www.pwc.com/pt The collaborative future: reshaping for consumer relevance and engagement Lisbon, 30 September 2011 Global entertainment & media outlook Marcel Fenez Global Leader, Entertainment & Media Agenda Internet access spending Internet advertising TV subscriptions and license fees Television advertising Recorded music Filmed entertainment Video games Consumer magazine publishing Newspaper publishing Radio Out-of-home advertising Consumer and educational book publishing Business-to-business Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 2 2010: the E&M industry emerges from recession 2010 growth: stronger than expected Internet Advertising TV Advertising Internet Access TV Subscriptions Video Games Radio Total Out-of-Home Advertising Filmed Entertainment† 1 Consumer and Educational Book Publishing Consumer Magazine Publishing Newspaper Publishing Business-to-Business Recorded Music -10.0 Note:1 does not include cinema advertising Global Entertainment & Media Outlook 2011-2015 PwC -5.0 0.0 5.0 Actual growth 10.0 15.0 20.0 Projected growth 30 Setembro 2011 Slide 4 The Outlook to 2015 Entertainment and media growth rates 2011 – 2015 (Globally 5.7% CAGR) Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 6 Entertainment and media growth rates 2011 – 2015 UK 3.7% US 4.6% France 4.0% Germany 3.4% Japan 2.5% Mature: 3.9% Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 7 Entertainment and media growth rates 2011 – 2015 UK 3.7% US 4.6% Germany 3.4% Russia 11.7% China 11.6% France 4.0% Japan 2.5% Brazil 11.4% India 13.0% Mature: 3.9% Global Entertainment & Media Outlook 2011-2015 PwC BRIC: 11.7% 30 Setembro 2011 Slide 8 Entertainment and media growth rates 2011 – 2015 UK 3.7% US 4.6% Germany 3.4% Russia 11.7% China 11.6% Turkey 13.2% France 4.0% Mexico 8.7% Japan 2.5% Vietnam 17.3% Columbia 11.2% Brazil 11.4% MENA 16.1% Pakistan 23.7% Indonesia 11.9% India 13.0% South Africa 9.2% Mature: 3.9% Global Entertainment & Media Outlook 2011-2015 PwC BRIC: 11.7% Golden8: 12.7% 30 Setembro 2011 Slide 9 Growth by segment % CAGR 2011-2015 Internet Advertising Internet Access Video Games TV Subscriptions TV Advertising Filmed Entertainment Out-of-Home Business-to-Business Radio Consumer Magazine Publishing Consumer and Educational Book Publishing Newspaper Publishing Recorded Music -4 -2 0 2 Portugal Global Entertainment & Media Outlook 2011-2015 PwC 4 6 8 10 12 14 16 Global 30 Setembro 2011 Slide 10 Broadband penetration Mature vs. BRIC vs. Golden 8 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2006 2007 2008 2009 Mature Global Entertainment & Media Outlook 2011-2015 PwC 2010 Portugal 2011 Golden 8 2012 2013 2014 2015 BRIC 30 Setembro 2011 Slide 11 Mobile penetration (Mobile Internet/Wireless Subs) Mature vs. BRIC vs. Golden 8 60% 50% 40% 30% 20% 10% 0% 2006 2007 2008 2009 Mature Global Entertainment & Media Outlook 2011-2015 PwC 2010 Portugal 2011 Golden 8 2012 2013 2014 2015 BRIC 30 Setembro 2011 Slide 12 Smart devices drive spending on E&M content 1400 Unit sales - millions 1200 1000 800 600 400 200 0 2005 2006 2007 e-Reader Global Entertainment & Media Outlook 2011-2015 PwC 2008 2009 Tablet 2010 2011 2012 2013 2014 2015 Smartphone 30 Setembro 2011 Slide 13 Advertising spending Advertising revenues to 2015 CAGR 2011-2015 3.9% 350,000 300,000 US$ millions 250,000 200,000 150,000 100,000 12.8% 50,000 8.9% 2.9% 0 2010 2011 Mature Global Entertainment & Media Outlook 2011-2015 PwC 2012 BRIC 2013 Golden 8 2014 2015 Portugal 30 Setembro 2011 Slide 15 Advertising revenue growth to 2015 BRIC Golden 8 Mature Portugal 0 2 4 6 8 10 12 14 %CAGR 2011-2015 Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 16 Digital advertising global share 2010 and 2015 2010 2015 Digital; 15.9% Nondigital; 84.1% Global Entertainment & Media Outlook 2011-2015 PwC Digital; 22.5% Nondigital; 77.5% 30 Setembro 2011 Slide 17 Digital vs. non-digital advertising Mature vs. BRIC vs. Golden 8 Mature vs. BRIC vs. G8 Advertising Digital vs. Non Digital 26.2% 350,000 300,000 18.4% 250,000 200,000 150,000 17.3% 100,000 11.0% 6.2% 3.2% 50,000 2010 2015 2010 Mature BRIC Non-digital Global Entertainment & Media Outlook 2011-2015 PwC 2015 2010 2015 G8 Digital 30 Setembro 2011 Slide 18 Global advertising spending by segment 2010 Television excl. mobile and online 38% 2015 Other 9% Out-of-Home 6% Consumer Magazines print 6% Other 6% Out-of-Home 6% Consumer Television excl. mobile and online 38% Magazines print 6% Radio 6% Radio 7% Digital advertising 23% Digital advertising 16% Newspapers print 15% Newspapers print 18% By platform Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 19 Global advertising spending by segment 2010 2015 Other 9% Other 11% Out-of-home 6% Television 38% Out-of-home 6% Television 40% Consumer magazines 6% Consumer magazines 6% Radio 6% Radio 7% Internet advertising 16% Internet advertising 12% Newspapers 17% Newspapers 20% By ownership Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 20 Portugal advertising spending by segment 2010 Directories and trade magazines 5% Internet advertising 3% 2015 Other 1% Directories and trade magazines 3% Internet advertising 5% Radio 5% Other 2% Radio 4% Newspapers 7% Newspapers 7% Out-of-home 10% Television 52% Consumer magazines 17% Global Entertainment & Media Outlook 2011-2015 PwC Out-of-home 10% Television 54% Consumer magazines 15% 30 Setembro 2011 Slide 21 Consumer/end-user spending 6 4 2 %CAGR 2011-2015 Global consumer spending growth 10 8 Recorded music Consumer magazines Newspapers Consumer and educational books Radio 30 Setembro 2011 Slide 23 Global Entertainment & Media Outlook 2011-2015 PwC Business-to-business Filmed entertainment TV subscriptions and license fees -2 Video games 0 Digital consumer spending Mature 2010 2015 Digital 6% Non-digital 94% Global Entertainment & Media Outlook 2011-2015 PwC Digital 11% Non-digital 89% 30 Setembro 2011 Slide 24 Digital consumer spending BRIC 2010 2015 Digital 10% Non-digital 90% Global Entertainment & Media Outlook 2011-2015 PwC Digital 16% Non-digital 84% 30 Setembro 2011 Slide 25 Digital consumer spending Golden 8 2010 2015 Digital 4% Non-digital 96% Global Entertainment & Media Outlook 2011-2015 PwC Digital 6% Non-digital 94% 30 Setembro 2011 Slide 26 Global consumer spending in 2015 Digital vs non-digital TV Subscriptions and License Fees Business-to-Business Consumer and Educational Books Filmed Entertainment Video Games Newspapers Consumer Magazines Recorded Music Radio 0 50 100 150 200 250 300 $billion Global Entertainment & Media Outlook 2011-2015 PwC Digital 2015 Non-digital 2015 30 Setembro 2011 Slide 27 Consumer spending in Portugal growth to 2015 TV subscriptions Video games Radio Filmed entertainment Business-to-business Newspapers Consumer and educational books Consumer magazines Recorded music -4 -2 0 2 4 6 8 10 %CAGR 2011-2015 Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 28 Digital Share of total E&M revenues Portugal vs. other markets Golden 8 Spain Portugal BRIC Global 2010 UK 2015 Mature France Germany Ireland 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Digital share of E&M revenues Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 29 The collaborative future... ... reshaping for consumer relevance and engagement 1. The digitally empowered consumer 2. The involved advertiser 3. Collaboration: the route to competitive advantage Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 31 A „golden age‟ for the digitally empowered consumer 01 What will people pay for? Convenience Experience Leads to sustainable, profitable and engaged relationships with the consumer Quality Participation Privilege Global Entertainment & Media Outlook 2011-2015 PwC Advantages outweigh attractiveness of free and pirated content 30 Setembro 2011 Slide 33 How do people access? Ownership Storage on device Global Entertainment & Media Outlook 2011-2015 PwC Streaming Storage in the cloud 30 Setembro 2011 Slide 34 The involved advertiser 02 What does an „involved advertiser‟ look for? • Engagement with ‘digital natives’ in their own space, e.g. social media. • Personalised interaction. • Compelling content and intensity of experience. • Cross-platform reach – new devices and channels. • Verifiable evidence of consumer engagement. Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 36 Greater involvement is being achieved by... • Social media creates social intelligence. • TV and Video Games’ strength comes from cross-platform integration. • Location-based marketing and addressable advertising. • Digital billboards and smartphones offer interactive experiences. • Advertisers are collaborating, experimenting and innovating. Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 37 Collaboration: the route to competitive advantage 03 Operating model for the digital future: the Collaborative Digital Enterprise “An enterprise that is dynamic, interconnected, and continuously engaged with its entire customer, employee and supplier ecosystem , through technology” Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 39 The route to success in the emerging digital environment Digital Demand Data Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 40 Imperatives for future success Data mining Data security Future-proofing content End-to-end digital workflow Digital talent management Global Entertainment & Media Outlook 2011-2015 PwC 30 Setembro 2011 Slide 41 Questions The complete picture: www.pwc.com/outlook © 2011 PwC. All rights reserved. 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