candidate.
Assignment instructions:
1. Create or update a resume that includes content that is focused on your job objective
2. Resume must include (but is not limited to):
a. Job/internship used to earn credit for the CWE course
b. CWE course workplace project accomplished during current semester
i. Include accomplishments/skills gained or enhanced by completing workplace project on
the resume
ii. Include any other accomplishments/skills gained or enhanced at the internship
3. Resume must be reviewed by a COC Career Center or Internship Advisor
a. Student must submit this assignment sheet with the information below completed to earn credit
for the resume assignment
4. Upload both of the following to Blackboard:
a. This assignment sheet with name, position & signature of advisor reviewing the resume
b. Resume
To learn more about how to write a resume, students may do the following:
 Contact the Cooperative Work Experience Education office at 661-362-3309 to schedule a free
appointment for resume assistance.
o Please make arrangements early. Last minute appointments will not be accommodated.
 Visit the COC Career Center website to review the resume information packet:
http://www.canyons.edu/offices/CareerCenter/ResumeCoverLetter.asp
 Attend a Resume Rally offered by the COC Career Center – schedule of events can be found at:
http://www.canyons.edu/offices/CareerCenter/
 Go to the resume creator found through My Jobs at www.canyons.edu/myjobs.
Resume option is highly recommended for students who do not have a current resume.
Resume reviewed by:
Name_________________________________Position:________________________
Signature________________________________Date:_________________________
Students Name: ________________________________________________________
PLEASE REFER TO APPENDIX OR BLACKBOARD FOR A COPY OF THIS DOCUMENT
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Assignment #2 Multiple Options (cont)
..
D. INFORMATIONAL INTERVIEW
Learning Outcome:
Investigate other job opportunities in student/employees field of study or workplace.
Assignment Instructions
1. Conduct an Informational Interview with a co-worker at your workplace/internship, who
holds a position different from your own. The purpose of this assignment is to acquire
the perspective of someone who performs job duties within your place of employment
that you are unfamiliar with. By interviewing a colleague, you gain valuable information
that can enhance your job performance/skills set, and increase possibility of
advancement or transfer into a variety of positions within the establishment.
2. Submit one document containing ALL of the following:
a. Student name, date, assignment number and title
b. Subjects name(optional)
c. Subjects position, title & department (all required)
d. Responses from your interview with your co-worker who holds a different position
from your own addressing at least 10 of the questions provided below
i. Questions addressed must be included
ii. Each response should include at least 3 to 4 sentences
e. A one page summary addressing:
i. What did you learn about the company, interview subject & industry?
ii. What skill set is required for the subjects position & do you have this skill set?
iii. Would you be interested in pursuing this position?
f. Responses and summary must include proper grammar, punctuation, spelling and
sentence structure
Question List
1) What do you wish you’d known before you entered this field?
2) What qualifications would you be looking for if you were hiring for a position such as yours?
3) What are the major qualifications for success in this occupation?
4) What are the advancement opportunities?
5) What kind of training program does the company offer? Is it highly structured or more
informal?
6) Is continuing education/training required in order to retain the position?
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Assignment #2 Multiple Options (cont)
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Assignment #2D Continued
7) How would you describe the morale level of people who work here?
8) What do you like most about this company?
9) Where do you see yourself in five years?
10) If you could do things all over again, would you choose the same path for yourself? Why?
What would you change?
11) What jobs and experiences have led you to your present position?
12) What do you feel is the best educational preparation for this career?
13) Is there a great deal of turnover in this job?
14) What particular skills or talents are most essential to be effective in your job?
15) What are your interests and in what way does this job satisfy your interests?
16) Do you ever take work home with you?
17) When people leave this career, what are the usual reasons?
18) What personal characteristics do you feel contribute most to success in this job/industry?
19) Describe some of the toughest situations you’ve faced in this job.
20) Create your own question.
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Assignment #3 Workplace Project
..
Learning Outcome:
By completing this assignment, the student/employee will be able to identify and complete
a workplace objective requiring a written agreement between a supervisor and employee.
To accomplish measurable on-the-job objectives, student/employee must complete a workbased project involving problem solving and the application of academic theory, skills and
knowledge while undertaking new or expanded workplace responsibilities.
Assignment Instructions (Must complete all four components - #3a, #3b, #3c & #3d)
1. Develop ideas for workplace objectives at the CWE class session.
2. Discuss ideas with supervisor and choose potential objectives
a. Use the Workplace Project Worksheet to write project in correct format
3. Assignment #3a – Type your proposed Workplace Project into Blackboard
a. Once approved by Faculty, write the project on the Workplace Project Agreement (WPP) Form
4. Faculty will schedule a meeting between the student, faculty and work/internship supervisor within the first one to
four weeks of the semester at the worksite to discuss & approve the Workplace Project
a. Student, workplace/internship supervisor & faculty will sign/date WPP form
b. Students unable to attend this meeting due to work schedule must write the approved objective on the
Workplace Project Agreement Form, sign the form, and leave the form with their work/internship supervisor
or email the form to CWE Faculty prior to the meeting
5. Assignment #3b - Fully executed WPP form must be submitted to Faculty or student will fail the CWE course
6. Assignment #3c –Initiate the Workflow in the Internship Database after WPP is approved by faculty & workplace
supervisor–see next page for instructions under “Workflow Process (Assignment#3c)”
7. Complete your workplace project and have your supervisor rate your progress and provide a written comment in the
box provided at the bottom of your CWE Time Sheet
8. Assignment #3d – Upon completion of your Workplace Project, write 1-2 page essay summarizing the results of your
project by addressing all of the following questions:
a. What was your objective?
b. Was the objective accomplished? If not, why?
c. How did you accomplish your objective? (Give details/examples)
d. What was the result/outcome?
e. Was there improvement?
f. What difference did the completion of the project make to you and your employer?
g. How did you benefit by working on this project?
Essay format includes:
 Students name, date, assignment number and a title
 Introduction, body & conclusion
 Typed, double-spaced, 12-point font
 A minimum of three separate indented paragraphs
 Proper grammar, punctuation, spelling, sentence structure, etc.…
 Fully elaborated ideas
 Inclusion of details/examples/explanations

POINTS WILL BE DEDUCTED FROM ESSAYS THAT DO NOT ADEQUATLEY FOLLOW THE ESSAY
FORMAT ABOVE.
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Workflow Process - Assignment #3 Continued
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Initiating Workplace Project Workflow (Assignment #3c)
Student must initiate the workflow for the Workplace Project in the Internship database once COC Faculty and
Workplace/Internship supervisor has approved the workplace project.
Students Responsibility for Assignment #3c
1. Student receives email from [email protected] providing the link to initiate workflow
process once they have been assigned a COC Faculty
a. Subject line: CWE-188/CWE-189: Workplace Project Approval Time Sensitive
b. Hold on to the email until the Workplace Project has been approved by COC Faculty &
Workplace/Internship supervisor
2. Students accesses the database with link provided once the Workplace Project has been approved
a. Type approved Workplace Project in box, initial & click “I Approve”
b. Failure to type the correct project into the box may result in a point deduction for the
assignment
c. Failure to complete the workflow process will result in zero points for assignment #3c
COC Faculty Responsibility
COC Faculty receives email alert that the student has initiated the workflow process, reviews project
submitted by student, makes changes if necessary, initials & approves
Workplace/Internship Supervisor Responsibility
Workplace/Internship Supervisor receives email alert once COC faculty has reviewed/approved the workplace
project, reviews project, initials & approves
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How to Write a Workplace Project Objective
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How to Write a Workplace Project Objective
1. First sentence (VERB & OBJECT): Describe the goal by beginning the sentence with an “action” word (i.e. create,
increase, decrease, research, learn, conduct, etc…) and state how the goal will be accomplished using the word
“by” to connect the two components (i.e. by making, by gathering, by writing, etc.)
2. Second sentence (STANDARDS/MEASUREMENT): Tell “who” will evaluate the project and “how” it will be
evaluated. (i.e. – Supervisor to evaluate through examination and use of spread sheet; by comparing preobjective data to post objective data.)
3. Third sentence: Estimate a date you think the project will be completed. (i.e. - Completed by May 22.)
Objectives Must Be S.M.A.R.T.
Specific: Make sure you state exactly what will be accomplished.
Measurable: Include quantitative statements as: 95%, 7 out of 10, once a day, or within 20 minutes.
Action-oriented: Focus on action.
Realistic: Allow time for personal and professional constraints when choosing a completion date.
Timely: You must complete your project during the semester, well before the project paper is due.
Formulating/Writing Objectives – Three Components:
1. Verb (create)
2. Object
Specifies what will be accomplished
five advertisements
3. Standards (measurement)
Indicates performance required
Specifies what will be accomplished
Results/outcomes
Example:
Create five advertisements using Final Cut Pro and After Effects for restaurants that are members of SCV Concierge and
upload to the official YouTube page. Supervisor to evaluate ability to produce five ads that meet client specifications and
upload by November 30.
The project should address at least one of the following:
1) Achieving organizational/business objectives
2) Improving workplace efficiency/productivity
3) Increasing revenue
4) Decreasing costs
5) Solving problems
6) Learning/enhancing skills or abilities
Problem Solving & Decision Making Model
1) Identify/clarify the problem
2) Gather information-look for possible causes
3) Evaluate evidence: Is it accurate/current information, facts, opinions?
4) List alternatives/implications: Analyze/evaluate alternatives
5) Choose & implement the best alternative & monitor results
6) Take corrective action, if necessary
PLEASE REFER TO THE APPENDIX OR BLACKBOARD FOR A COPY OF THE WORKPLACE PROJECT AGREEMENT FORM
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The Process for Writing a Workplace Objective
..
1. Before you begin writing, spend some time thinking about the organization.
What are the problems it faces? What processes are in need of improvement? What practices need review?
What are the developmental needs and requirements of the people?
2. Draft a verb-object or action component.
3. Think about why the action is required.
What results will it produce? What outcomes will it have? What effects will be created? Why are they
important? What is their value?
4. Modify the verb-object component, if necessary, to emphasize results rather than
activity.
5. Think about ways of measuring the work you specified.
6. Draft some measureable standards the work must satisfy.
How could you tell whether or not the work or results occurred? What is the measure of those results?
Quality? Quantity? Speed? Money? Frequency? Ratios?
7. Think about the time frame in which the work should be accomplished.
8. Specify deadlines and due dates for the work.
9. Rethink it all, rewrite it, and rethink it again.
Summary
 Writing effective work objectives is not an easy task.
 Reconcile yourself to writing, reviewing, and rewriting.
 The form of a good work objective has two components: a verb-object, indicating what it is
to be done, and a standards component, indicating how well.
 Work objectives may be broad or narrow, short or in-depth, address financial or
operational matters, and pertain to routine or situational work.
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Sample Workplace Project Objectives
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Animation
“Develop 10 character designs for use in an animated show by learning to adapt to studios specific art style. Supervisor to evaluate
character designs for quality and creativity. To be completed by December 1st.”
Computer Networking
“Prepare and install two new PCs following company guidelines and connect them to the network. Supervisor will evaluate by
examining the PCs and their connectivity. Completed by April 24.”
Culinary Arts
“Improve knife skills by chopping and prepping different foods in restaurant kitchen. Chef to evaluate progress through examination
of finished product. To be completed over next 8 weeks by December 10th.”
Education
“Create study guide for Psychology 225 class exam to include main ideas of chapter and vocabulary terms. Professor to evaluate
study guide for completeness and accuracy. Completed by November 22nd.”
Graphic & Multimedia Design
“Design Financial Report layout by using Adobe Creative Suite software in combination with company style guide. Supervisor to
evaluate based on use of color, copy and overall design. Completed by October 31st.”
Marketing
“Maintain and organize press hits on the internet into a filing system by sorting through Google alerts daily. Supervisor will evaluate
ability to organize all vital data into filing folder by deadline. Completed by November 22nd.”
Music
“Compose a music cue for a short video by using the techniques and programs utilized at the workplace. Supervisor to
evaluate through examination of composition criteria and value. To be completed by November 2.”
Paralegal
Assist at least 30 litigants to prepare litigation documents while working at Neighborhood Legal Services. Supervisor to evaluate
documents for accuracy and completeness based on legal standards and litigations factual situation. Completed by July 17.
Radio
“Learn the technical aspects of the radio show by training on the operation of the sound board. Supervisor to observe and evaluate
ability to work soundboard accurately. Completed by November 22nd.”
Sales/Restaurant
“Increase sales of deserts by 30% in 3 weeks by suggesting desert to all tables at my stations. Supervisor to evaluate progress
through examination of cash out reports. Completed by November 21st.”
SHARP/Gerontology
Outreach by phone to 90 referred and data-mined Facey patients to inform them about and encourage their participation in the
Healthier Living program. Results measured by supervisor’s observance of phone calls and audit of database. Completed by April 30.
Sign Language
“Increase time able to interpret in ‘hot seat’ from 5 to 30 minutes with minimal self-correction by practicing with mentor. Progress
evaluated by mentor by comparing interpreting in ‘hot seat’ at beginning of term to end of term. Completed by November 22.”
Television/Film Production & Development
“Create a sports highlight reel by covering high school sports events in the SCV. Supervisor to evaluate for quality and viability for air.
Completed by November 30th.”
Welding
“Create a series of skid platforms by following specific blueprints and welding them together correctly. Supervisor will examine
completed platforms by checking dimensional specifications according to the prints. Completed by September 28th.”
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Action Word List
Creative
Clerical &
Research
Author
Conceive
Create
Design
Develop
Devise
Direct
Enhance
Establish
Formulate
Illustrate
Improve
Initiate
Introduce
Invent
Launch
Market
Originate
Plan
Prepare
Produce
Propose
Set Up
Structure
Write
Arrange
Automate
Budget
Catalog
Categorize
Calculate
Classify
Collect
Compare
Compile
Complete
Compute
Critique
Decrease
Diagnose
Dispatch
Distribute
Evaluate
Examine
Execute
Generate
Identify
Inspect
Interview
Investigate
Monitor
Operate
Organize
Prepare
Purchase
Record
Retrieve
Review
Separate
Schedule
..
Clerical &
Research
(cont)
Screen
Summarize
Survey
Systematize
Tabulate
Validate
Verify
Human
Resources
Advise
Assess
Assist
Clarify
Coach
Collaborate
Consult
Counsel
Diagnose
Educate
Employ
Group
Guide
Handle
Hire
Integrate
Mediate
Monitor
Motivate
Negotiate
Recruit
Represent
Select
Sponsor
Strengthen
Train
Management
& Leadership
Administer
Analyze
Assign
Attain
Authorize
Chair
Consolidate
Contract
Control
Coordinate
Delegate
Develop
Direct
Evaluate
Enact
Establish
Exceed
Execute
Expand
Guide
Head
Implement
Improve
Incorporate
Increase
Initiate
Institute
Investigate
Launch
Maintain
Manage
Mediate
Negotiate
Organize
Oversaw
Management16
& Leadership
(cont)
Perform
Plan
Prioritize
Produce
Propose
Conduct
Reorganize
Recommend
Reduce
Remove
Replace
Reposition
Reproduce
Retain
Review
Revise
Schedule
Simplify
Strengthen
Supervise
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Action Word List (cont)
Technical
Assemble
Build
Calculate
Change
Complete
Compute
Convert
Construct
Design
Engineer
Operate
Overhaul
Modify
Program
Remodel
Repair
Restructure
Solve
Upgrade
Communications
Address
Arbitrate
Arrange
Articulate
Author
Convince
Correspond
Define
Develop
Direct
Draft
Edit
Enlist
Formulate
Influence
Interpret
Interview
Lecture
Moderate
Negotiate
Participate
Persuade
Present
Preside
Promote
Publicize
Recruit
Represent
Sold
Spoke
Translate
Wrote
..
Financial
Allocate
Analyze
Appraise
Audit
Balance
Budget
Calculate
Compute
Forecast
Increase
List
Manage
Market
Plan
Project
Research
Tabulate
Transfer
Update
Teaching
Advise
Clarify
Coached
Communicate
Encourage
Evaluate
Explain
Guide
Influence
Inform
Instruct
Interpret
Persuade
Rewrite
Stimulate
Train
Critical
Thinking
Analyze
Appraise
Arrange
Assemble
Assess
Calculate
Categorize
Choose
Collect
Compare
Compose
Construct
Create
Design
Diagram
Estimate
Evaluate
Examine
Formulate
Inspect
Measure
Organize
Plan
Prepare
Rate
Revise
Select
Setup
Score
Solve
Test
18
Policies
..
Incomplete Policy
The grading policy requires that an Incomplete (“I”) grade be given only for satisfactory but
incomplete work for ‘unforeseeable emergencies or extenuating circumstances’ which occur
at the end of the semester.
 Extenuating circumstances means verified cases of accidents, illness, or other
circumstances beyond the control of the student. Supporting documentation from doctors,
employers, etc., may be required.
 It is the student’s responsibility to contact their instructor to complete an “Incomplete
Grade Contract” form #029.
 If the form is not submitted to the instructor, the student may receive an “F” or another
letter grade as appropriate.
 To clear an “I” grade, a student must make arrangements with the instructor to make up
the grade prior to the end of the ensuing semester in which the incomplete was given.
 Failure to clear an “I” grade will result an “F” or “FW” grade being assigned.
Grading Policies
 Credit is awarded on the basis of assignment completed and the required number of hours
worked.
 Each student needs a minimum of 75 hours of paid work or 60 hours of unpaid work for
each unit of credit.
 The grade you earn will be a direct reflection of the quality of assignments and amount of
effort you put forth.
 Time sheets must be turned in by the due date or the student will fail the course.
 No late work will be accepted.
 Retrieve your final grade via your My Canyons account at www.canyons.edu
19
Policies (cont)
..
How your assignments will be graded
Include the following information on all your assignments:
1. Your name
2. The date
3. The assignment number and title
Assignment # 2A, #2B, #2D and #3D must include the following:
1. Introduction – in one or two paragraphs, introduce and identify the point of your paper
a. Explain your object and the nature of your project
2. Body – in this section describe, explain and discuss the topic
a. Include any relevant information
3. Conclusion – in the final section, summarize your findings and elaborate on what you have accomplished
The following criteria must be used when formatting your paper:

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All pages must be typed and double-spaced
Include a minimum of three indented paragraphs
12 point professional looking font
The following criteria will be looked at when evaluating the structure of your paper:


Competent editing
Use of conventional spelling and punctuation
When writing your papers, you should:



Strive for clarity and accuracy
Develop a sense of relevance, consistency, and significance
Develop depth and breadth of a subject
The following performance standards will be used for grading:
Grade
Criteria
A
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B
C
D
Provides full elaborated ideas
Organization is smooth, logical and purposeful
Provides several examples for the reader
Adequate sentence structure and vocabulary/spelling
In-depth analysis of the topic with complete discussion
Provides generally clear ideas
Organization is generally smooth, logical and purposeful, but has occasional inconsistencies
Somewhat limited development of ideas
Provides some examples for the reader
Some errors in sentence structure and vocabulary/spelling
Ideas tend to be listed rather than elaborated with examples
Weak sentence structure and basic use of vocabulary
Several spelling errors
Lack of in-depth analysis
Poorly stated ideas
Overall lack of organization and careless lack of ability
Very general – too brief of a summary or reaction
Many errors in overall work
20
Campus Resources
..
Career Development
College of the Canyons offers workshops and counseling classes. Counseling classes are credit classes and can
be found in the schedule of classes for exact dates and times.
California Career Café
The CA Career Café website is sponsored by the CA Community Colleges Chancellor’s Office and has been
implemented statewide at just about every community college in the system. Students can use assessments,
explore career pathways, contact professional associations, complete activities, peruse career tips, prepare for
jobs, and much more. Visit www.cacareercafe.com
Career Services
The Career Center is open to the public and students. Some of the services they provide:
Workshops:
Free telephone service
Computer lab
 Job Search
Resume Template
(for career related
 Resume Writing
purposes)
 Interviewing
Success
Resource Library
Resume Critiques
Free fax services
 Career
exploration
Location: STCN-123
Contact Number: (661) 362-3286
Computer Labs
College of the Canyons provides locations where a computer may be used for internet research and
completing projects. In addition, the Tutoring, Learning Computing Lab (TLC) offers free assistance on your
required projects.
TLC
The TLC lab has computers with internet access as well as printing access. In addition, the TLC lab also provides
tutoring in many areas including English to assist you with your CWE projects.
Valencia Campus (LTLC-126): 661-362-3662
Canyon Country Campus (Quad 3, Room 306): 661-362-3857
Library Open Computer Lab
The library’s Open Computer Lab has computers with internet, as well as printing access.
Valencia Campus (LIBR-210): 661-362-3334 or 661-362-3605
Canyon Country Campus (Quad 3, Room 307): 661-362-3854
ASG Computer Lab/Lounge (Activity sticker needed on ASG ID):
ASG lab/lounge has computers with internet access as well as printing access.
Valencia Campus ASG Computer Lab (STCN-124): 661-362-5050
Canyon Country Campus ASG Computer Lounge (Quad 2, Room 204): 661-362-3840
21
Tear out this page and use to practice writing Workplace Project objective
Workplace Project Objective Worksheet
Objectives Must Be S.M.A.R.T.
1. Specific: Make sure you state exactly what will be accomplished.
2. Measurable: Include quantitative statements such as: 95%, 7 out of 10, once a day, or within 20 minutes.
3. Action-oriented: Focus on action.
4. Realistic: Allow time for personal and professional constraints when choosing a completion date.
5. Timely: However, you must aim to complete your project during the semester, well before the date the project
paper is due.
How do you write your objective?
1. First sentence:
a. Describe the goal by beginning the sentence with an “action” word (i.e. - demonstrate, create, develop, etc.)
b. Describe how the goal will be accomplished using the word “by” to connect the two components (i.e. by
making, by gathering, by writing, etc.)
__________________________________________________________________________________________________
_________________________________________________________________________________________________
2. Second sentence: Tell “who” will evaluate the project and “how” it will be evaluated
(i.e. – Supervisor to evaluate through examination and use of spread sheet; through examination of responses;
through examination of results; by comparing pre-objective data to post objective data.)
__________________________________________________________________________________________________
_________________________________________________________________________________________________
3. Third sentence: Estimate a date you think the project will be completed.
(i.e.) - To be completed by October 22.)
________________________________________________________________________________________________
Write your workplace project objective below:
__________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
________________________________________________________________________________________________
_________________________________________________________________________________________________
Now that you have written your Workplace Project Objective you must also do the following once
the project has been approved by COC Faculty:



Write your objective on Workplace Project Agreement Form
Meet with your supervisor and COC Faculty for signature and date
Submit the completed Workplace Project Agreement Form to COC Faculty
22
CWE-188/CWE-189
WORKPLACE PROJECT AGREEMENT FORM
Date: ____________________________ Term: ______________________________
Student Name: ____________________________________________________ Student ID: _______________
(PRINT)
Company Name & Supervisor: ________________________________________________________________
Company Contact Number and/or email: ________________________________________________________
■ WORKPLACE PROJECT OBJECTIVE INSTRUCTIONS ■
The Workplace Project involves the student approaching his/her employer to establish a specific task that would
increase efficiency or productivity in the workplace, or provide an opportunity to learn or demonstrate a skill.
The identified objective must be specific, measureable, realistic, action-oriented, and achievable within the
given semester. Please see the back of this form for examples of well written internship objectives.
Write your Workplace Project Objective below, indicating what will be accomplished, how it will be
accomplished, how it will measured, and when it will be complete. You will refer to objective written below
when you are prompted to electronically submit it for approval by your COC faculty, via email.
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Employer and Santa Clarita Community College District (“District”) agree to provide supervision and guidance to ensure maximum
educational benefit from this work experience. District does not discriminate on the basis of race, color, religion, national origin,
ancestry, sex, age, medical condition, mental or physical disability, marital status, sexual orientation, or Vietnam era veteran status in its
acceptance, assignment, treatment, evaluation or compensation of students who participate in programs sponsored or arranged by
District. Employers who sign this Agreement are expected to uphold this policy in their selection of prospects for employment,
education processes or activities. District shall be considered the employer o unpaid students in the Internship/Work Experience
program for the limited purpose of providing worker’s compensation insurance. Students paid by Employer shall be under the
Employer’s worker’s compensation and/or liability insurance as required by law.
Signatures indicate the supervisor, student, and faculty agree to the stated objective:
1) Student/Employee Signature _____________________________________________
2) Employer/Mentor Signature ______________________________________________
3) Faculty Signature _______________________________________________________


■ WHAT’S NEXT? ■
Students will receive an e-mail with a link to electronically submit the perfected Objected written above.
Once your project is approved electronically by COC Faculty, you should immediately begin executing your
objective.
23
Tear out this page and use to complete Assignment #2, Option B
STUDENT SELF-EVALUATION
Learning Outcome:
By completing this assignment, the student may use the reflection to serve as recognition
of achievements to build on and guidance on areas for improvements.
Assignment Instructions:
4. Use this form to analyze your strengths and weaknesses as an employee/intern
a. Honestly rate yourself using the rate chart listed below
b. Ask two additional people to rate you from your workplace, college or personal life
5. Write a one page reflection paper addressing strengths, weaknesses and
recommendations
a. Compare and contrast all three sets of observations/ratings
6. Submit both of the following as uploaded documents to Blackboard:
a. This assignment sheet containing the evaluations
b. One page reflection paper
c. BOTH COMPONENTS MUST BE SUBMITTED to earn full credit
Evaluation
Performance Indicators
Self
Additional #1
Additional #2
Knowledge of job
Quality of Work
Reliability
Problem Solving Skills
Organizational Skills
Communication Skills
Initiative
Leadership Skills
Punctuality
Attendance
Appearance
Date (mm/dd/yy)
Ratings
1 Unsatisfactory
Description
Failed to meet necessary requirements as against set target standards
2 Below Expectations
Requirements are met occasionally yet minimum standards are not often achieved
3 Meets Expectations
Requirements are met usually indicating the delivery of adequate results
4 Exceeds Expectations
Performance is found more than adequate on most occasions
5 Outstanding
Performance has consistently exceeded job requirements and expectations
24
Tear out this page and use to complete Assignment #2, Option C
RESUME
Learning Outcome:
By completing this assignment the student/employee will be able to write a resume that effectively
communicates his/her skills, education, experience and qualifications as a job candidate.
Assignment instructions:
4. Create or update a resume that includes content that is focused on your job objective
5. Resume must include (but is not limited to):
a. Job/internship used to earn credit for the CWE course
b. CWE course workplace project accomplished during current semester
i. Include accomplishments/skills gained or enhanced by completing workplace project on
the resume
ii. Include any other accomplishments/skills gained or enhanced at the internship
6. Resume must be reviewed by a COC Career Center Advisor
b. Student must submit this assignment sheet with the information below completed to earn credit
for the resume assignment
5. Upload both of the following to Blackboard:
c. This assignment sheet with name, position & signature of person reviewing the resume
d. Resume
To learn more about how to write a resume, students may do the following:
 Contact the Cooperative Work Experience Education office at 661-362-3309 to schedule a free
appointment for resume assistance.
o Please make arrangements early. Last minute appointments will not be accommodated.
 Visit the COC Career Center website to review the resume information packet:
http://www.canyons.edu/offices/CareerCenter/ResumeCoverLetter.asp
 Attend a Resume Rally offered by the COC Career Center – schedule of events can be found at:
http://www.canyons.edu/offices/CareerCenter/
 Can’t get an appointment? Go to the resume creator found through My Jobs at
www.canyons.edu/myjobs.
*Resume highly recommended for students who do not have a current resume.
Resume reviewed by:
Name_________________________________Position:_________________________
Signature________________________________Date:__________________________
Students Name _________________________________________________________
25
COLLEGE OF THE CANYONS
CWE TIME SHEET
Mark One: □Internship CWE-188 or □ Work Experience CWE-189
PAID _____ / NON-PAID _____
Student Name___________________________________________________ ID # ______________________
CWE Section Title ___________________________________
# of CWE Units Enrolled: 1
2
3
4
(Circle One)
Company Name ________________________________________ Company Phone # ____________________
Year/Term ___________________
Month of ________ Total Hours Worked This Month _____ Month of ________ Total Hours Worked This Month _____
Month of ________ Total Hours Worked This Month _____ Month of ________ Total Hours Worked This Month _____
Month of ________ Total Hours Worked This Month _____ Month of ________ Total Hours Worked This Month _____
TOTAL HOURS WORKED:___________________
EMPLOYER / SUPERVISOR EVALUATION OF WORKPLACE PROJECT
Upon completion of your workplace project, have your supervisor rate your accomplishments:
Excellent Accomplishments 100%
_____
Limited Accomplishments 70%
______
Better than Average Accomplishments 90%
Average Accomplishments 80%
______
______
Unacceptable Accomplishments 60%
_______
Consider commenting on the student’s accomplishments or something significant that stands out from this experience. Or, comment
on how this process was handled by the student, faculty, or college support staff. We are always looking for ways to improve our
program.
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________
Student Signature ____________________________________ Date __________________________________
Supervisor’s Signature _____________________________________ Date _____________________________________
This timesheet and employer evaluation is mandated by the State of CA; students who do not fully complete this
document will fail the course.
SCAN AND UPLOAD the completed form as a .PDF document through Black Board 9
26

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