“TWO ESSENTIAL DAYS FOR PAs / EAs”

COURSE 1
“TWO ESSENTIAL DAYS FOR PAs / EAs”
Target Audience: Executive Personal Assistants / Secretaries / Administrators
Time:
9.00am – 5.00pm daily for two days
Date/Venue:
Venues across Europe and Africa throughout 2014 / 2015, including:
Downtown DUBAI
(venue to be confirmed shortly)
Bookings:
DUBAI
21 and 22 January 2015
http://twodaysdubai.eventbrite.co.uk
COURSE LEADER
Angela Garry is a fully qualified teacher and has worked in administrative roles in England
and Ireland since 1991. She has over 18 years’ experience in Personal Assistant roles, and
has worked in a range of industries including a utility company, an engineering consultancy,
an international seaport, a training company and three Universities. In her most recent PA
role, Angela spent five years as the Principal's Personal Assistant in an Academy for 11 to
19 year olds in Nottingham.
Shortlisted for both the UK “Headteachers’ PA of the
Year” and “The Times / Hays PA of the Year” awards in
2011, Angela has combined her teaching and PA skills to
become a renowned trainer, mentor and coach for
Personal Assistants and Administrators. On business
networking site LinkedIn, Angela is the most connected
Personal Assistant and PA Trainer globally.
One of six speakers at the first ever conference for PAs in
Moscow, Angela has run successful training / networking
events and seminars for more than 2,200 attendees
worldwide (UK, Ireland, Norway, UAE, South Africa, Kenya, Tanzania, Thailand, Hong Kong,
China, Singapore) since 2010, under her company Pica Aurum (www.picaaurum.com). Her
first book “Brave PAs” is due for publication in early 2015, and she is Editor / Writer-in-Chief
for NAHPA (National Association of Headteachers’ PAs magazine).
ABOUT THE WORKSHOP
These two workshops, offered by Angela Garry, have been designed specifically to
highlight the skills, behaviours, and confidence that PAs and EAs need to reach their
full potential in today’s ever-changing business environment.
WORKSHOP CONTENTS
The role of the Executive Assistant or Personal Assistant evolves constantly – along with the
ever-changing working environment. Keeping on top of change is therefore key to being
successful.
These workshops have been developed in order to demonstrate how you can work at peak
level and achieve full potential in your role, and topics are grouped in two distinct themes:
(a)
(b)
Multi-tasking – managing time, priorities, conflicting priorities and time-wasters,
working for multiple managers, and juggling multiple requests on your time; and
Project Management – a range of essential practical skills for working with
projects, including problem-solving, decision-making, critical thinking and
strategic planning,
.
The sessions are a mixture of direct tuition with both large and small discussion groups.
Some practical elements are included so that thoughts and evaluations can be shared and
compared.
Each of the two days contains 6 hours of tuition.
This course and further programmes will be offered in the coming months for locations and
dates across Southern Africa and Europe.
WORKSHOP PROGRAMME
DAY ONE – BE A MULTI-TASKING MIRACLE MAKER
"Time management" won't help you: it's "YOU Management" that you really need! Almost
every course or conference programme will push you in the direction of Time Management.
Time management techniques can work very well for highly powered Executives to manage
their day, chopping out the smaller tasks, creating more time for larger tasks, etc – whilst
their Assistant carries out all everything else that is necessary.
However, Time Management courses aren't usually geared for the Assistant, and what they
don't generally teach is how to manage YOURSELF under the stream of constant
interruptions that are the very nature of the intensely busy role of the Executive or Personal
Assistant.
One of your primary purposes as the Executive's Assistant is to "mop up" everything and to
cope with constant interruptions including telephone calls, emails, visits to the office, and
even the boss himself. These are tasks that cannot be reduced in many cases, as they are
the minutiae necessary in order for us to support the Executive who is running the
organisation.
This one-day workshop will include varying methods for:
 dealing with time-wasters, interruptions, constant phone calls and streams of visitors to
your office;
 working with toxic colleagues, awkward management styles and difficult customers;
 handling multiple requests for your time and working for several managers;
 juggling large numbers of tasks whilst keeping a clear head;
 coping with an Executive's ridiculously busy inbox as well as your own;
and most of all,
 methods for ensuring that you can maintain a level of sanity, keep a healthy work/life
balance and demonstrate whole-hearted professionalism throughout.
In short, this is a masterclass on multi-tasking in extremis.
DAY TWO – PROJECT MANAGEMENT FOR PAs / EAs:
UNDERSTANDING, DEVELOPING AND WORKING WITH REALISTIC PROJECT PLANS
Whether you’re an administrative assistant, secretary, executive secretary or another
member of the administrative support staff, now you can get the skills that spell project
management success – scheduling, budgeting and planning.
Learn how project management for administrative professionals will help you take a project
from conception to completion.
Defining project management
Management of Risk
Planning and controlling projects
Project Team Roles
Meeting project objectives
The Critical Path
Solving project problems
Managing time and priorities
Running the Project
Coordinating work done by others
Posting Project Progress
Improving communication skills
Project Controls
Managing Variance
Project Planning
Reporting
Generating a Project Plan
Closing the Project
The importance of Phases
Post Project Review
Implementing the Plan
Learning from each project
BOOKINGS
Contact:
ANGELA GARRY
Email: [email protected]
Call:
+44 7707 688 437
Web:
www.picaaurum.com
COSTS TO ATTEND: including comprehensive course materials, refreshments and lunch.
EARLY BIRD RATE
(bookings up to 5 December 2014)
$1200
REGULAR RATE
(between 5 & 29 December 2015)
$1350
(between 29 Dec & 10 January 2015)
$1500
LAST MINUTE RATE
Bookings:
DUBAI
http://twodaysdubai.eventbrite.co.uk
TESTIMONIALS AND FEEDBACK FOR ANGELA GARRY (2010-2014)
Companies who have booked Angela Garry to deliver at their events:
“Attendees at Angela’s Project Management Workshop at our Conference for Optimum Office Executives & Administrative
Professionals gave excellent feedback on the session and would like to attend it again as a full course. We will definitely engage
Angela again and highly recommend her as she added tremendous value to our Conference.” Rejoice Nhlanhla Ncube,
Conference Organiser, Melrose Training, Johannesburg, South Africa
“One of Angela's strengths that has been much appreciated by us is her clarity in presenting information. Her scope of knowledge in
her area of expertise reflects in all aspects of her work. As a trainer, she is proactive, clear, lively and organized and has been
much appreciated by her audience.” Sonthaya Chutisacha, Coordinator at Knowledge Source Institute, Chiang Mai, Thailand
“I was one of organisers of the Innova Conference for PAs and Administrators in Moscow, where Angela Garry was one of the six
international speakers. Over 50 Personal Assistants and Administrators from a wide range of industries in Russia attended the twoday conference, and we received great feedback from them regarding the whole event, and in particular about Angela's two
seminars on pushing yourself in your role and using social networks. I recommend her highly as a motivational speaker, trainer and
coach for PAs and Administrators.” Olga Shumilova, Administrative Director at Innova, Moscow, Russia
UK PA Training providers who have attended Angela’s seminars:
“Angela Garry is highly skilled and willing to help others, has a wonderful bubbly personality, is full of energy... She is also the most
connected PA on social media by far through her action packed networking. Angela is a role model for every PA.” Sue France,
Author, UK National Chairman for EUMA UK
“I had the great pleasure of interviewing Angela in my capacity as a judge of The Times/Hays PA of the Year in 2011 Awards.
Angela was an exceptional shortlisted candidate and demonstrated complete commitment and passion in her role as a PA.” Susie
Barron-Stubley, Managing Director, Castalia Coaching & Training, UK
“Angela is possibly the most passionate, committed and dedicated PA I have ever met. She has excellent values in life and really
strives to be the very best at whatever she is doing. I have met Angela on several occasions and her knowledge in what she does is
outstanding.” Melissa Burnside, Office Manager, Hays, UK
Course Attendees at Angela’s events:
“An excellent course, both informative and revitalising. You made each one of us feel at ease and therefore learning was more
enjoyable and we felt free to communicate. I loved it.” Lydia Kagiko, Nairobi, Kenya
“Excellent session yesterday at Arsenal Emirates Stadium (PA Life Training seminars). Thoroughly enjoyed it. Hope to see you
speak again in the future.” Rachel Perrin-Stalker, DS Smith Packaging, Warwick, UK
“I just wanted to write and say how much I enjoyed it… you gave me so many handy tips and resources that I can use in my daily
tasks… hopefully I will be able to attend more of your workshops in the future!” Georgina Wilson, MPW London, UK
“I just wanted to say a quick thank you for your great seminar… it was extremely useful and I wish I had had that knowledge and
insight when I went through the redundancy process a few years ago!” Alison Boler, ITV television network, UK
“It is great to hear points of view from a successful professional PA like Angela. It makes me look forward to improve myself.” Debra
Youplub, Bangkok Patana School, Thailand
“Made me feel that to be 'PA' is valuable!” Supantra Sinsomboon, NIST, Thailand
“It was a well delivered course for 2 days. I found this training very useful and am inspired to share my knowledge with my
colleagues at school.” Enkhee Dambaryenchin, International School of Ulaanbaatar, Mongolia
“Very beneficial to me and my future work” Yana Kan, Dulwich College, Suzhou, China
“Happy to know many participants from other countries who share my job difficulties and expectations. Clearly presented. Angela
is a very humorous person. I enjoyed the course very much.” Winnie Yang, The ISF Academy, Hong Kong
“Angela delivered the course with great knowledge and humour. A good 2 days with her and useful to relate with other PAs and
learn what other schools do.” Juana Elizalde, Chinese International School, Hong Kong
“Angela is a very lovely, friendly lady. Her training methods are amazing.” Eleven Gu, Dulwich College, Suzhou, China
“Really good, useful. Angela is very humorous and I found myself nodding and agreeing with so many of her stories. A good use of
my time and much learnt.” Janette Roberts, St Joseph Institution International, Singapore
“I will definitely use the knowledge learnt to better practice in my role as a PA. At the end of the training I am not just a PA but I am
a Particularly Ambitious PA!” Rozlina Jamil, Chatsworth International School, Singapore
“I enjoyed sitting under a renowned PA and will take some of her teaching to implement at my workplace” Claudia Kang, Dalat
International School, Penang, Malaysia
“Angela has inspired me on the values of a PA role and her knowledge and experience is immense” Aliece Varughese, Tanglin
Trust School, Singapore

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