e am pl ILM Level 3 Leadership and Management Planning Change in the Workplace Ex Unit Code: QCF 8600-302 © Ultimate Learning Resources Ltd 2012 e pl Ex am Introductions © Ultimate Learning Resources Ltd 2012 2 e pl Unit Aim Ex am To be able to plan change in an organisation as required by a practising or potential first line manager © Ultimate Learning Resources Ltd 2012 Source: ILM Unit Specification e pl am The Work-based Assignment (WBA) Ex Hand-out: Work-based Assignment: read and understand the requirements for assessment © Ultimate Learning Resources Ltd 2012 pl e Objectives am • To consider the organisational benefits of effective planning for change Ex • To examine the links between planning and the change process, along with wider links to high performance and successful implementation of change in business and in organisations © Ultimate Learning Resources Ltd 2012 e am pl Create your own definitions for: Ex • Planning? • Change? © Ultimate Learning Resources Ltd 2012 e Planning am pl A management function involving formulation of plans to achieve required results using available resources. The planning process: Ex • Identifies goals or objectives and formulates strategies to achieve them • Arranges or creates the means required • Implements, directs, and monitors steps in sequence. © Ultimate Learning Resources Ltd 2012 Adapted from: The Business Dictionary pl e Change: Ex am • To make different in some particular way – to alter; • To make radically different – to transform; and, • To give a different position, course or direction. © Ultimate Learning Resources Ltd 2012 (Webster’s Dictionary) pl Structure am Moving the organisation in line with the organisation’s: e What is Change Management? CULTURE Drivers Ex PEOPLE SYSTEMS & PROCESSES To deliver long-lasting benefit to the organisation © Ultimate Learning Resources Ltd 2012 (AH Raymondson, 2009) e pl am Ex Amount of change Incremental v Step Change Incremental change Step change Time Activity: in groups, identify 3 examples of incremental change and 3 examples of step change implemented by well known organisations © Ultimate Learning Resources Ltd 2012 Annual Step Low am Incremental Threat Level pl Type e Change - Associated Threats Low Significant Ex Metamorphosis (Major) High/Very significant © Ultimate Learning Resources Ltd 2012 (Based on Russell-Jones) Activity: pl e Types of Change Ex am Consider the types of change that you have experienced in your organisation; make a list using the table in Hand-out 1 of examples for each type of change Hand-out 1: Types of Change (worksheet) © Ultimate Learning Resources Ltd 2012 pl e Leadership Ex am What challenges are there in leading change? © Ultimate Learning Resources Ltd 2012 13 e Leadership pl Challenges relating to leading change include dealing with: Ex am • People • Processes • Change fatigue • Communication • Fear of the unknown • Operating outside the ‘comfort zone’ • Pace of change © Ultimate Learning Resources Ltd 2012 pl e ‘Drivers’ of Change am What drives change in your organisation? Ex Activity: Looking at your own organisation, list potential drivers for change. © Ultimate Learning Resources Ltd 2012 • pl Ex • • • New technology Government legislation The appointment of a new chief executive or senior figure Customer demand for new and improved products and services Internally-driven improvements in productivity and/or profitability Need to reduce costs Financial recession Local and (increasingly) global competition am • • • • e Drivers of Change (1) © Ultimate Learning Resources Ltd 2012 am pl Competitor innovation Product obsolescence Loss of market share Loss of revenue Higher taxation Mergers and take-overs Organisational inefficiency Ex • • • • • • • e Drivers of Change (2) © Ultimate Learning Resources Ltd 2012 am Discussion: pl e Analysing the Operating Environment Ex Why is continual analysis of the environment in which your organisation operates vital to its continued success? © Ultimate Learning Resources Ltd 2012 18 am pl e The PESTLE Framework Ex Activity: Undertake a PESTLE analysis of your own organisation Hand-out 3: The PESTLE Framework Worksheet © Ultimate Learning Resources Ltd 2012 (Format: AH Raymondson, 2010) e The SWOT Analysis Framework So what? What could you do about it? Weaknesses Opportunities Ex External pl Strengths am Internal Options & Implications? Threats What? Why? When? Where? How? Targets (Format: AH Raymondson, 2008) Activity: Undertake a SWOT analysis of a well known organisation as though you were members of their management board © Ultimate Learning Resources Ltd 2012 pl Activity: e Benefits of Change… am Think of 5 significant changes that have taken place in your organisation. Identify the potential benefits to your organisation and the people within it. Ex Then, consider how you might ‘sell’ those benefits to others, so that they would be like to engage in the initiative. © Ultimate Learning Resources Ltd 2012 Organisational Benefits e Benefits of Change… - Challenging (greater job satisfaction) - Motivating - Exciting - Rewarding (bonus payments) - Professional and personal development Ex am pl - Improving efficiency - Creating new opportunities to grow the business and increase turnover and profits - Creating significant differentiation and market space between you and your competitors - Leading your company to think to the future, to motivate, to inspire - Reducing costs - Opening up new markets - Creating investor confidence - Utilising partnerships, acquisitions, licensing options and intellectual property assets - Operating in and dominating a wider market - Becoming more competitive - Improving decision making - Providing stimulation for employees and improving employee retention rates Personal Benefits © Ultimate Learning Resources Ltd 2012 pl e The Assignment Ex Discuss am Group work – in groups identify issues of relevance to each element of the assignment © Ultimate Learning Resources Ltd 2012 e pl Ex am Questions? © Ultimate Learning Resources Ltd 2012 e am pl ILM Level 3 Leadership and Management Planning Change in the Workplace Ex Unit Code: QCF 8600-302 © Ultimate Learning Resources Ltd 2012
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