AFGE/NVAC News October/November 2014, Volume 14, Issue 3 AFGE/NVAC Hits 100,000+ Members! Congratulations National VA Council #53! The AFGE/National Veterans Affairs Council recruited its 100,000 member on August 25, 2014 when an employee from Local 2382 in Phoenix, turned in her membership application form. "VA employees know that there is strength in numbers and they see that AFGE fights on their behalf every single day to improve working conditions and give them a voice in the workplace," AFGE/National VA Council President Alma L. Lee said. "We're excited to reach the 100,000 mark and now we'll start working on getting to 105,000." AFGE National President J. David Cox Sr. said, "This is a remarkable achievement for the VA Council and AFGE, and it's a testament to the continued strength and vitality of the labor movement in this country." Organizers and activists traveled throughout the country to sign up new members. Some of the key organizing topics included increasing staffing levels, whistleblower retaliation and increased funding for duties related to Veteran care. Membership in the VA Council has increased by 60% since 2007, when the AFGE/NVAC ended the year with 62,486 members. When we said “Organize, Organize, Organize,” you delivered. AFGE National President J. David Cox, Sr. honors AFGE/NVAC President Alma L. Lee for hitting the 100,000+ member milestone Inside this issue: VA Secretary McDonald Addresses LMR 2 VBA Performance Standards Update 3 VA’s National Quality Council Meets 4 AFGE/NVAC Hires Two Staff Attorneys 5 VA Secretary McDonald—Downgrades 6 VISN 6 Rally in Durham, NC- 7 Federal Nurses Week 8 VA Whistleblower Protection 9 Secretary Robert A. McDonald Addresses AFGE/NVAC Executive Board trust with Veterans and the American people; 2) Improve service delivery; and 3) Set the course for long-term excellence and reform. AFGE/NVAC President Alma Lee welcomes VA Secretary Robert McDonald Robert McDonald, Secretary of the Veterans Affairs, addressed the AFGE/NVAC Executive Board on Wednesday, September 24, 2014. He began with, “You are my heroes for the work that you do in caring for our Veterans every single day.” Secretary McDonald discussed I-CARE Values: Integrity, Commitment, Advocacy, Respect, and Excellence. The Road to Veterans Day is a strategy designed to 1) Rebuild The organization structure of the VA was described as a pyramid. The new strategy for operating the VA would be to put Veterans at the top, followed by caregivers closest to veterans and the Secretary at the bottom. When asked about downgrades, Secretary McDonald promised to look at all downgrades and responded that he would do what he can within his authority. He suggested leaving positions open until they get an exception to the downgrade. He promised to work with Gina Farrisee, Assistant Secretary for HR and Administration. One of the first steps he has taken to change the VA organization is to require all VA employees call him Bob. He said, AFGE/NVAC Lobbyist Marilyn Park questioned downgrades “I don’t want you standing up when I come in a room, I want you to call me ‘Bob’, I don’t want an entourage when I travel and I don’t want being treated special.” He said, “My job is to make your job easier.” “We need to look at everything that happens in this organization from the lens of the Veteran.” Furthermore, he said if it does not affect the Veteran in a positive way, “let’s stop doing it!” He stated they will fill every job vacancy, but due to the number of vacancies, he asked for patience. AFGE/NVAC President Alma Lee asked, “Are you going to leave your door open, so when I make an appointment, I can walk through it?” Secretary McDonald responded, “Why do you need an appointment?” “It is refreshing to hear what you are saying,” commented Bill Wetmore, AFGE/NVAC 2nd Executive Vice President. VA Secretary McDonald addresses AFGE/NVAC Executive Board 2 VBA Performance Standards Update VBA Under Secretary Allison Hickey, stated that the latest version of performance standards were “absolutely unattainable.” For years, AFGE/NVAC and VBA management have been in disagreement regarding the numerous problems that have arisen from VBA’s implementation of increasingly complex and onerous performance standards. General Hickey has requested to sit down with Labor and review the standards to come up with changes that are attainable, reasonable and realistic. A small group of Labor and Management will September 2014 NVAC Joint LMR Meeting review the standards and come up with solutions that solve the problems through fundamental Labor and Management cooperation. On October 1, VBA Central Office requested that AFGE/NVAC recommend names for Management participation on the VBA Performance Standards Workgroup. President Alma Lee endorsed this effort and said she looks forward to obtaining reasonable performance standards for VBA employees. General Allison Hickey addresses AFGE/NVAC Executive Board 150,000 more Veterans received faster, more accurate decisions than FY13 Fierce Government - By Ryan McDermott Amid the storm of bad news surrounding the Veterans Affairs Department, the agency says it's chipping away at its disability and pension claims backlog. In fiscal 2014, the VA processed more than 1.3 million decisions on veterans' disability claims, an Oct. 9 VA statement says. That's more than last year's rate by about 150,000 claims. About 4.5 million veterans and survivors received more than $72.7 billion in VA compensation and pension benefits in fiscal 2014, the VA says. At the end of the year, the disability claims backlog, which is defined as any disability claim pending longer than 125 days, was reduced by 60 percent from the peak backlog in March 2013 and is at its lowest number in nearly 4 years, the statement says. Veterans waited, on average about 119 fewer days to receive their decisions than they did in fiscal 2013 and is on target to wipe out the backlog by fiscal 2015. The accuracy of the claims process has gotten better as well. Accuracy rose from an 83 percent in 2011 to a 90 percent accuracy level in fiscal 2014, the VA says. The move to a web-based electronic claims processing system has enabled quicker, more accurate delivery of claims decisions, the agency says. 3 National Quality Council AFGE/NVAC President Alma Lee and Bob Snyder, the Acting Assistant Secretary for Policy and Planning, announced the reestablishment of VA’s National Quality Council (NQC) and serve as the cochairs of this Council, which includes both management and labor representation. The NQC is mandated by Article 7 of the VA/AFGE Master Agreement. The Council provides a mechanism for Labor and Management to work together to improve the quality of services and benefits that VA provides to Veterans and beneficiaries, while enhancing the environment in which VA employees work. In the initial meetings, the Council agreed to work on some significant projects to improve quality and safety operations across VA. AFGE/NVAC Bids Farewell to Bibi Roberts The AFGE/NVAC would like to wish Ibidun “Bibi” Roberts farewell and good luck in her future endeavors. Bibi joined the AFGE/NVAC as staff attorney in 2012. In an August 29, 2014 AFGE/NVAC Presidents Briefing, Bibi announced her departure. In it she wrote: “I have worked alongside some excellent colleagues on the Local, District, and National levels throughout my time here, which has given me a tremendous amount of experience in the labor field. This has provided me with so many opportunities to grow and develop my career goals. Now is the time for me to continue to expand on my goals and I must accept another opportunity to help me along the way. I cannot thank you enough for the past two years. I am truly proud of your tireless efforts in reaching 100,000 members and I can’t wait to hear the news when you reach 150,000. I am honored to have had the opportunity to serve you all and I wish you the best.” 4 AFGE/NVAC Welcomes Two New Staff Attorneys Gregory J. Meditz began his legal career with the AFGE General Counsel's Office focusing on employee benefits, disciplinary matters, and labor-management negotiations, among other areas of employment and labor law. April Fuller is originally from Cleveland, Ohio. She graduated from Cleveland State University, summa cum laude, with a Bachelor of Arts in Urban Studies and Non Profit Management. Prior to law school, she pursued a Master’s Degree in Public Policy from American University. She graduated American University Washington College of Law, cum laude, with her Juris Doctor. While in law school, she served as the Articles Editor of the Labor & Employment Law Forum and the Publications Editor of the Journal of Gender, Social Policy, & the Law. Greg has held several professional positions before and during law school. During his law school tenure, Greg served in the office of the House Committee on Education and the Workforce as well as interned for Judge A. Franklin Burgess, Jr. of the Superior Court of the District of Columbia. Before attending law school, Greg worked for APPRISE, Inc., a nonprofit public policy research institute in Princeton, NJ. Greg holds his B.A. in History and Political Science from the University of Rochester where he attended on a full-tuition merit scholarship. Greg holds his J.D. from the American University Washington College of Law. In his free time, Greg rock climbs, participates in obstacle races, and volunteers with the IRS Volunteer Income Tax Assistance (VITA) Program. April’s previous employment experience includes a behavior health center in East Cleveland, and multiple government and nonprofit entities in D.C. focusing on policy and legal issues. At AFGE, she served as a Legal Intern for nearly two years, and, most recently, worked as the Legal Rights Fellow, Attorney, in the General Counsel’s Office. During her fellowship she directly represented employees in arbitrations and appeals before the Merit Systems Protection Board. She also worked with the Federal Labor Relations Authority, defending Unfair Labor Practice charges against AFGE and filing certification petitions. She is a member of the Maryland State Bar and is currently pending before the District of Columbia Bar. In her free time, April is an avid cyclist and enjoys spending time with her husband and her French Bulldog. 5 The End of Downgrades? to reclassify and downgrade 14,000 employees, most of whom work as a GS-7 or below and at least 8,000 are Veterans. The plan was to continue the downgrades that began in 2008 where approximately 1,600 lowwage employees were reclassified and their pay was permanently cut two years after the grade was lowered. VA Secretary Robert McDonald AFGE.org - Veterans Affairs Secretary Robert McDonald is doing what his predecessor refused to do — stop downgrading low-wage VA positions involving direct services to patients. Last year, VA announced a plan VA consistently blames the Office of Personnel Management (OPM) for the downgrades, but, as Secretary McDonald stated, VA has the authority to request exceptions from OPM and can also restructure the positions by adding duties to position descriptions. AFGE has been telling the VA for years that re- structuring positions is needed to support the VA’s mission and improve access, timeliness and quality of veterans’ health care. Secretary McDonald recognized the harmful effect of the downgrades on employee morale and customer service. “I think we might not have done a great job of presenting the importance of those people,” he said. “I mean, in any corporation, particularly one that’s service-oriented, the people on the front lines serving the customer are highly, highly, highly valued. So we’re going back now and we’re looking at that, and we’re going to be looking to seek exceptions where we need them.” VA Medical Center Tours Veterans Affairs Secretary Robert McDonald has been visiting VA facilities around the country to meet with staffers, union members and management, greet Veterans and hold town-hall meetings. Healthcare and benefits facilities will continue to hold quarterly town-hall events to improve communication with, and hear directly from, Veterans nationwide. “Every one of our medical centers and regional benefits offices held town hall meetings around the country in August and September, but we have more listening to do to better serve Veterans and their families,” said Secretary McDonald. “As part of our Road to Veterans Day, VA is taking a hard look at everything we do in order to reorganize the Department around the needs of Veterans. Direct feedback from Veterans, employees and stakeholders is an important component of that Roadmap, and key to improving our services and operations,” Secretary McDonald added. He has also embarked on a national recruiting tour in the hope of luring doctors, dentists and nurses to the VA. He is planning to boost salaries to make the VA's pay scale more competitive and he discussed a new law that allows the VA to pay up to $120,000 in debt forgiveness for medical professionals. 6 Rally in Durham, NC Against VISN 6 Policies Time Warner Cable News DURHAM-- A national union wants to oust a top VA official. The American Federation of Government Employees held a protest outside the Veterans Affairs Mid-Atlantic Regional office in Durham on Friday. They want network director, Dan Hoffman, gone. Union members blame him for many of the problems in the VA system. His office oversees VA hospitals in North Carolina, Virginia and West Virginia. Hospitals have come under fire for lack of patient care. A national audit showed the Durham VA had one of the longest wait times for patients. Hospital officials dispute that AFGE members say part of the problem is that Hoffman hasn't hired more doctors and nurses. They say he continues to downgrade and cut the pay of low-salaried employees. "If you're taken down a grade, you're going to end up making less money. You're going to have a lower-career ladder and pensions," said Mike Rosenblatt. "That's a shame, shame, an absolute shame on Dan Hoffman," said AFGE President J. David Cox. Many say employees have left which, affects patient care. "We don't have enough, and we need enough employees. We need to hire, hire, hire," said Arleatha White, who works as a nursing assistant at the Durham VA. Hoffman has yet to respond to any of the media's request for an interview. "And we want strong management that's going to work well with us to make sure that we're providing the best healthcare to veterans as possible," said Rosenblatt. Ebola Virus Disease Update Guidance on Ebola Virus Disease was released by the Office of Public Health. The VA has requested the help of Union partners in sharing this information. Generally, VHA follows the most up-to-date CDC guidance and recommendations, which may change as the situation evolves. VHA will be reaching out to the National Partnership Council leadership regarding working together on developing a plan to address the concern of Ebola within the VA. Facilities should follow periodic VHA guidance and regularly monitor the CDC Ebola website: http://www.cdc.gov/vhf/ebola/ 7 AFGE National Vice President August Thomas and AFGE/NVAC President Alma Lee proudly displaying their Federal Nurses Week Ribbons AFGE Honors the Federal Nurses Week AFGE.ORG Across America, 100,000 federal nurses are silently caring for our nation’s veterans, active duty troops and families, and some of our most vulnerable populations. In light of their critical role to our nation’s health and well-being and their shared commitment to public health care systems, the American Federation of Government Employees (AFGE) resolved to honor these dedicated public servants with an annual week of recognition, called Federal Nurses Week. Beginning Sept. 22nd through 28th, this yearly event aims to introduce America to these nurses who work around the clock to keep our nation healthy and strong. “In so many different ways gov- ernment employees are working diligently to serve and protect us,” says J. David Cox Sr., AFGE National President and sole nurse serving on the national executive board of the AFLCIO. “Nurses in the federal sector are often overlooked and we’re advocating to change that. As a nurse who spent more than 20 years serving veterans, I know first-hand the sacrifice and dedication federal nurses bring to their jobs. We proudly champion this important new annual celebration of these dedicated caregivers by establishing an annual week of recognition for their crucial role in government service.” Led by the union’s Nurse Steering Committee and National Veterans Affairs Council (NVAC), AFGE is also working with members of Congress for the national recognition of Federal Nurses Week through legislation. This designated week encourages workers and agencies around the country to host celebratory events and tackle issues that directly impact federal nurses such as safe staffing, training and overtime limits. “Federal Nurses Week provides us an opportunity to expand our advocacy and celebration of dedicated public servants,” added AFGE/NVAC Council President Alma Lee. “Our pride in representing federal nurses at the worksite is only surpassed by their passion for caring for all patients with love, compassion and professionalism.” Got News? We would like you to share your stories, news, recruiting events, awards and milestones. Send your article or interesting news to Jim King at [email protected]. National VA Council 1970 Roanoke Blvd. Building 76, Suite 106 Salem, VA 24153 Check us out on the web! AFGENVAC.org Phone: (540) 345-6301 Fax: (540) 224-1931 E-mail: [email protected] 8 AFGE PRESS RELEASE October 8, 2014 New VA Whistleblower Protection Certification Demonstrates Agency’s Commitment to Ending Culture of Retaliation, Says AFGE VA employees’ union urges Department to further protect whistleblowers through management performance measures WASHINGTON – The American Federation of Government Employees (AFGE) lauds the Department of Veterans Affairs’ (VA) recent certification on whistleblower protection. Through the Office of Special Counsel’s (OSC) 2302(c) Whistleblower Protection Certification Program, the Department has taken a key step toward compliance with federal laws protecting employees who identify or report problems from retaliation. AFGE is a staunch advocate for whistleblowers; many front-line employees it represents have risked their careers to come forward to expose wrongdoing. “The VA’s whistleblower protection certification is welcomed news given the agency’s poor track record with supporting and acknowledging the voices of employees who speak up on behalf of veterans’ needs,” said AFGE National President J. David Cox Sr. “The training of executives, managers and supervisors is an important piece to strengthening these critical protections and fulfilling the agency’s goals at the regional and local levels. We are encouraged by Secretary McDonald’s earnest efforts to end the culture of fear, and AFGE will continue to be an essential partner in making the VA a retaliation-free workplace.” Through the certification program, informational posters on prohibited personnel practices, whistleblowing and whistleblower retaliation will be clearly displayed; new employees will be provided written information on these issues, and management officials are required to complete training on whistleblower rights and protections. “This is an important step in furthering the protections for whistleblowers on the job,” said AFGE National VA Council President Alma Lee. “But we still must recognize the continued culture of fear and intimidation that exists at many local VA medical centers, benefits offices and other work stations. Thousands of employees who work every day on behalf of veterans’ needs are afraid to come forward because of the culture the VA had allowed to permeate numerous facilities. To truly hold managers accountable to the mission of the Department, their performance measures should reflect their willingness to comply with whistleblower rights and protections.” 9
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