Situating Assessment and Intervention in a Community Reintegration Framework “The Reintegration Puzzle Conference” Singapore - August 1, 2014 Larry Motiuk, PhD A/Assistant Commissioner, Policy Correctional Service Canada You Get What You Pay For! ¢ $ In seafood… …and in corrections! 2 What We Know Now Experience and research on offender assessment and rehabilitation has taught us: • when we match interventions to the risk and needs of offenders, the results are better • well-designed and structured rehabilitation programs that are cognitive behaviour-based are effective • establishing clear expectations for prisoners and follow-up in the community works best 3 From There to Here 4 Correctional Service Canada Coast to Coast to Coast PACIFIC REGION 8 14 QUEBEC REGION PRAIRIE REGION 1 12 20 10 2 17 ATLANTIC REGION 6 5 ONTARIO REGION 8 22 19 4 RHQ - Moncton 3 RHQ - Abbotsford RHQ - Laval RHQ - Saskatoon RHQ - Kingston NHQ - OTTAWA “Changing Lives, Protecting Canadians” 5 Correctional Service Canada MISSION The Correctional Service of Canada, as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control. VA L U E S Respect Fairness Accountability Inclusiveness Professionalism 6 6 Corporate Priorities Corporate Priority Description Safe transition to and management of eligible offenders in the community CSC continues to focus its efforts on minimizing violent re-offending. In both institutions and communities, offenders are offered interventions in accordance with their correctional plans, developed to address their criminal behaviour and assessed needs, in order to help them become and remain law-abiding citizens. Safety and security of staff and offenders in our institutions and in the community CSC continues its efforts to prevent violent and assaultive behaviour. Safety and security in institutions and the community encompass all activities related to the supervision and management of offenders, as well as practices that ensure the safety and security of staff and the public. Enhanced capacities to provide effective interventions for First Nations, Métis and Inuit offenders CSC continues to focus its efforts of narrowing the gap in correctional results between First Nations, Métis and Inuit offenders, and non-Aboriginal offenders. CSC will further enhance its capacities to provide effective and culturally appropriate interventions. Improved capacities to address mental health needs of offenders CSC continues to focus on improving correctional results for offenders with mental health needs. A number of mental health care services are in place that will improve correctional results as well as CSC’s capacity to address the mental health needs of federal offenders. Efficient and effective management practices that reflect values-based leadership CSC continues to emphasize the importance of values-based leadership that leads to improved operational effectiveness and efficiency, better risk assessment and management, and greater flexibility in the organization’s ability to deliver operational, administrative and financial results. During this time of change, our values offer a guiding direction. Productive relationships with increasingly diverse partners, stakeholders, and others involved in public safety CSC recognizes the important role that diverse partners play in helping the organization achieve positive correctional results. CSC will continue to focus on strengthening existing partnerships and relationships, and developing new ones. 7 Transformation Agenda - 5 Key Themes Strengthening Community Corrections Modernizing Physical Infrastructure Enhancing Correctional Programs and Employment Skills of Offenders Enhancing Offender Accountability Eliminating drugs from institutions 8 Program Alignment Architecture: Organizing the work 9 Reporting on our Job 10 Community Reintegration – The Strategy Five Principles: • Community reintegration begins at intake to prison; • Community reintegration requires dynamic assessment and intervention; • Community reintegration is achieved through collaboration; • Community reintegration is measured by public safety results; and • Community reintegration is enhanced through engagement and communication. 11 Correctional Continuum: Milestone Activities for Parole Officers START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order 12 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order COMMUNITY REINTEGRATION OPERATIONS Preliminary Assessment PSCA (Post Sentence Community Assessment) CRS (Custody Rating Scale) 13 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT COMMUNITY REINTEGRATION OPERATIONS Community Strategy requests / CAT (if applicable) Community Assessments DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order INSTITUTION REINTEGRATION OPERATIONS Immediate Needs Assessment (Security, Health) Static Factors Assessment (Criminal History Record- Youth & Adult, Offence Severity Record) SIR (Statistical Information on Recidivism scale) Dynamic Factors and Identification Analysis (7 need domains) Supplementary Assessments (Literacy, Vocational, Psychological, etc) Engagement (Accountability & Motivation) CRS (Custody Rating Scale) / Penitentiary Placement Reintegration Potential (CRS + SIR + DFIA) Correctional Plan / Criminal Profile 14 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE COMMUNITY REINTEGRATION OPERATIONS Community Strategy requests / CAT (if applicable) Community Assessments STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order INSTITUTION REINTEGRATION OPERATIONS Admission casework record Program referrals Enrollment in education, employment, reintegration programs Correctional Plan update Security Reclassification ETA Assessment for Decision (if applicable) Information Sharing Parole Hearing (if applicable) 15 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE COMMUNITY REINTEGRATION OPERATIONS Initial interview and CWR (checklist) Staff safety assessment (tandem) Supervision (Frequency of contact) /collateral contacts Case conferences Casework Records Urinalysis 90 days (possible) A4D/Community Strategy parole eligibility Information sharing Boards and Hearings Community Assessments STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order INSTITUTION REINTEGRATION OPERATIONS Security Level review / transfer (possible) Enrollment in programs, education and employment Correctional Plan Update / Community Strategy Assessment for Decision (Day Parole if applicable) Information Sharing Parole Hearing (if applicable) Pre release Casework Record 16 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE COMMUNITY REINTEGRATION OPERATIONS Initial interview and CWR (checklist) Staff safety assessment (tandem) Urinalysis 90 days (possible) Supervision (Frequency of contact) / collateral contacts Casework Records Case conferences Correctional Plan update Information sharing CAT/Community Strategy Enrollment in programs/referral to Community Employment Coordinator, CPO, Community Volunteers Day Parole Continued A4D and sharing of info Recommendations FP A4D Recommendations for special conditions on SR (possible) If breach – A4D post-suspension or release maintained CPU Community Assessments STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order INSTITUTION REINTEGRATION OPERATIONS Offender Security Level review / transfer (possible) Enrollment in reintegration programs, education and employment Correctional Plan Update / Community Strategy Assessment for Decision (Full Parole if applicable) Information Sharing Parole Hearing Pre release casework 17 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) ) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE COMMUNITY REINTEGRATION OPERATIONS Initial interview and CWR (checklist) Staff safety assessment (tandem) Urinalysis 90 days (possible) Supervision (Frequency of contact) /collateral contacts Casework Records Case conferences Correctional Plan update Information sharing Possible hearing Enrollment in programs/referral to Community Employment Coordinator, CPO, Community Volunteers If breach – A4D post-suspension or release maintained CP Community Assessments STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order INSTITUTION REINTEGRATION OPERATIONS Security Level review / transfer (possible) Enrollment in reintegration programs, education and employment Correctional Plan Update / Community Strategy Assessment for Decision (Day Parole if applicable) Information Sharing Parole Hearing (if applicable) Pre release Casework Record 18 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) ) *IF SUSPENDED Post suspension interview and A4D; Information Sharing; Paper decision 1. Revoked: prior to new SR date a Community Strategy, A4D and Information Sharing are completed. Upon release, an initial interview and staff safety assessment is done and supervision begins; 2. Cancellation: return to community; 3. Release Maintained: Correctional Plan Update indicating alternatives to suspension and risk management strategies. START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE COMMUNITY REINTEGRATION OPERATIONS Correctional Plan Update Initial interview and CWR (checklist) Staff safety assessment (tandem) Urinalysis 90 days (possible) Supervision (Frequency of contact) /collateral contacts Casework Records Information sharing If breach – A4D post-suspension or release maintained CP Enrollment in programs/referral to Community Employment Coordinator, CPO, Community Volunteers Preparation WED package for some (possible) Community Assessments STATUTORY RELEASE WARRANT EXPIRY DATE FULL PAROLE Long Term Supervision Order INSTITUTION REINTEGRATION OPERATIONS OSL review / Transfer (possible) Enrollment in reintegration programs, education and employment Annual detention review Information sharing Parole Hearing Warrant Expiry package Information Sharing 19 Correctional Continuum: Milestone Activities for Parole Officers (cont’d) START OF SENTENCE PROVINCIAL REMAND PLACEMENT INSTITUTION OFFENDER INTAKE ASSESSMENT DAY PAROLE UNSUPERVISED TEMPORARY ABSENCE WORK RELEASE STATUTORY RELEASE FULL PAROLE WARRANT EXPIRY DATE Long Term Supervision Order COMMUNITY REINTEGRATION OPERATIONS Staff safety assessment Urinalysis 90 days (possible) Supervision (Frequency of contact) /collateral contacts Casework Records Case conferences If residency case – every 180 days review of case – A4D to PBC, information sharing. If breach of conditions – laying of information, post suspension interview, A4D, sharing of information Correctional Plan Update Community Assessments 20 Policy and Practice Guidelines Legislative Authorities: • • Corrections and Conditional Release Act; Corrections and Conditional Release Regulations Commissioner’s Directives - Policy: CD 705 Intake Assessment Process and Correctional Plan Framework • • • • • • • CD 705-1 CD 705-2 CD 705-3 CD 705-4 CD 705-5 CD 705-6 CD 705-7 Preliminary Assessments and Post-sentence Community Assessments Information Collection Immediate Needs identification and Admission Interview Orientation Supplementary Intake Assessments Correctional Planning and Criminal Profile Security Classification and Penitentiary Placement CD 710 Institutional Supervision Framework • • CD 710-1 Progress against the Correctional Plan CD 710-6 Review of Inmate Security Classification (2012-06-13) CD 715 Community Supervision Framework • CD 715-1 Community Supervision www.csc-scc.gc.ca click on resources 21 Reintegration Levers & Reintegration Potental FORUM on Corrections Research Vol.13 No. 1, 2001 1. 2. 3. 4. 5. 6. Classifying initial security level Profiling reintegration potential Developing correctional plans Improving program motivation Increasing program participation Ensuring program completion 10. Reclassifying security level 11. Increasing successful temporary absence 12. Enhancing case preparation activities 16. Moderating technical revocations 22 Performance Direct 23 Performance Direct - Modules 24 Performance Direct - Modules 25 Performance Direct - Modules 26 Correctional Interventions Correctional Interventions SUB PROGRAMS Offender Case Management Community Engagement Spiritual Services Correctional Reintegration Programs Offender Education CORCAN Employment and Employability 27 Correctional Reintegration Programs CSC will continue to contribute to public safety through the delivery of correctional programs to reduce re-offending and facilitate the safe and timely reintegration of offenders into the community. Correctional programs are evidence-based interventions ground in social psychological research on “what works”. Operating from a cognitive-behavioural approach, correctional programs contribute to reduced reoffending by targeting factors that are known to be directly related to criminal behaviour. Correctional programs contribute to public safety results by making offenders accountable for their behaviour, changing pro-criminal attitudes and beliefs, and teaching skills that can be used to monitor and manage problematic behaviour. 28 How we know reintegration programs work! • Evaluations of our Correctional Programs have shown that they are effective in reducing re-offending: Substance Abuse Violence (NSAP-H) (VPP) Any Readmission ↓ 15% ↓ 29% New Offence ↓ 45% ↓ 41% New Violent Offence ↓ 63% ↓ 52% So, why change? • Because things have changed… • Because we can do better… 29 Integrated Correctional Program Model (ICPM) The Integrated Correctional Program Model (ICPM) is designed to address all the identified criminogenic needs of offenders who meet the criteria for a correctional program in a single moderate or high intensity intervention • It helps offenders to understand the risk factors that are linked to their criminal behaviour and teaches them skills that will help reduce their risky and harmful behaviours • It assists offenders in changing certain attitudes and beliefs and in managing themselves, setting goals, solving problems, and developing interpersonal, communication and coping skills ICPM has three intervention streams: a multi-target program, a sex offender program, and an Aboriginal multi-target program, all of which include a maintenance component The entire intervention includes a primer, a program component, and institutional and community maintenance ICPM respects three main principles that are associated with increased intervention effectiveness and a reduction in recidivism • the risk principle (who should be treated) • the need principle (what should be treated, i.e. criminogenic needs) • the responsivity principle (how offenders should be treated) 30 Integrated Correctional Program Model (ICPM) INTAKE ELIGIBILITY PREP Community INTAKE PRIMER Community Program HIGH (100) Motivation Based Intervention MODERATE (50) IMP CMP IMP 31 Integrated Correctional Program Model (ICPM): Primer • Primers are preparatory programs with the goals of: • • • assisting offenders to identify the factors that lead to involvement in criminal activity motivating offenders to see the benefits of participating in a correctional program teaching them basic self-management skills to cope with the institutional high risk situations they will face while awaiting the correctional program (e.g., managing cravings, conflict, etc.). • Participation in a primer is a prerequisite for participation in other integrated correctional programs • The primer is a critical addition to CSC’s intervention strategy - it capitalizes on research findings that indicate the highest motivation to change is right at the beginning of an offender’s sentence 32 Integrated Correctional Program Model (ICPM): 3 Streams 1. ICPM Multi-Target Program, offered at both the high and moderate intensity levels, includes all skills that have been proven effective in reducing risky and/or harmful behaviour, and in changing anti-social attitudes, beliefs, and associates, such as: • Problem-solving skills; • Social / communication / interpersonal skills; • Needs identification and goal-setting skills; • Arousal-reducing strategies / emotions management skills; and, • Self-management skills. 2. ICPM Sex Offender Program has been expanded to better match the individualized risks and needs of the men offender population • Program focuses on addressing those risk factors particular to sexual offenders • Participants also assisted to identify other targets requiring intervention (e.g., violence and substance abuse), and shown how to use their skills to manage these risk factors. 33 Integrated Correctional Program Model (ICPM) 3 Streams Overall, Aboriginal offenders are higher risk and have multiple needs, particularly in the areas of violence and substance abuse 3. ICPM Aboriginal Multi-Target Program is designed for Aboriginal offenders who are either actively participating in their cultural traditions or want to gain knowledge about Aboriginal cultural traditions and teachings while participating in a holistically-based Aboriginal correctional program • Includes traditional and cultural Aboriginal teachings, ceremonies • Designed to teach effective skills and strategies for risk management in a culturally-appropriate context • Developed in collaboration with Elders • Elder teachings help to support and expand the program’s learning points during identified program sessions and cultural activities • Elders also fulfill a counselling role when dealing with participants who experience strong emotions during sessions that touch on sensitive issues associated with intergenerational impacts and Aboriginal social history 34 Integrated Correctional Program Model (ICPM) Early Results • ICPM is more efficient than the traditional cadre of correctional programs with respect to time between admission to first program and time required to complete all correctional programs to meet offenders’ needs • Following program completion, offenders participating in ICPM showed significant improvements in skills, motivation and attitude, with results comparable to the traditional cadre of correctional programs • Offenders participating in ICPM were significantly less likely to have incurred an institutional charge, and incurred fewer charges, compared to offenders participating in the traditional cadre of programs • Compared to the traditional cadre of correctional programs, a significantly greater proportion of discretionary releases were granted to offenders who participated in ICPM • Following a released offender for a period of one year revealed that offenders who participated in ICPM had a lower rate of return to custody • Participants of ICPM were less likely to return to custody for a new offence compared to offenders who participated in the traditional cadre of programs • Offenders enrolled in ICPM had a higher survival rate under community supervision at the two-year mark compared to those who participated in the traditional cadre of programs 35 Structured Assessment and Intervention (SAIF) Despite the success of CSC’s current case management framework in reducing recidivism, in recent years CSC has been faced with the following challenges: • Ongoing financial and human resources pressures • Redundant administrative requirements • Inconsistent application and interpretation of tools • Changes in the offender profile • Changes in sentence length • An evolving relationship with criminal justice partners 36 Structured Assessment and Intervention (SAIF) The Correctional Service of Canada (CSC) is transforming the way it handles case management assessment and intervention. This case management transformation will take place through the introduction of the Structured Assessment and Intervention Framework (SAIF). SAIF is a more efficient and effective way to complete correctional planning, and improves the way we assess and provide interventions for offenders. SAIF will streamline current case management business processes, enhance current information systems such as OMS, and will allow CSC to measure its results in this area. 37 Structured Assessment and Intervention (SAIF) SAIF will include enhancements in each of the following areas: Tools Competencies Quality Assurance Training Reporting 38 Structured Assessment and Intervention (SAIF): Tools Sentence Calculator Online Platform Structured Intervention Structured Case Assignment Special Conditions 39 Structured Assessment and Intervention (SAIF): Tools The tools component of SAIF involves leveraging technology to: • Create structured tools for Parole Officers and their supervisors to maximize efficiency and ensure that efforts are geared towards activities that are proven to produce public safety results; • Provide an interactive, online forum that fosters greater teamwork, learning, and sharing of innovative ideas amongst case management staff; • Automate a greater number of case management functions to increase consistency, remove variability and reduce the margin of error, thereby ensuring that offenders receive the same level of service, regardless of physical location; and • Provide information to staff that reinforces training content and provides reference and resource materials 40 Structured Assessment and Intervention (SAIF): Competencies & Training Plan: • Build on existing core competencies in line with current literature • Introduce professional competency levels • Link competency with performance • Link competency to incremental training • Career management is both cumulative and developmental • Professionalize through certification process 41 Structured Assessment and Intervention (SAIF): Competencies & Training Identify and support critical case management skills and professional competencies • Analysis • Assessment • Risk management • Supervision • Communication Each competency area is comprised of specific skill and knowledge elements that are required to work as an effective case management professional. Many of these elements have been identified by existing research and training. SAIF will continue to build on these to further enhance training, and work towards a certification model for CSC case management professionals. 42 Structured Assessment and Intervention (SAIF): Competencies & Training The training component of SAIF involves enhancing the accessibility, relevance, and structure of training within the realm of case management. This includes: • Enhancing Parole Officer Induction Training (POIT), Parole Officer Continuous Development (POCD) and Supervisory training based on core case management skills; and • Refining the training model to allow for a systematic training approach which includes the flexibility to respond to staff with varying levels of expertise. 43 Structured Assessment and Intervention (SAIF): Quality Assurance The quality assurance component of SAIF involves a detailed review of the case management process to identify and limit potential sources of error. The review breaks down the case management process into various segments and then analyzes each component to determine the necessity of all steps and documentation, to determine if there are any redundancies in the process, and to minimize any potential variances. The end results of this detailed review are intended to: • Present findings and associated recommendations which will modernize the case management process; and • Provide a framework for automated reports which will assist with improving quality control. • The current area of focus is the intake component of the case management process. 44 Structured Assessment and Intervention (SAIF): Reporting Reporting under SAIF reviews the collection of information and develops indicators that are critical to measuring case management performance within CSC so as to better support performance reporting, corporate reporting, evaluations, research, and the automation of a greater number of case management functions. Improving the quality and accessibility of data is expected to bring about the following benefits: • Reduction in time spent entering redundant information; • Reduction in the potential for data entry error; • CSC will be better positioned to measure and demonstrate the relative contributions of Parole Officers to public safety; and • CSC can more easily justify the expenditure of case management funds and/or request new funds to support case management. 45 Structured Assessment and Intervention (SAIF): Reporting Real Time reflection of dynamic changes Easy to understand Everything is quantified and tied to policy Auto-calculation as offender progresses through sentence 46 Structured Assessment and Intervention (SAIF): Communication Communications will: • Engage internal and external stakeholders in the development and implementation of SAIF, including NHQ SAIF developers, senior management, front-line staff, frontline supervisors, and partners • Keep all levels of the organization informed about SAIF Several information platforms are being used to host a suite of tools that provide Parole Officers and other case management staff with the right information when they need it. The current structure represents a three-part scheme: 1. InfoNet - What you need to know 2. GCPedia - What you want to know 3. GCconnex - Discussion and collaboration 47 Structured Assessment and Intervention (SAIF) SAIF is modernizing Case Management within CSC with the ultimate goal of contributing to public safety • Staff will have access to a greater variety of development tools and resources • Staff will have access to accredited training, formal certification and professional recognition • A reduction in administrative requirements permits Parole Officers to spend more time intervening with offenders and actively managing risk • Reduction in error and increased confidence associated with case management decision-making • Enhanced ability to measure the relative contribution of Parole Officers’ interventions to correctional results in order to secure future funding and resources 48 Summary We do not – and cannot – do it alone: • • We rely on partners and stakeholders to maintain the highest standards related to corrections Some of our partners are: • • • • • • Citizen Advisory Committees Volunteers Community partners Public Safety partners (Government of Canada, Correctional Investigator, Parole Board of Canada, Royal Canadian Mounted Police, Canadian Security Intelligence Service, and Ministry of Justice) Provinces and Territories Bargaining agents 49 Conclusion Effective and efficient correctional service has always been about people, not just numbers. State-of-the-art assessment tools like • • • • • prediction tables risk and needs assessment protocols intervention programs up-to-date procedures practice guidelines are necessary. However… Unless an organization’s people, at all levels, are committed to and supportive of new initiatives, organizations will be limited in their ability to move forward into the future. 50
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