DAS Guide - HP Virtual Labs

HP Virtual Labs
User Access Guide
Hardware & Software Requirements
Any PC with access to the Internet allowing https secured transactions. The connection can be direct, or through your
company’s firewall via a web proxy server.
Operating Systems supported
Microsoft Windows OS: The HPVL APM portal supports 32-bit and 64-bit versions Windows® Vista SP2, Windows® 7 SP1
and Windows 8 and 8.1 Update running IE7, IE8, IE9, IE10, IE11, or Firefox 32.
Only 32-bit browsers are supported.
Linux Operating Systems: The HPVL APM portal supports all 32-bit x86 and 64-bit x86_64 Linux operating systems (OS)
with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox 32 or Chrome 37*.
OS X: The HPVL APM portal has fully qualified compatibility with Apple® OS X® 10.9.x, Apple® OS X® 10.8.x, and Apple® OS
X® 10.7.x devices running Firefox 32, Safari 6.x, Safari 7, or Chrome 37.
Only manual plugins installation is supported for Safari 7 and Safari 6.1.
Additional Requirements
 You must have network access to the public Internet, and specifically to https://www.hp.com/ . If you are behind a
firewall (or access the internet via a web proxy gateway), it must allow you to access SSL-protected sites outside
your intranet.
 The first time you access HPVL from any supported Windows PC, you must do so using an account with Administrator
privileges in order to install the required ActiveX components.
Known Incompatibilities:
 The local Firewall on your PC may need to be disabled for the initial installation.
Accessing HP Virtual Labs (HPVL): A Concise Overview
[A detailed step-by-step example, with screen shots, is in the following section]
1)
Point one of the approved browsers to connect to www.hp.com/go/hpvl and select the “Accessing Labs” link on the
left side of the page. On the next screen enter your provided username and click on Logon.
2)
At the “HPVL Secure Logon” screen, enter the username and password as provided to you by your instructor, and click
“Logon”.
3)
On the Desktop size selection screen, select 90% (default), 80%, Full Screen, 1024x768, or 1280x1024, then click
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“Continue”
4)
On the HPVL Portal welcome page, click on the “HPVL Access” icon to launch the Terminal Services webtop application.
The first time you connect, you must accept any F5 networking components or SSL certificates, if prompted to do so.
5)
Once the TS Webtop connection is complete (20-30 seconds), a web-based Desktop (“webtop”) page containing an IE
browser which displays your HPVL Lab Group(s) will automatically be displayed.
6)
You may now select the Lab Group and lab systems required for your training event.
HPVL Lab Access: Detailed Connection Procedure
Log into the HPVL Portal
1) Point one of the approved browsers to connect to www.hp.com/go/hpvl and select the “Accessing Labs” link
highlighted below.
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2) Enter the provided username for the labs in the highlighted field.
3) At the Login Screen, enter the student username and password as provided to you by your instructor.
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4) Select a Desktop size (90% is default; 80%, Full Screen, 1024x768 and 1280x1024 are available)
5) Once you are logged-in, you will see the HPVL Portal welcome page:
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Establish the HPVL Lab Access “Webtop”
a. Click on the “Access” icon to launch the web-based Terminal Services Desktop, or “Webtop”.
b. The “F5 Application Access” Webtop window will appear, in which a browser window will automatically display
your assigned HPVL Lab Group or xRDP login page. All lab activities (telnet, RDP access, web management of
lab devices) will take place within the “F5 Application Access” Webtop.
c. When the Windows RDP Webtop is used for the first time, it will automatically install the ActiveX networking component
on your PC.
d. The first time you connect, you must click YES to accept the networking components of the F5 Access client
software (approx. 1 MByte total).
Note:
Local admin privileges are required to install the software. Non-privileged users then can use the TS Webtop, too.
If your login has no administrator rights, you will encounter an error message like this one: “Sorry, ActiveX control
is required to view this page”
6) You are successfully connected once you see the “F5 Application Access” Webtop window (20-60 seconds) with either
a Windows RDP login page, an xrdp login page, or your course-specific Lab Group selection inside of an IE browser on
your Webtop. Your Webtop will look like one of those shown below.
or
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or
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Note: You can shrink the size of the browser window in your
Webtop, so that other popup windows used in your lab (such
as telnet or RDP windows) are more easily visible. To do
this, click on the “minimize” button on the browser in your
Webtop:
You may now resize and move
the browser within the Webtop:
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Using HP Virtual Labs
Accessing a lab
To access your lab, click on your Lab Group. If more than one lab is displayed or if you login through xRDP, your instructor
will provide you with instructions on which Lab to run.
Accessing HPVL lab systems
To Access the systems in your lab, follow the instructions on the displayed lab page, or as provided by your instructor.
Typically, you will click on images, buttons, pull-down menus or links that are displayed on the page. Clicking a link will open
a new window and you can then login to the system using the credentials provided on the lab page.
Exiting a Lab
When you are finished with a HPVL lab, close any open telnet/RDP or other secondary windows in your Webtop, and then
click the “Exit Lab” button at the bottom of the current lab page.
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Logging out of HPVL
1)
Once you have exited your lab, close the browser in your Webtop. This will automatically log you out of the
Webtop, and leave the system ready for your next access.
2) Click the “Logout” button and close the window.
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