Dell SonicWALL End of Support Announcement for Dell SonicWALL

Dell SonicWALL End of Support
Announcement for Dell SonicWALL
TZ 180 Series
End of Support Announcement
Dell SonicWALL is initiating the End of Support (EOS) notification for the Dell SonicWALL TZ 180 Series.
End of Support is the final phase of the Dell SonicWALL End of Life process outlined at the end of this
document. During this phase Dell SonicWALL will no longer provide technical support, firmware
updates/upgrades or hardware replacement for the product, and all remaining unique inventory or
materials will become unavailable.
All official End of Life notifications and phase information is posted on the Product Lifecycle page of our
Support web site.
Products Affected
Products affected by this EOS announcement are listed below:
Table 1 End of Life Information
Regions
Products
Worldwide
Dell SonicWALL TZ 180 Series
Product SKUs
See Tables 2, 3 and 4
Last Day Order Begins
June 1, 2010
Last Day Order Ends
June 30, 2010
Active Retirement Mode Begins
July 1, 2010
Active Retirement Mode Ends
June 30, 2011
Last Day to Purchase 1-year Support
June 30, 2013
Limited Retirement Mode Begins
July 1, 2011
Limited Retirement Mode Ends
June 30, 2014
End of Support Begins
July 1, 2014
Table 2 Affected Hardware SKUs
TZ 180 Description
TZ 180 TotalSecure 10 (1 Year)
01-SSC-6097
TZ 180 TotalSecure 10 (3 Year)
01-SSC-8700
TZ 180 Wireless TotalSecure 10 (1
Year) N. America
TZ 180 Wireless TotalSecure 10 (3
Year) N. America
TZ 180 Wireless TotalSecure 10 (1
year) International
TZ 180 Wireless TotalSecure 10 (3
Year) International
TZ 180 TotalSecure 10 Japan
1
TZ 180 SKU
01-SSC-6098
01-SSC-8702
01-SSC-6099
01-SSC-8703
01-SSC-6114
Replacement SKU Description
TZ 205 TotalSecure (1 Year)
TZ 205 Wireless-N TotalSecure (1
Year) N. America
TZ 205 Wireless-N TotalSecure (3
Year) N. America
TZ 205 Wireless-N TotalSecure (1
Year) International
TZ 205 Wireless-N TotalSecure (3
Year) International
TZ 205 Wireless-N TotalSecure (1
Year) Japan
Dell SonicWALL End of Support Announcement
Replacement SKU
01-SSC-4890
01-SSC-4892
01-SSC-4893
01-SSC-4894
01-SSC-4895
01-SSC-4993
Dell SonicWALL End of Support
Announcement for Dell SonicWALL
TZ 180 Series
TZ 180 10 Node
01-SSC-6550
TZ 180 10 Node G
01-SSC-6865
TZ 180 Wireless 10 Node N.
America
TZ 180 Wireless 10 Node G N.
America
TZ 180 Wireless 10 Node
International
TZ 180 Secure Upgrade 25 Node
with 8x5 Support N. America
TZ 180 Secure Upgrade 25 Node
with 24x7 Support N. America
2
01-SSC-6554
01-SSC-6556
01-SSC-6557
TZ 180 25 Node Brazil
01-SSC-6566
01-SSC-6553
01-SSC-6555
TZ 180 Wireless 25 Node Brazil
01-SSC-6567
TZ 180 TotalSecure 25 Japan
01-SSC-6115
TZ 180 TotalSecure 50 Japan
01-SSC-6116
TZ 180 TotalSecure 25 (1 Year)
01-SSC-6085
TZ 180 TotalSecure 25 (3 Year)
01-SSC-8701
01-SSC-6086
01-SSC-8704
01-SSC-6095
01-SSC-8705
TZ 180 Wireless NFR N. America
01-SSC-6834
TZ 180 Wireless NFR International
01-SSC-6565
TZ 180 Wireless Secure Upgrade
25 Node with 8x5 Support N.
America
TZ 180 Wireless Secure Upgrade
25 Node with 24x7 Support N.
America
TZ 180 Wireless Secure Upgrade
25 Node with 8x5 Support
International
TZ 180 Wireless Secure Upgrade
25 Node with 24x7 Support
International
TZ 205 Wireless-N N. America
01-SSC-6947
TZ 205 Wireless-N International
01-SSC-4883
01-SSC-6867
01-SSC-6552
TZ 180 Wireless TotalSecure 25 (1
Year) N. America
TZ 180 Wireless TotalSecure 25 (3
Year) N. America
TZ 180 Wireless TotalSecure 25 (1
year) International
TZ 180 Wireless TotalSecure 25 (3
Year) International
01-SSC-6945
01-SSC-6551
TZ 180 25 Node Unbundled
TZ 180 Wireless 25 Node N.
America
TZ 180 Wireless 25 Node
International
TZ 205
TZ 215 Secure Upgrade Plus
(2 Years) CGSS
TZ 215 Secure Upgrade Plus
(3 Years) CGSS
01-SSC-4970
01-SSC-4971
TZ 215
01-SSC-4976
TZ 215 Wireless-N N. America
01-SSC-4977
TZ 215 Wireless-N International
01-SSC-4969
TZ 215 Wireless-N TotalSecure (1
year) Japan
01-SSC-4991
TZ 215 TotalSecure (1 Year)
01-SSC-4982
TZ 215 Wireless-N TotalSecure (1
Year) N. America
01-SSC-4984
TZ 215 Wireless-N TotalSecure (1
Year) International
01-SSC-4986
TZ 215 Wireless-N Demo Unit-NFR
N. America
TZ 215 Wireless-N Demo Unit-NFR
International
01-SSC-6558
TZ 215 Wireless-N Secure Upgrade
Plus (2 Years) CGSS (N. America)
01-SSC-6559
TZ 215 Wireless-N Secure Upgrade
Plus (3 Years) CGSS (N. America)
01-SSC-6560
TZ 215 Wireless-N Secure Upgrade
Plus (2 Years) CGSS (International)
01-SSC-6561
TZ 215 Wireless-N Secure Upgrade
Plus (3 Years) CGSS (International)
Dell SonicWALL End of Support Announcement
01-SSC-4989
01-SSC-4990
01-SSC-4972
01-SSC-4973
01-SSC-4974
01-SSC-4975
Dell SonicWALL End of Support
Announcement for Dell SonicWALL
TZ 180 Series
Table 3 Affected Support Service SKUs
Description
3-year Support Services
Dynamic Support 8x5 for TZ 180 Series 10/25 Node (3 Yr)
Dynamic Support 24x7 for TZ 180 Series 10/25 Node (3 Yr)
Comprehensive Gateway Security Suite for TZ 180 Series 10/25 Node (3 Yr)
Software and Firmware Updates for TZ 180 Series 10/25 Node (3 Yr)
2-year Support Services
Dynamic Support 8x5 for TZ 180 Series 10/25 Node (2 Yr)
Dynamic Support 24x7 for TZ 180 Series 10/25 Node (2 Yr)
Comprehensive Gateway Security Suite for TZ 180 Series 10/25 Node (2 Yr)
Software and Firmware Updates for TZ 180 Series 10/25 Node (2 Yr)
1-year Support Services
Dynamic Support 8x5 for TZ 180 Series 10/25 Node (1 Yr)
Dynamic Support 24x7 for TZ 180 Series 10/25 Node (1 Yr)
Comprehensive Gateway Security Suite for TZ 180 Series 10/25 Node (1 Yr)
Software and Firmware Updates for TZ 180 Series 10/25 Node (1 Yr)
SKU
Last Day to Order
01-SSC-6572
01-SSC-6575
01-SSC-6894
01-SSC-6578
June 30, 2011
June 30, 2011
June 30, 2011
June 30, 2011
01-SSC-6571
01-SSC-6574
01-SSC-6893
01-SSC-6577
June 30, 2012
June 30, 2012
June 30, 2012
June 30, 2012
01-SSC-6570
01-SSC-6573
01-SSC-6892
01-SSC-6576
June 30, 2013
June 30, 2013
June 30, 2013
June 30, 2013
SKU
Last Day to Order
01-SSC-6935
01-SSC-6938
01-SSC-6897
June 30, 2011
June 30, 2011
June 30, 2011
01-SSC-6941
June 30, 2011
01-SSC-6934
01-SSC-6937
01-SSC-6896
June 30, 2012
June 30, 2012
June 30, 2012
01-SSC-6940
June 30, 2012
01-SSC-6933
01-SSC-6936
01-SSC-6895
June 30, 2013
June 30, 2013
June 30, 2013
01-SSC-6939
June 30, 2013
Table 4 Affected Support Service SKUs
Description
3-year Support Services
Dynamic Support 8x5 for TZ 180 Series Unrestricted Node (3 Yr)
Dynamic Support 24x7 for TZ 180 Series Unrestricted Node (3 Yr)
Comprehensive Gateway Security Suite for TZ 180 Series Unrestricted
Node (3 Yr)
Software and Firmware Updates for TZ 180 Series Unrestricted Node (3 Yr)
2-year Support Services
Dynamic Support 8x5 for TZ 180 Series Unrestricted Node (2 Yr)
Dynamic Support 24x7 for TZ 180 Series Unrestricted Node (2 Yr)
Comprehensive Gateway Security Suite for TZ 180 Series Unrestricted
Node (2 Yr)
Software and Firmware Updates for TZ 180 Series Unrestricted Node (2 Yr)
1-year Support Services
Dynamic Support 8x5 for TZ 180 Series Unrestricted Node (1 Yr)
Dynamic Support 24x7 for TZ 180 Series Unrestricted Node (1 Yr)
Comprehensive Gateway Security Suite for TZ 180 Series Unrestricted
Node (1 Yr)
Software and Firmware Updates for TZ 180 Series Unrestricted Node (1 Yr)
Last Day Order
Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent
to start the end of life process. The duration of this phase is variable and depends on numerous factors
including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is
informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.
3
Dell SonicWALL End of Support Announcement
Dell SonicWALL End of Support
Announcement for Dell SonicWALL
TZ 180 Series
Active Retirement Mode
Active Retirement Mode is an announcement by Dell SonicWALL to indicate that it is no longer actively
manufacturing or selling the product. Products in ARM are removed from all price lists and marketing
collateral at this time. Support contracts for products in this phase will remain on price lists and will continue
to be available for purchase until the phase has ended. During this time Dell SonicWALL may release a limited
number of new features and will issue bug fixes only to the latest version of firmware available for the device.
Software/firmware support and hardware warranty are available throughout ARM for products with an active
support contract. The duration of this phase is two years beginning one day after the end of Last Day Order.
1-Year Support Last Day Order
1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription
service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1year support contract so that the product will be eligible to receive support until the product has reached End
of Support.
Limited Retirement Mode
Limited Retirement Mode (LRM) is an announcement by Dell SonicWALL to indicate that it will no longer
develop or release firmware updates or new features for these products. Software and firmware support for
products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for
purchase on products. Software/firmware support and hardware warranty are available throughout LRM for
products with an active support contract. The duration of this phase is three years beginning one day after the
end of Active Retirement Mode.
End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide
technical support, firmware updates/upgrades or hardware replacement for the product, and that all
remaining unique inventory or materials will become unavailable. Dell SonicWALL may continue to offer
security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support
phase, but it will no longer provide technical support for the product or any security service running on it.
Should a technical issue arise on one of the subscription services that is offered during the End of Support
phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining
entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.
4
Dell SonicWALL End of Support Announcement

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