mitel® sip desktop solutions sip phones and peripherals

BROCHURE
MITEL® SIP DESKTOP SOLUTIONS
SIP PHONES AND PERIPHERALS
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HEADING H2
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· BULLET ONE (HEADING :H2)
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THE
EVOLUTION
OF THE BUSINESS TELEPHONE
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TWO
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· BULLET THREE
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Mitel® continues its commitment to ease of use and enhanced user value at the desktop
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· BULLET FOUR
level with an evolving family of SIP-based phones. The
5300
Series
SIP Desktop
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· BULLET FIVE
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portfolio responds to the specialized and differing requirements across your entire
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business, from the corner office to the conference room.
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HEADING H2
The Mitel 5300 Series SIP Desktop is designed to increase
productivity
by providing access
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MITEL® SIP DESKTOP SOLUTIONS | SIP PHONES AND PERIPHERALS
MITEL 5300 SERIES SIP DESKTOP
From affordable entry-level SIP phones to rich
media information devices, Mitel has the right
communications solutions for your business
MITEL 5320/5320E SIP PHONE
MITEL 5330E SIP PHONE
Economical, entry-level, self-labeling business phones designed
for traditional office-wide use. Both the 5320 and 5320e SIP
phones provide users with a large graphical display and built-in
full duplex speakerphone, with the 5320e providing users with
additional embedded Gigabit Ethernet and wideband audio
support.
Full feature enterprise-class phone designed for traditional office
use and for power users that require access to more personal
keys. The 5330e SIP phone provides users with a large graphical
backlit display, built-in full duplex speakerphone, embedded
dual Gigabit Ethernet support, and support for Mitel SIP phone
peripherals.
· 6” GRAPHICAL LCD DISPLAY (160 X 320)
· SELF-LABELING FEATURE KEYS WITH LEDS
· THREE (3) SOFT KEYS
· EIGHT (8) PROGRAMMABLE PERSONAL
· TEN (10) PREDEFINED FUNCTION KEYS
· DISTINCTIVE RINGING AND CALLER ID
SERVICES SUPPORT
· LED LAMP FOR CALL AND MESSAGE WAITING
INDICATION
· 5320E: EMBEDDED DUAL GIGABIT ETHERNET
SUPPORT
· 5320E: WIDEBAND AUDIO PROVIDING
SUPERIOR ACOUSTICS AND CLARITY
· CUSTOMIZATION THROUGH PERIPHERALS
SUPPORT:
· WIDEBAND AUDIO PROVIDING SUPERIOR
ACOUSTICS AND CLARITY
· 6” GRAPHICAL BACKLIT LCD DISPLAY (160 X 320)
· SELF-LABELING FEATURE KEYS WITH LEDS
· THREE (3) SOFT KEYS
· 24 PROGRAMMABLE PERSONAL KEYS
· TEN (10) PREDEFINED FUNCTION KEYS
· DISTINCTIVE RINGING AND CALLER ID SERVICES
SUPPORT
· LED LAMP FOR CALL AND MESSAGE WAITING
INDICATION
· EMBEDDED DUAL GIGABIT ETHERNET SUPPORT
· CUSTOMIZATION THROUGH PERIPHERALS
SUPPORT:
5320E: MITEL 5610 IP DECT STAND AND
HANDSET
2 | MITEL® SIP Desktop Solutions
MITEL BLUETOOTH MODULE AND HANDSETS, MITEL 5610
IP DECT STAND AND HANDSET, AND MITEL CORDLESS
(DECT) ACCESSORIES
MITEL 5340E SIP PHONE
Full feature executive-class phone designed for traditional office
use, users that require access to more personal keys, and executives.
The 5340e SIP phone provides users with a large graphical backlit
display, built-in full duplex speakerphone, embedded applications,
access to multiple pages of programmable personal keys, embedded
dual Gigabit Ethernet ports, and support for Mitel SIP phone
peripherals
· WIDEBAND AUDIO PROVIDING SUPERIOR
ACOUSTICS AND CLARITY
· 6” GRAPHICAL BACKLIT LCD DISPLAY (160 X 320)
AUTO-DIMMING DISPLAY
· SELF-LABELING FEATURE KEYS WITH LEDS
SIX (6) SOFT KEYS
· 48 PROGRAMMABLE PERSONAL KEYS
· TEN (10) PREDEFINED FUNCTION KEYS
· DISTINCTIVE RINGING AND CALLER ID SERVICES
SUPPORT
· LED LAMP FOR CALL AND MESSAGE WAITING
INDICATION
· HTML TOOLKIT & VALUE ADDED APPLICATIONS
SUPPORT
· EMBEDDED DUAL GIGABIT ETHERNET SUPPORT
· CUSTOMIZATION THROUGH PERIPHERALS
SUPPORT:
MITEL 5360 SIP PHONE
Full feature executive-class phone designed for knowledge workers,
managers, and executives. The 5360 SIP phone provides users with
a vibrant color touch-screen display, 48 programmable personal
keys, embedded applications and HTML Desktop Toolkit support
for customized applications development, embedded dual Gigabit
Ethernet ports, and support for Mitel SIP phone peripherals.
· WIDEBAND AUDIO PROVIDING SUPERIOR
ACOUSTICS AND CLARITY
· 7” COLOR TOUCH SCREEN LCD DISPLAY (800 X 480)
· AUTO-DIMMING DISPLAY
· GADGET SIDEBAR FOR ONE-TOUCH ACCESS TO
INTERNET-BASED OR EMBEDDED APPLICATIONS
· SELF-LABELING FEATURE KEYS WITH LEDS
· SIX (6) SOFT KEYS
· 48 PROGRAMMABLE PERSONAL KEYS
· TEN (10) PREDEFINED FUNCTION KEYS
· DISTINCTIVE RINGING AND CALLER ID SERVICES
SUPPORT
· LED LAMP FOR CALL AND MESSAGE WAITING
INDICATION
· EMBEDDED GIGABIT ETHERNET SUPPORT
MITEL BLUETOOTH MODULE AND HANDSETS, MITEL 5610
IP DECT STAND AND HANDSET, AND MITEL CORDLESS (DECT)
ACCESSORIES
MITEL BLUETOOTH MODULE AND HANDSETS, MITEL 5610
IP DECT STAND AND HANDSET, AND MITEL CORDLESS (DECT
ACCESSORIES
BROCHURE PRODUCT TITLE | 3
MITEL® SIP DESKTOP SOLUTIONS | SIP PHONES AND PERIPHERALS
5320
5320E
5330E
5340E
5360
Advisory Messages
Yes
Yes
Yes
Yes
Yes
Auto Dimming
n/a
n/a
Yes
(Programmable)
Yes
(Programmable)
Yes
(Programmable)
Adjustable Display Contrast
n/a
n/a
Yes
Yes
Yes
Busy Lamp Field (BLF)
Yes
Yes
Yes
Yes
Yes
Auto-Answer Capability
Yes
Yes
Yes
Yes
Yes
Call Hold
Yes
Yes
Yes
Yes
Yes
Call Waiting
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Dial by IP Address*
Yes
Yes
Yes
Yes
Yes
Dial by SIP URL*
Yes
Yes
Yes
Yes
Yes
Directory Support
50 Entries
50 Entries
50 Entries
50 Entries
50 Entries
Do Not Disturb (DND)
Yes
Yes
Yes
Yes
Yes
Emergency Service (E911)
Yes
Yes
Yes
Yes
Yes
HTML Support*
No
No
No
No
No
Last Number Redial
Yes
Yes
Yes
Yes
Yes
Missed Call Indication
Yes
Yes
Yes
Yes
Yes
Missed Call Logs
Yes
Yes
Yes
Yes
Yes
Multiline Support
Yes
Yes
Yes
Yes
Yes
8
8
8
8
8
Yes
Yes
Yes
Yes
Yes
English, French,
Spanish, German,
Dutch
English, French,
Spanish, German,
Dutch
English, French,
Spanish, German,
Dutch
English, French,
Spanish, German,
Dutch
English, French,
Spanish, German,
Dutch
Mute
Yes
Yes
Yes
Yes
Yes
On-Hook Dialing
Yes
Yes
Yes
Yes
Yes
Three-way Calling
Yes
Yes
Yes
Yes
Yes
Visual Message Indication
Yes
Yes
Yes
Yes
Yes
PHONE FEATURES
Conferencing
Three-Party Conference
Max Lines
Multilingual Support
Language Support
4 | MITEL® SIP Desktop Solutions
5320
5320E
5330E
5340E
5360
Display Size
15 cm
(6 inches)
15 cm
(6 inches)
15 cm
(6 inches)
15 cm
(6 inches)
17.8 cm
(7 inches)
Number of Pixels (w x h)
160 x 320
160 x 320
160 x 320
160 x 320
480 x 800
Backlit Display
Non-backlit
Non-backlit
Yes (White LED)
Yes (White LED)
Yes (White LED)
Backlight Off Capability
n/a
n/a
Yes
Yes
Yes
Color Display
No
No
No
No
Yes
Touch Control Capability
No
No
No
No
Yes
CLASS B Support
Yes
Yes
Yes
Yes
Yes
Fixed Feature Keys / Buttons
12
12
12
13
10
Full Duplex Speakerphone
Yes
Yes
Yes
Yes
Yes
3 m/10’
3 m/10’
3 m/10’
3 m/10’
3 m/10’
Yes (Analog)
Yes (Analog)
Yes
(Analog / EHS with
Mitel Cordless DECT
Headset)
Yes
(Analog / EHS with
Mitel Cordless DECT
Headset)
Yes
(Analog / EHS with
Mitel Cordless DECT
Headset)
2 (10/100)
2 (10/100/1000)
2 (10/100/1000)
2 (10/100/1000)
2 (10/100/1000)
57.2
57.2
57.2
56.2
50.0
Yes (8)
Yes (8)
Yes (24)
Yes (48)
Yes (48)
n/a
n/a
Yes
Yes
Yes
3
3
3
6
6
Speakerphone Key
Yes
Yes
Yes
Yes
Yes
Wall Mountable
Yes
Yes
Yes
Yes
Yes
Wideband Handset
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
G.711, G729a
G.711, G729a,
G.722.1
G.711, G729a,
G.722.1
G.711, G729a,
G.722.1
G.711, G729a,
G.722.1
128 bit AES
128 bit AES
128 bit AES
128 bit AES
128 bit AES
SRTP, TLS
SRTP, TLS
SRTP, TLS
SRTP, TLS
SRTP, TLS
Yes
Yes
Yes
Yes
Yes
PHONE HARDWARE
DISPLAY
PHYSICAL
Handset Cord Length
Inputs/ Connectors
Headset Jack
LAN Ports
MTBF Rate (Years)
Programmable Personal Keys
Screen Brightness Adjust
Soft keys
PROTOCOL SUPPORT
802.1x Support
Compression Support
Encryption
Security
Voice QoS (802.1p/q)
SIP Phones and Peripherals | 5
MITEL® SIP DESKTOP SOLUTIONS | SIP PHONES AND PERIPHERALS
5320
5320E
5330E
5340E
5360
Adaptive Jitter Compensation
Yes
Yes
Yes
Yes
Yes
Amplified Receive(>12dB)
Yes
Yes
Yes
Yes
Yes
Automatic Gain Control
Yes
Yes
Yes
Yes
Yes
Echo Suppression
Yes
Yes
Yes
Yes
Yes
Hearing Aid Compatible (HAC)
Handset
Yes
Yes
Yes
Yes
Yes
Ring Warble / Pitch Adjust
Yes
Yes
Yes
Yes
Yes
Wideband Audio
No
Yes (7 kHz)
Yes (7 kHz)
Yes (7 kHz)
Yes (7 kHz)
Ethernet / AC Power Adaptor
(48 V DC LAN Power)
Yes
Yes
Yes
Yes
Yes
Multi-port Gb PoE Adapter
(48 VDC 50 – 60 Hz
No
No
No
No
No
Optional Mid-Span Power Injector
Yes
Yes
Yes
Yes
Yes
Power over Ethernet
(802.3af) Compliant
Yes
Yes
Yes
Yes
Yes
Power over Ethernet
(802.3at) Compliant
No
No
No
No
No
Idle
3.2W
3.9W
3.9W
3.9W
4.2W
Typical
4.3W
4.3W
4.8W
4.8W
7.4W
Maximum
5.3W
5.3W
5.8W
5.8W
7.9W
Idle
n/a
4.2W
4.2W
4.2W
4.9W
Typical
n/a
5.0W
5.5W
5.5W
8.6W
Maximum
n/a
5.5W
6.1W
6.1W
9.2W
AUDIO
POWER OPTIONS
Power Consumption (10/100)
Power Consumption (Gigabit Mode)
6 | MITEL® SIP Desktop Solutions
5320
5320E
5330E
5340E
5360
Mitel 5610 IP DECT Handset
Yes
Yes
Yes
Yes
Yes
Mitel IP DECT Stand
Yes
Yes
Yes
Yes
Yes
Mitel Bluetooth Module / Handset
No
No
Yes
Yes
Yes
Mitel Cordless DECT Handset /
Headset
No
No
Yes
Yes
Yes
Mitel Gigabit Ethernet Stand
Yes
n/a
(Embedded)
n/a
(Embedded)
n/a
(Embedded)
n/a
(Embedded)
Mitel 5610 IP DECT Handset
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
Mitel IP DECT Stand
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
Mitel Bluetooth Module / Handset
n/a
n/a
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
Mitel Cordless DECT Handset /
Headset
n/a
n/a
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
SIP Release 6.0 or
later
n/a
n/a
n/a
n/a
PERIPHERAL SUPPORT
MINIMUM SIP SOFTWARE
REQUIREMENTS
Mitel Gigabit Ethernet Stand
PLUS A LOT MORE…
SIP Phones and Peripherals | 7
MITEL® SIP DESKTOP SOLUTIONS | SIP PHONES AND PERIPHERALS
MIVOICE CONFERENCE ROOM SOLUTIONS
MiVoice conference room solutions make it easier for your employees to
engage in the kind of productive collaboration that helps drive innovation.
Whether it’s to provide audio conferencing services or drive video
collaboration in the boardroom, MiVoice conference room solutions enable
you to extend effective conferencing and collaboration throughout your
entire business.
MIVOICE CONFERENCE PHONE
MIVOICE VIDEO PHONE
The MiVoice Conference Phone is the ideal audio conference solution
for businesses of any size; for it easily addresses the needs of a wide
variety of meeting spaces found within the typical business - from the
personal office to the Executive Boardroom.
The MiVoice Video Phone can provide your business with an all-inone huddle room solution.
The MiVoice Conference Phone was designed from the ground up
to provide users with an exceptional audio conference experience
that makes conference calls as natural as being in the same room.
Furthermore, the MiVoice Conference Phone paves the way for more
productive meetings, by making it easier for employees to access and
engage with others through its quick & easy access to Cloud-based
collaboration services.
Featuring multi-party high-definition audio and sophisticated call
processing codecs, the MiVoice Video Phone was designed to
deliver outstanding, crisp, clear audio for your audio conferences.
Furthermore, the MiVoice Video Phone is enhanced with video
collaboration services, which provides the ability to turn an audio
conference into a virtual meeting without the need for a third-party
service.
· HD voice (22khz) providing acoustically superior sound clarity
With the MiVoice Video Phone there’s no need to plan ahead or
even use a third-party service, for the solutions embedded video
collaboration capabilities allows for the easy sharing of documents,
multimedia content, and cloud-based collaboration services.
· Built-in, four-party audio conferencing bridge
· High-resolution, 7”color multi-touch display (1024 x 600 dpi)
· 16 microphones situated around the device for clear for360-degree
sound pickup
· HD video
· External wireless microphone support
(up to two microphones)
· HD voice (22khz) providing acoustically superior sound clarity
· High-resolution, 7” color multi-touch display (1024 x 600 dpi)
· Patented Beamforming technology for an acoustically superior
audio experience
· Easy-to-use touch interface
· One button access to cloud-based collaboration services, such as
WebEx and Join.me
· Web browser for access to cloud-based services, such as Gmail,
Exchange Web for contact dialing and chat functions
· Built-in, four-party audio and video conferencing bridge
· 16 microphones situated around the device for clear for360-degree
sound pickup
· External wireless microphone support (up to two mics)
· Patented Beamforming technology for an acoustically superior
audio experience
· Bandwidth management capability
· Dynamic Bandwidth Adaptation – video bandwidth optimization
· Embedded Picsel SmartOffice™ suite for document creation,
editing, and sharing
· Picture-in-picture with simultaneous display of presentation and
video windows
· HDMI connection for attaching to a hi-definition display / projector
for ‘cable-less driven’, cloud-based collaboration
· Support for full multimedia via video stream to remote participants
· Easy-to-use touch interface
· One button access to cloud-based collaboration services, such as
WebEx and Join.me
· Web browser for access to cloud-based services, such as Gmail,
Exchange Web for contact dialing and chat functions
· Embedded Picsel SmartOfficeTM suite for document creation,
editing, and sharing
· HDMI connection for attaching to a hi-definition display / projector
for ‘cable-less driven’, cloud-based collaboration
8 | MITEL® SIP Desktop Solutions
MITEL SIP DESKTOP ACCESSORIES
MITEL CORDLESS ACCESSORIES
Complementing the Mitel 5300 Series SIP Phones, Mitel
Desktop Peripherals offer additional enhancements to
support changing business needs.
Mitel’s DECT Module and Bluetooth® Module offer
employees both mobility and convenience throughout
their business day.
MITEL 5610 IP DECT HANDSET / MITEL IP DECT STAND
MITEL’S DECT MODULE & DECT ACCESSORIES
The Mitel 5610 DECT Handset features a full dial pad and vibrant,
illuminated color screen. By simply connecting the Mitel IP DECT
Stand to their Mitel SIP Phone, users can experience personal mobility
up to 150 feet away from their desk, providing employees with the
freedom to move within their office or adjacent offices while remaining
reachable by clients and co-workers. The Mitel 5610 DECT Handset
and IP DECT Stand is the ideal mobility solution for hospitality,
education, health care and retail environments, as well as small and
medium sized businesses.
Mitel’s DECT Module provides support for Mitel’s Cordless DECT
Handset and DECT Headset. Offering users personal area mobility up
to 300 feet away from their desk, the Mitel DECT Module serves as the
ideal mobility solution for ACD, education, health care, hospitality, and
retail environments, as well as any business in general.
· IP DECT Stand supports up to eight handsets and three simultaneous
calls
· Supports both Mitel Cordless DECT Handset and DECT Headset via a
single module
· DECT Accessories: Provide ability to initiate call / end call via key on
handset / headset
· Volume control and mute keys
· Supported on Mitel 5320 / 5320e / 5330e / 5340e and 5360 IP
Phones
· Integrated Cordless (DECT) Headset functionality eliminates the need
for a handset lifter
· Operating range of up to 50 m (150 feet) indoors or 100 m (300 ft)
outdoors
· Built-in ringer in the Cordless DECT Handset
Optional IP DECT Repeater extends signal range of handsets
· LED indicators on the Cordless (DECT) Module, Handset and Headset
indicate both connectivity and charging status
· Handset supports color display with backlighting and auto dimming
· Full dial pad with navigation keys, soft keys, answer and end keys
· Menu (OK) Key provides graphical menu options for Contacts,
Settings, Messages and Call Logs
· Speakerphone, adjustable volume, and mute functionalities
· Settings allow users to adjust audio preferences, ringer melodies,
telephony functions, call forwarding options, and to access system
and network settings
· Supports nine (9) polyphonic ring tones
· Handset supports operating time of eight (8) hours talk / 240 hours
standby
· DECT Accessories: Provide eight (8) hours of talk time and/ or 43
hours of standby time
· Provides operating range of up to 90 meters (300 feet) in a typical
office environment
· DECT Accessories: Provide out of communications range warning tone
· Supported on the Mitel 5330e, 5340e and 5360 phones
· DECT-based design: DECT 6.0 cordless technology provides higher
quality voice transmission, density, and less interference compared to
Bluetooth®
· Multiple languages supported on the 5610 DECT Handset
· DECT-based design: DECT 6.0 cordless technology provides higher
quality voice transmission, density, and less interference compared to
Bluetooth
SIP Phones and Peripherals | 9
MITEL® SIP DESKTOP SOLUTIONS | SIP PHONES AND PERIPHERALS
MITEL CORDLESS ACCESSORIES (CONT’D)
MITEL BLUETOOTH® MODULE
With the Mitel Bluetooth® Module employees are able to
experience personal mobility with their Mitel SIP Phone via Mitel’s
Cordless Bluetooth Handset or using the same third-party Bluetooth
(multipoint) headset they normally use with their cell phone.
· Module supports up to six (6) Bluetooth devices
· Supports pairing with third-party Plantronics or Jabra Bluetooth
headsets that support multipoint or multiuse capability
· Provides ability to Initiate call / end call via key on Mitel Bluetooth
Handset
· Place outbound calls while mobile with programmable “Auto
Speed Dial” upon off hook
· Volume control and mute keys provided on Bluetooth Handset
· Built-in ringer in the Bluetooth Handset
· Bluetooth Handset provides six (6) hours talk time and /or 44
hours standby time
· Battery recharge time of three (3) hours or less
· Operating range of up to 30 feet (10 meters) in a typical office
environment
· Supported on the Mitel 5330e, 5340e, and 5360 SIP Phones
MITEL GIGABIT ETHERNET STAND
The Mitel Gigabit Ethernet Stand delivers Gigabit Ethernet
connectivity to the Mitel 5320 SIP phone, providing businesses the
ability to migrate their Mitel 5320 SIP phones to a Gigabit Ethernet
environment as their network needs evolve, thereby protecting
capital investment.
· Enables the Mitel 5320 SIP phone to operate
in a GbE LAN (10/100/1000 Mb) environment
· Dual-port 100/1000baseT built into a phone
base that attaches easily to existing Mitel
5320 SIP phone to provides capital
investment protection
· Provides three ports: a Gigabit Ethernet LAN port to connect to
the gigabit switch, a Gigabit Ethernet PC port and a 10/100 MB
Ethernet connection to the IP phone
MITEL UNIFIED COMMUNICATOR®
EXPRESS - UC CLIENT
Mitel Unified Communicator® Express (UCX) is a lightweight,
server-less unified communications client that provides productivity
enhancements like click-to-dial, incoming caller ID pop-up, PCbased missed calls and speed calls list, and personal (Microsoft®
Outlook®) directory integration.
UCX provides an innovative telephony toolbar GUI that allows users
to manage the functionality of their Mitel SIP Phone with speed
and ease – directly from the Microsoft Windows taskbar on their PC
desktop.
ABOUT MITEL
Our globally connected world has forced businesses to rethink how they communicate. Mobile lifestyles, a flood of technology, economic pressures
and an “always on” mentality have created both opportunity and challenges for organizations of all sizes.
Mitel® (Nasdaq: MITL) simplifies complex communications and keeps businesses in step with the pace of change. Our innovations make it easier
to connect and collaborate, while reducing costs and implementation headaches. We partner with market leaders like VMware® and Research in
Motion® (RIM®) to make our solutions integrate seamlessly with theirs—increasing value to customers.
mitel.com
GLOBAL HEADQUARTERS
U.S.
EMEA
CALA
ASIA PACIFIC
Tel: +1(613) 592-2122
Fax: +1(613) 592-4784
Tel: +1(480) 961-9000
Fax: +1(480) 961-1370
Tel: +44(0)1291-430000
Fax: +44(0)1291-430400
Tel: +1(613) 592-2122
Fax: +1(613) 592-7825
Tel: +61(0) 2 9023 9500
Fax: +61(0) 2 9023 9501
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