TP.net 5.5 - Wincor Nixdorf

Advertorial
RETAIL TECHNOLOGY
The leading-edge solution
for omnichannel retailing
Wincor Nixdorf has unveiled TP.net 5.5 which enables retail businesses to easily and
cost-effectively implement omnichannel and mobile strategies to drive sales and
operation efficiency and enhance the customer experience. Sharon Tian reports.
n South Korea, kids as young as six
years old are wielding smartphones.
It is also common that households
use the smartphone to shop for
groceries and shoppers check the prices of
almost everything they consider buying
first on their smartphones.
For Bernard Grellier, Wincor
Nixdorf ’s head of Solutions and
Professional Services, Asia-Pacific, these
observations point to the inevitable rise
of omnichannel shopping. Consumers
are changing the way they shop and
buy. The journey to shop starts with a
research online using the computer or
the smartphone, checking with friends in
mobile chats and may end in a purchase
of the product from the store or online
using a mobile device.
“Omnichannel shopping is the
trend, and consumers are shopping
using whatever channel [they prefer] and
demanding a seamless experience across
all channels,” said Grellier in an interview
with Retail Asia. “This change of
consumer behaviour is pushing retailers
to re-think their store solutions.
“With omnichannel shopping,
retailers are striving to provide a seamless
experience across various channels.
It is for example about providing the
possibility for shoppers to check their
local store inventory online and choose
to pick up their purchases at a store or
have them delivered at home, or enabling
customers to redeem loyalty points at the
store or online. But more importantly,
price and promotions have to be
consistent across channels.”
Grellier said this is where Wincor
Nixdorf can be a valuable solution
partner.
The latest iteration of Wincor
Nixdorf ’s leading software solution —
known as TP.net 5.5 — is a complete
omnichannel solution. Retailers can use
TP.net 5.5 to connect their sales channels
seamlessly and control them more
efficiently.
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Wincor Nixdorf’s Bernard Grellier: “For retailers, implementing TP.net 5.5 is like buying a
ticket to omnichannel, and buying an assurance to seamless international expansion.”
The TP.net omnichannel solution
includes the TP Application Suite
software, a cross-channel merchandise
management solution (TPOmm) and
a customer relationship management
solution (TPCustomer360).
“Wincor Nixdorf is ready to help
retailers transform for the omnichannel
world,” said Grellier, and Asian retailers
must get into omnichannel early in order
to avoid playing catch-up.
Grellier shared that many Asian
retailers have approached Wincor
Nixdorf because they want to expand
internationally and are looking to keep
up with the omnichannel trend.
“For retailers, implementing
TP.net 5.5 is like buying a ticket to
omnichannel, and buying an assurance to
seamless international expansion.”
Grellier said it is critical to invest in
the right software platform so that the
retail business can run efficiently and is
agile to keep pace with market changes.
“When a retailer reaches a certain size
of operation and number of stores, the
business challenge is to keep consistency
across all the stores so that it can
maximise store operation efficiency while
keeping the operating cost low.”
Grellier said without an efficient
store solution, a retailer could take weeks
to implement a change, for example,
having to go from store to store to
deploy the change to the Point-Of-Sales.
“For modern retailers, time-to-market
is very critical. With a standard store
platform, business decisions can be
implemented very quickly and that can
be a competitive advantage.”
When Asian retailers such as the
largest Japanese fashion retailer and the
largest multi-format retailer of Thailand
want to expand overseas — going into
new markets and increasing their store
counts — having a standardised store
solution from Wincor Nixdorf presents
a competitive edge because the business
strategy can be implemented in the
shortest possible time. ra
Retail Asia August 2014
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DATE : 13.08.2014
DATE : 15.08.2014
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RETAIL TECHNOLOGY
Tapping on Wincor Nixdorf
Professional Services for success
AMONG the multitude of reasons why
a retail organisation may choose to work
with Wincor Nixdorf is the assurance of
a high level of consulting and integration
expertise and services.
“Our focus is to help our customers
achieve their business and technology
performance goals by implementing
professionally our best-in-class retail
solutions. To make this happen, our
teams of experienced professionals follow
industry standards and our Global
Delivery Framework to deliver reliable
solutions,” explained Bernard Grellier,
Wincor Nixdorf ’s head of Solutions and
Professional Services, Asia-Pacific.
“Retailers choose Wincor Nixdorf
because we offer an international software
solution that they are able to deploy in a
consistent manner wherever in the world
their stores are located, and we promise
rapid international deployment.
“That is the reason why Japanese
retailers come to us when they want to
expand overseas; why four of the top
10 fashion retailers have implemented
TP.net. That is also why the largest
Thai retailer chooses to work with us to
implement a standard software platform
across all their banners, including their
supermarkets, department stores and
convenience stores.”
Grellier said Wincor Nixdorf
Professional Services understands the
critical challenges retailers are facing,
such as the need to get new stores up
and running quickly, the demand for
operational efficiency and resource
mobility.
The Professional Services organisation
in Asia-Pacific comprises 200 software
engineers located across Wincor Nixdorf
centres in Asia, the majority of whom are
in Singapore.
Grellier said one important role of
Professional Services is to provide retail
clients with support for change.
The retail sector faces constant
change, including having to deal with
fundamental changes in consumer
purchasing behaviour, operation changes
throughout the entire store lifecycle,
IT systems upgrades and staff changes.
Throughout all these, retailers can count
on Wincor Nixdorf Professional Services
for support to implement changes.
“Wincor Nixdorf is a trusted partner.
Retail is our expertise; we have a whole
suite of solutions from hardware to
software to core enterprise platforms to
help retailers stay agile and have the most
efficient operations. And we have the
expertise to put these solutions in place
to run well,” said Grellier. ra
TP.net 5.5 : The global software
platform for omnichannel retailing
The latest release of Wincor Nixdorf’s global software platform, TP.net 5.5, has new
features such as cross-channel merchandise management and a Customer Relationship Management (CRM) solution.
These features provide an international multi-channel retailer with consistent
integration between sales, merchandise and customer data flows so that, for
example, order processing and item availability check can be coordinated across
channels.
In order to improve customer service in the store, TP.net 5.5 provides many
functions on mobile devices running iOS and Android operating systems. Fullfeatured POS functionality on tablet PCs or user-friendly merchandise management
on smartphones are just two examples of how staff flexibility and customer service
can be improved.
“With TP.net 5.5, we met the challenge of introducing lots of innovative
features, especially in the area of omnichannel and mobility, while keeping what
made TP.net so strong and successful, namely a robust, feature-rich and truly international software product that satisfies the most demanding major retail organisations around the globe,” said Nicolas Pelletier, head of Product Line Retail Software
at Wincor Nixdorf. “In addition, we extended our software portfolio with best-inclass applications delivering additional value to both retailers and consumers.”
Wincor Nixdorf will take care of integrating its software products in the
customer’s landscape and manages all operations required during the lifetime of
the solution. Proven, global standardised processes ensure the rapid transfer of the
TP.net 5.5 solution to the client’s entire store network while maintaining complete
process transparency.
The value of TP.net 5.5 is further enhanced with the support of Wincor Nixdorf
Professional Services. “You can have the best software, but it will not be successful
on the market without delivery and operations excellence. With our global Professional Services Organisation, and our Store Life Cycle Management operations
model, we have a unique offering in terms of integration and operations services,”
said Pelletier. ra
The value
of TP.net 5.5
is further
enhanced
with the
support
of Wincor
Nixdorf
Professional
Services.
Retail Asia August 2014
p16-17.specialfeature.0814 cc.indd 17
210x297mm
Procolor Separation Pte Ltd will make every effort to carry out instructions
to customer’s satisfaction. However, we accept no responsibility or
liability for any error which is not noted on the proof. Customers are
urged to check the proof thoroughly before authorising print runs.
JOB NO: 1045_14
DATE : 13.08.2014
DATE : 15.08.2014
SCREEN:175K
MAC: JGZ
TEL: 6295 1311
MAC: JGZ
C
M
Y
K
17
2 Xerox
15/8/14 10:13 am

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