CGS Administrators, LLC Provider Outreach and Education Part A Advisory Group Meeting Minutes The minutes below are a summary of the advisory group meeting topics, group discussion, actions, and outcomes as a result of this meeting. Meeting Details Date: January 24, 2014 Facilitator: Judy Thomas, Senior Provider Relations Representative, J15 A/B MAC Attendees: CGS • Annie Scriven, Carol Walter, LJ Smith, Nancy Turner, Gloria Lucas, Judy Thomas Members • • • • • • • • • • • • • • Mary Alexander, Ohio Health Corporation Connie Aylward, TriHealth Jane Arnold, Firelands Regional Medical Ctr. Sandra Barnes, Baptist Healthcare Systems Charles Cataline, Ohio Hospital Assoc. Chris Davis, Mount Carmel Health Irene Hesseling, Kidney Services of West Central Ohio Elizabeth Johnson, The Christ Hospital Network Laura Martucci, Summa Health System Ilah Naudasher, Kettering Health Network Angela D. Scott, Russell County Hospital Fran Savard, Leading Age, Ohio Rob Sikorski, Davita Shawn Stack, Wexner Medical Ctr. Page 1 of 6 ©2014 Copyright, CGS Administrators, LLC Agenda Items Welcome: Judy Thomas New Members and Attendance: Judy Thomas Purpose and Goals: Judy Thomas Welcomed everyone to the first meeting of 2014 and added that we have new members as a result of the membership drive in late 2013. Thanked everyone for their attendance and took roll. Reminded members of the purpose and goals of the J15 Part A POE-AG. Hot Topics • A/B Rebilling: Annie Scriven o MLN Matters® article MM8185: http://www.cms.gov/outreach-and-education/medicarelearning-network-mln/mlnmattersarticles/downloads/MM8185.pdf o MLN Matters® article SE1333: http://www.cms.gov/Outreach-and-Education/MedicareLearning-Network-MLN/MLNMattersArticles/downloads/SE1333.pdf o Reviewed references to the most recent articles applicable to A/B rebilling, and explained that the ruling applied to inpatient hospital claims that were denied due to medical review, as well as self-audit claims, mentioned in SE1333. In the Inpatient Final Rule 1599-F, there was discussion regarding the use of occurrence span code 72. The NUBC changed the definition for occurrence span code 72, effective 12/1/13. It is effective and although guidance comes in the final rule, CMS and CGS are required to comply with the change request, which is in draft form now. Any new or additional information that can be shared will be posted on our website and sent via listserv. • FY 2014 IPPS Final Rule and the 2-Midnight Provision: Annie Scriven o CMS website: http://www.cms.gov/Center/Provider-Type/Hospital-Center.html o CMS continues to issue guidance via Special Open Door Forum calls. The short inpatient hospital stay reviews conducted by the Recovery Auditor and CGS resulted in numerous denials and backlogs in the appeals process. Therefore, the intent of the ruling was to clarify the guidelines on when to admit a patient as an inpatient. The most recent information is available on the CMS Hospital Center website, which includes links to FAQs, the Final Rule, and the physician certification information. CGS was in the process of scheduling events at facilities who requested additional guidance about the 2-Midnight Rule; however, CMS conducted a call with all contractor medical review departments, and indicated they would be issuing additional guidance regarding the rule and A/B rebilling. Therefore, all events are currently on hold. Chris Davis questioned if anyone else was experiencing issues when billing 121 and 131 types of bills on the same date of service. Annie asked Chris to send examples for research. Other issues regarding the instructions for timely filing of A/B rebill claims were also discussed. CGS’ Page 2 of 6 ©2014 Copyright, CGS Administrators, LLC interpretation is that the last adjudication date should be used as reference for timely filing. • Incarcerated Beneficiaries: Annie Scriven o CMS FAQs: http://www.cms.gov/Medicare/MedicareContracting/FFSProvCustSvcGen/Downloads/Incarcerated-Bene-FAQS.pdf o Claim recoupments occurred in summer of last year due to an OIG finding. A system to prevent incorrect payment to incarcerated beneficiaries was made, but incorrect data was used which resulted in incorrect claim recoupments. CMS has been working with contractors on the issue. The database was corrected in October 2013. In December, CGS issued checks and provided a spreadsheet that lists the claims recouped in error to assist in the reconciliation of the payments. Unfortunately, the spreadsheet only includes a total check amount that could also reflect offsets other than the incorrectly denied claims. Although claim adjustments will not occur until April, the individual claim amounts can be obtained from the denied claim in Direct Data Entry (DDE). If you have researched and still have a question, you may contact the PCC. Rob Sikorski mentioned that he had contacted the PCC and was told return calls would be made within 10 days. Charles Cataline asked if we could outline the process on the CGS website. • o Jimmo vs. Sebelius: Carol Walter MLN Matters® article MM8458 http://www.cms.gov/Outreach-and-Education/MedicareLearning-Network-MLN/MLNMattersArticles/Downloads/MM8458.pdf o The terms of the settlement do not include an explicit reference to documentation requirements as such; but CMS has decided to use this opportunity to introduce additional guidance regarding documentation, both generally and as it relates to particular clinical scenarios. An example of this material appears in a new Section 30.2.2.1 of the MBPM’s revised Chapter 8, in the guidelines for SNF coverage under Part A. Justification for treatment would include, for example, objective evidence or a clinically supportable statement of expectation that: With rehabilitative therapy, the patient’s condition has the potential to improve or is improving in response to therapy; maximum improvement is yet to be attained; and, there is an expectation that the anticipated improvement is attainable in a reasonable and generally predictable period of time. With maintenance therapy, the skills of a therapist are necessary to maintain, prevent, or slow further deterioration of the patient’s functional status, and the services cannot be safely and effectively carried out by the beneficiary personally or with the assistance of non-therapists, including unskilled caregivers. OLD BUSINESS • Clinical Trial Numbers: Judy Thomas Page 3 of 6 ©2014 Copyright, CGS Administrators, LLC MLN Matters® article SE1344: http://www.cms.gov/Outreach-and-Education/MedicareLearning-Network-MLN/MLNMattersArticles/Downloads/SE1344.pdf Stated this was suggested as a PCC training topic in the last POE-AG meeting and that POE has verified with PCC that training was received. Since then, an updated Special Edition article has been produced with information on where the information should be placed and a placeholder to use if information is not available. This placeholder is only valid until December 31, 2014. o o • POE-AG Meeting Locations: LJ Smith o Face-to-face meetings are scheduled on May 9, 2014 and November 7, 2014. Previously proposed locations were Cleveland, Columbus, Lexington, and Louisville. Proposed locations were discussed again to come to a consensus as to which cities to hold the meetings in and allow for other suggestions. Charles Cataline mentioned that it is difficult for folks in Kentucky to join Columbus, but his location is always available. Sandy Barnes mentioned that she would like to have one in Kentucky and other members offered venues. She indicated that she would look into the Lexington location. A decision will be made and sent out to everyone when it is finalized. New Business • ICD-10 Testing: Carol Walter o o Registration Site: http://www.cgsmedicare.com/medicare dynamic/edi/IDC10 testing registration.asp Provided the link and announced that CEM will take place. The registration site should be completed with the use of the radio button. Once completed and submitted, notification will be sent if accepted. There is a check list for testing and should be received within the week. Rob Sikorski suggested adding a link on the ICD-10 web page. EDI department representatives participated in the POE-AG call to help answer the following questions: Q. Will CGS be testing with Trading Partners? A. Yes. Anyone can test with CGS. Q. Will there be end-to-end testing for ICD-10 with CGS? A. None is scheduled at this time. We are only scheduled for CEM testing in March. Q. If it’s only CEM testing, is the CEM module the same that all MACs use? A. Yes. The CEM module is the same one used by all MACs. If you’ve tested with one, you’ve tested with all. All you will receive with CEM testing is a 999 or 277CA response only. There will be no remits. This is only for front end testing. Page 4 of 6 ©2014 Copyright, CGS Administrators, LLC Q. Does DDE pass through CEM? A. No. DDE claims are treated like paper claims. • FAQs Update: LJ Smith o CGS FAQ website: http://www.cgsmedicare.com/parta/help/faqs/index.html o FAQs are reviewed quarterly and were last updated December 13, 2013. The FAQs are based on PCC, Correspondence, Appeal inquiries and common questions asked during POE events. Urged members to review and note what has been updated and the new FAQs on the website (i.e., A/B Rebilling). Invited suggestions for new FAQs. Charles Cataline asked about OPPS lab bundling in relation to MM8572. This topic will be included in the OPPS ACT scheduled for January 29, 2014 (update: included in the subject matter during the call.). Charles indicated he would send an email with FAQs to LJ and she would forward. Shawn Stack inquired about submitting on a 14X type of bill. Some members expressed that there were issues, but it was mentioned that they had rebilled and had received payment on the 14X type of bills. • Website Enhancements: Carol Walter o myCGS: http://www.cgsmedicare.com/parta/myCGS/PartA RedeterReq myCGS.pdf o eOffsets are in the testing phase for myCGS, and redeterminations are already functional. A job aid has been linked. The ability to appeal is important to consistency of offices and the best way to do this is through myCGS. There will be a Part A/Part B POE Redetermination ACT on February 20. • Calendar of Events: LJ Smith o Part A Calendar of events link: http://www.cgsmedicare.com/parta/education/oh/index.html o A list of 2014 educational venues is published on the CGS website. Providers can click on the event and the registration page will appear. Members were asked for suggestions on new training tops. No new topics were suggested. Members are always welcome to send suggestions at a later date. Discussion about available lines arose. Situations have been encountered to where no lines were available. CGS can always add lines, but can’t decrease lines once they have been reserved. Encouraged members to share with others that one line be used in group settings. POE will stress this option in future announcements. POE will also address this internally with our vendor. Announced a POE planning meeting in March. If members have suggestions about topics, email the POE team. • Training Needs (Provider and PCC): LJ Smith o Asked members for input on provider or PCC training needs. Charles Cataline indicated that he isn’t hearing about any issues lately, and no news is good news. He wanted to Page 5 of 6 ©2014 Copyright, CGS Administrators, LLC congratulate CGS. POE is traveling to Columbia on February 17 to train the PCC and his comments will be shared with the PCC. Members are encouraged to send topics to the POE team if there are ideas. Open Discussion: Judy Thomas • • Charles Cataline mentioned the CGS audit on physician claims and asked for any suggestions on how to work with them. Annie suggested a Part B counterpart, and Charles stated he would contact Deanna Cruser. The MSP issue of U6805 was corrected and removed from the CPIL. Providers indicated that they were having success with claims being processed. One member mentioned they were finding an issue of claims not being released if the spelling on the claim isn’t exactly as what is in the CWF. Judy asked the member to send examples and she would review the issue. Q. Is the FB modifier still valid for replaced devices or any devices at no cost? A. The FB and FC modifiers are no longer recognized by the OPPS as of January 1, 2014. CMS MLN Matters® article MM8572 includes instructions for use of the new value code FD. http://cms.gov/Outreach-and-Education/Medicare-Learning-NetworkMLN/MLNMattersArticles/Downloads/MM8572.pdf Next Meeting: Judy Thomas The next meeting will be a face-to-face, Friday, May 9, 2014 from 10 a.m. – 3 p.m. ET. The venue will be communicated via email. Adjourn: Judy Thomas Everyone was thanked again for their participation and input. Advised members that 2013 was a very successful year and POE was looking forward to another successful year in 2014. Page 6 of 6 ©2014 Copyright, CGS Administrators, LLC
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