1 - American Academy of Ambulatory Care Nursing

232 Special In-Brief Session: The Right Skill Set for the Right Task: Maximizing the Role of the RN, LVN, and
Unlicensed Assistive Personnel (UAP) - Lovelady
KELSEY-SEYBOLD CLINIC
HOUSTON, TEXAS
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Understand the role of each discipline
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Define the right discipline for the right task
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Identify tasks/procedures to be assigned
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Utilize the map to maximize the role of the: RN,
LVN/LPN and UAP
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Medical Practice Act
◦  Physician Rules & Regulations of Delegation
–  Delegation may be made with regard to patient
safety & sound medical practice
–  Delegation may include TB Testing, medication
administration with a direct order,
administration of immunizations & issuance of
OTC medications
American Academy of Ambulatory Care Nursing (AAACN) 39thAnnual Conference (2014) These materials were specially prepared for instrucBonal use by AAACN and remain the property of AAACN and/or individual presenters. No porBon of these materials, in whole or part, may be used in any fashion, or reproduced by any means, without the wriGen permission of AAACN and/or individual presenters. 1 232 Special In-Brief Session: The Right Skill Set for the Right Task: Maximizing the Role of the RN, LVN, and
Unlicensed Assistive Personnel (UAP) - Lovelady
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State Board of Nursing – Nurse Practice Act
◦  Rules & Regulations
–  RN Delegation
–  Supervising UAP
–  Tasks Prohibited from Delegation
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◦  Position Statements
–  Physician Standing Orders
–  Delegated Medical Acts
–  Differentiating the Roles of the RN & LVN
“ But in both [hospitals and
private houses], let whoever is
in charge keep this simple
question in her head, (not,
how can I always do this right
thing myself, but) how can I
provide for this right thing to
be always done? ”
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-Florence Nightingale
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RN
◦  Practice Parameters:
–  Predictable & Unpredictable, Critical Thinking,
Comprehensive Assessment & Creation of Care
Plans
◦  Delegate
–  Nursing Tasks
◦  Supervise
–  RN, LVN/LPN, UAP
◦  Assign
–  RN, LVN/LVN, UAP
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AAMA – American Association of Medical Assistants
◦  Identify States with Scope of Practice Laws
◦  Common duties medical assistants perform
◦  Difference between medical assistants and other
allied health professionals
–  CMA
–  OA
◦  Certification/ Registration
RN & LVN/LPN
◦  State Board of Nursing examination & renewal
requirements
UAP
◦  Certification/Registration exams & renewal
requirements
–  CAAHEP: Commission on Accreditation of Allied
Health Education Programs
–  ABHES: Accrediting Bureau of Health Education
Schools
RN
◦  Clinical
–  Coordinator, Support Nurse
◦  Administrative
–  Manager, Supervisor, Case Manager, Clinical
Education, Quality Improvement, EHS
American Academy of Ambulatory Care Nursing (AAACN) 39thAnnual Conference (2014) These materials were specially prepared for instrucBonal use by AAACN and remain the property of AAACN and/or individual presenters. No porBon of these materials, in whole or part, may be used in any fashion, or reproduced by any means, without the wriGen permission of AAACN and/or individual presenters. 2 232 Special In-Brief Session: The Right Skill Set for the Right Task: Maximizing the Role of the RN, LVN, and
Unlicensed Assistive Personnel (UAP) - Lovelady
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LVN/LPN
◦  Practice Parameters:
–  Structured, Predictable, Problem Solving
Approach, Focused Assessment & Modification
of Care Plans
◦  No Delegation Authority
◦  Supervise
–  UAP
◦  Assign
–  LVN/LPN & UAP
UAP
◦  Practice Parameters:
–  Structured, Predictable, Systematic Problem
Solving Approach, Collection of Data, Follow
Care Plans
◦  No Delegation Authority
◦  No Supervision
◦  No Assigning
Volume
–  Frequency – CPT Codes
–  Appropriate procedures for delegation
Risk
–  Patient Safety
–  Scope of Practice
–  Education
–  Maintain Competency
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LVN/LPN
◦  Clinical
–  Coordinator, Support Nurse, Ambulatory Nurse
◦  Administrative
–  Utilization Management
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UAP
◦  Clinical
–  Ambulatory Personnel, Phone Support,
Ophthalmology/Optometry Assistant
◦  Administrative
–  Supervisor, Coordinator, Referral support,
Clerical
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Effectiveness
– 
– 
– 
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Work Flow
Administrative/Clinical Tasks
Barriers
Maximizing Resource
Containment
– 
– 
– 
– 
Bang for the Buck
Employee Retention
Provider/Employee Satisfaction
Maximizing Resource
American Academy of Ambulatory Care Nursing (AAACN) 39thAnnual Conference (2014) These materials were specially prepared for instrucBonal use by AAACN and remain the property of AAACN and/or individual presenters. No porBon of these materials, in whole or part, may be used in any fashion, or reproduced by any means, without the wriGen permission of AAACN and/or individual presenters. 3 232 Special In-Brief Session: The Right Skill Set for the Right Task: Maximizing the Role of the RN, LVN, and
Unlicensed Assistive Personnel (UAP) - Lovelady
MGMA
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27%
44%
January 2009
18%
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27%
33%
RN
LVN
UAP
49%
◦  Industry Average
Turnover Rates in 2011
was 13%
March 2014
29%
According to US
Human Capital
Effectiveness Report
39%
According to Society
for Human Resource
Management
◦  Regional Turnover Rate
is currently 17%
34%
Provider
RN
PATIENT SAFETY
SUPERVISE/COORD
TRIAGE
COMPETENCIES
EDUCATION
ACLS/PALS/CPR
Provider
Delegation of Medical Acts
LVN
sks
Ta ing urs
n
N
ig
ss
of
on and A
gaB
e Dele pervis
Su
RN
UAP
Sup
erv
ise
an
ROOMING PATIENTS
ASSISTING PHYSICIAN
PATIENT CALLS/MESSAGING
IMMUNIZATION NURSE
CPR/INSTRUCTOR/PRECEPT
d A
ssig
n CMA
ROOMING PATIENTS
CPR
RN DELEGATED NURSING TASKS
MD DELEGATED PROCEDURES
CLERICAL DUTIES
Supervise and Assign
LVN
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Texas Medical Board
◦  http://www.statutes.legis.state.tx.us/Docs/OC/
htm/OC.157.htm
–  Chapter 157.001
Texas Board of Nursing
◦  http://www.bon.state.tx.us/practice/delegation
resources.html
–  Rule 224.10
–  Rule 225
–  Rule 225.13
◦ 
American Academy of Ambulatory Care Nursing (AAACN) 39thAnnual Conference (2014) These materials were specially prepared for instrucBonal use by AAACN and remain the property of AAACN and/or individual presenters. No porBon of these materials, in whole or part, may be used in any fashion, or reproduced by any means, without the wriGen permission of AAACN and/or individual presenters. 4 232 Special In-Brief Session: The Right Skill Set for the Right Task: Maximizing the Role of the RN, LVN, and
Unlicensed Assistive Personnel (UAP) - Lovelady
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Texas Board of Nursing
◦  http://www.bon.state.tx.us/practice/pdfs/
Delegation-fiverights.pdf
◦  http://www.bon.state.tx.us/practice/
position.html#15.5
American Association of Medical Assistants
◦  http://www.aama-ntl.org/
◦  http://www.caahep.org/Content.aspx?ID=43
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Candance Michelle Lovelady, MBA, BSN, RN
◦  candance.lovelady @kelsey-seybold.com
Carrie L. Blair, BSN, RN
◦  [email protected]
American Academy of Ambulatory Care Nursing (AAACN) 39thAnnual Conference (2014) These materials were specially prepared for instrucBonal use by AAACN and remain the property of AAACN and/or individual presenters. No porBon of these materials, in whole or part, may be used in any fashion, or reproduced by any means, without the wriGen permission of AAACN and/or individual presenters. 5