Crestron IDOC(I)-PAD-LCA-DSC iPanel™ Table Dock for iPad Air™ Installation Guide Regulatory Compliance As of the date of manufacture, the IDOC-PAD-LCA-DSC and IDOCI-PAD-LCA-DSC have been tested and found to comply with specifications for CE marking. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help Industry Canada (IC) Compliance Statement CAN ICES-3(B)/NMB-3(B) The specific patents that cover Crestron products are listed at patents.crestron.com. Crestron, the Crestron logo, Crestron Control, Crestron Mobile Pro, and iPanel are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Apple, iPad, iPad Air, and Lightning are either trademarks or registered trademarks of Apple, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. This document was written by the Technical Publications department at Crestron. ©2014 Crestron Electronics, Inc. Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air Contents iPanel Table Dock for iPad Air: IDOC(I)-PAD-LCA-DSC 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications .............................................................................................................. 3 Overall Dimensions ..................................................................................................... 4 Assembly ................................................................................................................................... 5 Required Tools ............................................................................................................ 5 Procedure ..................................................................................................................... 5 Operation ................................................................................................................................. 12 Insert the iPad Air...................................................................................................... 12 Remove the iPad Air ................................................................................................. 13 Problem Solving ...................................................................................................................... 14 Troubleshooting......................................................................................................... 14 Further Inquiries ........................................................................................................ 14 Future Updates .......................................................................................................... 14 Return and Warranty Policies .................................................................................................. 16 Merchandise Returns / Repair Service ...................................................................... 16 Crestron Limited Warranty........................................................................................ 16 Installation Guide – DOC. 7617A Contents • i Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air iPanel Table Dock for iPad Air: IDOC(I)-PAD-LCA-DSC Introduction The Crestron® iPanel™ Table Docks for iPad Air™ (IDOC-PAD-LCA-DSC and IDOCI-PAD-LCA-DSC) provide a very stylish solution for charging the iPad Air1 while simultaneously using it to control a home, business, boardroom, or classroom. The iPad Air slides easily into the iPanel, instantly transforming it into a stationary tabletop touch screen. The iPad Air can be removed just as easily from the iPanel to resume portable use at any time. Features and Functions • Provides a stylish table dock for the iPad Air1 • Transforms the iPad Air into a stationary touch screen • Affords seamless control system integration using the Crestron App2 • Charges the iPad Air while docked • Retains use of the device’s microphone, speaker, camera, and buttons • Allows for easy docking and undocking • Available in smooth white or black finishes 1. iPad Air not included. 2. Item sold separately. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 1 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC As part of a complete Crestron control solution, an iPad Air offers a very powerful and practical touch screen controller for home theater, wholehouse automation, and commercial AV and room control applications. Crestron Control® is enabled on the iPad Air by downloading and installing the Crestron App,* providing professional Crestron touch screen functionality through a very stylish and highly-customizable graphical interface. Adding the iPanel affords the advantage of tabletop touch screen operation and battery charging. The IDOC-PAD-LCA-DSC and IDOCI-PAD-LCA-DSC are functionally identical. For simplicity within this guide, the term “iPanel” is used except where noted. * Item sold separately. 2 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air Specifications Specifications for the iPanel are listed in the following table. iPanel Specifications SPECIFICATION DETAILS Power Requirements Power Pack (US/North America) 5.2 V, 2.4 A USB power adapter (included), 120 Vac, 60 Hz; Includes 3.28 ft (1 m) Lightning™ to USB cable 5.2 V, 2.4 A USB power adapter (included), 100-240 Vac, 50/60 Hz; Includes universal blade kit and 3.28 ft (1 m) Lightning to USB cable Power Pack (International) Environmental Installation Location Temperature Humidity Indoor use only 32º to 95º F (0º to 35º C) 10% to 90% RH (non-condensing) Smooth black or white plastic with aluminum base Construction Dimensions Height Width 6.92 in (176 mm) 10.14 in (258 mm), 10.61 in (270 mm) with iPad Air docked 5.73 in (146 mm) 21 oz (596 g) Depth Weight (Continued on following page) Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 3 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC IDOC(I)-PAD-LCA-DSC Specifications (Continued) SPECIFICATION Available Models IDOC-PAD-LCA-DSC-B-S IDOC-PAD-LCA-DSC-W-S IDOCI-PAD-LCA-DSC-B-S IDOCI-PAD-LCA-DSC-W-S Available Accessories CRESTRON-APP-PAD Crestron Mobile Pro® G CEN-NVS200 DETAILS iPanel Table Dock for iPad Air, Smooth Black iPanel Table Dock for iPad Air, Smooth White iPanel Table Dock for iPad Air, Smooth Black ‒ International Version iPanel Table Dock for iPad Air, Smooth White ‒ International Version Crestron for iPad® App Control App for Apple® iPad Network Video Streamer Overall Dimensions IDOC-PAD-LCA-DSC Overall Dimensions 6.92 in (176 mm) 5.73 in (146 mm) 4 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC 10.14 in (258 mm) Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air Assembly Prior to usage, a Lightning to USB cable must be installed in the iPanel. Required Tools The following are required to prepare the iPanel for use. • #2 Phillips screwdriver • Apple Lightning to USB cable Procedure Perform the following steps to assemble the iPanel. Refer to the diagrams that follow for details. 1. Lift and remove the plastic cover from the iPanel. Lift Plastic Cover Lift here. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 5 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC 2. Remove the cable holder. Remove the Cable Holder 6 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air 3. Use the Phillips screwdriver to remove the screws and washers that hold the metal plate in place and remove the metal plate. Remove Screws Remove screws and washers. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 7 Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air 4. Stretch the Lightning to USB cable as flat as possible and thread the connector through the cable slot on the rear of the iPanel. iPanel with Metal Plate Removed Cable Slot 5. Snap the Lightning connector of the Lightning to USB cable in the cable holder. Place Lightning Connector in Cable Holder The plastic of the Lightning connector must be placed within the connector brackets. 8 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air 6. Place the cable holder containing the Lightning to USB cable in the iPanel. Place the Cable Holder in the iPanel Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 9 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC 7. Starting from the connector, loosely place the cable in the cable channel and press it into the channel to secure it. NOTE: The cable must be completely pressed into the channel so it is flush with the shorter wall of the cable channel. Secure the Cable in the Cable Channel Cable Channel Cable 10 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air 8. Replace the metal plate and secure it to the iPanel using the screws and washers removed in step 3. NOTE: When replacing the metal plate, slide the metal plate between the cable holder’s top prong and the bottom prongs as shown in the following diagram. Place the Metal Plate between the Cable Holder Prongs (iPanel Details Removed for Clarity) Metal Plate Bottom Prong Lightning Connector Top Prong Bottom Prong 9. Snap the plastic cover that was removed in step 1 into place. 10. Connect the USB connector of the Lightning to USB cable to the included power pack and connect the power pack to a wall outlet. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 11 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC Operation Insert the iPad Air 1. Hold the iPad Air horizontally (with the iPad Air’s dock connector facing into the dock), and position it so it rests behind the iPanel’s top and bottom retaining lips. 2. Slide the iPad Air into the iPanel until the cable holder pops out as shown in the following diagram. Insert the iPad Air Cable Holder 3. Hold the iPad Air in place and press the cable holder so it is flush with the iPanel. The iPad Air is now connected to the iPanel. 12 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air Remove the iPad Air To remove the iPad Air, hold the left side of the iPad Air and slide it out of the iPanel. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 13 Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. iPanel Troubleshooting TROUBLE The iPad Air does not charge. POSSIBLE CAUSE(S) CORRECTIVE ACTION The iPad Air is not securely installed in the iPanel. Verify that the iPad Air is correctly placed in the iPanel and the cable holder is pushed in. Connect the Lightning to USB cable to the power pack. The Lightning to USB cable is not connected to the power pack. Further Inquiries To locate specific information or resolve questions after reviewing this guide, contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or, for assistance within a particular geographic region, refer to the listing of Crestron worldwide offices at www.crestron.com/offices. To post a question about Crestron products, log onto Crestron’s Online Help at www.crestron.com/onlinehelp. First-time users must establish a user account to fully benefit from all available features. Future Updates As Crestron improves functions, adds new features, and extends the capabilities of the IDOC-PAD-LCA-DSC and IDOCI-PAD-LCA-DSC, additional information may be made available as manual updates. These 14 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 15 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer. Only authorized Crestron dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address. 2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to Crestron, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. Crestron reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA. 3. Return freight charges following repair of items under warranty shall be paid by Crestron, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser. Crestron Limited Warranty Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from Crestron, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touch screen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. Crestron shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed. This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by the purchaser for a third party. Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties. 16 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air This page is intentionally left blank. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 17 iPanel Table Dock for iPad Air Crestron IDOC(I)-PAD-LCA-DSC This page is intentionally left blank. 18 • iPanel Table Dock: IDOC(I)-PAD-LCA-DSC Installation Guide – DOC. 7617A Crestron IDOC(I)-PAD-LCA-DSC iPanel Table Dock for iPad Air This page is intentionally left blank. Installation Guide – DOC. 7617A iPanel Table Dock: IDOC(I)-PAD-LCA-DSC • 19 Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Installation Guide – DOC. 7617A (2039827) 02.14 Specifications subject to change without notice.
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