s~
'. bt'Utl~1a~1'Ua1'\J~~m~b1h-rtlm~~n'€Jtl~1I ""
L'W'U t:-J€J.
~'U.
I
t:-JTU
fl'U~.
~r,HJoV1'V'lb~1'Ul~6'I11~1~1~ ~~1I1~1 \?l1 bb Vl'lh trfl1"1iln1'H1'Ubbltl::l,rqJ.yhJ~U~n1'5
ml1lb1'U'U
J€ n-:)'U'lJ'5::l1l1ru
'I fl€J-:)fl11b1'Ubb~::lUru~ 1~b.ul~111th::l"li1l1fl1-:) n 1 '5'lJ '5::l"li1l~bL~:m,mJ<Dl~ b~€J-.ij~v'h
oVmJmh~n'Ul;r~flmtJ'U~€J~lb~n'Vl1€JtJm1 (e-services)
"
.1(d
6'll'Ufl-:)l'U u'5~n'Ub1~fl1lm-:)b'Vl'V'l1lVll'Ufll'VfU'Vl
(9)
,
OOJ
'I
q
Q,f
dj€J1'U~ (9)(9)
ij"'U1CJ'U
kltrtrt> ru
,
Vf€J~l.h::l"li1l
,
olOJ;:r u~.n oV1'V'l b<Dl1~b.u1~'Ufl1'5~ fl€J'U'511'Vlt9n6'l1P11
" b~CJ'U~amb~1 fij~"lial1CJ~1'U6'll'lJmlfl11a'Ul11
,
1Vf'Vl11'U~-:).n
(9). n11a'U1'U~~fl~11~1~,,'lJ1~6'I~~
,
(9).(9) b~a1Vi'~\oV1~'Ufl11€J'U111~fl1l11~fl1l11b.ulhb~CJ1fl'Unfl1~b UCJ'U Vlt9mnruanbbltl~
"
"
d.J
oVau~A'U~1~1 "lia-:)Ghunnu'lJl~n'U'«-:)fl1l
(9).kl b~€J-wWJ'U 11~'U'U fl11~~1~'U'UoVa1l1tl'lJl~
n'U?(~ 1"111 btJ'U~a€i b~ fl'Vl1€JtJ n?i'1~CJl Vi'
'U m
-rr'U~fl111~~'U'U~fl11a~1~~'U6'l31CJ ~lmbltl ~6'I~~1m1~ b~1'V'U G'l~o/J'U~a'Ubbltl~l~ CJ~ bdGl11Vi''U~fl11 1111V1~
"
III
"
"
1~~'UoVa1lG'l'lJl::ln'U~-:)fl1l1~a~1~~1~~
"
(9). <>n b~€J1Vi'~ boV1~'U fl11a'Ul11~fl1111~b~ CJ1 n'U.ff'U~ a'ULLG'l~1fifl11~'U"liavhtilml11~ 1'U
" "
,
'Vl1-:)€iL~n'Vl1atJ fl?i' "lim L1'U1"IJ1916'11iTfl~l'U'lJl~n'U?(~fl1l
(9). cs: b~mJ 1~6'I ~ ~1 Vl'Vl'lh CJ-:) 1'U(9]1 btJ'U fl116'l ~11 CJ~ a b<D1Vl<tJ 1~ ~'U ~ ~"lia 'U LbG'l ~'!! bbG'l
b~mn'U'lJ 1~ il'U~~ 1"111 ~'U6'l31fl1 b~a"li aVhti1m111'Vl1~
8b~ fl'VllatJn61
,
...,
"
h 'Vl1"(J€Jfl1'5a'U111
h(9). n!)1~bUCJ'U Vl6i'mnruan bbG'l~?l'VlTI'lJ1~lCJ"Ii'l1~l~ 1 b~mfl'U6'11iTm1'U'lJ1~il'U?(-:)fl1l
h h 1f5fl11 bbltl~.ff'U~ a'U1'Ufl11"(Javl1ti1m111~1'U1:::'U'U
8b~ n'Vl1aUfl61
,
Jf
ct
11
v
kl.kl.@) fl11"(J'U'Vl::;b'UCJ'Ut:-J'lJ1::lfl'U~'U (6'I'lJ6'I.l-03)
"
hhkl fl11bb~~~'U~'lJ1::;fl'UIP1'Ub.u1vl1~1'U
(6'I"Ii'lJ.l-03/1)
'U
kl.®.<>n fl11bb<D-:)fl11Gl1a€Jfl"(J€J-:)~'lJ1~il'U~'W (6'I'lJ6'I.6-09)
.
"
kl.kl.CS: fl11bb~~b'lJ~CJ'Ubb'lJG'l~.u€J1I1tl~'lJ1~il'W~'W (6'I'lJ6'I.6-10)
'U
"
6'l~.ua1lG'l'Vl~buCJ'U~1CJ~€J8 b~fl'Vl1€JtJfl61 (6'I"Ii'lJ.l-04)
"
<>n. 'lJ 1~1CJ"Ii'l1~1~~'U"il1nfll1~ fl a'U111 v'ill Vl~fl1111 ~rrJ1m oV1h b~ CJ1 fl'U fl!)1~ buCJ'U
hhtr
.
Vlt9mflruan
,
bbG'l~?l'VlTI'lJ1~1CJ"Ii'l1"'1~ 1 1111~-:)15fl11bbltl~.ff'WIP1€J'U1'Wfl11vllD1fl1111~1'W'Vl1-:)€ib~n'Vl1€JtJn61"(JeN
,
6'11iTfl ~ 1'W'lJ 1~ il'W?(~ 1"111
CS:. bb'U1'Vl1~1'Wfl11'l11fl1111~ ~1~~'U'~n flfl11€J'U111fl~-:).n'l111'lJ'lJ~'U1 Vlbn~'lJ1~1CJ"Ii'l1 vl11Vl
"
fll1vl1-:) 1'Wbn~fl111111~ b~1 G'l~.ff'W{Pl€J'W bl,ltl::l I,16111'Ufll'5(9]11,tJ'U-:)l'U bbltl~ btJ'Wfl11'l11 ~a~1'Wfll1~'Ubb 'U'U ~ 1'W
m
~
~
""'"
<t
1::;'U'U€Jb1tl fl'Vl1a'Ufl6'l
fh
r
14 (41 1'I\ll-'Ull
(AlAvt~~g. ro~tt.Un.Ull-I,.n.)
•6\H
~
~ '~I::f.J>'
'Ntu ilj'\lAm,l;1r\,l,!:. LULfobU.ll:t-n,U
(t-Lp~\b\,'\-t ~IJIJI,~t-U'l.)
tLll~gib~m,Cb~mmt'tLlJLJI.!;;U,tL
(L~LrtWIA,
('0
~tWL~tLkl~Ln)
0
············~·i~~·······~ti@hj· .... ···· .. (@~~~) ~ '-
t}rt@~MLrtrttfl,@tLUtLklU@' fl,n
'"
'\tpt~~"
fl,LtlA,wtibl @~'Lrtn~~,~~
,
glA,~rt~~t-;jW~1::g~'1 t~ 'Wtt UtW::gklrtLt~W~'~1@~mLb'~gibtLunWlfl,kibLrtrttfl,@tLUfl,k~U1
.
.
~
I"lI
n.
~
::gfbu,ltI>::g~,,~rtLt~L!1lJtLrtLkl~lrt~'b'~@~1 LJl.ru,Cbfl,~~,CbJtllLl2J\.nklfl,,tLl.2tLUtLlJb'G~rtLt~
t
'q
1
11
tLU ~fl,~ tLUn LJAm hm~LGfl,fl,::gt@~JArt~ ~~n,V::gtibibLb'U!1L~b'@[l,fl,fl,::g!:'n ~ Lflo1
!btrtLt~G~ n~W~1::g~L~WL~~LJAmQ. rt~b'~n,V::gtibnLt-ll!1L~b'@fl,b'@~LrttLU~t~lnQ1UL~t-@p1 nLb'~gibtLU
fb
~
•
nWlfl,kibib t fl,kJPt~~fbU,ltI>~~"~rtLt~LrttLUUL~n1l:W~,::g~L~WL~~l0ttklibG
~~11LJAruQ>
,
"'.
';:g>
•
!'b
l'H,LrtllJ ~U!}Gf"IAU~'~nL~rtf"Wf"QLlAf"LU~n.Jt1f,,~lb~~~
~
ru.. w~gL,!A~L,Unt~nL,ij~n.ij~&e..~l!)~L,U
!'b
n.G!l.W~n.k~ ~LJ:lIbL»'»1fbti:'fUl'Hii~rt~i:')fnrV~f"fbn~f"LUf"L~UG' N2UW
n.GW lUaWAed- a n.n.::gf"nLra~f"Lp. G~lIb rt~i:')fnrV~f"fbnLi:'U!bL~G~lIbf"L~LnQ~i:'mnWrill~::gf"Lp.::g~L~nt1::gf"Lp.
!'b
f"LU£~UG~1»1l~1'rilG!-n.ril~' ~tAtn.m'~I:'lTIl:'lrtG,fl>UGf"U f"LUnn lL~G~1 nt'~~L,p.J:..L,U£~Uij~U,L,U
!'b
»ln~nrV~!;,fb~ij~rilL!;'i:'W~1'~I);n.n.~f"n!l.LMf"fbl~L~~f"fbf,,~,CL!l.l:'llrilLrtllbu@W!;'LUrilWl
rilL!;, ot:9)
!'b
n\;!1!1t~l:'li:'k~~tn.ki:'Gf"(jf"LIbL~n.n.~!;'I:'lItG,fl>U@Wf"LUWW (SlX 'lep 'lXl I:'lU~rtLn) ~tAtn.ml G~lIb
! ' b .
"
I:'lrt@,fl>UGWn.n.'1 n.vm~ntl I:'lrt@,fl>i:'fL P.f"LU£~U@~1 (W~' tL!;,~n1nrVlb@kM,LR.L~ril Ll:'lllbn.lArt~nt'i:'f!;'LUi:'@~
~!;'LUn.@u~!;,fbnLlHmkllbL~) LIl.L~rtt!;,n~n.mmlAn.~nt'i:'f G~lIb (W~1LIl.L~!1~!;'LUn.@U~!;,fbnLl3~n.kllbL~)
n~Uril1mn.1mlAn.~nt1i:'f Uij~' t~1mGkn.ril~1I:'lItG,fl>~tAtn.ml@~' rt~i:')fnrV~~fbn.rV»li:'f 2!paW-Oss np.l
(l,
Lrtn~nril~1~fb!;'l);~lL~IbW11!;,fb1UL~~tA t B~lIb laJxa ~tA tn. n 'm!;'LIbL~rilWl rt~C')fnrV~!;,fbn.lArt~nt'C'fLp.!;'LU
oT- r~fb~ n.m, np.'C'L»UI:'li:'BIl.I:'lIbB,fl>i:'fLP.!.LU @~ (PO-rfla.~) ~uo.ijJ:..IA.U~'~ij~IiJe..14l:'lrtij,flo>!:-fJ:..L,U
!'b
It.
(l,
i:'l:'lfb 1mril~fb'!;'Lu!1~n@~'ULI);n.!b fbtW1'l
nB~lC'BIl.
;::>®
~nl-n1rilLU'i:'»11»lrilWl n~nQ>1 !;,~n,ntnL~ I:'lU~IbLn @~ np.1 C'L»u~i:'@Il.i:'l:'lfb1mril~fb1!;'LU
It.
1:-»11 !;,LUn.kllbLll,fl>~rt}@tAn.n.11 B~ (0 1:-9·fla.~) nl!)nM~J:..fl~!:-ijl!.!:-~&&~1ij,flo>!:-l:'lfl'mliJ~fl' !:-~"J:..L,U
n.kfbi:'Jtl.L~i:'JtI. @~lIb
n@~1 C\ n\;!'fbtut9L~ lAW ooo't:9) n\;!'fbtn.H1 f'LlAlli~~n!1~~tJ C'l:'lfb1mril~fbif"LUu:~n@~'ULI);W1'l;::>; ~nin1rilW
C'L»U~i:'@R.U@BLI:'l!;'LUC'»'1!;'LULlAN~~N,»rilLnt}i:'ki rilt;u@@LI:'l!;'LUC'~R.Wllb1L~~~!;'i:'@~i:'L~rilLn~Wl i:'L~U~
" "
C'@Il.UBBLI:'l!'LUi:'~'m~n.kllbL~~~1b}@tAn.m1 B~
(60-9
It.
~
·fla.~) nl!)nM:::J:..fl~n~1J:..L,UW~n~!:-~m:,L,U
C'l:'lfbimril~fbi!;'LUi:'~i1B~' rt~C')fnrV~bfbC',@fb t ZO-6·fb!l.~ n.1C'fi:'@~C'L~rilLn
I:'lWLrilM,nLij~i:'l:'lfbimril~fbl~LU LlAC'L~U~L,If ~lbn1w,IlrilWUb 1i:'WIJ11~1);n.n.~!;, ~C'L~Wril ~i ~l:'lrilL!;'
,
N3Il.n!l.L!l.~tfbt~L~~tfb!.W,CL1!.1:'l1 rilLlbllb~WLJ:lIbL»it}i:'L~ LJ:lIbril wl
"
,
n.
n,ttLIAo1I:-L~U~
"
nLi:'L),AL,fl>1 i:'L»u l:'ln.k~nl-uLI);n.,ttnl,
OLl5
n1rilLU'n~N3~rilwl t~11 [email protected]~1rt~C')fnrV~tfbnLi:'U,ttL~n.rVnWnrV~tfbDnf;l>mril!J.1 ~lAn~bLULlAril ~1 ~I:-L~U ~
nril !J.1~lAn~C'» 1'tLLln.kllbL~Jt1~Ib}GtAn.m1 @~
..
(u£O- r~fl~) nL,!:-L,!AL,,flo>ml!)n,V:J:..fl~n.k!:-~"J:..L,U
C'rtlt~ ~t:9) nlrilW~tl:'llt@,fl>1l.1.Y11»t(jtLIbL~
n.n.~b l~11rilGkn.ril~1Uk!>n,Q.!.LuLlA@~1rilWl
n.)PL,\:'l
Ll5
H I:'lLn.LrilM,nL(j~ U@~1»tC't lbtt
!'b
nt,lfn.t~»tl:-L~U ~
(l,
~C'BR.~l-~!.fbWril~1~l:'lrilLWBW~1:'l11 (£0- T '~fb~) nwnrV~tfb~nril!J.1~lAn~f"LU nril!J.1~lAn~rilbl1!1t~Ut11i:'k~
n;
(l,
nWnU~f" fbf'Jnriln.1~lAnR.!;'LUn.f"[email protected] G~
r6
(b
f"::1
!i:
0/5
('I)
r
.P
fi;l"
(£0-1: .~fl~)
n;
It.
I
"
n;
nl!)nu:::~fll'mliJn.1:::lA.nl!.J:..L,U
~
f'
F:::1
15
(l,
nl-
f"bllb~~i:'@Il.~Ib1~ i:',@LIbi:'~11 S'o- T '~fb~ rt}@tAn.m'C'f~~lbbli:')fnrV~!;,fbnLi:'U,ttL~
,
no
nt,lfn.tbl»trttWf"gLlAGIl.~C'GIl.~l-~!;,fb~1:'l11G~U@W
t:9) ruLIb~tfbn,ttUL~C'~lIb ng~~~i!;'LUnn1L~WU
"
"
,
(S'crT"fbll.~ n.n.11) ~U!}@f"IA.U~1~C'LlAlbbWf,,[email protected]~ Wril~1~l:'lrilLWGWfblL,fl>1rilWl Wt,11}@Wm~nL~rt!;,W!;,9LlA
U@~, ~U!}B!;'IAU~l~!;'LU~n. U@~,
-4:r 08 "OSS"MMM 1b~i:')fnrV~tfbnLC'U!1L~ ~1!.1n.~1WQ'
Uf"im@Wn,l!>
rtbli:')fnrV~f"fbn.mm~!;,LU nwnrV~f"fbDnril!J.'~lAn~!;'LU np., Wt,1'}BWm~nL~rtblC')f~!;'~BR. ~i:'L~
"
,
b
tLU~n.» t!;'LU G~ rtbli:')fnrV~f"fbnLC'U,ttL~C'@R. ~U!}G!;'IA.U~i~nL~Ibf"W!;'QLlAtLU
,
k'lUnGtIAUI:'l1GnLf'JrttW!'QLIAGll.tLU saJll\Jas-a
J>
b
~
't:;:>
0
j
!;'LUf"n.n.n.~f"
1::7
•
saJ[l\Jas-a
n.n.~f"
,
i:'G!;'1
C\;::>;::>t:9) nrilLnlJlb ®® IAnt
P
F fb
b
If>
•
rtJ:..n.ijU~J:..L,UUL,&n.k14~rn~L,~~J:..L,l2fl~~nL,!:-IlLJ:..