Volume 3, Issue 2 April 30, 2014 What is Connecting Northern and Eastern Ontario?| Connecting Northern and Eastern Ontario (cNEO)* is one of three province-wide programs: 1) cNEO, 2) Connecting Greater Toronto Area (cGTA), and Connecting South West Ontario (cSWO), funded by eHealth Ontario, to deliver electronic health record services. cNEO will provide clinicians in Northern and Eastern Ontario with timely and secure access to patient health information from across the care continuum. This will be done by integrating and ‘connecting’ information sources in Northern and Eastern Ontario and provincially. Clinicians will be able to view patient health Information through the use of a Clinical Viewer (Portal) or EMR. With reliable and secure electronic health information, clinicians will have comprehensive information to deliver better and more coordinated patient care. For more information about cNEO, visit: www.cNEO.ca. *The Ottawa Hospital is the Delivery Partner for the planning, mobilization and implementation of cNEO. Special Edition: Highlighting the cNEO Clinical Working Group’s Achievements Message from the Clinical Working Group Co-Chairs cNEO Clinical Working Group Colleagues, • We are pleased to inform you of the conclusion of the Clinical Working Group’s (CWG) efforts for the cNEO Planning Phase! As Co-Chairs of the CWG, we would like to take the opportunity to thank all of the members for their time, effort, insight and participation. As your CWG representatives at the cNEO Steering Committee, we brought forward your recommendations which helped ensure that the provincial solution will provide both the clinician and patient value that the program is seeking. You have contributed invaluable feedback over the past two years to define clinical priorities and provide guidance on all matters relating to Electronic Health Record (EHR) services planning. Your clinical perspective has guided cNEO’s development and has prepared the program for implementation. • cNEO will be conducting a “Call for Members” shortly to refresh the cNEO Working Groups for cNEO Implementation. We encourage clinicians to join the cNEO Clinical Working Group and influence EHR services going forward. Clinician engagement and leadership is crucial for the success of cNEO, and we look forward to your involvement! In the meantime, please enjoy this special edition of the eBulletin which highlights some of the Clinical Working Group’s achievements over the past two years. Sincerely, Ken Burns, RPh CWG Co-Chair Pharmacist, Complex Patient Stream Health Sciences North Tammy O’Rourke, NP, PhD CWG Co-Chair Clinical Lead Belleville NP-Led Clinic • • • • • • • • • • • Ken Burns, RPh (Co-Chair) Health Sciences North Tammy O’Rourke, NP, PhD (Co-Chair) Belleville Nurse Practitioner-Led Clinic David Barber, MD Queen’s Family Health Team Chris Bourdon, MD Health Sciences North Merry Cardinal, RN Somerset West Community Health Centre Andrew Everett, MD Upper Canada Family Health Team Alain Gauthier, MD Perth and Smiths Falls District Hospital Glen Geiger, MD The Ottawa Hospital Greg Higgins, MD Prince Edward Family Health Team Clark MacFarlane Canadian Mental Health Association, Cochrane Timiskaming Branch Judy Miller Northeastern Manitoulin Family Health Team Kimberly Peterson, RN Champlain Community Care Access Centre Ethel Zammit eHealth Ontario Volume 3, Issue 2 April 30, 2014 cNEO Clinical Working Group: Achievements Provided the Clinical Focus for cNEO: “Connecting clinical information for Hospital, Primary and Community Care in NEO; with initial emphasis on enabling clinical information flow from Hospitals to Primary and Community Care” Advocated for Critical Success Requirements: cNEO “ease of use” (single sign-on and patient context features) as well as significant adoption and change management support to ensure successful clinician adoption. Recommended cNEO Clinical Priorities which provided the foundation for cNEO plans: Improve the Quality of Patient Care, Patient Safety, Continuity of Care and Sustainability of Health Care. Recommended targeted cNEO Early Adopter Stakeholder Groups such as Hospitals, Community Health Centres, Long-Term Care, Team-Based Practices (e.g. Family Health Teams), etc. Identified cNEO Prioritized Data Categories such as Laboratory Results, Medications, Discharge Summaries, etc., all of which are included in the cNEO roadmap! North West SDP North East SDP Champlain SDP South East SDP Recommended that stakeholder engagement and support be regionally focused. As a result, cNEO will now establish local Service Delivery Partners (SDPs) to help deliver adoption and change management! Clinical Working Group Co-Chairs presented 150+ Stakeholder Information Session Presentations to inform stakeholders of cNEO’s progress and next steps; and received invaluable feedback and support from their clinician peers. Provided clinical guidance and recommendations to the cNEO Steering Committee, Privacy & Security and Technical Working Groups which helped ensure clinician and patient needs will be at the forefront of the provincial solution! Identified Clinician Roles for Implementation. Please contact cNEO should you be interested in participating! cNEO Early Adopters Clinician Champions Clinician Focus Spokespeople Clinical Working Group Groups cNEO Research Study Leads Clinician Roles for Implementation Established the Benefits Evaluation Strategy which will assess the impact of cNEO Implementation on system use as well as health care outcomes, quality, productivity and access. 34 Health Service Provider Stakeholder Site Visits conducted across the care continuum and NEO. Findings highlighted the need for cNEO and provided direction for implementation! For more information on these achievements, please contact us: (toll-free) 1-855-700-cNEO or [email protected].
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