The Modern Vision of Enterprise GIS

The Modern Vision of
Enterprise GIS
Adam Carnow
Michele Lundeen
Web GIS
GIS is Being Transformed | Making GIS easier, always available & more social
Implementing a
Location Platform
Not bringing everyone to GIS…
…bringing GIS to everyone.
Expanding the Use of GIS | It’s not just for GIS professionals anymore
GIS @ Work | Light up your org & enable anyone to discover, use, & make maps
Geography as a Platform | ArcGIS enables new opportunities for users
Demo
Field Mobility
https://esri.app.box.com/MobileM
apsBestPractices
Permits
CMMS
EAM
GIS
Permits
CMMS
EAM
GIS
Permits
LOCATION
PLATFORM
CMMS
EAM
GIS
Permits
LOCATION
PLATFORM
CMMS
EAM
GIS
Permits
LOCATION
PLATFORM
CMMS
EAM
GIS
Permits
CMMS
ArcGIS
EAM
Phones Tablets
Users
Embedded
PCs
Groups
MS Office
Maps
Data
GIS Functionality
Content
ArcGIS | A platform for providing spatial insight
API
A Spatial Collaboration Platform | Employees want better collaboration
Data 3
Data 1
Planning &
Analysis
Operational
Awareness
Data 2
Data
Management
Field
Mobility
Constituent
Engagement
Five Patterns of Business | ArcGIS supports them all
Demo
Citizen
Engagement
Geoform web application
Change
Management
“Nothing endures but change.”
Change is Constant | You must have a plan to manage it
Technology Change | The rate of change makes it harder to manage
Chairman & CEO of GE
1981-2001
GE Market Value from
$12 billion to $280 billion
(+2,333%)
Named “Manager of the
Century” by Fortune in
1999
Importance of Change | Jack Welch
“When the rate of
change outside
exceeds the rate
of change inside,
the end is in
sight.”
Importance of Change | Jack Welch
“Change before
you have to.”
Importance of Change | Jack Welch
“Willingness to
change is a
strength, even if it
means plunging
part of the
company into
total confusion
for a while.”
Importance of Change | Jack Welch
Change Management | You must make this a priority
The Power of
Spatial Analysis
GIS @ Work | Enables you to see important changes that impact your business
GIS @ Work | Enables you to see important changes that impact your business
GIS @ Work | Time-aware, status & performance, supports better decision making
GIS @ Work | Brings new insight revealing patterns & trends in the data
GIS @ Work | Brings new insight revealing patterns & trends in the data
GIS @ Work | Brings new insight revealing patterns & trends in the data
GIS @ Work | Brings new insight revealing patterns & trends in the data
GIS @ Work | Brings new insight revealing patterns & trends in the data
GIS @ Work | Brings new insight revealing patterns & trends in the data
Spatial Analysis | Multiple learning opportunities
Spatial Analysis | Multiple learning opportunities
Spatial Analysis | Multiple learning opportunities
Spatial Analysis | Multiple learning opportunities
Spatial Analysis | Multiple learning opportunities
Engaging with
Executives
Engaging with Executives | The role & demands of GIS have evolved
Engaging with Executives | The role & demands of GIS have evolved
Solution Map Example
Problem
Problem
Statement
Jan. 22, 2008 FHWA
Mandate – Public
agencies must
establish & implement
a method to maintain
traffic sign
retroreflectivity
Cause
Nighttime crash rate is
three times the
daytime crash rate –
improving sign
visibility helps
everyone
Negative
Impact
Failure to adhere to
federal mandate &
standards, reduced
sign visibility, increase
in crashes, increased
liability
Solution Map Example
Solution
How We Solve
the Problem
Positive
Outcome
Implement a GISbased Sign Inventory
& Management
System using Best
Practices & all five of
the business patterns
Full compliance with
FHWA mandate, improve
sign visibility, reduce
crashes, limit liability,
increased efficiencies,
support better decisions,
etc…
Engaging with Executives | Make them GIS users
Demo
Engaging
Executives
Provide easy access to current
information.
Making GIS
Sustainable
“Government agency leaders recognize
that prerecession business models are
not sustainable, and are willing to
pursue radical service changes by
making targeted IT investments.”
Gartner | Top 10 Strategic Technology Trends for Smart Government 2013
• The pace of technology change is
increasing.
• Customers expect single-topic,
focused, easy-to-use apps that run
on any device.
Driving Forces | Why it is necessary to pursue radical service changes
GIS | It’s not about the paper/PDF map anymore…
FTP + .shp = ?
Collaboration | Your customers expect to use a modern solution
Demo
ArcGIS Open Data
Enable this web site for your
organization’s public data.
Focused & Intuitive | Your customers expect mobile access
“In the belief that every agency or government program
business process is unique, program managers have
historically favored the development of highly
customized IT solutions over commercial off-the-shelf
(COTS) products or cloud-based business services.
More often than not, the presumed uniqueness of a
business process is overstated. Taking the time to
decompose and document processes with a business
process management (BPM) methodology will identify
business functions where variability is low and common
practices (and software applications) can be shared.”
Gartner | Top 10 Strategic Technology Trends for Smart Government 2013
“Your organization’s workflows really
aren’t that special or unique.
Don’t reinvent the wheel.”
Gartner | Top 10 Strategic Technology Trends for Smart Government 2013
What your customers want | Focused, specialized tools
What your customers get | The single do-it-all app
COTS vs. Custom
The Decision | Configure vs. Build
“I’d rather have an app that has
less functionality that someone
else maintains than something we
have to build and maintain inhouse.”
- State EMA Director
The Business Case | Configure instead of Build
Esri White Paper | January 2011
COTS Approach | There are many benefits
• Philosophy:
“Go With The Grain”
• Technology:
ArcGIS as an integrated platform
• Methodology:
Follow Best Practices
COTS Approach | Three main elements
• Configure existing tools first, and use customizations
sparingly and as deemed absolutely essential by
project leadership.
• Interface with other business systems using web
services or routine Extract, Transform & Load (ETL)
data movements.
• Shape human workflows to leverage the native
capabilities and strengths of the platform.
• Use a Rapid Application Development Methodology
• Apps should be mobile-ready
The Solution | Follow these Best Practices
ArcGIS Solutions | Ready-to-use COTS resources
ArcGIS for Local Government | COTS GIS App Store
ArcGIS Online | SaaS GIS
Operations Dashboard & Collector | Real-time GIS
Esri Maps for Office | Bring the GIS to everyone
Esri Maps for SharePoint | Geo-enable other systems
Story Maps | Tell your stories in a geographic context
Story Maps | Tell your stories in a geographic context
Atlases | Configurable web app for presenting a thematic map series
Community Analyst | SaaS Decision Support System
Strategic
Planning
Success | Putting actionable intelligence into the hands of the people that need it
A new measure of success
Have we transformed this organization with
spatial insight that supports business?
a)
Completely
b) Partially
c)
Not at all
Success | You must define this for your GIS
Program Staff
GIS Staff
Executives
Citizens
GIS Content Management | Reuse, don’t redo…
Data
Management
Planning &
Analysis
Field Mobility
Operational
Awareness
Citizen
Engagement
Elections
Emergency
Management
Facility
Management
Fire Rescue
Land
Records
Parks &
Recreation
Planning
Police
Public Works
Utilities
GIS Strategic Plan / Maturity Assessment | A simple plan
Data
Management
Planning &
Analysis
Emergency
Management
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Facility
Management
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Fire Rescue
Land
Records
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Parks &
Recreation
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Planning
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Elections
Police
Public Works
Utilities
Field Mobility
Operational
Awareness
Citizen
Engagement
GIS Strategic Plan / Maturity Assessment | A simple plan
Data
Management
Planning &
Analysis
Field Mobility
Operational
Awareness
Citizen
Engagement
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COTS
COTS
COTS
Emergency
Management
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COTS
COTS
COTS
Facility
Management
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COTS
COTS
COTS
Fire Rescue
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COTS
COTS
COTS
Land
Records
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COTS
COTS
COTS
Parks &
Recreation
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COTS
COTS
COTS
Planning
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COTS
COTS
COTS
COTS
COTS
COTS
COTS
COTS
COTS
COTS
COTS
COTS
Elections
Police
Public Works
Utilities
GIS Strategic Plan / Maturity Assessment | A simple plan
Traditional Application Development
Rapid Application Development
Q1
Q2
Q3
YEAR 1
Q4
Q1
Q2
Q3
YEAR 2
Q4
Q1
Q2
Q3
Q4
YEAR 3
Use a Rapid App. Development Methodology | Quick wins
See the Results in Action | City of Naples, FL
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Public Notification
Utility Extract (Uses the Clip & Ship Tools)
Proposed Projects Editor & Viewer
Public Information Center Web Edits
Stormwater Basic Viewer
Pre-Fire Planning
Utility Map
Building Department Interactive Map
Explorer
Hydrant Inspection Web Map
Address Edits
City of Naples, FL | Internal Apps
Review
• Partner with Esri and our Partners
• Living GIS Strategic Plan
• Mission, Vision
• Follow Best Practices
• Staff Development Plan
• Change Management Plan
• Beta Community
• Standards
• System Architecture Design
• Service Level Agreements
• Mobile First Application Implementation Strategy
• Implement Five Pattern Solutions
• Geo-enable other systems
• Eco-system for 3rd party developers
• Implement ArcGIS as a Location Platform to Support
Business
• Get Executive Sponsorship
How do we get there? | Drive toward your vision
• Times have changed (Technology, Expectations)
• Manage change
• Implement GIS as a location platform to support
business across all five business patterns
• Engage executives & make them GIS users
• Deploy mobile-capable focused apps ASAP
• COTS is the most sustainable choice
• Follow Best Practices
• Develop & maintain a living Strategic Plan
• Seek out opportunities for Spatial Analysis
Review | Road map to Success
Review | GIS Manager or GIS Leader?
“Good business
leaders create a
vision, articulate
the vision,
passionately own
the vision, &
relentlessly drive
it to completion.”
Jack Welch | Good business leaders drive toward their vision
Adam Carnow
[email protected]
704-541-9810 x8679
Michele Lundeen
[email protected]
704-541-9810 x8740
Thank You! | Our contact info

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