NUGEN Audio Installation and Licensing Offline Licensing © 2010 NUGEN Audio www.nugenaudio.com Contents Page Installation 3 Licensing information 4 Online Licensing 5 Contacting customer support 9 2 © 2010 NUGEN Audio www.nugenaudio.com Installation To install your NUGEN audio product 1. Log-in to your account page at www.nugenaudio.com 2. Click the 'My downloads tab' 3. Select your operating system (Apple Mac or Windows PC) 4. Download your chosen product 5. Note: Do not download the iLOK version if this is available 6. Locate the installer file on your computer and double click the file 7. This will start the installer program 8. Follow the on-screen instructions to complete installation 3 © 2010 NUGEN Audio www.nugenaudio.com Licensing To begin the licensing process you will first need to obtain a license code either a) By purchasing the product from our online shop. You can do this by visiting our web site directly or by clicking the hot-link within the Plug-in itself if your DAW is online. Or b) By making a purchase from an authorised reseller. In this instance you will either receive the license code at the time of purchase, or directly from the reseller by email or other agreed process at time of purchase. Once you have obtained a license code, you may proceed to license the product. 4 © 2010 NUGEN Audio www.nugenaudio.com Offline licensing To license your NUGEN Audio using the offline method, your DAW will need to be offline. This method is not available if the machine you intend to license to is online. 1. Open the plug-in interface within your DAW audio host software. The method for doing this varies from host to host. Refer to your plug-in host user guide for details on how to do this if necessary. 2. Upon opening the plug-in for the first time each session, you will be prompted by the following screen. To license your product online you will need the license code you received directly after completing your purchase. If you do not have a license code, click the ‘Buy now’ button to open a browser window to our shop page so you may make a purchase. Your license code will automatically be sent via email as soon as the transaction is complete. Once you have your license code, click the ‘Use license’ button. 5 © 2010 NUGEN Audio www.nugenaudio.com 3. After clicking the ‘use license’ button you will see the following screen. If your DAW has an online option, we recommend online licensing as the quickest and simplest method of licensing your plug-in. If you wish to use the online method, connect your DAW to the internet and click the ‘Yes’ button. If you wish to proceed with offline licensing click ‘No’ 4. Once you have located your license code click ‘please click here’ 6 © 2010 NUGEN Audio www.nugenaudio.com 5. The licensing program will now identify your plug-in and generate a machine code for your computer. You will need both for the next step of the process. As the machine code is rather long, we suggest you click the ‘create text file’ button. This will generate a text file called ‘NA_OfflineLicensingInfo.txt’ on your desktop. This file contains the Product ID and your machine code and can be copied to a USB stick or emailed to an online email account so you can retrieve and use the information in the next step of the offline licensing process. 6. You will now need to visit our offline licensing page on our website . http://nugenaudio.com/offline.php You do not need to visit this page using your DAW, any online machine will allow you to complete the next stage. On the page above, you will find the offline licensing form, which you will need to fill in using the information you obtained from step 5 above. 7 © 2010 NUGEN Audio www.nugenaudio.com Once you click the ‘submit’ button you will be redirected to a page which will give you an unlock key. This unlock key will also be sent via email to the address you registered at the time of purchase. 7. Enter the unlock code you received in step 6 into the plug-in window back on your DAW. If you wish, you may edit the text file on your desk top generated in step 5 to contain the license code. You may then use the ‘read from text file’ button to read in the information. This can be useful if your plug-in host is set by default to refuse text entry. After entering the unlock code click the ‘Continue button’. 8. Click the ‘continue’ button to close the licensing system and return to the plugin. 8 © 2010 NUGEN Audio www.nugenaudio.com Contacting customer support You can find further help and information here on our website. http://www.nugenaudio.com/support.php or by emailing [email protected] 9 © 2010 NUGEN Audio www.nugenaudio.com
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