LETTER FROM THE CEO In this Issue Upcoming Events

Q2 2014
Volume 1 Issue 1
LETTER FROM THE CEO
In this Issue
As part of our ongoing commitment to improve communications with our customers, partners and team members, it is with a sense of pride that I introduce our new
“CONNECT Newsletter.” Each quarter we will publish a
new issue to provide a variety of information on industry trends, technology innovations, and an update on ITC
Global’s progress throughout the year.
One of the main goals of this newsletter is to provide relevant insights that help keep our customers informed. To
that end, each issue will feature an update on the company, industy highlights, and
Letter from the CEO.........1
Company Update...............2/3
Industry Highlights..........3
Technology Focus.............4
industy at-large with successive issues covering the oil and gas industry, the mining
industry, and closing the year with a report on the commercial maritime industry. In
future editions, we will also provide a Customer Spotlight case study that highlights
how one of our clients is using their satellite communications solution to enhance
In our Technology Focus article, we will attempt to separate the fact from the hype,
and provide you with an unbiased view on the potential and promise of new technologies, as well as an assessment of when they may be ready to go from the lab to
Upcoming Events
to aid our clients in selecting technologies that will meet the rigorous demands of
their operating environments, as well as our standards for quality and reliability.
ITC Global, and we look forward to providing you with more issues in the coming
months.
Queensland Mining & Engineering
July 22-24
Queensland, Australia
Best Regards,
Joe Spytek
President & CEO, ITC Global
Africa Down Under
September 3-5
Perth, Australia
COMPANY UPDATE
ITC Global Off to Strong Start in 2014
First quarter launched the company off to a strong start for
2014. With all of ITC Global’s acquisitions over the past
two years now operating as a single global company, we
satellite terminals. The complex upgrade was closely co-
together. With that scale comes additional buying power
with our vendors, and a service delivery capability for our
customers that is matched by only a select few competitors. We are on course to accomplishing our goal of being
recognized as the premier satellite service provider in our
markets. Below are just a few of the accomplishments of
ITC Global so far this year:
March also marked the launch of an upgraded version
of the company’s quick deployment 1.4 meter stabilized
antenna skid system, a turn-key
package designed
exclusively
for
short-term satellite communications for offshore
oil rigs and support vessels. The
Rebrand Launch Successfully Positions ITC
Global as Top 3 Industry Provider
In March, we launched our
new ITC Global brand with
tremendous success. At the
Satellite 2014 tradeshow in
Washington D.C., the company garnered attention from
industry analysts, trade reporters, and Fortune 500
caliber clients. Already, ITC
Global has been called “the
one to watch” in the remote
satellite
communications
market. And we are regularly listed among the top three
players in the market alongside companies more than twice our size. Our competitive
advantage of uncompromising and responsive customer
service is beginning to be recognized in the market.
First Quarter Brings $30M+ in New Contracts
& Deployment of 27 New Systems
was deployed to a
customer in less than 48 hours from the time of order.
ITC Global Continues Expansion with New
Operations in Singapore
Australia, by placing additional facilities and personnel
closer to customers in the offshore energy and commersales, engineering and customer support resources, with
of Asia Development for ITC Global is Ashok Rao.
Ashok
IT Business Leader for EMAS, a subsidiary of the EZRA
Group, which provides specialised marine services to the
senior level roles with Schlumberger, the world’s largest
several new customers, as well as renewals and upgrades
also marked the deployment of 27 high-end satellite network solutions for clients across all three of the company’s primary markets – energy, mining, and maritime.
Most of the new sales come from the offshore energy
market, ITC Global’s fastest growing segment, and serve
customers in the Gulf of Mexico, the North Sea, and West
Africa. The deployments include complete networks connecting offshore facilities to operations centers, as well as
new quick deployment systems for shorter duration projects. One particular project in West Africa included the
deployment of two large scale 4.8 meter earth stations at
local shore bases, and an upgrade of 15 existing offshore
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strategic investment to enhance the company’s ability to
serve emerging clients requirements. Over the last two
years, the company has methodically expanded its global
coverage and local presence, through a private equity recapitalization and a series of acquisitions and capital inexpansion earlier this year in the European market, with
the opening of new operations in Aberdeen, Scotland to
support clients in the North Sea region.
itcglobal.com
New Customer Portal for Energy Customers
To improve communications and provide more real-time
data for our clients, our Engineering and Operations
teams have been developing a new Customer Portal spestaring in summer 2014. It will feature a user-friendly
dashboard-style interface for use on both tablet and traditional PCs. The secure portal will enable customers to
have near real-time access to their sites on a global map
with constantly updated communications link status. The
portal will also provide the latest information on any incident tickets, as well as provide a library of standard and
customizable performance reports. The company already
has a similar customer portal in place for its commercial
maritime customers, and plans to expand the features to
mining and other markets later this year.
INDUSTRY HIGHLIGHTS
SIA 2014 State of the Satellite Industry Report
The Satellite Industry Association (SIA) released its 2014 State
of the Satellite Industry Report, showing a moderate growth rate
-
Overall industry growth was led by the satellite services segment,
the traditional driver for the industry, which saw its revenues
Satellite Launch Industry revenues, which include revenues
for all commercially-competed launches that occurred in
2012, though U.S. revenues increased by 17 percent, rising
cially procured launches conducted worldwide increased
Satellite Ground Equipment revenues continued to increase,
higher than the year prior. Satellite ground equipment revenues
saw modest growth, while satellite launch revenues decreased.
This is the seventeenth year in which SIA has issued its annual
State of the Satellite Industry Report. The report polled over 80
satellite companies, both SIA members and non-members and
reporting, to assess the performance of four satellite industry
sectors: satellite services, satellite manufacturing, satellite
launch industry, and ground equipment.
Consumer ground equipment, including satellite TV, satellite broadband, mobile satellite terminals, and navigation
devices, constituted the bulk of these revenues.
To read or download the full 2014 State of the Satellite Industry
Report go to: http://www.sia.org/wp-content/uploads/2014/05/
SIA_2014_SSIR.pdf
Highlights of the 2014 State of the Satellite Industry Report include the following:
continued growth in consumer satellite television services.
-
the delivery of a large number of high-value satellites for
U.S. government customers.
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itcglobal.com
TECHNOLOGY FOCUS
High Throughput Satellites Compared
chitectures, higher frequencies and even different types of orbits to create the potential to deliver higher performance and
faster data rates than traditional C and Ku band geosynchronous satellites. While these new technologies are still in the
early stages, they show great promise to offer more cost effective means to deliver multi-megabit data rates over satellite.
ITC Global is currently evaluating and conducting live testing of different HTS technologies to determine the long term applicability in the oil & gas, mining, and maritime markets. Summarized below are the most prominent HTS satellite systems
emerging on the market over the next few years.
Orbit Type
Altitude
Frequency
Great Earth Orbit
(GEO)
Geosynchronous
Great Earth Orbit
(GEO)
Geosynchronous
Medium Earth Orbit
(MEO)
Circular
Great Earth Orbit
(GEO)
Geosynchronous
Ku and C initially
Ka in the future
Ka
Ka
Ku
Coverage Areas
All continents, coastal Global except the
waters plus North
poles
Atlantic aeronautical
routes
Global
Limited to between
45°N and 45°S latitudes
Large areas of Americas, Africa and Middle
East including regional waters,
South Atlantic aeronautical routes
Initial Satellites
Network
Architecture
2
Open Source
Backward Compatible
8
Proprietary Network
1
Open Source Backward Compatible
Advantages
Uses proven Ku and C
satellite antennas
Small Ka band terminals. Built in L-band
backup through legacy Inmarsat services
Lower latency of
120ms compared
Uses proven Ku satellite antennas
Excellent coverage
areas for energy and
mining markets
Contended network
Primarily pre-packaged services
Requires 2 full tracking antennas even for
Trade-offs
Anticpated
Availability
Does not cover all
open ocean regions
Proprietary Network
satellites. Highest
available throughput
per beam
Longest lead time to
availability
2014 (regional)
2015 (global)
and Telesat VANTAGE are trademarks of their respective owners. No endorsement or commentary implied.
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itcglobal.com
About ITC Global
ITC Global is the world’s largest privately-owned satellite communications provider exclusively focused on mission critical
operations in the energy, mining, and maritime markets. Companies in remote and harsh environments require communications with both global coverage and unwavering customer service. ITC Global enables improved real-time decision mak-
technical support and enterprise-grade satellite bandwidth. ITC Global operates 24 x 7 carrier-class networks across
Riverside Partners.
Learn More
To learn more about ITC Global, including our company vision, mission,
solutions, and technologies please visit our website at www.itcglobal.com