Board Code of Conduct

Governance Pack Section 6(i)
Board Code of Conduct
Date Code Effective From:
Date of Last Revision:
Equality Impact Assessed
23 January 2014
24 July 2014
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Content of Procedure
1.
Introduction
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Purpose
Scope
2.
Acceptance of Obligation
3.
National Standards
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4.
Livin’s Standards
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5.
Confidentiality
Political Activity
Equal Opportunities
Declaration of Personal Interests
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6.
Good Governance Standards
Seven Principles of Public Life
Probity Policy
Definition
Gifts
Hospitality
Relationships with Residents
Purchasing
Whistleblowing
General
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Conduct at Board Meetings
Operation of this Code
Failure to Follow Code of Conduct
Appendix A
Appendix B
Acceptance of Terms of Code of Conduct Form
Board Member Declaration of Interest Form
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1.
Introduction
Purpose
1.1
The Board of Livin has ultimate responsibility for all actions carried out by its own
Board Members. In order that the Organisation can demonstrate integrity and that
its actions are transparent, and to avoid any suggestion of influence by improper
motives, the Tenant Services Authority expects the Organisation to adopt a Code
of Conduct which applies to its Board Members.
1.2
This Code of Conduct reflects the regulatory requirement to adhere to the Code of
Excellence in Governance adopted by the Organisation (the National Housing
Federation’s Code of Governance 2010), as well as the findings of the Nolan
Committee on “Standards in Public Life”. This Code should be read in conjunction
with the Probity Policy at Document 7 of the Governance Pack. The Probity Policy
details those payments which may be made to Board Members and in what
circumstances.
1.3
High standards of conduct imply disclosure of matters that might conceivably be
seen as giving rise to a duality of interest, and require employees and Board
Members to uphold the spirit, as well as the wording, of this Code of Conduct.
Board Members should be aware that the NHF’s Code of Excellence in
Governance (2010) is the adopted code of the Organisation and that they should
seek to comply with its content at all times.
Scope
1.4
This Code of Conduct applies to all Members of livin’s Board. All Board Members
will be supplied with a copy of this Code and Probity Policy
2.
Acceptance of Obligation
2.1
The National Housing Federation’s Code of Excellence in Governance
recommends that each Board Member should be given a formal letter specifying
their obligations, and should sign a copy to indicate acceptance. These include
obligations to uphold the values and objectives of the Organisation.
2.2
In accordance with this recommendation, Board Members are requested to sign
the formal declaration at Appendix A to indicate their acceptance of the terms of
this Code of Conduct.
3.
National Standards
Good Governance Standards
3.1.
The Good Governance Standard for Public Services builds on the Nolan principles
(see paragraph 3.2) for the conduct of individuals in public life, by setting out six
core principles of good governance for public service Organisations;
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Engaging stakeholders and making accountability real;
Focusing on the Organisation’s purpose and on outcomes for citizens and
service users;
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Performing effectively in clearly defined functions and roles;
Promoting values for the whole Organisation and demonstrating good
governance through behaviour;
Taking informed, transparent decisions and managing risk;
Developing the capacity and capability of the governing body to be effective.
Seven Principles of Public Life
3.2.
These principles are a guide to all aspects of conduct within the Organisation and
the Seven Principles of Public Life recommended by the Nolan Committee are
key to ensuring these good governance standards are maintained:. These
principles underpin this code and are listed below, along with examples of how
they should be put into practice;
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Selflessness. Board Members shall take decisions solely in terms of the
Organisation's values and mission. They should not do so in order to gain
financial or other material benefits for themselves, their family or friends.
Integrity. Board Members shall not place themselves under any financial or
other obligation to outside individuals or Organisations that might influence
them in the performance of our duties.
Objectivity. Board Members must ensure that in the delivery of services, the
appointment of staff or the awarding of contracts, they act impartiality and that
choices are made on merit alone.
Accountability. Board Members must be accountable for their decisions and
actions to residents, the providers of public funds and other stakeholders, and
submit themselves to whatever scrutiny is appropriate.
Openness. Board Members must be as open as possible about all decisions
and actions they take. They should give reasons for their decisions and restrict
information only when individual or commercial confidentiality clearly so
demand.
Honesty. Board Members must declare any private interests relating to their
duties and take steps to resolve any conflicts arising in a way that is lawful,
and protects the Organisation's reputation, values and mission.
Leadership. Board Members will promote and support these principles by
leadership and example.
Probity Policy
3.3
Until 1st April 2010 the Organisation was legally obliged to comply with Part 1 of
Schedule 1 of the Housing Act 1996 (Schedule 1). This prohibited the payment or
granting of non-contractual benefits to Board Members and employees, or to their
close relatives and any companies of which one of those persons was a principal
proprietor.
3.4
The Tenant Services Authority’s Regulatory Framework came into force on 1st
April 2010 and discontinued the need to apply to the TSA to permit a transaction
which breaches probity standards.
3.5
In light of the changes referred to above the Organisation has adopted a Probity
Policy (Governance Pack document 7) which should be considered at all times in
conjunction with this Code of Conduct when assessing questions of probity.
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4.
livin’s Standards
4.1
All Board Members are expected to follow the standards set out below;
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Board Members will not get improper personal benefits from the Organisation’s
activities;
Board Members must be especially careful of relationships with residents, and
never allow any personal relationship with a resident to conflict with the
interests of the Organisation;
Giving and receiving gifts creates a relationship that can be seen as an
influence on a Board Member’s judgement. Therefore, Board Members should
always avoid gifts, except in the very limited circumstances set out in this
Code;
Board Members should also avoid hospitality for the same reasons, except in
the limited circumstances set out in this Code;
Board members must not receive housing or other benefits from the
Organisation, except as allowed by the exemptions set out in the Probity
Policy(Section 7 of the Governance Pack);
Board Members must respect the confidentiality of the information they deal
with;
The work and reputation of the Organisation relies on Board Members
upholding and promoting the Organisation’s aims and values;
Board Members must not allow any personal political belief or affiliation to
conflict with the interests of the Organisation;
Board Members must avoid suspicion of preferential treatment of suppliers by
separating their private purchasing from the Organisation’s.
Alcohol, illegal drugs or substance abuse impairs judgement and Board
Members can put themselves, their colleagues and members of the public at
risk if they undertake their duties whilst under the influence of drink, drugs or
dangerous substances. Therefore Board Members are required to comply with
livin’s procedure on the use of such substances
Confidentiality
4.2
As part of their role, Board Members may have to handle confidential information
relating to business of Livin and its customers. Board Members must respect the
confidentiality of this information and comply with the Organisation’s
Confidentiality, Privacy and Data Protection Policy (Governance Pack Document
12) and any other Data Protocols the Organisation has adopted (Governance
Pack document 11), particularly;
 information concerning people - residents, job applicants etc.;
 those matters of the Organisation’s business which are defined as confidential;
 matters of funders’ or referral agents’ business.
4.3
Except when it is necessary for a Board Member to share information within the
Organisation for the better performance of its business, the Organisation’s
confidentiality must be respected at all times.
4.4
Where it is essential that information is released, it must be with the express
consent of the individual concerned, except in meeting overriding legal
requirements. A board member must be consulted and agree.
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Political Activity
4.5
The Organisation’s work may take it into the political arena. However, Board
Members must ensure that they demonstrate its non-political nature and must
keep their personal political activities totally separate from the Organisation’s
work.
4.6
Board Members may well be involved, in their private lives, in political activity. At
the same time they must be aware that the Organisation is non-political. They
must ensure that the Organisation itself cannot be brought into the political arena
or its reputation or status damaged by their personal political activities. When
making any political representation, the Organisation must clearly be seen as
presenting a balanced case in support of the Organisation’s key objectives - to
provide good homes and quality housing services for people in need.
Equal Opportunities
4.7
Livin is committed to achieving equality of opportunity in every area of its work. It
is the aim of the Organisation that everyone should be treated fairly.
4.8
Board Members should be aware of the Organisation’s Equality and Diversity
Policy and Procedures. They should also be aware of the scope for discrimination
in the granting of tenancies, contracts of employment, and contracts for services.
Board Members must follow established procedures when involved with such
issues, to prevent either direct or indirect discrimination from occurring.
4.9
Statistical information on Board Member, workforce and applicant profiles against
race, ethnicity, gender, disability and age will be published in the Single Equality
Plan and other supporting schemes and documents. The information gathered will
also be used to calculate performance indicators, which will be reported to Senior
Management Team and the Board on a regular basis to ensure compliance with
the Equality and Diversity Policy (ED – 01) (Governance Pack document number
15(i)).
Harassment
4.10
Board Members must abide by livin’s policies and procedures relating to
harassment. The harassment of other Board Members, employees, tenants or
other customers, for whatever reason is considered to be a serious breach of the
Code of Conduct and may be regarded as gross misconduct, which will be
considered a disciplinary matter.
4.11
Board Members should not produce or use materials, or use language which
colleagues, employees or customers might find offensive.
5.
Disclosure of Interests
Definition
5.1
An interest must be declared in any circumstance where a Board Member, or a
connected person (as defined within the Probity Policy) could receive a personal
or business benefit (other than permitted expenses) as a consequence of any
Organisation activity.
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5.2
There are two main examples of when such a circumstance could arise;
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A duality of interest. This is where the circumstances could potentially bring
about some personal or business gain. Such situations must be avoided.
A conflict of interest. This is where the personal/business interest of a Board
member’s conflicts with an Organisation interest. Such interests must be
disclosed using the form at Appendix B.
5.3
It is the responsibility of each Board Member to immediately declare to the
Executive Director Finance and Governance, using the form attached at Appendix
B, any personal/business interest they, or a connected person has that may
conflict with the interests of the Organisation. The Executive Director will maintain
this register and publish it appropriately at least annually.
5.4
All Board Member declarations of interest will be held on a register that accurately
reflects the details provided in the declaration. This Register will be open to public
scrutiny. Each Board Member should also complete and return to the Executive
Director Finance and Governance the form at Appendix B whether they have an
interest to declare or not.
5.5
Interests could include the following;
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5.6
An interest in any property being purchased by the Organisation;
An interest in any company selling or being agent for any property being
purchased by the Organisation;
A business relationship with any person or firm earning fees from work placed
by the Organisation;
A business relationship with any person or firm entering into a contract to
carry out work for the Organisation.
The above list is not exhaustive and in the event of uncertainty a Board Member
should seek the advice of the Executive Director Finance and Governance or the
Chief Executive.
Gifts
5.7
Giving and receiving gifts creates a relationship that could be seen to influence a
Board Members’ (“Fiduciaries”) judgement and therefore gifts should always be
discouraged. Gifts must be dealt with in the following manner:
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gifts must not be solicited under any circumstances;
gifts of cash should not be accepted under any circumstances;
small personal gifts of token value of up to £25 (e.g. diaries, calendars,
stationery etc.) may be accepted and kept by individuals ;
all gifts offered, whether accepted or not, need to be recorded in the register
of Gifts and Hospitality maintained under the Probity Policy and dealt with in
accordance with paragraph 2.8 of that Policy (and declared on the form at
Appendix B to this Code)
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Hospitality
5.8
Hospitality should only be accepted by Fiduciaries where:
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it is incidental to the conduct of business or regarded as sustenance;
the event is in direct furtherance of the Organisation’s business or linked to
the social housing sector;
guests include parties other than the fiduciaries and/or employees.
5.9
Fiduciaries should not accept hospitality that is particularly lavish or
disproportionate to the occasion. Travel and/or hotel/overnight accommodation
may be accepted if the value is proportionate and the Chair of the Board approves
that it is appropriate in consultation with the Chief Executive. If the offer is to the
Chair then a Committee Chair will be asked to approve it in consultation with the
Chief Executive.
In the event an offer of travel and/or hotel/ overnight
accommodation is made to any Board Member alongside the Chief Executive then
the Executive Director Finance and Governance will be asked for approval
alongside the Chair or in the event of the offer being made to the Chair approval
will be sought from a Committee Chair alongside the Executive Director Finance
and Governance.
5.10
Board Members (in their capacity as a Board Member) may not solicit hospitality,
and may not give to, or receive from, any other person, repeated or lavish
hospitality.
5.11
All hospitality given or received must be declared using the form at Appendix B for
inclusion in the Register of Gifts and Hospitality maintained under the Probity
Policy (declared on the Form at Appendix B to this Code). The declaration should
include the following details;
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The time and date that the hospitality was given or received;
The name of the receiver;
The name of the giver;
The nature and level of the hospitality;
The total cost of the hospitality.
Relationships with Residents
5.12
Board Members must especially careful of relationships with residents, and never
allow any personal relationship with a resident to conflict with the interests of the
Organisation by bringing undue pressure to bear in matters concerning their rights
as a resident.
5.13
Board Members must therefore never allow themselves to be compromised by,
nor take advantage of, their relationships with residents. The relationship of trust
must never be abused.
5.14
Board Members must not invite or influence a resident to make a will or trust
under which they are named as an executor, trustee or beneficiary. If a Board
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Member must handle a resident’s money, they must take extreme care, including
receipting every transaction.
Purchasing
5.15
In order to avoid any suspicion that a supplier may give or receive favourable
treatment, Board Members must try to achieve a separation between their
purchasing decisions as individuals and for the Organisation.
5.16
Board Members may not normally use for personal or private business any of the
Organisation professional advisors, solicitors, architects, surveyors, consultants,
builders, maintenance contractors or suppliers of bulk goods or services (except
monopolies, or near monopolies such as utilities, e.g. gas, water). Where this is
unavoidable, they must ensure and inform the Chief Executive by declaring an
interest, and confirm that no financial advantage will be secured as a result of their
relationship with the Organisation.
Whistleblowing
5.17 The commitment of Livin to the highest standards of openness and accountability
means that Board Members have a duty to raise with the Chief Executive or
Executive Director Finance and Governance (Secretary) any issue they have
reason to think might involve fraud, corruption or any irregularities which they feel
have been dealt with improperly.
5.18 Board Members should provide information in accordance with the Organisation’s
Whistle Blowing Procedure (ER – 10).
5.19
Livin will take reasonable steps to protect the anonymity of the individual, unless
the Organisation has no alternative but to rely upon statements made by the
individual.
5.20
The Organisation may take appropriate action if frivolous, reckless or malicious
allegations have been made.
6.
General
Conduct at Board Meetings
6.1.1 Board Members must act openly and in the interests of the Organisation, which
must be seen to be accountable and independent, making legitimate decisions.
The Board (and Committees, where appropriate) must hold regular, well attended
and effective meetings, in accordance with the Organisation’s Rules (Section 2 of
the Governance Pack). In order to achieve this, Board Members must support the
Chair and work together in meetings in an inclusive and open manner and
demonstrate when carrying out all their functions, their commitment to equality
and diversity issues. Board Members should be assured that any concerns about
the way in which the Organisation is being run will be recorded in the appropriate
minutes. In the event of resignation by a Board Member reasons for any such
resignation will always be recorded in the Board’s minutes or those of the
appropriate committee.
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6.1.2
Board Members will comply with paragraphs 4 (attendance), 5 (Preparation), 6
(Conduct) and 11 (carers and attendants) of the good practice and excellence
section of the NHF Code of Conduct, 2012 Part F – Respect when attending any
meeting of the Organisation.
6.1.3 In the event a Board Member has concerns about the way in which meetings are
conducted or chaired they should raise their concerns with the Chair of the Board
or Committee concerned or with the Chief Executive.
6.1.4 In the event of disruption at a Board or Committee meeting (Chair’s rulings
ignored, offensive behaviour or deliberate disruption designed to prevent a
meeting from going ahead) the Chair has prime responsibility for dealing with such
issues,
There may be occasions when another Board Member can usefully
propose action to deal with, for example, the misconduct of a member, a general
disturbance or a particularly heated discussion. In such circumstances it may be
appropriate to propose a brief adjournment where the meeting would benefit from
a short break. In more serious matters of disturbance/breach of this paragraph
the Board Member Disciplinary/Removal Policy may need to be engaged.
Conduct at events
6.1.5 Board Members are regarded as ambassadors for the Organisation at any formal
or informal event that involves residents, various partners or other outside bodies. This
Code also applies to such events.
Operation of this Code
6.2
Advice on any matter in this Code of Conduct should be sought first from the
Executive Director Finance and Governance.
6.3
In any case of uncertainty, staff and Board Members should always make an entry
in the disclosure of interest register.
6.4
All Board Members should carry out their responsibilities in accordance with the
Organisation’s policies and procedures.
6.5
All Board Members who represent the Organisation are expected to dress and
conduct themselves appropriately for the duty or function that they are carrying
out or attending.
Failure to Follow Code of Conduct
6.6
Board Members should recognise that failure to follow this code of conduct may
damage the Organisation’s reputation and its work and so will be viewed as a
disciplinary matter (Governance Pack document 10).
6.7
In the event of an alleged breach of the Code by a Board Member, any
investigation or action will be initiated by the Chair or Vice Chair of the Board
and/or in any event in accordance with Governance Pack document 10.
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Appendix A
BOARD MEMBER ACCEPTANCE OF OBLIGATION FORM
Instructions
Every Board Member must complete, sign and return this form the Executive Director Finance
and Governance to confirm that they will abide by the terms of the Code of Conduct.
Personal Details
Board Member Full Name
Declaration
As a Board Member of livin, I acknowledge the contents of livin’ code of conduct and Probity Policy
and agree;
 To declare all my interests via the agreed procedure, be they employment, positions of
responsibility, membership of other registered social landlords, directorships and any
financial interest that may relate to the work of livin, and;
To uphold the values and objectives of the Organisation;
To uphold the Organisation’s core policies including code of conduct, standing orders, and
financial regulations;
To ensure I understand the constitutional and legislative framework as it applies to the
Organisation, and act within its powers;
To contribute to and share responsibility for the Board’s decisions, including its duty to
exercise reasonable care, skill and independent judgement;
To prepare for and attend meetings, training sessions and other events;
To attend and participate in reviews linked to individual performance or that of the whole
Board;
To represent the Organisation as appropriate;
To uphold the Organisation’s Code of Governance;
 To disclose any direct or indirect pecuniary interest or other non-pecuniary interest in any
contracts of business to be considered by the board of livin which could influence my
judgement, and if requested by the other Board Members, to withdraw from the meeting
during consideration and discussion of the business, and;
 To disclose any current criminal conviction I have, or arises during my term as a Board
Member, which may conflict with your duties and responsibilities as a Board;
 Not to receive any financial remuneration whatsoever for my work (unless properly
approved by Board and in accordance with the Rules of the Organisation) other than
reasonable travelling and out of pocket expenses properly incurred in the business of livin,
and;
 To ensure that any private or personal financial interest will never influence my decisions
and that I will never use my position as a board member of livin for personal gain of any
kind, and;
 To treat as confidential all information relating to the business, policy, Organisation,
management, future plans, clients, tenants and staffing of livin to which I have access.
Furthermore, I undertake not to part with possession of or to reproduce any of livin’
correspondence, documentation or internal memoranda for the benefit of the third parties
without the express permission of the board, and;
 Not to accept gifts, other than those of a trivial nature, nor to receive or offer in the name of
livin excessive or extravagant hospitality (in accordance with the Probity Policy), and;
 Not, without first raising the matter with the board, use the services of a consultant,
contractor, personal advisor or other individual or firm who works for livin, and;
 To ensure that at all times I adhere to the provisions of the Probity Policy adopted by the
Organisation relating to the receipt by board members of any payment or benefits in kind.
Signature of Board Member
Date
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Appendix B
BOARD MEMBER DECLARATION OF INTEREST FORM
Instructions
This form should be completed by each Board Member on an annual basis and when an interest
arises or where there is a need to declare a gift/hospitality. Both the Board Member and the Chair
shall sign the form.
The completed and signed form shall be returned to the Executive Director Finance and Governance
, who will retain the information on the appropriate Register.
Personal Details
Board Member Full Name
Details of Interest/ Gift or
Hospitality (including
details of any recipient
charity a gift is donated
to and the estimated
value in all
circumstances)
Action to be taken to
avoid conflict of interest/
Safeguards to be put in
place
(if applicable)
(TO BE COMPLETED BY
LINE MANAGER)
Networking / Business/
Commercial event
Yes
No
Declaration
I agree to ensure that the above actions are implemented in order to avoid a conflict of interest. I
understand that failure to comply with the Code of Conduct will be a disciplinary matter.
Signature of Board
Date
Member
Signature of Executive
Director Finance and
Governance/Secretary
Date
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