UOB BUSINESS INTERNET BANKING (BIB) FORMS GUIDE Please choose from one of the following two standard BIB packages: BIB PACKAGE FUNCTIONS BASIC (Enquiry Only) PROFESSIONAL (Enquiry + Transactional) N.A. N.A. N.A. N.A. N.A. Account Enquiry Account Summary Account Statement Fixed Deposit Account Summary Inward Remittance Enquiry Advices & Notification Loan Summary Cheque Status Enquiry Account Services Time Deposit Placement Cheque Services (Stop Cheque, Cheque Book Request) Payment Services Local Funds Transfer (IAFT, IBFT, MEPS, FAST) Bill Payment Cashier’s Order Demand Draft Telegraphic Transfer Trade Services Import LC Application Import Bill and Import Collection notification Shipping Guarantee Banker’s Guarantee Trade Finance (Import/Export Loan) Premium Services (Optional, subscription fee applies) Bulk Services (Payment, Payroll, Collection) Other Services Bulk Payment Advices (applicable only if Bulk Services is selected) Generic File Upload / Download Please refer to the BIB Forms Listing for specific requirement. Form to use For further information, please visit our UOB website www.uob.com.sg/BIBPlus or call us at 1800 226 6121 (from Mondays to Fridays 9.00am – 6.30pm excluding public holidays) Definition of Roles in BIB: Role Description of Role Administrator User (Enquiry Only) User (Create Transactions) Signatory Payroll User Payroll Signatory Create / maintain user and access profiles Maintain user passwords and assign tokens View accounts View transactions View accounts & transactions Prepare transactions for approval View accounts Prepare transactions for approval Approve transactions Prepare payroll transactions for approval Approve payroll transactions BASIC (Enquiry Only) PROFESSIONAL (Enquiry + Transactional) 1. Each User ID must have 8 to 20 characters with no spacing or special characters and must be unique. This User ID may hold multiple roles such as Administrator and Signatory. 2. Every User ID requires a security token to login to BIB. Only one security token is required if a person holds multiple roles. A fee of S$20 (including GST) is payable for each new security token issued. 3. Transaction approval mandate by a Signatory in BIB need not be the same as the existing Current Account approval mandate. United Overseas Bank Limited Co. Reg. No. 193500026Z / Far Eastern Bank Limited Co. Reg. No. 195800116D CYB-75/F (R8.14) Page 1 of 3 Submission of Registration Form Please complete all fields in the Registration Form (unless otherwise stated) and attach the required documents. BIB Service Registration Form Type of Business Additional Document Required to be authorised by Sole Proprietorship Owner Nil Partnership / Limited Liability Partnership Authorised Person(s) specified in resolution Resolution to be signed by all partners Club / Society / Association / Management of a Building Authorised Person(s) specified in resolution Resolution to be signed by any two office bearers (chairman/president, secretary or treasurer of the committee) or other governing body (or persons holding similar or equivalent positions). Corporates, including Sole Directorships Authorised Person(s) specified in resolution Resolution to be signed by: a) Two Directors, or b) One Director and Company Secretary, or c) For Sole Directorship by Sole Director. Statutory Boards and Ministries Authorised Person(s) specified in Account Operating Resolution Nil Please send the completed Registration Form (all fields are mandatory unless otherwise stated) and attach the required documents to “BIB Section, UOB Ltd, Robinson Road P.O. Box 1282, Singapore 902532”. All pages of any attachment accompanying the BIB Registration Form must be signed by the Authorised Person(s). The Bank will take at least five (5) business days from the date of receipt to process this application, and if applicable, to mail the User IDs, Passwords and Security Tokens to the mailing address of the designated account. Glossary of Terms TERM Business Registration Number DESCRIPTION The registration number as indicated in the Registry of Business/Company document. This is the Login ID which will represent your Company Group and used by all the entities within the group. All users will login using this Group ID and their respective User IDs + passwords + Token. The Group ID should be between 8 – 20 characters, with no spacing or special characters. Group ID Contact Person This is the person whom we will contact for enquiries pertaining to BIB. Account Linking All UOB / FEB Current, Time / Fixed Deposit and Loan accounts held by your Company can be linked to UOB BIB Service for online access. Designated Account This is the account to be used for debiting your SecurePlus token charge and BIB subscription fee All correspondence relating to BIB will also be sent to the mailing address for this account. User ID This is the User ID for each user to login together with the Group ID. The User ID should be between 8 – 20 characters, with no spacing or special characters Optional value added services available on BIB that are chargeable Bulk Services allows multiple (payment, payroll, collection) transactions to be performed via file upload or manual templates Trade Services include Import LC Application + Amendments, Shipping + Banker’s Guarantees, etc Premium Services Administrator Approval Controls Setting on how many Administrators are required to complete an administrative function Signatory Approval Controls Setting which determines if a Signatory can approve the transaction he/she created Transaction Approval Mandate and Limit Security Token The transaction approval mandate indicates the number of Signatories required to approve transactions and their approval limit(s). This is only applicable if you have registered for BIB Professional Package and/or Premium Service(s). Security device to generate 2 Factor Authentication for login to BIB and approval of BIB transactions. Users with an existing token from a non-affiliated company (i.e. different Group ID) can apply to “share” the token. Additional BIB Private Security Token Request Forms – Token Owner (CYB-82/F) & Token Sharing (CYB-83/F) need to be submitted to effect the token sharing. United Overseas Bank Limited Co. Reg. No. 193500026Z / Far Eastern Bank Limited Co. Reg. No. 195800116D CYB-75/F (R8.14) Page 2 of 3 BIB Forms Listing Name of Form Form ID Purpose of Form Apply for New BIB Package 1 BIB Registration Form (Basic) CYB-73F Basic Apply for BIB Enquiry only package 2 BIB Registration Form (Professional - Express) CYB-56F Express Apply for BIB Professional package with default settings 3 BIB Registration Form (Professional - Custom) CYB-56F Full Apply for BIB Professional package with customised settings 4 BIB Registration Form (Affiliate Company) CYB-64F Allow Affiliated entities to apply for BIB under the same Group ID - each affiliated entity can subscribe to different BIB packages Amend Existing BIB Package 5 6 BIB Maintenance Form (Professional - Express) BIB Maintenance Form (Professional - Custom) CYB-67F Amend BIB Professional-Express Package: 1. Downgrade from Professional to Basic (Enquiry only) 2. Upgrade from Basic (Enquiry only) to Professional (Express) including Premium services 3. Amend accounts to be used in BIB 4. Amend Administrator/Signatory approval settings 5. Add new Users 6. Amend roles and/or permissions of existing Users 7. Delete existing Users 8. Amend BIB Transaction Approval mandates CYB-66F Amend BIB Professional - Custom Package: 1. Upgrade to Professional (Full) including Premium services 2. Amend accounts to be used in BIB 3. Amend Administrator/Signatory approval settings 4. Add new Users 5. Amend roles and/or permissions of existing Users 6. Delete existing Users 7. Amend/Customise BIB Transaction Approval mandates CYB-77F For requests pertaining to accessing BIB 1. Re-issue Login password (mailer) to User 2. Activate User ID 3. Replace lost/faulty token Update BIB User Access 7 BIB Maintenance Form - User Access Amend Token Usage 8 BIB Maintenance Form – Private Token Request (Token Owner Company) CYB-82F Request by token owner to share (privatise) token with an unaffiliated company - common user in two companies 9 BIB Maintenance Form – Private Token Request (Token Sharing Company) CYB-83F Request from an unaffiliated company to share (privatise) token from token owner - common user in two companies 10 BIB Maintenance Form – Company User Token Request CYB-86F Request for additional tokens to be assigned to other users by the Company Administrator Amendment by Affiliate Company 11 BIB Maintenance Form - Affiliate Company Users CYB-92/F Request to amend BIB User roles in Affiliated Entities: 1. Tag / Untag users to another affiliated Entity 2. Change of a User's Default Entity 3. Add new Users to affiliated Entity 4. Amend roles and/or permissions of existing Users to Affiliated Entity 5. Delete User from Group 12 BIB Maintenance Form - Signature Update ** CYB-93/F To update BIB Specimen signatures 13 BIB Maintenance Form - Termination CYB-90/F To terminate BIB service Others The forms above are available on the UOB website except those marked with ** which are available on request. For companies undergoing liquidation, all BIB Forms can be signed by appointed Liquidator as per ACRA For further information, please call 1800 226 6121 (Monday to Friday, excluding public holiday) from 9:00 am - 6:30 pm United Overseas Bank Limited Co. Reg. No. 193500026Z / Far Eastern Bank Limited Co. Reg. No. 195800116D CYB-75/F (R8.14) Page 3 of 3 BASIC PACKAGE REGISTRATION FORM APPLICATION FOR UOB BUSINESS INTERNET BANKING (BIB) PLEASE SEND THE COMPLETED FORM TO: BIB SECTION, UNITED OVERSEAS BANK LIMITED, BRAS BASAH P.O. BOX 106, SINGAPORE 911804 IMPORTANT NOTE: All fields must be completed unless otherwise stated * Please delete where inapplicable PART 1: PARTICULARS OF APPLICANT (Corporation / Sole Proprietorship / Limited Liability Partnership / Partnership / Society / Association / Club / Management Corporation of a Building) Name of Applicant Business Registration Number Applicant’s Login Group ID 1 (8 to 20 characters with no spacing or special characters) PART 2: CONTACT PERSON Contact Person’s Name: Contact Number Email Address PART 3: ACCOUNT LINKING Only Current, Time/Fixed Deposit and Loan Accounts held by the Applicant with UOB and Far Eastern Bank Limited (“FEB”) can be linked to BIB. IMPORTANT NOTICE: If the Applicant does not complete this Part 3, the Applicant is deemed to have selected “Link ALL UOB/FEB Accounts To BIB”. To subsequently change the bank accounts that are linked, please submit a BIB Maintenance Form. Link ALL UOB/FEB Accounts to BIB: All active UOB/FEB accounts held by the Applicant as at the date of this BIB application will be linked. Link Only These Accounts To BIB: Account No. Account No. Account No. Account No. Account No. Account No. PART 4: DESIGNATED ACCOUNT FOR FEES AND CHARGES Please indicate Current Account maintained with UOB/FEB as the designated account for debiting applicable fees and charges including fees for subscriptions and issue of new Tokens. The Bank may debit the fees or charges from the designated account even if it has insufficient funds notwithstanding that the Account is overdrawn as a result. If the designated account is closed, the Bank may debit the fees or charges from another Account of the Applicant. Please note that all correspondence relating to BIB will be sent to the mailing address for the designated account. If the Applicant does not complete this Part 4, the Applicant’s designated account will be any of the Applicant’s Accounts with UOB/FEB as UOB deems appropriate. - - - C C Y PART 5: ADMINISTRATIVE CONTROLS ( T h e r e M U S T b e a t l e a s t o n e u s e r w i t h A d m i n i s t r a t o r R o l e ; t h i s A d m i n i s t r a t o r w i l l h a v e a c c e s s t o m a i n t a i n A L L the users sharing the same Group ID) Single Control – All administrative setups are performed by one Administrator. (Default option if this section is left blank or when only one Administrator is appointed) Dual Control – All administrative setups must be performed by two Administrators, one to create and one to approve (i.e. at least two Administrators must be appointed) PART 6: APPOINTMENT OF ROLES TO COMPANY ADMINISTRATORS 2 AND COMPANY USERS (COMBINED ROLES ARE ALLOWED; ALL FIELDS ARE MANDATORY) Use Existing Security Token with another Company Group 3 Name User (Enquiry only ) Administrator 2 Please UNDERLINE Surname (serial number: ______________________________) NRIC/Passport/ FIN* (Default Passport) User ID1 Country of issuance (Default SG) Signature Email Contact No. Use Existing Security Token with another Company Group 3 Name User (Enquiry only ) Administrator 2 Please UNDERLINE Surname 1 __________________ (serial number: ______________________________) NRIC/Passport/ FIN* User ID1 (Default Passport) Country of issuance (Default SG) __________________ Signature Email Contact No. IDs should be 8 to 20 characters with no spaces or special characters; the Bank will assign an ID at its sole discretion if this field is left blank or the indicated ID cannot be allocated. Each company MUST have at least one (for Single Control) or two users (for Dual Control) with Administrator Role subject to selection in Part 5; the Administrator will have access to maintain ALL the users sharing the same Group ID. 2 An existing Security Token is one that had been issued to the User under another company group. To use this existing Security Token, select the checkbox and submit the Private Token Request Form – Token Owner Company (CYB-82F) and Private Token Request Form – Token Sharing Company (CYB-83F). If checkbox is unselected the User is deemed to have requested a new Security Token. A fee of S$20 (including GST) is payable for each new Security Token issued. 3 United Overseas Bank Limited Co. Reg. No. 193500026Z / Far Eastern Bank Limited Co. Reg. No. 195800116D CYB-73/F (R8.14) Page 1 of 2 IMPORTANT NOTE: All fields must be completed unless otherwise stated * Please delete where inapplicable PART 7: DECLARATION BY APPLICANT I/We*, on behalf of the Applicant, hereby: a) apply for UOB Business Internet Banking Service (“BIB Service”) on the terms of the UOB BIB Service Agreement (“BIB Agreement”) and the terms stated in this form; b) confirm that I/we* have obtained and agree to be bound by the BIB Agreement (also available at uob.com.sg) and any amendment or variation thereof; c) confirm that I/we* have obtained and agree to be bound by the terms and conditions applicable to each of the services that I/we* have applied for and any amendment or variation thereof; d) confirm that each of the Company Administrators and Company Users named herein is authorized to operate and utilize any of the services granted and provided to me/us* through the BIB Service; e) confirm and agree that any existing mandate or instructions which I/we may have with the UOB Group Bank(s) will not apply in relation to my/our utilization of BIB; f) confirm that all the information provided here is true and accurate to the best of my/our knowledge as at the date of this application; g) authorize the Bank to issue Password(s) and Token(s) to the Company User(s) and Company Administrator(s) where applicable; h) confirm that, in the event of any change of Company Administrators and/or Company Users, I/we* shall immediately revoke the relevant User IDs through the submission of request, instruction or relevant form to the Bank; i) authorize the Bank to debit all fees and charges (including fees payable for new Tokens issued) relating to my/our application and/or use of the BIB Service from the designated account or any other account of the Applicant; j) acknowledge that, if I/we have opted for Single Control, my/our Account(s) for which I/we utilize the BIB Service may be more susceptible to account fraud as compared to if I/we had opted for Dual Control since under Dual Control, each person can act as a check against the other person. By opting for Single Control, I/we agree to assume and be responsible for all the risks associated with Single Control; k) agree to indemnify and hold the Bank harmless from and against any and all costs, claims, losses, damages, charges and/or expenses which the Bank may sustain, incur or be liable for in connection with, or resulting from or any earlier application for, the BIB Service, including (where applicable) as a result of me/us opting for Single Control; l) enclose a certified true copy of my/our board (or equivalent) resolution; and m) I/We agree that the Bank may amend the BIB Agreement at any time and/or may terminate the provision of the Single Control option at any time with notice to me/us. Authorised Person’s Name Signature Designation: Authorised Person’s Name Date: Designation: Signature Date: IMPORTANT NOTES The Bank will take at least five (5) business days from the date of its receipt to process this application, and if applicable, to mail the User IDs, Passwords and Security Tokens to the mailing address of the designated account. Please call us at 1800 226 6121 (from Mondays to Fridays 9am – 6.30pm excluding public holidays) if you do not receive the User IDs/Passwords/ Tokens after five business days. All pages of any attachment accompanying this BIB Registration Form must be signed by the Authorised Person(s). FOR BANK USE ONLY Attended By: (TB Sales / RM / Branch *) Received By: _____________________ Name and Signature ___________________ Name and Signature Date: Date: Signature Verified By: Processed By: Approved By: ___________________ Name and Signature ______________________ Name and Signature _____________________ Name and Signature ___________________ Name and Signature Date: Date: Date: Date: Remarks: United Overseas Bank Limited Co. Reg. No. 193500026Z / Far Eastern Bank Limited Co. Reg. No. 195800116D CYB-73/F (R8.14) Page 2 of 2
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