Robert Myers, PhD

Redesign Medicaid in New York State
Implementing Medicaid Behavioral Health
Reform in New York
Status Update
10th Annual Executive Seminar
on Systems Transformation
April 24, 2014
BHO Phase 2 Status

Revised RFQ based on RFI comments

RFQ distributed (with draft NYC HARP rates) on March 21, 2014


Inquiries due electronically by April 30, 2014

OMH: http://www.omh.ny.gov/omhweb/bho/phase2.html

DOH: https://www.health.ny.gov/health_care/medicaid/redesign/behavioral_health_transition.htm
Non-Mandatory RFQ Applicant’s Conference on May 2, 2014 in NYC

Email to register: [email protected] (by April 23rd)

NYC Applications due June 6, 2014

Rest of State - approximately six months later
2
Behavioral Health Manged Care Transition Timeline
NYC implementation 1/1/15
POST RFQ EARLY
TO MID MARCH
NYC Final rates
available
April 2014
1 Feb
1 Mar
BEGIN MEMBER
NOTIFICATION OF
HARP PASSIVE
State review /designationENROLLMENT*
PLAN RESPONSES
DUE
1 Apr
Public Notice of
OASAS SPA
(3/5/14)
InterRAI functional
assessment tool pilot
5/1/14-7/1/14
1 May
1 Jun
1 Jul
and revision as needed-NYC RFQ responses
6/1/14-10/1/14
1 Aug
1 Sep
NYC
IMPLEMENTATION
NYC Plan
Readiness Review
8/29/14-11/1/14
1 Oct
1 Nov
Statew ide MC-Provider
start-up assistance ($20M)*
1 Dec
1 Jan
1 Feb
1 Mar
Building statew ide capacity for 1915(i)-like
services begins 10/1/14** ($30M)
*Statewide MC-Provider start-up:
- Funds to ensure adequate networks are in place prior to implementation of BH MC
- Plan/Provider/HH technical assistance for electronic medical records and billing
- Funds to build BH provider (Children and Adults) infrastructure
**Building statewide 1915(i)-like service capacity involves:
- 1915(i)-like network development
- Funding 1915(i)-like functional assessments
- Funding for 1915(i)-like services starting January 1, 2015
2/11/2014
3
RFQ Standards
4
RFQ Performance Standards

Organizational Capacity

Cross System Collaboration

Experience Requirements

Quality Management

Contract Personnel

Reporting and Performance
Management

Member Services

Claims Processing

Information Systems and Website
Capabilities

Network Service

Network Monitoring

Network Training

Financial Management

Utilization Management

Performance Incentives

Clinical Management

Implementation planning
5
Contract Personnel

HARPs must have full time dedicated BH Medical and Clinical
Director

These positions may be shared if the HARP has fewer than 4,000 State identified
HARP eligibles

Subject to certain restrictions, Plans may share positions and
functions between Mainstream MCOs and HARPs

Plans must demonstrate to NYS that they or their managerial staff
meet the experience requirements established in the RFQ

Plans must demonstrate that they have an adequate number of
managerial and operational staff to meet the needs of their members.
6
Utilization Management

Plans must use medical necessity criteria to determine
appropriateness of ongoing and new services

Plans prior authorization and concurrent review protocols must
comport with NYS Medicaid medical necessity standards

These protocols must be reviewed and approved by OASAS and
OMH in consultation with DOH

Plans will rely on the LOCADTR tool for review of level of care for
SUD programs as appropriate

HARP UM requirements must ensure person centered plan of care
meets individual needs
7
Clinical Management


The RFQ establishes clinical requirements related to:

The management of care for people with complex, high-cost, co occurring BH and
medical conditions

Promotion of evidence-based practices

Pharmacy management program for BH drugs

Integration of behavioral health management in primary care settings
Additional HARP requirements include oversight and monitoring of:

Health Home services and 1915(i) assessments

Access to 1915(i)-like services

Compliance with conflict free case management rules (federal requirement)

Compliance with HCBS assurances and sub-assurances (federal requirement)
8
Network Service Requirements

Plan’s network service area consists of the counties described in the
Plan’s current Medicaid contract

There must be a sufficient number of providers in the network to
assure accessibility to benefit package

Transitional requirements include:


Contracts with OMH or OASAS licensed or certified providers serving 5
or more members for a minimum of 24 months

Pay FFS government rates to OMH or OASAS licensed or certified
providers for ambulatory services for 24 months. Option for alternative
payment models if all parties agree and NYS approves
State will review proposed Plan/provider alternative payment
arrangements requirements on a case by case basis
9
Network Service Requirements


Plans must contract with:

Opioid Treatment programs to ensure regional access and patient choice where
possible

Health Homes
Plans must allow members to have a choice of at least 2 providers of each BH specialty
service

Must provide sufficient capacity for their populations

Contract with crisis service providers for 24/7 coverage

Plans contracting with clinics with state integrated licenses must contract for full range
of services available

HARP must have an adequate network of Home and Community Based Services
Network Training

Plans will develop and implement a comprehensive BH provider training and
support program

Topics include:

Billing, coding and documentation

Data interface

UM requirements

Evidence-based practices

HARPs train providers on HCBS requirements

Training coordinated through Regional Planning Consortiums (RPCs) when
possible

RPCs are comprised of each LGU in a region, representatives of mental health and substance abuse
service providers, child welfare system, peers, families, health home leads, and Medicaid MCOs

RPCs work closely with State agencies to guide behavioral health policy in the region, problem solve
regional service delivery challenges, and recommend provider training topics

RPCs to be created
11
Year One Performance Measures

Year One Performance Measures




Existing QARR and Health Home measures for physical and
behavioral health for HARP and MCO product lines
BHO Phase 1 measures will continue to be run administratively
New measures being proposed for HARPs based on data collected
from 1915(i) eligibility assessments
Member Satisfaction – all are existing QARR measures


Based on CAHPS survey
A recovery focused survey for HARP members is also being
developed. Measures derived from this survey may be created in the
future
12
Financial Management
 HARP rate
does not include 1915(i) home and
community based services

In the first year, HCBS paid on a non-risk basis

Plans will act as an Administrative Services Organization
(ASO)

NYS will identify and designate 1915(i) providers

NYS will establish initial 1915(i) payment rates
13
Next Steps
14
Next Steps
 Ongoing
Plan Engagement
 Plan/Health
Home collaboration:

Identify care management roles and responsibilities beyond
the existing Health Home/Plan agreement

Determine the care management model for HARP members
and HARP eligibles that are not enrolled in Health Homes

Building Health Home capacity for HARP enrollees

Work with Plans and Health Home to collect and analyze
Health Home performance
15
Next Steps

1915i program development

Develop guidance for 1915i services

Designating 1915i qualified providers

Work with CMS to streamline assurances/sub-assurances

Finalize Year 2 performance measures

NYS will develop a Regulatory Reform Workgroup

Provide ongoing technical assistance for Plans and providers

Implement Start-Up Activities (with funding in 2014-15 Executive Budget)

Facilitate creation of Regional Planning Consortiums (RPCs)
16